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Sheraton Charlotte Airport Hotel

#72 of 171 Hotels in Charlotte
GreenLeadersBronze level
3.5 of 5
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3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
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Sheraton Charlotte Airport Hotel
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Ranked #72 of 171 Hotels in Charlotte
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 5 days ago
caribbeantraveler91 Pennsylvania
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316 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pennsylvania
Top Contributor
107 reviews 107 reviews
35 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Sheraton after our flight was cancelled. The room was average size. Bathroom was nice size. Both were clean. We did not have toothbrushes, and they provided these at the desk. We got the last room in the hotel, therefore we were on the club floor. They offer breakfast, beverages, including alcoholic drinks, and a variety of... More 

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turlock, ca
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here overnight before our flight to St Lucia. Very nice hotel, good lobby bar and quiet comfortable rooms. Must be dog friendly as a man had five Pomeranians on a leash in the elevator. The shuttle driver was very helpful and courteous. Definitely recommend staying here.

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Prosper, Texas
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here recently only out of convenience and so glad I did. It is older, yes, BUT it has been remodelled and they've done a great job. Very welcoming staff. I was offered an upgrade in recognition of my SPG Platinum status. Visited the club lounge for breakfast and it was good. Can't speak to the airport shuttle as I... More 

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Waterbury, Connecticut
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I rate this Sheraton as solid. Solid is not average but above average but not necessarily outstanding. The staff was excellent. The room was clean. The shuttle to and from the airport is free. The pool is a little small in size. One thing I found odd was the bathroom did not have a fan. The price is reasonable. I... More 

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Los Angeles, California
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First, no where in the reservation confirmation emailed by the hotel does it state one needs to phone from the airport to be picked up by the property's shuttle (and even then the shuttle pick up area is not clearly marked). So one begins one's stay with a sense of frustration rather than hospitality. There was only one person at... More 

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Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here this past weekend for the radio meet. It has been remodeled since I was here two years ago. The beds were comfortable, the rooms were clean, and the staff was very nice and accommodating. It has always been this way every year I have stayed. The pool area was nice as always. They have a small gym Area... More 

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Charleston, West Virginia
Top Contributor
77 reviews 77 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night and found room very clean and bed comfortable. Linens appeared new and they have Starbucks in room and lobby. Staff was very friendly and welcoming. Sheraton always has nice toiletries and good selection of TV. Wish they had exhaust fans in bathrooms. The hotel is a little out of the way but worth finding. We... More 

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Oxford, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 27, 2015

I will start this by saying that the hotel was clean with nice rooms, restaurant was better than average and I liked it until...well the snowstorm hit. I paid $160 for an internet rate for my first night and understand that it is discounted. My flight was canceled so I had to scramble and ask for a room another night.... More 

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Osco55, thank you for choosing the Sheraton Charlotte Airport Hotel. We truly appreciate your feedback and are delighted to hear that you enjoyed your stay. It is disappointing however, that we fell short of your expectations when it came to your room rate. Please rest assured that your comments have been sent to our management team in an effort to... More 

Long Island City, New York
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 23, 2015

The hotel has been newly renovated and looks great. There is a very nice bar in the lobby as well as a restaurant with a very good breakfast buffet [only $13.00 per person]. The rooms were clean and well appointed. The staff were extremely pleasant. There were too many people for the morning shuttle and instead of making us wait,... More 

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Etantleff, thank you for choosing the Sheraton Charlotte Airport Hotel and taking the time to review our hotel! I am delighted to hear that you had a comfortable and rejuvenating stay while enjoying our newly renovated rooms. The comfort of our guests is a priority. As well, I would like to thank you for taking the time out to recognize... More 

Melbourne, Florida
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 23, 2015 via mobile

Nice option for a close to airport hotel. The indoor pool was fancy, and original, incorporated into the lobby area. I had ordered a "berry blue" salad with seared ahi tuna added in the hotel restaurant. It was great. The horshradish mash potatoes were a little bland, and I didn't detect any horseradish, so I would pass on those. But... More 

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Bill B, thank you for your feedback regarding your most recent stay at the Sheraton Charlotte Airport Hotel! Creating exceptional stays for our guests is a top priority. I am delighted to hear that your stay was enhanced with several of our wonderful amenities including Oscar’s Restaurant and Lounge, our Sheraton Sweet Sleeper Beds, heated indoor and outdoor pool, and... More 

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