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All 170 Charlotte hotels

Sheraton Charlotte Airport Hotel

3.5 of 5 Hotel   |   3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
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Ranked #72 of 170 Hotels in Charlotte
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed yesterday
OttawaTravellingDude Ottawa
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279 reviews from our community

Traveler rating
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    95
    60
    26
    14
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112
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Ottawa
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

As far as convenience from the airport this hotel is great. Close by with a shuttle service. The lobby and bar area are very nice and appear recently renovated. The hotel has free wifi that I took full advantage of. On the downside the rooms are relatively dated and in need of some renovation. (It is possible that this is... More

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Senior Contributor
40 reviews 40 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago

There was a long wait for the complementary shuttle from the airport 2 miles away which required several phone calls. The front desk was quick to offer a room upgrade for $30. This included cocktail hour. I found it interesting that they limited the cocktails to 2 small glasses of cheap wine. The room was small and musty. The carpet... More

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Ohio City, Ohio
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Checked in with my dogs for an overnight stay, hotel lobby very nice and above average bar area, good food and room was nice and staff very friendly. Grounds were perfect for taking dogs in and out. Overall great experience and I'll stay again if im in the area!

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Quincy, Illinois
Top Contributor
94 reviews 94 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall nice property. Food was good in lounge. My room smelled as if someone had smoked in it. The AC did not work in my room (124) printer in computer area was broken. Check room right away before getting too settled in, might have to move. Wish I had

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Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 11, 2014

I stayed at this hotel for 2 nights with my family. It was very nice. The beds were amazing and the room was very nice.we had 2 double beds room. Also, My kids enjoyed their time in the swimming pool until late night. I recommend this hotel for everyone.

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Noni_6540, on behalf of the staff at the Sheraton Charlotte Airport Hotel, I would like to thank you for choosing our hotel during your family trip. It is delightful to hear that our convenient location to area attractions, Sweet Sleeper Beds, and wonderful amenities, including our indoor outdoor pool, enhanced your stay experience. We are honored that you would recommend... More

Conover, North Carolina
1 review
2 of 5 stars Reviewed August 8, 2014

The Good: Lobby is Gorgeous. I like the indoor/outdoor pool except the mold growing on the flaps that hang on the openings. gross, so much for swimming from inside to outside. My bed and pillows were very comfortable. The Bad: The hotel advertises that they are fresh off a multi-million dollar remodel. The jacuzzi is boarded up. Still listed on... More

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Thank you for choosing the Sheraton Charlotte Airport Hotel. We truly appreciate your feedback. Please rest assured that your comments have been sent to our management team in an effort to create wonderful stay experiences for all of our guests. It is regrettable that we did not connect before your departure. I apologize for any inconveniences you may have experienced... More

Dallas, Texas
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 22, 2014

This is a great hotel to hold a conference! Fantastic, friendly staff is awaiting to greet you! This is one of the cleanest hotels I've been in that's a Sheraton property! The whole staff is ready to help you with anything you need, are curious about, or, they'll just talk with you about anything! I didn't have time to hit... More

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Hampton, Tennessee
1 review
3 of 5 stars Reviewed July 20, 2014

At the desk while checking in the girls wasn't nice they wasn't friendly however they wasn't mean but one would think they would be friendly, we get in, don't have all we should in the room, I have to go ask the cleaning lady (not sure her name) she was a aferican American lady she was the sweetest, nicest person... More

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Norcross, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 16, 2014

Went to Charlotte NC July 8-22, 2014 on business. Normally we would stay at the Sheraton on McDowell Street but since it was booked we made reservations at the Sheraton Airport. The lobby was in great condition. Looks like it may have been renovated. There is a pool located in the lobby adjacent to the bar and restaurant. This was... More

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San Francisco
Contributor
14 reviews 14 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 14, 2014

I stayed at this hotel for one night last week. We arrived late but was happy to see that their bar and restaurant was open until midnight and they served very good food - not bar food. There is also an indoor-outdoor pool which is nice for those who have a few hours to wait before catching a flight out.... More

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Additional Information about Sheraton Charlotte Airport Hotel

Address: 3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Charlotte Airport Hotel 3.5*
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Also Known As:
Sheraton Charlotte
Charlotte Sheraton

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