We just stayed one night during Thanksgiving weekend so it was very quiet at the hotel and in downtown Charlotte. The hotel staff was friendly and polite. The rooms are modern, clean and the bedding is very comfortable. The hallways are a bit ragged but once you are in the rooms all is good! We did not utilize the restaurants... more

A mediocre hotel with indifferent staff and bland food. Located right next to bus and train station. Hotel draws a lot of convention and weddings. Definitely not catering to vacation or holiday travelers. more

This time, I took a vacation to see my Panthers play. I almost booked a stay at the Westin, but after looking at the reviews here, I went with the Hilton because they had overwhelmingly good reviews. I drove in, and found the lobby staffed with plenty of people, although at the time it wasn't too busy. Check-in was extremely... more

My wife and I stayed at the Hilton City Center the weekend of Sept. 5th for two nights and had an excellent time. Our room was on the 21st floor, which is one of their executive floors. The hotel underwent an extensive renovation within the last year, and our room had all you would expect in a hotel of this... more

I stayed at the Hilton for an overnight business stay. Due to work, I admittedly didn't get to see much of the hotel or the area around it, but all in all, it's a beautiful hotel. I wish I had had more time to enjoy it. My room was on the 19th floor. The room had a large flat screen... more

Easy access to Convention Center. Very clean and great service. Easy access to a wide variety of restaurants. Must pay for internet access. No HBO more

My husband attended a conference and I tagged along. Steps away from Convention Centre, the light rail train was at the door. Great spot for all the banks and near many attractions. We did find that the shower door made a huge puddle on the floor - but the bathroom was spacious and bright. We thoroughly enjoyed the stay. The... more

Stayed here to attend a conference. Although it was a little confusing finding the entrace (for check in), everything else went perfectly. However, only complaint was that one of the bulbs blew out in the bathroom and was never replaced. Other than that, the room was clean, the bed was very comfortable. I just wish that parking and in-room internet... more

The hotel is located right on the blue line (light rail), so that is a big plus from the start. Remodeling is done except for the entry plaza, and they have done a good job with it. Shower is nice, although a three-headed setup, like the Hard Rock in Biloxi, would have been even better. Single king room is small,... more