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Travel Inn

5115 Reagan Drive, Charlotte, NC 28206 (Formerly Americas Best Value Inn)
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Travel Inn
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16 reviews from our community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Charlotte, North Carolina
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 26, 2015

Obviously an older property, but decently maintained. Check in was quick and pleasant. Room was good, clean and neat. Again, it is an older property, but you can see the staff really cares about it. Lots of close options for food. Happy we stayed here.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

The guest room was very nice. I had little interaction with the staff, other than check in and check out but they were nice and helpful.I felt the motel very safe. Fast food restaurant's are at walking distance. my wife and kid also enjoyed the stay.

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed December 30, 2014

My two friends and I came from West Virginia to this hotel for work. The shower and curtain were filthy! the room smelled horrible and we found a live cockroach on the bed. we smashed it with a napkin and took it to the office as proof. We were told that the owner would contact later about a refund, so... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 24, 2014

I come to Charlotte in Oct. for Nascar race and have book a room here every year RM 123 non smoking. Clean room and grounds are nice and clean plenty of staff on hand,as well as fast food restaurants with in walking from motel. My stays there I feel safe there but would not leave my door opened I have... More 

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Charlotte, North Carolina
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 14, 2014 via mobile

The Travel Inn seemed like an ok cheap hotel that was near where I needed to be and boy was that a big mistake! Staff is very brusque, unhelpful and rude. Very scary location and very sketchy. Room had a stench of smoke and carpet was stained all over. Shower curtain was broken, bed spread had stains all over and... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 21, 2014

My husband and I were given a room that looked like it has blood stains all over the carpet. The room smelled bad and the bathroom lights did not work and the fan sounded like it was going to fall through the ceiling. I asked for a refund before the "10 minute time limit: for a refund and they said... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 23, 2013

I had originally book this place from 09/18-09/22 due to the location. My family were going for a friends wedding and we were looking for a hotel that was within 5-10mins from the reception hall I regret why I even did that.PLEASE,if you can afford an extra $20, please do that a book a different hotel don't go to this... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 6, 2013

TURN AWAY. The staff implores intimidation and threats to paying customers. This was the most disgusting place I have ever been to. The "manager" Grace (ironic because she was far from it) threatened my boyfriend and I. I have never been treated this poorly in my entire life. We switched rooms 3 times because it reeked of smoke. I have... More 

Was this review helpful? Yes 1
Cary, NC
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 18, 2012

The room smelled bad. The shower curtain had mold all over the inside. The steam dripped off the ceiling after taking a shower due to poor ventilation. Toilet would continue running after each flush and you had to continuously jiggle the handle to make it stop. The shower dripped all night long. A dog started barking nonstop at 7am. I... More 

Was this review helpful? Yes 3
Kamlesh P, Manager at Travel Inn, responded to this review

Dear pah1st, Thank you for taking the time to share a review with us. I am deeply concerned about the issues you encountered during your stay. Please know that all complaints will be further investigated and appropriate action taken. Could you please provide us with the room number in which you stayed? Regards Kamlesh-GM Americas Best Value Inn and Suites-Charlotte,... More 

Raleigh, North Carolina
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed July 2, 2012

I was going to explain what our total experience was all about BUT then I thought I should tell you main facts. It was dirty, disgusting and very run down. The walls and doors were filthy and needed some fresh paint. There were finger prints and dirt marks everywhere. The shower was so Dirty and there was so much soap... More 

Was this review helpful? Yes 1
Kamlesh P, Manager at Travel Inn, responded to this review

Dear purplepassion15, I appreciate the fact that you took the time to share a review with us. I apologize for any issues you encountered with housekeeping. Please know that we have recently hired and trained all new housekeepers. We hope that these improvements will enhance the overall experience. Regards, Kamlesh-GM Americas Best Value Inn and Suites-Charlotte, NC More 

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