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Residence Inn Charlotte University Research Park

3.0 of 5 Hotel   |   8503 North Tryon Street, Charlotte, NC 28262 (Mineral Springs)
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Ranked #83 of 170 Hotels in Charlotte
A recent review
4 of 5 stars reviewed 2 weeks ago
Momoftlc
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61 reviews from our community

Traveler rating
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    27
    9
    4
    2
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14
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5
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
44 reviews 44 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a generation one Residence Inn, which means it's older and entrance is from outside, more like a true apartment. Two bedrooms in a generation one has the bed in the living room, but a two bedroom in a second generation has two separate bedrooms. The room was very nice with a fireplace and full kitchen. Staff was accommodating... More 

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Florida
Top Contributor
273 reviews 273 reviews
80 hotel reviews
239 helpful votes 239 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was our first time staying here and because of the difficulty getting in and out, we will probably choose another place next time. If it had not been so difficult to get to, then it would have been conveniently located. But most times we came back, we had to do a u-turn at the light. Seems the folks the... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Thank you for taking time to review our property during your stay with us at the Residence Inn Charlotte University Research Park. I am pleased to hear that you stay was pleasant, both your room and you the service that you experienced, as we stive to provide all of our guests with top notch accomodations and service during their stay.... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is the only hotel I stay at when I come to Charlotte. The staff here has become like a second family to my family. Everyone here is very personable and takes care of ever need and make sure that the stay here is perfect. The room are and nice the beds are just perfect to sleep on. Overall... More 

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Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 21, 2014 via mobile

The heat for the room had to be manually turned on with a lever switch inside the bedroom closet. We complained for two days our room was reading 62 degrees after turning the heat up to 90 that it would not get warm. It was 30 degrees outside. Well the air conditioning had been on! It took them two days... More 

Was this review helpful? Yes 1
Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Dear Ann, Thank you for taking time to write about your stay at the Residence Inn Charlotte University Research Park. I am sorry that your stay was less than exceptional as we strive for all of our guests to have a home away from home. We take each guests concern and do our best to respond with the utmost urgency... More 

Edgefield
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 20, 2014

The staff was more than accommodating. The only thing I didn't like was how late room service came around but I like the rooms. They were spacious n clean..I loved the services they offer to their guests.. The breakfast was good also.. Loved the location, everything you needed was in walking distance!! A nice place to stay!

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Hagerstown, Maryland
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 14, 2014

This place has been updated or is not that old. Very nice room. Everything looked new. King size bed that you could stay in all day and great pillows. Full size kitchen if you dont want to go out to eat. There are places to eat with in walking distances. The only problem we had was the front door was... More 

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Albuquerque, New Mexico
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 13, 2014

This was not the newest Residence Inn out there but the staff clearly works hard to keep it nice. The room had a fireplace, new TV and was clean and well kept. The morning breakfast was one of the best I have seen with a great selection of hot food, pastries and other breakfast items. There is a drug store... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Thank you for taking to time to leave your thought regarding your stay at the Residence Inn Charlotte Universtiy Research Park. While our hotel does represent the older style Residence Inn, our staff does their best to enusre that all our guests experence top quality customer service. From our housekeeping, to our breakfast we like to encure that each guests... More 

Kansas City, Missouri
Top Contributor
67 reviews 67 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 31, 2014

This Residence Inn offers the usual amenities and that's good. Spacious rooms, comfortable beds, good linens, and very friendly staff. But this property is in need of maintenance. The door facings were damaged on two doors where someone had obviously broken in, and in one bathroom the about three feet of wallpaper was hanging loose from the wall! A lot... More 

Was this review helpful? Yes 1
Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Michael, Thank you for taking time to complete your review on our hotel. I am sorry that we were not able to live up to your expectations our the goals we set for ouselves. I have shared your review with oiur maintenance team and the issues that you had with your room have bee addressed. Reviews such as yours allow... More 

Fayetteville, North Carolina
1 review
3 of 5 stars Reviewed October 16, 2014

I stayed here two nights. We were able to check in early which was nice and the front desk staff was very friendly. Loved that they have a hot breakfast in the morning and dinner several nights during the week. The room was another matter. For those that haven't stayed at a Residence Inn before, note that most rooms have... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Thank you for taking time to complete a review regarding your stay at our hotel. Our staff belives in providing the best possible service at all times, and we appreciate the comment. I am sorry that oyu had isssues withthe door lock on your room. The dead bold is automatic and did engage during your stay, as there is not... More 

Virginia Beach, VA
Contributor
12 reviews 12 reviews
4 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 29, 2014

My husband and granddaughter stayed at this property this past weekend to attend a concert at the PNC Pavilion. While it appears to be an older property, don't let the appearance fool you. The carpet seemed to have been recently replaced and the hotel (general areas and room) was beyond immaculate. It was quiet and conveniently located to the venue.... More 

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Additional Information about Residence Inn Charlotte University Research Park

Address: 8503 North Tryon Street, Charlotte, NC 28262
Location: United States > North Carolina > Charlotte > Mineral Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Charlotte University Research Park 3*
Number of rooms: 91
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Also Known As:
Residence Inn Charlotte
Charlotte Residence Inn

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