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Hilton Charlotte Executive Park

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5624 Westpark Drive, Charlotte, NC 28217
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Best prices for: 1 room 1 guest
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Hilton Charlotte Executive Park
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Hilton Charlotte Executive Park
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293 reviews from our community

Traveler rating
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    60
    20
    18
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65
38
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129
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • All months
    (293)
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    (75)
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    (83)
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    (74)
  • Dec-Feb only
    (61)
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Top Contributor
172 reviews 172 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was my third stay at this Hilton. Reception is always great, the rooms are good and I get a good nights sleep. I wish the gym area had a universal or some type of exercise equipment more than just dumbbells. The hotel is close to the highway and convenient for traveling. There's a large very nice mall about 2... More 

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2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Overall the hotel was clean and comfortable-- The restaurant was only open for breakfast -- if you wanted to eat dinner, you either had to go off the property or eat in the bar. Prices were high for the area. The best thing about it was the comfort of the bed and pillows.

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Apex, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Second time class reunion held at this hotel - nice job and location. While the pool was under repair - really wanted to get a bit of sun - pool was being filled on the day I left, getting ready for summer. Parking is not too bad, but did have a few steps to take to get down to hotel... More 

Review collected in partnership with Hilton Hotels & Resorts

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Lenexa, KS, United States
1 review
3 of 5 stars Reviewed 1 week ago

I checked in around 9:30pm. The bar/grill closed at 11:00. I ordered a wedge salad and after 30 minutes when I asked about it. They told me the order never went through to the kitchen. They did comp my beer but I went to bed hungry because I had a 6:00 am flight.

Review collected in partnership with Hilton Hotels & Resorts

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United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was very clean, up-to-date, and the staff was friendly. However, breakfast does not come included. You are looking to spend roughly $15 per person for hot/cold breakfast that you could probably get at a regular hotel. Overall, the experience was comfortable and the rooms were in top-notch shape.

Review collected in partnership with Hilton Hotels & Resorts

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San Antonio, Texas
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was here for a business meeting. The property (and area) is cosmetically nice enough, but rooms need some general overall maintenance and upkeep. Areas of carpeting separating from the base boards, peeling wall paper, and just a "tired" feel to the rooms. Overall, I was still satisfied with they stay, and I'd would probably stay here agin, but probably only... More 

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Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for reviewing our hotel. Your honest view helps us to become better. We look forward to welcoming you back on your next visit. More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would recommend this to anyone. Beds were very comfortable and the pillows. Only disappointment was the wall paper was peeling all over. Bathrooms were clean. Wishing I could have stayed more nights. Front desk people were all very nice. They allowed us to check in early.

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Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to share your experience at the Hilton Charlotte Executive Park. I was very happy to see you enjoyed the hotel. In particular, I really appreciate the comments on our friendly staff. We are very fortunate to have so many great people on our team that are focused on guest service. Thanks again and we... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

It was supposed to be a restful night but the air vent was too loud. Kept me up. My son was afraid of that noise. Had to speak with front desk and security to calm down an obnoxious and lous guests beside our room. Never coming back to this hotel. This is a warning to potential clients. Again, checkout other... More 

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for reviewing our hotel. Your opinion helps us to become better! We look forward to welcoming you back on your next visit. Our team is very devoted to our guests’ satisfaction and count on this type of feedback to help our hotel run successfully. More 

Atlanta, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

For what you pay, they lack in everything: quality of service, room, smell, etc. I am not a difficult person to please when it comes to hotel accommodations but this place really made me feel crappy. The staff attacked me and embarrassed me in front of other guests for not having paid when they were not even working and being... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for leaving your comments on our hotel. I was disappointed to read that we didn't leave you with a great stay experience. We took note of your comments and have discussed with the appropriate departments. We strive to deliver exceptional service and I apologize we fell short during your most recent stay. I hope to have another chance... More 

Louisville, Ohio
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice and species rooms! Plenty of electrical outlets and desk space. Bathrooms and showers were clean (which can be a rare find). Could use some better TV. Channels were slow to change and not a very good selections. If your room is on second floor do not get on the elevator! I swear it is a joke by the... More 

Was this review helpful? Yes
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for reviewing the Hilton Charlotte Executive Park. We are glad you enjoyed a great stay with us! We truly appreciate your kind words about our clean rooms, and convenient location. Our team is very devoted to our guests’ satisfaction and count on this type of feedback to help our hotel run successfully. I hope we will get the... More 

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