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Hilton Charlotte Executive Park

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5624 Westpark Drive, Charlotte, NC 28217
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Hilton Charlotte Executive Park
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Hilton Charlotte Executive Park
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275 reviews from our community

Traveler rating
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    57
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charleston, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Property delivers the "Hilton Experience" as a normal effort. OK Trip Advisor requires 200 characters to describe "the Hilton Experience"... simply stated everything was great... I've been in 2,000+ hotels in my business career... This property was just as I would expect from a Hilton... OK great I've reached my 200 character minimum.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My girlfriend took us here for a quick weekend getaway for my birthday. The room was very roomy and located near everything that we had planned. Had a very nice feel as far as hotels ate concerned for a quick romantic rendezvous. Very reasonably priced. Only drawback was pool was a little small but we didn't intend on using it... More 

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Durham, North Carolina
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 4 days ago NEW

I stayed for a conference. This hotel has no refrigerator in the rooms, and provides a basic breakfast at a $15 charge. The eggs were cold and only came one way. The ice machine was empty each night I tried to use it. The staff was nice unless you needed something. We waited over 30 minutes for a bottle opener... More 

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to share your experience with us. Had we known your were dissatisfied during your stay we would have worked towards a solution to improve your time with us. The Hilton family of hotels has a wide range of brands that offer the complimentary amenities you are seeking. We appreciate your business and hope that... More 

Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I visited the area for the weekend to attend the Fleetwood Mac concert. The location of this hotel was great, as we wanted to stay outside of the uptown area. I-77 is easily accessible from the hotel, plus it is nearby the light rail station. The hotel was beautifully remodeled. The staff was very friendly and helpful.... More 

Was this review helpful? Yes 1
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park. We are glad you enjoyed a great stay with us! We truly appreciate your kind words about our clean rooms, convenient location and I look forward to passing your compliments about our service along to our team. I hope we will get the pleasure of having your as our... More 

Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location is good but not very close to the airport: 12-15 mins. There is apparently no longer any gold/diamond reception. Hotel and room are well decorated and maintained. Rooms are spacious. I didn't get to enjoy the comp breakfast due to an early flight.

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking time to review the Hilton Charlotte Executive Park. We are glad you enjoyed your stay with us! I hope we will get the pleasure of having your as our guest again in the future More 

Chapel Hill, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I was upgraded to a suite (presumably because of Hilton Honors), which was wildly unnecessary because it was just me in this gigantic room, but I decided to make the most of it. Thus, I piled all the pillows together and relaxed for a while and eventually called for room service. It was incredibly worth it and a very relaxing... More 

Review collected in partnership with Hilton Hotels & Resorts

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Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive park and also for being a valued Hilton Honors member. I am happy your experience in our hotel as relaxing and enjoyable. We look forward to seeing you again on a future visit to Charlotte! More 

Savannah, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for a Basketball tournament and will be staying here again next year too! the service is great, the rooms were nice and the Hotel staff is extremely accommodating. Thank you for a Great Experience!

Review collected in partnership with Hilton Hotels & Resorts

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Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for being our guest and for taking the time to comment on the Hilton Charlotte Executive Park. We are glad you enjoyed your time here during the CIAA basketball tournament and look forward to seeing you again next year! More 

Durham, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 20, 2015

US Airways and now American Airlines hub .... This is an ideal stop over hotel. The shuttle bus was efficient and timely Room was warm and toasty (it was freezing outside) Food was very tasty, Hilton Burger & Meatloaf ... Well priced for a hotel Staff ... Always the trick. Very welcoming and like the shuttle bus, efficient.

Was this review helpful? Yes 1
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

I was very happy to see you enjoyed the Hilton Charlotte Executive Park hotel. In particular, I really appreciate the comments on our friendly and efficient staff. We are very fortunate to have so many great people on our team that are focused on providing exceptional guest service. Thanks again and we hope to see you on a return trip... More 

New Castle, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 18, 2015

My time here was not good. I stayed in a room with multiple stains on the ceiling in my room. The room temp was set at 65 degrees. Not a good idea when its winter and the outside temp is in the 20's. I had a hard time reaching the front desk for and issue I had in my room.... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for leaving your comments on our hotel. I was disappointed to read that you didn't have a great stay experience. We took note of your comments and have discussed with the appropriate departments. We strive to deliver exceptional service and I apologize we fell short during your most recent stay. I hope to have another chance the next... More 

Tobyhanna, United States
1 review
5 of 5 stars Reviewed February 18, 2015

We stayed one night at this Hilton in Up Town but it was worth it! The staff is very friendly and customer focused. The room was very clean and neat. The location was great and the facility and lobby well kept! I would recommend this hotel to family and friends.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to share your experience with us, we’re happy to hear that you enjoyed your visit at the Hilton Charlotte Executive Park. Our team is very devoted to our guests’ satisfaction and we are glad that you got to experience our exceptional service first hand! We look forward to the opportunity to welcome you again. More 

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