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Hilton Charlotte Executive Park

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5624 Westpark Drive, Charlotte, NC 28217
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Hilton Charlotte Executive Park
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312 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, United States
4 of 5 stars Reviewed 6 days ago NEW

I had no problems with this hotel except that we were not told that the breakfast was not free until after we were already done eating. I did not mind paying for it, although, had I known the price of it I probably would not have eaten as I did not think that the buffet was worth the price.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you very much for being our guest. We appreciate your business and we take customer satisfaction and feedback very seriously. We will share your comments in an effort to educate our staff on how we can improve. More 

Park City, United States
1 of 5 stars Reviewed 1 week ago

No TV guide, noisy freeway location, noisy HVAC; little tv with no cable guide channel, way overpriced! Noisy AC woke us up overtime it came on! We booked for 2 nights but only stayed one night, what a waste of $200.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for leaving your comments on our hotel. I was disappointed to read that we didn't leave you with a great stay experience. We took note of your comments and have discussed with the appropriate departments. We strive to deliver exceptional service and I apologize we fell short during your most recent stay. I hope to have another chance... More 

Spring Lake, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I was here for a conference. Room was clean, bed was comfortable. I didn't have much time to enjoy the amenities. The walls were quite thin, and as I had tests to take in the evening and early mornings, I certainly didn't appreciate the loudness of my neighbors. The location of the hotel meant good luck trying to get to... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park. We are glad you enjoyed your stay and we truly appreciate your kind words about our clean rooms. I hope we will get the pleasure of having your as our guest again in the future. More 

Ormond Beach, Florida
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visiting our daughter we choose this location as it was close to the airport and where she lives. Have stayed at this property a few times. Room was clean, restaurant for breakfast was good, and staff pleasant. Nothing special but also nothing bad. On a 10 point scale for all Hiltons I would give it a solid 7.

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for being our guest and we hope we will be able to accommodate you and your family upon your next visit to Charlotte. More 

owensboro, Ky
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Hotel is a bit dated but clean and centrally located near the airport which is convenient. Rooms are average for a Hilton but priced as such. Several restaurants are nearby and there is a Chili's within walking distance. The hotel has a good breakfast, but I didn't eat any other meals there so can't comment. It worked for me but... More 

Review collected in partnership with Hilton Hotels & Resorts

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Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for reviewing our hotel. Your honest view helps us to become better! We look forward to welcoming you back on your next visit. More 

Richmond, Virginia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was comfortable and clean. The staff was friendly and exhibited great customer service. There was a class reunion during our stay and the staff was still able to keep the wait time short. I came during 4th of July weekend so I expected it to be busy. Of course the restaurant was pricey as I wanted an orange... More 

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park and for your specific comments about the convenient location, cleanliness and excellent guest service! Your feedback helps others know what to look forward to when they choose to stay with us. We look forward to welcoming you back again! More 

Denver, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Its ok but nothing special. The goos think is that is near to the aiport and the Fwy and some important locations. I think for business might be a good idea to be here for no more than 3 days. Honestly the hotel is too old and the breakfast is very unhealthy.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for reviewing our hotel. Your honest opinion helps us to become better! We look forward to welcoming you back on your next visit. More 

Chapel Hill, North Carolina
Level Contributor
82 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one night for business. Hotel staff were all very warm and welcoming upon check-in, and were happy to answer any questions we had. My room was very large and included a separate "bedroom" and a sitting room upon entering. Spacious bathroom with plenty of counter space and great amenities that smell really good. WIFI was included and... More 

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

I was very happy to see you enjoyed the Hilton Charlotte Executive Park hotel. In particular, I really appreciate the comments on the friendly staff, good food and comfortable rooms. Thank you and we hope to see you return soon! More 

United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel on hotwire for an exceptional rate. The hotel looks old from the outside but is beautiful on the inside. I stayed on the first floor, the room was huge and very clean. It looked like nothing had ever been used - seemed newly remodeled. The hotel is visible from I-77. The location of this hotel was... More 

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park. We are glad you enjoyed a great stay with us! We truly appreciate your kind words about our clean rooms, convenient location and I look forward to passing your compliments along to our team. I hope we will get the pleasure of having your as our guest again in... More 

Vienna, Austria
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Don't be fooled by the exterior, which is in desperate need of an update. The interior is updated, from the lobby to the restaurant to the rooms. The staff was friendly and easy to work with, helping us with any requests we had for our baby and late check-out. It was a stress free environment and the great service helped... More 

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

I was very happy to see you enjoyed the Hilton Charlotte Executive Park hotel. In particular, I really appreciate your compliments about comments on the friendly staff. We are very fortunate to have so many great people on our team that are focused on guest service. Thanks again and we look forward to seeing you again soon! More 

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