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Sheraton Charlotte Airport Hotel

3.5 of 5
3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
Hotel amenities
Sheraton Charlotte Airport Hotel
Ranked #48 of 169 hotels in Charlotte
3.5 of 5 stars 128 Reviews
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128 reviews from our community

Traveler rating
    45
    36
    22
    15
    10
See reviews for
Families
21
 
Couples
25
 
Solo
27
 
Business
55
 
What travelers say
  • Very nice(10)
  • Room service(5)
  • Would not stay(3)
  • Rental car(3)
  • Free internet(3)
Date Rating
Los Angeles, California
Senior Contributor
40 reviews 40 reviews
Reviews in 31 cities Reviews in 31 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 27, 2012 NEW

I stayed here for one night. The check-in was quick and easy. I stayed on the "Club Floor". When I got to my room I realized that I hadn't received a code for the internet that was included in my room price. The telephone had no telephone number on it and no labeled buttons to the front desk or anything... More

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Cambridge, Ontario
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 22, 2012 NEW

Nice hotel. Stayed 4 nights for work, my company got a good rate, not sure if I would pay the full rate. Hotel has a nice pool area that goes from inside to out and has a good gym. Nice room, newly decorated, comfortable bed, newer tv. Good Starbucks coffee in the room. I know this hotel has been around... More

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Atlanta, Georgia
Senior Contributor
45 reviews 45 reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

I have had a great stay, many average stays, and a really bad stay. Because this is a mid to low end airport hotel, you never know who will be staying on any particular night which makes the experience extremely incosistent. You also risk, as I found, overbooking by the hotel, and if you end up being a late checking... More

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See 2 more reviews by epg_01 for Charlotte

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Asheville, North Carolina
Contributor
18 reviews 18 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed May 13, 2012

I bought my room through Priceline. Often, in upscale hotels, the Priceline folks get relegated to a room right next to the elevator and/or get treated like second-class citizens. Not so, here. Very professional front-desk staff, friendly employees throughout, and my room was top of the line. I was even offered the option of upgrading to the Club floor for... More

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Jacksonville, FL
Top Contributor
54 reviews 54 reviews
Reviews in 29 cities Reviews in 29 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 28, 2012

Stayed here for one night during a business trip to Charlotte. You will be treated good by the staff and the location is minutes from the airport. Just what you need to get in and out of town. More

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Russell Swanzy, General Manager at Sheraton Charlotte Airport Hotel, responded to this review
May 11, 2012

Thank you for taking the time to review our hotel and for the favorable comments. We look forward to being of further service when your travels bring you back to Charlotte. More

Newport Beach, California
Top Contributor
143 reviews 143 reviews
Reviews in 80 cities Reviews in 80 cities
651 helpful votes 651 helpful votes
4 of 5 stars Reviewed April 17, 2012
2
people found this review helpful

I just returned from a 3 week business trip which started with 2 nights at the Sheraton Charlotte Airport. I was meeting clients flying into the CLT airport, so it was easier to stay there. All in all, I was very pleased with the hotel. For an airport and business oriented traveler, this is a definite 4 star stay for... More

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Russell Swanzy, General Manager at Sheraton Charlotte Airport Hotel, responded to this review
May 11, 2012

Thank you for the wonderful comments regarding your recent stay with us. Our location and layout is indeed convenient for both the business and leisure traveler. I am happy to report that the exterior of the building is in the final phase of a complete rehab to include resurfacing, landscape upgrades and the installation of a ¼ mile jogging track.... More

Woodbury, MN
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 15, 2012

Stayed here twice four weeks apart for 2-3 nights each in spring of 2012. Staff was warm and friendly. Rooms were spotless. Dining was quite good with decent buffets and a solid menu (crab cakes very good). Beautifully updated atrium feel lobby with open design incorporating lounge, bar, restaurant and indoor pool area. Pool extends through wall to outside. Spacious,... More

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Russell Swanzy, General Manager at Sheraton Charlotte Airport Hotel, responded to this review
May 11, 2012

Thank you for your review of our hotel. I am pleased that you were able to enjoy all of our wonderful amenities and dining services. Please let us know the next time you plan to stay with us and we would be happy to offer some recommendations for dining and entertainment in our beautiful uptown area, only 5 miles away. More

Los Gatos, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 29, 2012
1
person found this review helpful

The staff were very friendly, but for the price the rooms were dated. Our room had a lot of lamps to turn on still the room was too dark. No microwave or fridge. More

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Augusta, Georgia
Contributor
19 reviews 19 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 19, 2012
1
person found this review helpful

I scored this hotel on Hotwire and was very surprised that for a $120 per night I still had to pay for wifi. I travel a lot with my job and this is one of the few hotels I stayed at that charged for wifi. It was $10 per day or $2.99 per hour. Other than this the. Hotel is... More

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Russell Swanzy, General Manager at Sheraton Charlotte Airport Hotel, responded to this review
May 11, 2012

Thank you for taking the time to review our property and for the kind comments. While we do charge for internet in our guestrooms, we offer free service in our Club Level guestrooms and throughout our public areas. The “Link” by Sheraton, located in the lobby just adjacent to the Atrium Bar, also offers free connectivity as well as complimentary... More

1 review
5 of 5 stars Reviewed March 15, 2012

This hotel is in their A game. Clean, food us outstanding,, staff is highly professional and helpful. More

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Additional Information about Sheraton Charlotte Airport Hotel

  • Sheraton Charlotte
  • Charlotte Sheraton
Address: 3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
Price Range: $$

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Sheraton Charlotte Airport Hotel
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