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Residence Inn Charlotte University Research Park

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8503 North Tryon Street, Charlotte, NC 28262
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Residence Inn Charlotte University Research Park
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Residence Inn Charlotte University Research Park
Residence Inn Charlotte University Research Park
Residence Inn Charlotte University Research Park
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72 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chesapeake, VA
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was very satisfied with my stay at the Residence Inn Universiry Area. The beds are comfortable. The rooms are large with a lot of amenities that make your stay more comfortable. You get a free breakfast. I just took a waffle and a muffin up to my room because breakfast was ending when I went down. They have a... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

kb57, Thank you for taking time to review your stay at our hotel. I am happy to hear ther your stay was enjoyable and that we were able to accomodate your properly. Ourstaff make sure we make each one of our guests stay exceptional. I apologize for the construction going on at the front of our property, however the city... More 

Escondido, California
Level Contributor
188 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
3 of 5 stars Reviewed June 23, 2015

I'm a big fan of Residence Inn properties and this one was just fine. I actually hardly saw the place, to be honest as we arrived at 12:30 AM on a Saturday night, the night before the Coca Cola 600 NASCAR race. After a painless check in, where the desk person provided us with some cold waters, we trudged off... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Thank you for taking the time to reivew our hotel. I am pleased to hear that your stay was satisfactory. I do apologize for us not having a jacuzzi, however the older properties such as our that was built in the mid 80s did not have that facility. If you are coming in for the NASCAR races at Charlotte Motor... More 

Atlanta, Georgia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 23, 2015

Road construction projects cannot be held against the hotel, they must be tolerated. This property is aging, and little things like the pool liner have need of more patching. What everyone must appreciate is the staff! The people who work here CARE. They are more than pleasantly polite, they are engaging. If you can excuse any minor malfunction (as I... More 

Was this review helpful? Yes 1
Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Thank you for taking time to review our hotel. Due to the construction that you mentioned, is has put us behind schedule inregards to our renovation, as our ownership group reviews how they would like to proceed. Our only course of action until this to provide the absolute best customer service in the area, with a team that is cares... More 

1 review
1 of 5 stars Reviewed June 19, 2015

After a very long and hot day we pulled into this Residence Inn to find road construction everywhere and the sounds of ambulances going to the huge hospital complex across the street. We checked in and walked to our room. As we walked to the room door, we noticed sounds coming from the room and realized the room was already... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Mhallrx, Thank you for taking time to review your stay at our hotel. I would again like to apologize for the what you expereinced while staying with us. Per our discussion that we had on June, 19, I have taken this incident back to my staff who was on duty last weekend and used to as a learning experience that... More 

Asheville, North Carolina
Level Contributor
6 reviews
5 of 5 stars Reviewed June 6, 2015

I stopped here for just a one night stay, but this would have been perfect for a week or several nights. It had a full kitchen, which I didn't get to use, but next trip to Charlotte I'll plan for it! The staff was nice and it's in a good area that I do business at.

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Thank you for taking time to review your stay ar our hotel. We are pleased that we were able to meet you needs during your stay. I am pleased to hear that the next time you come to town you plan to stay longer. Our staff will ensure that you stay is so pleasent you will want to tell stories... More 

Haarlem, The Netherlands
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 2, 2015

This Residence Inn offers very spacious, modern and clean rooms. Among the amendities in the rooms is a kitchen and electrical fireplace. The location of this Residence Inn is excellent near I85 and close to a shopping center.

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Thank you for taking to to review your stay at our hotel. I am pleased that your you stay was pleasant and we were provide you with a comfotable experience. We lok forward to seing you again! More 

NEW ORLEANS, LA
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 28, 2015

My sister and I stayed there for 7 nights. The suite was a 2 bedroom/ 2 bathrooms. I was great that we each had our space. Everyone was very nice and welcoming. The problem we had the first 2 nights was the construction going on thru out the night and very early morning. The second night was the worse for... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Thank you for taking time to tell us about your stay with us at the Residence inn by Marriott Charlotte University Research Park. WIth all our guests to stay more than 5 nights you focus is to make your stay as "home like" as possible. We are pleased to hear we were able to obtian this goal and make you... More 

Las Vegas, Nevada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 11, 2015

I stayed here for a few nights for work and I couldn't be more pleased with the service I received from everyone! From begining to end, I was made to feel welcome. I would recommend this hotel to anyone staying multiple nights as they also have full kitchens. Two thumbs up!

Was this review helpful? Yes 1
Nova Scotia, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 10, 2015

Not what I expected for a Marriot property. The staff was fantastic, as always at Marriot. The pool was so full of leaves it looked like it was not cleaned in ages. The parking lot is small and hard to get around in. The room smelled really strange, was clean, but I couldn't stomach the smell and decided to head... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Dear Tracy, Thank you for review on our hotel. Our goal is to provide top quality service and a quality product to all our guests. I am sorry that we did not meet your expectation with out quality. The poos is currnetly closed for the season and is scheduled to open on the 14th of May. The smell in you... More 

CLTNC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 18, 2015

My husband and I stayed here to celebrate his birthday. The guestroom was spacious and comfortable. Although we didn't use the fireplace I believe it would've been very romantic. My family and I have stayed here on a few occasions and we haven't been disappointed.

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