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Sheraton Charlotte Airport Hotel

#71 of 171 Hotels in Charlotte
GreenLeadersBronze level
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3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
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Sheraton Charlotte Airport Hotel
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328 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cuyahoga Falls, Ohio
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The facility was beautiful & I loved the pool! But everyone was very stuffy. They allow dogs, but are not dog friendly in the least. We needed a ground floor & they put us on the 8th floor. Then they had a loud party in the lobby all night. So in the morning one of the hung over clients decided... More 

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Pittsboro, North Carolina
Level Contributor
66 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Please read my profile for my biases. I am a Marriott-guy so I rarely stay at other brands, but I was in town for a conference and decided to support them by getting a room in the venue hotel. I'm not a big fan of airport hotels. When I stay in a business hotel, I am usually there for four... More 

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Baltimore, Maryland
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I held a business meeting here in one of the meeting rooms. I did not stay in the hotel overnight. The hotel's exterior leaves something to be desired, but the inside has been renovated and is actually quite nice. The meeting rooms were acceptable, but nothing special. Lunch was average. The staff kept the room stocked with coffee, tea and... More 

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Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For my first time in Charlotte this was a great property to stay at. The property is in a great location for what we needed, it was about halfway between downtown and the suburbs that we were traveling to. The front desk was very friendly on each encounter we had with them and they gave us plenty of ideas for... More 

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Boulder, Colorado
Level Contributor
3 reviews
5 of 5 stars Reviewed May 29, 2015

This place knows how to do it. Service was outstanding, friendly, clean, modern; a great stay! I would recommend this hotel to anyone. I think that says enough but Traveladvisor wants me to say more-dumd.

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Quibble U, thank you for the wonderful comments regarding your most recent stay with us at the Sheraton Charlotte Airport Hotel. Our entire team is committed to providing our guests with the best in service and amenities, and we are delighted you had a relaxing stay. We truly appreciate you recommending our hotel but moreover, look forward to the opportunity... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Cleanliness is my wife's top priority, and this place was pretty clean. We were very pleased. Overall, a great place to sleep after a long day at Carowinds. Now, the pool was pretty small and it is right in the lobby, my daughter and I usually look forward to a nice swim. This pool was a little on the small... More 

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Chancewilson97, thank you for choosing the Sheraton Charlotte Airport Hotel during your family vacation to Carowinds. I hope your family had a wonderful time riding the thrilling rollercoasters and cooling off in Boomerang Bay. We would like to thank you for taking the time to review our hotel. Cleanliness and customer service is a top priority at our hotel, thank... More 

Wilson, North Carolina
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 25, 2015

Overall very nice hotel. Easy check-in. Nice size room (#629). Comfortable bed. Very nice ballroom which held the reunion banquet. Breakfast room service delivered more food than expected. I believe I got the Continental Breakfast option. No complaints! Would highly recommend!

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Ocean-n-Earth, thank you for choosing the Sheraton Charlotte Airport Hotel for your JSCU Reunion. It is always a pleasure working with the Johnson C. Smith University staff and alumni. We truly appreciate you taking the time out to review our hotel and banquet facilities. It is wonderful to hear that we exceeded your expectations and our staff provided a memorable... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 19, 2015 via mobile

Visited Sheraton at Charlotte airport and found the hotel to be very nice. The hotel room was comfortable, the food in the restaurant was nice (try the salmon and kale salad). Hotel is located about 1-2 miles from Charlotte airport with shuttle service to airport.

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Noel, thank you for choosing the Sheraton Charlotte Airport Hotel and taking the time out to review your stay. We are delighted to hear that you had a comfortable stay and were able to experience our exceptional food at the Atrium Lounge. I personally love our Salmon here as well. The Atrium Lounge and Oscar’s Restaurant offer a variety of... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 10, 2015

Every time I come to the Charlotte area, I choose this hotel. The grounds are clean, stylish, and modern. Rooms were clean. Bar was great and the breakfast buffet amazing. Staff isn't overly friendly but always direct and helpful! See you guys soon!

Was this review helpful? Yes 1
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Missashtonmcc, thank you for being part of the Sheraton Charlotte Airport Hotel Family! We are delighted to be your home away from home. We truly value our regular guests, such as yourself, and thank you for taking the time to recognize our staff and review the hotel. It is wonderful to hear that you are enjoying the newly upgraded rooms... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 25, 2015

The rooms were really nice, and the lobby was large/beautiful. The pool goes from outside to inside, as part of the lobby, and the kids in it looked to be having fun. No free breakfast, which was the biggest downside. Big parking lot with plenty of room for everyone. And they allow dogs for free (we think for free, we... More 

Was this review helpful? Yes 1
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