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Residence Inn Charlotte University Research Park

3.0 of 5
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8503 North Tryon Street, Charlotte, NC 28262
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Residence Inn Charlotte University Research Park
Best prices for: 1 room 1 guest
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Ranked #81 of 171 Hotels in Charlotte
A recent review
3 of 5 stars reviewed 2 weeks ago
Tracy B Nova Scotia, Canada
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64 reviews from our community

Traveler rating
    19
    29
    10
    4
    2
See reviews for
16
14
5
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (64)
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    (18)
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Nova Scotia, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not what I expected for a Marriot property. The staff was fantastic, as always at Marriot. The pool was so full of leaves it looked like it was not cleaned in ages. The parking lot is small and hard to get around in. The room smelled really strange, was clean, but I couldn't stomach the smell and decided to head... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Dear Tracy, Thank you for review on our hotel. Our goal is to provide top quality service and a quality product to all our guests. I am sorry that we did not meet your expectation with out quality. The poos is currnetly closed for the season and is scheduled to open on the 14th of May. The smell in you... More 

CLTNC
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2015

My husband and I stayed here to celebrate his birthday. The guestroom was spacious and comfortable. Although we didn't use the fireplace I believe it would've been very romantic. My family and I have stayed here on a few occasions and we haven't been disappointed.

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Stella, North Carolina
Top Contributor
96 reviews 96 reviews
31 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 9, 2015

My wife and I stayed here on a quick one night stay to meet some friends. The check-in was quick & friendly and we were provided with a restaurant list for the area. That was very helpful. Our room was a first floor, King-bed room with a kitchenette, fireplace (electronic), TV, seating area and bathroom. The room was clean and... More 

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Top Contributor
51 reviews 51 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 17, 2015

This is a generation one Residence Inn, which means it's older and entrance is from outside, more like a true apartment. Two bedrooms in a generation one has the bed in the living room, but a two bedroom in a second generation has two separate bedrooms. The room was very nice with a fireplace and full kitchen. Staff was accommodating... More 

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Florida
Top Contributor
287 reviews 287 reviews
80 hotel reviews
251 helpful votes 251 helpful votes
3 of 5 stars Reviewed January 6, 2015

This was our first time staying here and because of the difficulty getting in and out, we will probably choose another place next time. If it had not been so difficult to get to, then it would have been conveniently located. But most times we came back, we had to do a u-turn at the light. Seems the folks the... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Thank you for taking time to review our property during your stay with us at the Residence Inn Charlotte University Research Park. I am pleased to hear that you stay was pleasant, both your room and you the service that you experienced, as we stive to provide all of our guests with top notch accomodations and service during their stay.... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2015

This hotel is the only hotel I stay at when I come to Charlotte. The staff here has become like a second family to my family. Everyone here is very personable and takes care of ever need and make sure that the stay here is perfect. The room are and nice the beds are just perfect to sleep on. Overall... More 

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Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 21, 2014

The heat for the room had to be manually turned on with a lever switch inside the bedroom closet. We complained for two days our room was reading 62 degrees after turning the heat up to 90 that it would not get warm. It was 30 degrees outside. Well the air conditioning had been on! It took them two days... More 

Was this review helpful? Yes 2
Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Dear Ann, Thank you for taking time to write about your stay at the Residence Inn Charlotte University Research Park. I am sorry that your stay was less than exceptional as we strive for all of our guests to have a home away from home. We take each guests concern and do our best to respond with the utmost urgency... More 

Edgefield
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 20, 2014 via mobile

The staff was more than accommodating. The only thing I didn't like was how late room service came around but I like the rooms. They were spacious n clean..I loved the services they offer to their guests.. The breakfast was good also.. Loved the location, everything you needed was in walking distance!! A nice place to stay!

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Hagerstown, Maryland
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 14, 2014

This place has been updated or is not that old. Very nice room. Everything looked new. King size bed that you could stay in all day and great pillows. Full size kitchen if you dont want to go out to eat. There are places to eat with in walking distances. The only problem we had was the front door was... More 

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Albuquerque, New Mexico
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 13, 2014

This was not the newest Residence Inn out there but the staff clearly works hard to keep it nice. The room had a fireplace, new TV and was clean and well kept. The morning breakfast was one of the best I have seen with a great selection of hot food, pastries and other breakfast items. There is a drug store... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Thank you for taking to time to leave your thought regarding your stay at the Residence Inn Charlotte Universtiy Research Park. While our hotel does represent the older style Residence Inn, our staff does their best to enusre that all our guests experence top quality customer service. From our housekeeping, to our breakfast we like to encure that each guests... More 

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