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Sheraton Charlotte Airport Hotel

#66 of 173 Hotels in Charlotte
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3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
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Sheraton Charlotte Airport Hotel
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374 Reviews from our TripAdvisor Community

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Madison, Wisconsin
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were very favorably impressed with our one-night stay at the Charlotte Sheraton. The staff, the room, the overall ambience was excellent, as was the prompt and speedy shuttle service back and forth to the airport. Highly recommended!

Helpful?
Thank Marilyn T
Kennett Square, Pennsylvania
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here while stranded at CLT due to flight cancellations. It was a nice hotel with quiet, comfortable rooms, a decent bar and restaurant, and a pleasant sitting area while waiting for our flight. It was reasonably priced.

Helpful?
Thank D_Baggy
charlotte
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a weekend getaway and found the location convenient and loved the contemporary furnishings. Fantastic service and dining at the steakhouse, too. I would recommend an upper floor room for the best view of the city.

Helpful?
Thank Stacy S
Greenville, South Carolina
Level Contributor
784 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I have used this Sheraton many times when we're flying out of the Charlotte Airport, it's perfectly located and the have a shuttle that will take you to the airport. The hotel overall is very nice with great people that are always helpful and friendly. The do have a "Club" floor which is always nice. The rooms... More 

Helpful?
Thank Richard F
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Richard F., thank you for being a part of the Sheraton family and choosing our hotel when your family is flying out of the Charlotte Douglas International Airport. We are delighted that our staff, hotel amenities and complimentary shuttle added to the convenience of your trip. Thank you for taking the time to review our hotel and look forward to... More 

Omaha, Nebraska
Level Contributor
121 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here while attending a meeting for work. The hotel itself is fairly large and supports some decent sized meeting rooms. It has a nice open lobby, and an indoor/outdoor swimming pool (you swam under a glass partition to get outside). The staff were ok, nothing to stand out. The room was what I'd call typical for a full... More 

Helpful?
Thank ronin308
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Ronin308, thank you for staying with us during your conference. We value your comments regarding our facilities, food, accommodations, atmosphere and location. Our goal is to create wonderful stay experiences for our guests, and we appreciate all of the feedback we can get. We hope to have the opportunity to welcome you back soon. More 

Spartanburg, South Carolina
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Sheraton hospitality was great, from guest services to shuttle services. The room was very large and clean. The hotel overall appearances in the lobby area was beautiful. I will be back. 5 stars I give it. The shuttle service to airport run every hour and half hour.

Helpful?
Thank realmoney
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Realmoney, thank you for choosing the Sheraton Charlotte Airport Hotel during your overnight stay before flying out to Las Vegas. I trust you had a wonderful trip. We are delighted to know that our services exceeded your expectations and our staff provided a memorable experience during your visit with us. We are proud of our Sheraton Charlotte team and delighted... More 

Mableton, Georgia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 6, 2016 via mobile

Always enjoy staying at the sheraton. We come to this hotel AT LEAST twice every year from Atlanta and it is always a great stay. Great customer service. We have even gotten upgraded for minimal cost at times. That is always leaves a great taste in our mouths. Definitely recommend travellers to stay here.

Helpful?
Thank Niyati P
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Niyati P., thank you for your loyalty. We truly appreciate our frequent guests, they are like family. We are delighted to know that when your travels take you away from home, you can find comfort at the Sheraton Charlotte Airport Hotel. Our staff looks forward to welcoming you home the next time you are in the Queen City! More 

Northeast Ohio
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

We decided to stay at this Sheraton after we missed our connecting flight (by 1 minute!) on our way to vacation. We were tired, hungry and a little frustrated after traveling all day and knowing we would have to do it all over again the next day. The staff at this Sheraton is top notch. They welcomed us and took... More 

Helpful?
1 Thank NortheastBlossom76
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

NortheastBlossom76, thank you for choosing the Sheraton Charlotte Airport Hotel during your layover in Charlotte. We are delighted to hear that our staff was able to take a frustrating situation and turn it into a positive experience. We appreciate you taking the time out to recognize our top notch staff. We take great pride in creating truly memorable experiences for... More 

USA
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

If it didn't say Sheraton on the door, I might have confused it for a Westin. The staff was awesome, the room beautiful, indoor /outdoor pool, bar and breakfast. Quiet rooms, never heard a single plane take off. Club level with TV, papers, and great coffee and snacks. The reason I chose this hotel was the generous pet policy, up... More 

Helpful?
Thank rainmanpi
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Rainmanpi, thank you for choosing the Sheraton Charlotte Airport Hotel and taking the time to share your experience. We appreciate your compliments regarding our hotel, accommodations, personal touches and service. Our team is dedicated to providing our guests with memorable and comfortable stay experiences, and we hope to welcome your whole family back for another relaxing stay soon. More 

Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

My boyfriend and I were sitting at the airport in Antigua and received the notice that our flight was delayed and we were missing our connection in Charlotte. Landing and through customs by 11:30pm, he was able to use points over the phone for our room here. We called the front desk and was able to get the shuttle to... More 

Helpful?
Thank GatorEEChick
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

GatorEEChick, thank you for choosing the Sheraton Charlotte Airport Hotel during your layover in Charlotte. We truly appreciate your loyalty to the Starwood Brand and are delighted to hear that you were able to redeem your rewards and spend a rejuvenating evening with us. Flight delays can be frustrating but, I am delighted to hear that our staff provided you... More 

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