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Hilton Charlotte Executive Park

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5624 Westpark Drive, Charlotte, NC 28217
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Hilton Charlotte Executive Park
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382 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very nice business hotel. Rooms were clean, quiet and well furnished. Big plus that the housekeeping staff respected the Do Not Disturb on the door which is something that is sorely ignored these days in hotel rooms. Food in the restaurant was better than okay but nothing spectacular, it was reasonably priced.

Helpful?
Thank Jayme J
Steve M, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park and for your specific comments about the guest rooms, restaurant and excellent guest service! Your feedback helps others know what to look forward to when they choose to stay with us. We look forward to welcoming you back again! More 

Charlotte, North Carolina
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel provided a great location for what I needed. It delivers on most of what you expect from a Hilton. Bell service was very good. Breakfast buffet was excellent, especially the fruit offerings (very fresh).

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stephen C
Steve M, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park. We are glad you enjoyed a great stay with us! We truly appreciate your kind words about our breakfast and staff and I look forward to passing your compliments about our service along to our team. I hope we will get the pleasure of having your as our guest... More 

Graham, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Bland rooms, older hotel, 229/ night very high. I just felt that Hilton the rooms and hallways would be in better condition. A more accurate price should be 99 per night. I try to make sure I stay loyal to a certain brand of hotel, this location fell below Hilton reputation. Also my vehicle was attempted break in.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rick I
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for leaving your comments on our hotel. I was disappointed to read that we didn't leave you with a great stay experience. We took note of your comments and have discussed with the appropriate departments. We strive to deliver exceptional service and I apologize we fell short during your most recent stay. I hope to have another chance... More 

Elk Grove, Ca, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel! While many hotels have the same amenities, fitness center, restaurant, bar, guest rooms etc. what sets this hotel apart from all the rest is the staff. So welcoming and accommodating, they make me feel like family. Now, I'm a frequent guest at this property as I'm here for business. I take a red eye in... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jeffrey W
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the tome to share your review of the Hilton Charlotte Executive Park. We are delighted to know our services exceeded your expectations and our staff provided a memorable experience during your visit with us. We look forward to the opportunity to connect with you again in the near future! More 

Toledo, Ohio
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have been coming to this hotel for years, Banquets is wonderful, thank you Michelle for your continued correspondence with us to prepare for the event, Carl in banquets you are simply fabulous! Derek in AV thrilled you were there and can't beleive how you remember us and the set up and how helpful you are. great job, see you... More 

Helpful?
Thank amyw5353
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

We are delighted to know our services exceeded your expectations and our staff provided a memorable experience during your visit with us. At the Hilton Charlotte Executive park we are proud to provide excellent meeting services and I will be sure to share your compliments with our entire banquet team. We look forward to the opportunity to connect with you... More 

Hagan, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

When a getaway is needed try the Charlotte Hilton Executive Park Hotel. the atmosphere is nice relaxing and has everything that you need. All full service is at this hotel, the staff is very friendly and helpful. I have enjoyed my stays at this hotel since the very first stay and I always go back. They are like my family... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mary M
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your positive review of the Hilton Charlotte Executive Park. We are happy to hear that you had another enjoyable stay with us and I will be sure to share your compliments about our friendly staff with our entire team. We appreciate your loyalty to our hotel and look forward to welcoming you back again soon. More 

Saint Louis, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

This hotel needs updates and cleaning STAT! One of our rooms smelled of wet carpet/musty odors. The bathroom had thick mold between the tile & bathtub & the shower curtain was stained with mildew or something else. Milk & yogurt for breakfast were out of date. Staff didn't seem concerned about issues. I don't recommend the property until it undergoes... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jayson C
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to evaluate your stay in our hotel on Trip Advisor. We apologize that you did not have a perfect stay in our hotel. We shared your comments with the appropriate departments as a way to improve. We hope to have the opportunity to welcome you back in the future. More 

Bridgeport, WV, United States
1 review
4 of 5 stars Reviewed January 3, 2016

Extremely comfortable for family. Traveled with 2 grandsons and had adjoining rooms. Restaurant lunch and dinner excellent variety for family. Internet access very good for teen and preteen Grandsons. Great access to I-77 and near mid point from our home in West Virginia and our vacation home in St. Augustine, Florida.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank James S
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking time to review the Hilton Charlotte Executive Park hotel. We are delighted to know our services exceeded your expectations and appreciate your compliments about our convenient location, dining options and Wi-Fi! We look forward to the opportunity to welcome you back again in the future! More 

Columbia, South Carolina
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 2, 2016 via mobile

Diamond Member. Business stay here in December, in town to entertain customer at Panthers game. Very large rooms, great service. Just wish Diamond Lounge on Floor 7 would be opened up again...miss the amenities and services offered by that lounge.

Helpful?
Thank Rob S
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park. We are glad you enjoyed a great stay with us. We truly appreciate your kind words about our large rooms and I look forward to passing your compliments about our service along to our team. I hope we will get the pleasure of having your as our guest again... More 

Camden, South Carolina
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed January 1, 2016

My stay with this hotel is always just amazing; when in town for work or just leisure visiting family or friends, its a very spacious and accommodating hotel, with very professional and outgoing/kind staff! I will repeat my stay in the future!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jennifer B
Steve M, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for sharing your review of the Hilton Charlotte Executive Park hotel. I was very happy to see you enjoyed the hotel. In particular, I really appreciate the compliments about our professional and kind team. Thanks again for being a frequent guest and we look forward to seeing you again soon. More 

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