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Hilton Charlotte Executive Park

3.5 of 5 5624 Westpark Drive, Charlotte, NC 28217
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Hilton Charlotte Executive Park
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Hilton Charlotte Executive Park
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257 reviews from our community

Traveler rating
    83
    89
    54
    17
    14
See reviews for
58
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110
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel lobby and bar area was nice. Rooms seemed out of date and there was no fan in the bathroom, so trying to get ready after a shower was a hot mess. Breakfast is WAY over priced, unless you want the all you can eat option. All I wanted was a lite breakfast and was still charged the $12 for... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for being our guest at the Hilton Charlotte Executive Park. We appreciate you taking the time to post your positive comments about our hotel on TripAdvisor and we have taken into consideration all of your suggestions. Your overall satisfaction is our main objective and we look forward to welcoming you again when your travels bring you back to... More 

Burlington, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Selected this hotel out of the list provided by our client with preferred rates as it had the lowest rates of all others. Did not know what to expect but since it had the Hilton brand on it, I being a loyalty program member, was sure to expect some level of quality. It was a total surprise (pleasant!) when I... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

On behalf of the staff at the Hilton Charlotte Executive Park, we would like to thank you for choosing our hotel and we appreciate you taking the time to post such positive comments. We also appreciate your loyalty to the Hilton family of hotels and thank you for being a valued Hilton HHonors member. At the Hilton Charlotte Executive Park... More 

St. Louis, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This location has eliminated their executive lounge, which is disappointing. The lounge had a wonderful breakfast and great coffee. They also just changed coffee in the entire hotel – and it is horrible – which is even more disappointing! They need to change back to the brand they had before. The wait staff said it was called Royal Cup. The... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you so much for staying at our hotel during your recent visit to Charlotte. We appreciate your honest review and the comments regarding our STARBUCKS Coffee. We are sorry to hear that STARBUCKS does meet your personal expectations for coffee. We do our best to make each guest experience a great one and to accommodate the varying needs and... More 

Sunnyvale
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here on a business trip. Got a good rate , and due my Hilton status was upgraded to a suite with 2 rooms and Refrigerator and Microwave and free breakfast . The room was clean , nice linens , nice clean bathroom . Would stay again .

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for choosing the Hilton Charlotte Executive Park for your recent trip to Charlotte. We are happy that you had a wonderful visit and we value you a Hilton Hhonors member. Thank you for your compliments regarding our hotel, and amenities. We look forward to welcoming you again the next time you are traveling thru Charlotte! More 

Atlanta, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

from the moment I arrived and had to wait for the front desk person to finish their 5 minute personal phone call, to not providing allergy free linens (even after explaining the allergy and the need to replace said linens). Pathetic, save some money and get treated better at Holiday Inn.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for sharing your comments. Your insight isvaluable to us and we appreciate your taking the time to write a response. I am very sorry to hear that your experience did not meet your overall expectations. We take all feedback very seriously and I have shared your comments with our management team. Thank you for being our guest. More 

Charlotte, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The rooms were very clean. The bedding was incredibly comfortable. The wait staff in the dining room was incredibly helpful and very quick with service. The only disappointment was not to have refrigerators or microwaves in the room. Other than that, we had a wonderful experience.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for choosing the Hilton Charlotte Executive Park for your recent trip to Charlotte. We are happy that you had a wonderful visit and appreciate you taking the time to share your feedback. Thank you for your compliments regarding our hotel, staff, amenities, and location. Our associates all share in our commitment to provide our guests with gracious hospitality.... More 

Jacksonville, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Very pleasant staff and room service was excellent. The weather was extremely cold and windy and the lobby and hotel were warm. The hotel is clean and the rooms are very comfortable. Would encourage others to stay here and would definitely stay again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

On behalf of the staff at the Hilton Charlotte Executive Park, we would like to thank you for choosing our hotel. We are delighted that you had a great experience and appreciate you taking the time to post your positive comments We look forward to welcoming you back the next time you are traveling to Charlotte! More 

Sanford
1 review
5 of 5 stars Reviewed 4 weeks ago

A surprise find. Great hotel and very affordable (booked through third part site). The room was excellent. My only issue was that the accessible shower was not very good to use. Will stay here again without a doubt!!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to review the Hilton Charlotte Executive Park. I am glad that you enjoyed the hotel amenities We have a great team of professionals here and I will be sure to share your positive comments with everyone. We will look forward to seeing you again soon! More 

Charlotte, United States
1 review
4 of 5 stars Reviewed November 20, 2014

Positive- The hotel was very clean and the majority of the staff was courteous and professional. Negative- The early morning desk clerk on Sunday was extremely rude and the breakfast was supposed to begin at 6:30am but did not open until 6:40 and did not have all of the food out when they did open. We were there on a... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you so much for being our guest at the Hilton Charlotte Executive Park during your recent visit to Charlotte. We appreciate your honest review and the positive comments regarding the our staff. Our associates all share in our commitment to provide our guests with gracious hospitality. We will share your comments regarding breakfast with our team in an effort... More 

Salisbury
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 18, 2014

My family and I had a nice experience for a weekend escape to Charlotte. The price was right and the accommodations were very comfortable. While the bar was not good and very expensive, the overall experience was excellent

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for staying at the Hilton Charlotte Executive Park and sharing your feedback. We appreciate your kind words regarding our customer service, amenities, cleanlines and overall experience.Our entire team thanks you for recommending our hotel, and we look forward to welcoming you back soon. More 

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Additional Information about Hilton Charlotte Executive Park

Address: 5624 Westpark Drive, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Charlotte Executive Park 3.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Hilton Charlotte Executive Park Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#61 Business Hotel in Charlotte

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