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Sheraton Charlotte Airport Hotel

#71 of 171 Hotels in Charlotte
GreenLeadersBronze level
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3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
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Sheraton Charlotte Airport Hotel
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334 Reviews from our TripAdvisor Community

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Traveler rating
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    32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My friend and I were in town for the weekend for a game in downtown Charlotte. Checked very late at night and the lady at the front desk was very friendly and explained all the hotel has to offer. The room was clean and nice and the beds were comfortable. They have a huge lobby and a half indoor/half outdoor... More 

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NC
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hard to spend the night any closer to the airport than this. In spite of that, the noise level is pretty low--not completely silent, but low. Service is friendly and very professional, and I had a good, reasonably priced breakfast in the (slightly too chilly) lobby. The real reason to stay here, though, is that the beds are AWESOME.

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Hartsville, South Carolina, United States
Level Contributor
217 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel looks a little dated from the outside but inside is actually quite pleasant. They have a very large open lobby. Very peaceful after a flight. The pool area is inside outside with a lazy river dipping inside the lobby. The room was comfortable and the staff was very nice. I would much rather stay here and leave my... More 

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Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here a couple of years ago and wasn't impressed with the quality of the rooms for the brand this hotel represents. Well tried it again and everything is much improved. Renovated rooms is the difference. Will come back. Although there was a Hoschicon convention (large crowds and noise - it's a convention hotel) we had a restful night after... More 

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Poznan, Poland
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Sheraton Charlotte Airport Hotel is very ok. The Staff is friendly, hotel in quiet a good condition. Prices very reasonable. Comfortable rooms. Parking free of chargé and they have a lounge club. The only but for longer then day stay is that they serve only an American breakfast in a very limited version. In fact the standard breakfast at... More 

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

725Izabella, thank you for staying with us on business and taking the time to share your experience. Our team is committed to providing our guests with warm, accommodating service, and we’re pleased you experienced that consistently firsthand. Thank you for your compliments regarding our accommodations, and cuisine. We look forward to the opportunity to connect with you again in the... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed from a Friday to Monday. It was a very nice hotel, clean, and nice pool. My room was neat and clean king size. I did wish it was a microwave in the room, but overall it was fine. Staff was very friendly and spoke whenever we seen them. The bar staff was friendly as we got a few drinks... More 

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Duana G, on behalf of the staff at the Sheraton Charlotte Airport Hotel, I would like to thank you for choosing to stay with us during your recent family trip to Charlotte. We appreciate your compliments regarding our hotel, accommodations, personal touches, and service and value your feedback regarding having microwaves available in the rooms. We look forward to connecting... More 

Cuyahoga Falls, Ohio
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The facility was beautiful & I loved the pool! But everyone was very stuffy. They allow dogs, but are not dog friendly in the least. We needed a ground floor & they put us on the 8th floor. Then they had a loud party in the lobby all night. So in the morning one of the hung over clients decided... More 

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Gina S, thank you for choosing the Sheraton Charlotte Airport Hotel during your most recent trip to the Charlotte area. I apologize that your experience at our property left you feeling that this was the “worse stay of your trip.” We take great pride in being a pet friendly hotel. Please know that the service that you experienced was not... More 

Pittsboro, North Carolina
Level Contributor
65 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 16, 2015

Please read my profile for my biases. I am a Marriott-guy so I rarely stay at other brands, but I was in town for a conference and decided to support them by getting a room in the venue hotel. I'm not a big fan of airport hotels. When I stay in a business hotel, I am usually there for four... More 

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Sortova, we are delighted that you choose to stay at the Sheraton Charlotte Airport Hotel during your conference. We truly appreciate your kind feedback regarding our staff, guest room accommodations, amenities, and banquet services. At the Sheraton, we are committed to providing our meeting guests with comfortable accommodations, a productive and pleasant meeting setting and exceptional service. We hope to... More 

Baltimore, Maryland
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 5, 2015

I held a business meeting here in one of the meeting rooms. I did not stay in the hotel overnight. The hotel's exterior leaves something to be desired, but the inside has been renovated and is actually quite nice. The meeting rooms were acceptable, but nothing special. Lunch was average. The staff kept the room stocked with coffee, tea and... More 

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

TheInvestmentBanker, thank you for choosing the Sheraton Charlotte Airport Hotel to host your business meeting. We truly appreciate you taking the time to review our hotel. We are delighted that you had a wonderful meeting enhanced by our banquet staff, airport location, and complimentary 24-hour shuttle transportation. We appreciate and heed any suggestions our guests and meeting planners have for... More 

Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 4, 2015

For my first time in Charlotte this was a great property to stay at. The property is in a great location for what we needed, it was about halfway between downtown and the suburbs that we were traveling to. The front desk was very friendly on each encounter we had with them and they gave us plenty of ideas for... More 

Was this review helpful? Yes
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Amanda_Lynn2183, thank you for choosing the Sheraton Charlotte Airport Hotel during your trip to Charlotte and taking the time to review our hotel! Creating exceptional stays for our guests is a top priority. I am delighted to hear that your stay was enhanced by our exceptional staff and several of our wonderful amenities. We would love to connect with you... More 

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