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Sheraton Charlotte Airport Hotel

3.5 of 5 3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
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Sheraton Charlotte Airport Hotel
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Sheraton Charlotte Airport Hotel
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303 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
122 reviews 122 reviews
25 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 1 week ago

We styated here one night before flying out to St Thomas. The hotel is being newly renovated. We had a new room.The resturant had a great diiner but not so awesome breakfast. The shuttle was free to the airport. The parking was 25$ for a week which beats any airport parking. We will be returning.

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16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Business center closed, hot tub closed, Sheraton Club Closed.. Really? Hotel smelled like paint and under renovation. We had workman hammering right over our room from 8-5 pm. The hotel really didn't respond like I thought they should. Really indifferent... I am huge Sheraton fan so nothing against them, just this hotel. They said renovation done in January but I... More 

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11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sheraton Charlotte Airport Hotel fills the bill for us, great location near the airport, wonderful beds, large rooms, club lounge, restaurant with good prices and excellent food. Now for the best of them all; the gentlemen who drive the vans; what kind, nice men, I repeat, gentlemen.

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Chicago, Illinois
Top Contributor
68 reviews 68 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I picked the hotel based on its location and was pleasantly surprised by how nice it was. Modern decor, renovated rooms with the Sheraton sleeper beds, and very attentive and friendly staff at the front desk and restaurant made this a nice surprise for me. There is construction going on, so some of the floors are closed. But otherwise it... More 

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is listed as a 4-star hotel, but I think that 3 or 3.5-stars is more accurate. Pros: the lobby is very nice. The room was clean, however some of the carpeting needs replacing. Cons: Our room was on the first floor and we could clearly hear cars' beeps, chirps, etc. The parking lot was dimly lit and has puddles/standing... More 

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14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here overnight with my husband while attending the ACC championship game. We booked through hotels.com. The only room available was a two doubles standard room which wasn't preferred but through our booking we didn't realize it was a non refundable prepaid room so we couldn't change it or look elsewhere. The lobby looks great. We didn't use the... More 

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Los Angeles, California
Top Contributor
85 reviews 85 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a short visit with friends in the Charlotte area. The hotel is very convenient to the CLT airport. Rooms were clean, staff was friendly and professional. Will definitely consider this property for my next visit to the area.

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Eastern NC
Top Contributor
76 reviews 76 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My spouse and I stayed at this hotel two weeks ago and I was aghast at how poor the experience had been. I later learned that the hotel was closing most rooms the next week for a major renovation. I felt that I had to excuse some of the problems that we encountered. Parking, especially handicapped parking was almost non... More 

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Chapin, South Carolina
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great value at a perfect location for our Charlotte weekends. We are at I-85 convenient to Concord Mills, University, South end, and uptown. The staff is always great. But the rooms and hotel are worn and need a spruce up.

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Wilmington, North Carolina
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for a family reunion. Even though it is undergoing a renovation, it did not interfere or inconvenience us. My family came to stay here as well. We had a block of rooms, including a handicapped suite for my parents. We had refrigerators brought up to our rooms. The front desk clerks, Saysi, Carolina and Sabrina... More 

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Bryan B, thank you for the wonderful comments regarding your recent stay with us for your family reunion! I am pleased that you were able to relax and enjoy all of our wonderful amenities with your family! I’m also delighted to know our team members Saysi, Sabrina, and Carolina provided you with excellent customer service! We take great pride in... More 

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Additional Information about Sheraton Charlotte Airport Hotel

Address: 3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Charlotte Airport Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Sheraton Charlotte
Charlotte Sheraton
Hotel Style:
#9 Green Hotel in Charlotte

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