We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Roof Inn Charlotte Airport West

3300 Queen City Drive, I-85 at Billy Graham Parkway, Exit #33, Charlotte, NC 28208
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Red Roof Inn Charlotte Airport West
Professional photos View all
Browse nearby
Red Roof Inn Charlotte Airport West
Write a Review

69 reviews from our community

Traveler rating
    2
    8
    9
    14
    36
See reviews for
14
18
12
12
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (69)
  • Mar-May only
    (22)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (15)
All months
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

My husband had to come for work so I figured me & our 15 month old daughter should go as well. We assumed it would be ok bc we stay at the one across the street in February and didn't have any problems. Checked in on a Monday night around 11. Got in there the floor was so nasty. Our... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I checked in at 11 and they said the room wasn't available and that when we came back after the show we were in town for, that the room would be available. When we went back, the lady said we didn't have a reservation. Finally we got into our room and there were no towels, and no trash can. Some... More 

Was this review helpful? Yes
Camp Hill, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 19, 2015 via mobile

For $60 for one night this room was fine. Getting the shuttle was a little confusing as it wasn't made clear that the shuttle says "Quality Inn" and not "Red Roof". Room was clean minus a few stray hairs, shower worked and was hot. The only true problem is either the neighborhood or the clientele. Constant banging, shouting, yelling and... More 

Was this review helpful? Yes 1
Kingsport, Tennessee
Top Contributor
189 reviews 189 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed April 5, 2015

I see a lot of complaints for this hotel, it is a very basic hotel and that is what you are paying for. Our roof was clean, shower worked and it is very close to the airport. I would stay here again because their shuttle service is great to get to the airport quickly.

Was this review helpful? Yes
Jewett
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 2, 2015

I've stayed a quite a few Red Roofs over my years traveling the country. Always been hit or miss. For the most part the big city locations have been the worst, and this one fits that bill. I was hoping that being near the airport it would rate better, but let me say that is NOT the case. For the... More 

Was this review helpful? Yes
Deep River, Canada
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 28, 2015

We chose this Red Roof after a long day on the road because: we were exhausted; it was inexpensive at U$58; and it was conveniently located near the Interstate. The parking lot was mostly full. There were families and seniors seen entering their rooms. The lobby was very modest and the night clerk was polite but indifferent. So far so... More 

Was this review helpful? Yes
Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 12, 2015

Starting with our airport: we made reservations and expected a shuttle to pick us up. Within 40 mins to an hour, we called maybe 5 times? They lied and told us that the bus was just here and picked someone up. After waiting and waiting, the bus finally came and the man said he did not receive a call for... More 

Was this review helpful? Yes 1
El Paso, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 28, 2015

Was on our way up to the northeast and needed a place to stop for the night and decided to get a room here. We thought that with the name brand of Red Roof Inn we would get a great hotel with great service. However great room and service was a great under statement. The checking in time was too... More 

Was this review helpful? Yes 3
Wake Forest, North Carolina
Top Contributor
96 reviews 96 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed January 6, 2015

The front desk clerks were friendly, but not fully familiar with the facility. My online reservations were messed up and one of the clerks worked it out, but still did not get it completely right. The no-smoking room smelled of smoke, had cigarette burns on the furniture and blanket, There were dead insects in several spots, Several of the electric... More 

Was this review helpful? Yes 1
Port Arthur, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 12, 2014

we had reservations . they placed me where I asked. had toilet problem, they jumped on it IMMEDIATELY . everyone was so friendly. TY Mary for all your help. and yes we were Not in Fla.. they kinda acted like we where family...

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Room/suite (14)
Viewed
Bathroom (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (2)
Viewed
Room/suite (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities