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All 170 Charlotte hotels

Travel Inn

5115 Reagan Drive, Charlotte, NC 28206 (Formerly Americas Best Value Inn)
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8%
Ranked #158 of 170 Hotels in Charlotte
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12 reviews from our community

Traveler rating
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    1
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    9
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Greek first
  • Any
English first
Charlotte, North Carolina
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The Travel Inn seemed like an ok cheap hotel that was near where I needed to be and boy was that a big mistake! Staff is very brusque, unhelpful and rude. Very scary location and very sketchy. Room had a stench of smoke and carpet was stained all over. Shower curtain was broken, bed spread had stains all over and... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 21, 2014

My husband and I were given a room that looked like it has blood stains all over the carpet. The room smelled bad and the bathroom lights did not work and the fan sounded like it was going to fall through the ceiling. I asked for a refund before the "10 minute time limit: for a refund and they said... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed September 23, 2013 via mobile

I had originally book this place from 09/18-09/22 due to the location. My family were going for a friends wedding and we were looking for a hotel that was within 5-10mins from the reception hall I regret why I even did that.PLEASE,if you can afford an extra $20, please do that a book a different hotel don't go to this... More

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1 review
1 of 5 stars Reviewed April 6, 2013 via mobile

TURN AWAY. The staff implores intimidation and threats to paying customers. This was the most disgusting place I have ever been to. The "manager" Grace (ironic because she was far from it) threatened my boyfriend and I. I have never been treated this poorly in my entire life. We switched rooms 3 times because it reeked of smoke. I have... More

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Cary, NC
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 18, 2012

The room smelled bad. The shower curtain had mold all over the inside. The steam dripped off the ceiling after taking a shower due to poor ventilation. Toilet would continue running after each flush and you had to continuously jiggle the handle to make it stop. The shower dripped all night long. A dog started barking nonstop at 7am. I... More

Was this review helpful? Yes 1
Kamlesh P, Manager at Travel Inn, responded to this review

Dear pah1st, Thank you for taking the time to share a review with us. I am deeply concerned about the issues you encountered during your stay. Please know that all complaints will be further investigated and appropriate action taken. Could you please provide us with the room number in which you stayed? Regards Kamlesh-GM Americas Best Value Inn and Suites-Charlotte,... More

Raleigh, North Carolina
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed July 2, 2012

I was going to explain what our total experience was all about BUT then I thought I should tell you main facts. It was dirty, disgusting and very run down. The walls and doors were filthy and needed some fresh paint. There were finger prints and dirt marks everywhere. The shower was so Dirty and there was so much soap... More

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Kamlesh P, Manager at Travel Inn, responded to this review

Dear purplepassion15, I appreciate the fact that you took the time to share a review with us. I apologize for any issues you encountered with housekeeping. Please know that we have recently hired and trained all new housekeepers. We hope that these improvements will enhance the overall experience. Regards, Kamlesh-GM Americas Best Value Inn and Suites-Charlotte, NC More

Roswell, Georgia, United States
Top Contributor
70 reviews 70 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 3, 2012

This place is shabby and poorly maintained. The fresh coat of paint on the outside made it look okay. We reserved a room in advance because of the memorial Day Weekend and the races. We were passing through. The room appeared clean, but sparsely furnished, and very worn around the edges. Big dent in the door. No luggage rack or... More

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Kamlesh P, Manager at Travel Inn, responded to this review

Dear Go N, Thank you for posting a review with us. I am sorry to hear about the negative experience you had with us. We have recently hired and trained new housekeepers. We hope that these changes will enhance the overall experience. Regards, Kamlesh-GM Americas Best Value Inn and Suites-Charlotte, NC More

New York City, New York
1 review
4 of 5 stars Reviewed January 21, 2012

We stayed here for 3 days,we really enjoyed the stay.the staff was very friendly and were very helpfull.the rooms were nice and clean.my kids and wife really enjoyed the stay.the service was excellent.we felt very safe at the motel.after reading other reveiws i felt a great transformation happened at this place.

Was this review helpful? Yes
Kamlesh P, Manager at Travel Inn, responded to this review

Dear kevinj60763, I am pleased to know that you enjoyed your stay with us. We hope that you stay with us again or at another one of our Americas Best Value Inns in the future. Regards, Kamlesh-GM Americas Best Value Inn and Suites-Charlotte, NC More

Charleston, WV
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 19, 2008

The Hotel changed owners since the first time I stayed. It is in a A bad part of town with drug activity. They tried to change our rates to a higher rate than we reserved it for over the phone. They threatened to call the police on us because we were 15 minutes late checking out. Rude and nasty. I've... More

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KNOXVILLE
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 24, 2007

Don't stay here! Wouldn't honor price quoted on companies Web Site on race weekend. Area and employees scary. Decided to drive 3 hours after the race to Columbia, SC for a room rather than stay here!!!!!!! Now I know why they had rooms available on race weekend!!

Was this review helpful? Yes 1
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Additional Information about Travel Inn

Address: 5115 Reagan Drive, Charlotte, NC 28206 (Formerly Americas Best Value Inn)
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
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