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Residence Inn Charlotte University Research Park

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8503 North Tryon Street, Charlotte, NC 28262
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1 room 1 guest
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Residence Inn Charlotte University Research Park
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77 Reviews from our TripAdvisor Community

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Traveler rating
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    31
    12
    5
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bronx, New York
Level Contributor
9 reviews
2 of 5 stars Reviewed yesterday NEW

Have not had to write a review like this for a Marriott, The best way to describe this hotel is old, with the exception of the TV, it looks like you stepped back in time 10 years. The strike on our door had been moved at some point and didn't allow the deadbolt in the lock to throw. The bathroom... More 

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Upper Darby, Pennsylvania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter and I stayed this past weekend celebrating her birthday. This hotel is conviently located close to nearly anything that you need. The rooms were spacious and comfortable. I wish that there had been prior warning about all the highway construction that is taken place around the hotel I would stay at this location again. We did not take... More 

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virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived early and the staff let us check in. Through out the stay, they were attentive. When we checked out, we accidentaly left our iPad cord and they mailed it to us. The room was spacious (2 bathrooms, 2 queen, 1 bedroom, sofa bed) with a full kitchen. Breakfast was great. We got a great rate--AAA.

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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with my mom, brother, son and boyfriend. We had a large suite plenty of space and room for sleeping. I loved having 2 bathrooms and the kitchen was very convenient. The complimentary breakfast was short but good. They need to invest in at least 1-2 more waffle irons if they're going to offer them. I had to... More 

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Glen Mills, Pennsylvania
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I made a week long trip to Charlotte when my son had a medical emergency. My husband was able to book me into the Residence Inn while I made the long drive from home. By the time I picked up my son & headed to the hotel it was almost 1 o'clock in the morning. The staff had been told... More 

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Chesapeake, VA
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 18, 2015 via mobile

I was very satisfied with my stay at the Residence Inn Universiry Area. The beds are comfortable. The rooms are large with a lot of amenities that make your stay more comfortable. You get a free breakfast. I just took a waffle and a muffin up to my room because breakfast was ending when I went down. They have a... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

kb57, Thank you for taking time to review your stay at our hotel. I am happy to hear ther your stay was enjoyable and that we were able to accomodate your properly. Ourstaff make sure we make each one of our guests stay exceptional. I apologize for the construction going on at the front of our property, however the city... More 

Escondido, California
Level Contributor
191 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
3 of 5 stars Reviewed June 23, 2015

I'm a big fan of Residence Inn properties and this one was just fine. I actually hardly saw the place, to be honest as we arrived at 12:30 AM on a Saturday night, the night before the Coca Cola 600 NASCAR race. After a painless check in, where the desk person provided us with some cold waters, we trudged off... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Thank you for taking the time to reivew our hotel. I am pleased to hear that your stay was satisfactory. I do apologize for us not having a jacuzzi, however the older properties such as our that was built in the mid 80s did not have that facility. If you are coming in for the NASCAR races at Charlotte Motor... More 

Atlanta, Georgia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 23, 2015

Road construction projects cannot be held against the hotel, they must be tolerated. This property is aging, and little things like the pool liner have need of more patching. What everyone must appreciate is the staff! The people who work here CARE. They are more than pleasantly polite, they are engaging. If you can excuse any minor malfunction (as I... More 

Was this review helpful? Yes 1
Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Thank you for taking time to review our hotel. Due to the construction that you mentioned, is has put us behind schedule inregards to our renovation, as our ownership group reviews how they would like to proceed. Our only course of action until this to provide the absolute best customer service in the area, with a team that is cares... More 

1 review
1 of 5 stars Reviewed June 19, 2015

After a very long and hot day we pulled into this Residence Inn to find road construction everywhere and the sounds of ambulances going to the huge hospital complex across the street. We checked in and walked to our room. As we walked to the room door, we noticed sounds coming from the room and realized the room was already... More 

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Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Mhallrx, Thank you for taking time to review your stay at our hotel. I would again like to apologize for the what you expereinced while staying with us. Per our discussion that we had on June, 19, I have taken this incident back to my staff who was on duty last weekend and used to as a learning experience that... More 

Asheville, North Carolina
Level Contributor
6 reviews
5 of 5 stars Reviewed June 6, 2015

I stopped here for just a one night stay, but this would have been perfect for a week or several nights. It had a full kitchen, which I didn't get to use, but next trip to Charlotte I'll plan for it! The staff was nice and it's in a good area that I do business at.

Was this review helpful? Yes
Eric K, General Manager at Residence Inn Charlotte University Research Park, responded to this review

Thank you for taking time to review your stay ar our hotel. We are pleased that we were able to meet you needs during your stay. I am pleased to hear that the next time you come to town you plan to stay longer. Our staff will ensure that you stay is so pleasent you will want to tell stories... More 

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