Firstly, getting around Charlotte, you need a vehicle. Although this hotel was listed as close to the airport, it is a good drive away. Extremely pleasant hotel and the beds super comfortable. Continental breakfast which was quite basic which I feel should be part of the stay, but cost us $13 per person. more

Very nice rooms great LCD TV's comfortable beds great bedlinen..And best of all Starbucks coffee in the room !!! Nice fitness center inside outside pool and great concierge level .....Very nice Hotel great location if you want to be close to downtown and the Airport but very scary once you leave the Hotel property . And charging for Internet is... more

We were moving my son to college in the Charlotte area, and were pulling a trailer. We selected this hotel because it was just off the highway, had a large, secure parking lot and we have stayed in Sheratons before. The people beginning with the 'trainee' at the front desk were all wonderful. They did everything they could to make... more

Spent 1 night at this hotel. Good rate on hotels.com Free parking, Easy check-in. Nice, clean room. Neat indoor/outdoor pool off the lobby. Staff was friendly and helpful. They call this an airport hotel but I didn't see or hear any airplanes. Nice stay, would repeat. more

Accompanied my husband on a business trip. He requested a non-smoking room. Upon entering the room, the smell of smoke slapped us in the face. We did not know that hotels still came without microwaves and a small fridge. Oh, let me back up, the lobby is nice, but when you enter the elevator, you can see the dirty carpet... more

I arrived in Charlotte at about 9:30 PM, and called for the shuttle. I was told it was on its way, and went outside to wait. After about 20 minutes, most other hotel shuttles had been there and gone, but still no shuttle. I called again, and was told that the driver had just left the airport when I called,... more

I honestly can not say enough about this hotel. I went on Priceline last minute and got it at a steal. I wasn't expecting very much, and it doesn't stand out as spectacular from the outside, but once you enter it's shocking! Starwood hotels has just taken over this property and totally renovated almost the entire hotel. I believe there... more

I stayed at the Sheraton for 1 night b/c I was flying into Charlotte airport in the evening and not connecting till the next day. Shuttle service picked me up at the airport/dropped me off the following morning. The hotel was very recently renovated. In fact, there was still some painting going on. Room was very nice, pretty spacious for... more

Our plane was overcrowded and they needed volunteers to take another flight, so we volunteered in exchange for a flight the next day, food passes, a free hotel stay and $$ towards our next ticket. The airline booked us at this hotel. It was very clean and comfortable and spacious (both the hotel and our room). The lady who initially... more