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Hilton Charlotte Executive Park

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5624 Westpark Drive, Charlotte, NC 28217
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1 room 1 guest
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Hilton Charlotte Executive Park
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332 Reviews from our TripAdvisor Community

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Traveler rating
    105
    113
    72
    21
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

I'm a Hilton honors member and had a great stay here. Great location, stayed here for work. Room was comfortable and AC worked great. Tanisha did a wonderful job in the restaurant. Room was quiet and lots of TV channel selection.

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for being a Hilton Honors member and for taking the time to share your review of the Hilton Charlotte Executive Park. We are glad you enjoyed a great stay with us and we truly appreciate your kind words about our clean rooms and your compliments about our service. We will be sure to share this with our team... More 

NY, NY
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was here for less than 24 hours. The room was clean but had a faint smell of smoke. The A/C in the room was super loud and we had to increase the TV volume every time the unit was on. Hotel is in need of a renovation/upgrade. The hotel has a free shuttle to and from the airport but... More 

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park and for your comments about the convenient location and excellent guest service! We look forward to welcoming you back again! More 

Savannah
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice and helpful staff. Rooms a good size. Bathroom very large with excellent counter space. Easy access to shopping and food. Breakfast was ok. Good value from the price. Nice lounge to unwind with a TV.

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park. We are glad you enjoyed a great stay with us! We truly appreciate your kind words about our clean rooms, convenient location and I look forward to passing your compliments about our service along to our team. I hope we will get the pleasure of having your as our... More 

Suwanee, United States
1 review
3 of 5 stars Reviewed 1 week ago

The only issue I had was with the cooling system, could not get the room to cool enough for my task but to Hilton's defense, I did not alert them until I checked out. It was only a 2 night stay. Need better security in parking lots, we had several cars broken into during our stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to evaluate your stay in our hotel on Trip Advisor. We apologize that you did not have a perfect stay in our hotel. We shared your comments with the appropriate departments as a way to improve. We hope to have the opportunity to welcome you back in the future. More 

Norcross, Georgia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

If it is available get a suite. Wonderful size, great space including a meeting table. Great "L" shaped desk and awesome bathroom size with double entry. The tv size is good, however the channels are disappointing. The channel guide is located in one of the books, which took a while to locate. Also, the channel guide is not accurate as... More 

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to share your experience with us, we’re happy to hear that you enjoyed your visit with us. We took note of your comments and have discussed with the appropriate department. We look forward to the opportunity to welcome you back again! More 

Roswell, United States
1 review
1 of 5 stars Reviewed 1 week ago

But you will be reminded by everyone you speak to that the hotel is not responsible. There are signs everywhere in case you forget. You will also know by the huge number of blinding lights in the parking lot that you park at your own risk.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for reviewing our hotel. Your honest view helps us to become better. We appreciate your feedback. More 

Marietta, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel has a food location near I-77 and also a variety of restaurants nearby. No far from the South Park mall area. Restaurant and bar are is lively at night. Rooms are very clean and the bathroom is nice sized with decent amenities. Lots of parking if you have a car.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park. We truly appreciate your kind words about our clean rooms, convenient location and I look forward to passing your compliments about our service along to our team. I hope we will get the pleasure of having your as our guest again in the future. More 

chester springs, United States
1 review
5 of 5 stars Reviewed 1 week ago

Beds were very comfortable, staff was friendly and helpful, air conditioning was quiet which is usual. Food was good, we had room service which was very fast. Rooms were very clean and the bathroom was very large.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park and for your specific comments about the cleanliness and excellent guest service! We look forward to welcoming you back again! More 

Boone, North Carolina
Level Contributor
126 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I could easily give this place a 5 rating if the hotel was not so old and worn looking. The service was exceptional. But the hotel is in serious need of upgrades. I am sure the furniture was clean, but it was so old, it did not look clean. I stayed here because it was Hilton and I was flying... More 

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of our hotel. We appreciate your kind words about our service. We took note of your comments and have discussed with the appropriate departments. I hope we will get the pleasure of having your as our guest again in the future. More 

High Point, North Carolina
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed here on a one-night reward stay, and stayed in a top floor one-bedroom suite. The night I stayed, there was a large family reunion function going on as well, but the staff handled everything nicely given such a large number of people, IMO. The room was a bit dated, though, and had a couple of issues with wallpaper... More 

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to review our hotel. I really appreciate the comments on the friendly staff. We are very fortunate to have so many great people on the team that are focused on guest service. Thanks again and I hope to see you return soon. More 

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