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All 170 Charlotte hotels

Hilton Charlotte Center City

3.5 of 5 Hotel   |   222 East Third Street, Charlotte, NC 28202 (Second Ward)
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73%
Ranked #48 of 170 hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
DianeXXXX Monticello, Florida
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618 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Monticello, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The location, staff, food and service at this hotel is outstanding. If you are a gold member the hospitality suite is a wonderful addition with great food, drinks and service. I was able to walk to the best restaurants, a street fair and other important locations from the hotel. Parking was easy and available and I felt safe walking from... More

Review collected in partnership with Hilton Hotels & Resorts

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear DianeXXXX, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are extremely glad you enjoyed your stay and grateful for your comments about our team, food and service. It will be my pleasure to communicate this to our team during our next team meeting. We hope to... More

Fullerton, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

The Hilton is not one of the top tier hotels in Charlotte but it is certainly on par with properties charging quite a bit more. The rooms are comfortable and features the largest workspace of any hotel I've visited in Charlotte. The restaurant is adequate but the hotel is right in the center of Uptown, within walking distance of everything.... More

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Jason K, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are truly glad you enjoyed your stay and all that the Hilton and the city of Charlotte has to offer. We are extremely proud to be right in the middle of such an amazing city and... More

Durham, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

This hotel doesn't have a pool accessible to children. My kids and niece were very disappointed that they couldn't use the pool the Friday night of our stay because the hotel doesn't have its own pool, it shares the pool with the YMCA. They have adults only during the week and only with the lifeguard over the weekend. It was... More

Review collected in partnership with Hilton Hotels & Resorts

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Lakisha P., Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am sincerely sorry the pool was not available to you and your family Friday. The YMCA is a great facility that we are able to offer to our guests complimentary but during the week they do... More

Charlotte, North Carolina
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a preseason football game and its a nice property. There are plenty of bars restaurants and things within steps of the is property. The football stadium and new baseball stadium are very easy to access and closet to this hotel. Will definitely stay again for another football game!

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear 1porkchop, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are very glad you enjoyed your stay and we thank you for staying with us while going to watch the Panthers play at Bank of America stadium. Our close proximity to Bank of America Stadium, BB&T Ball... More

philadelphia
Contributor
20 reviews 20 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been to this hotel before but this is the first time that I got a room at the end of the hall (528). It was an oddly shaped room but OK for a single traveler and it was clean. The bathroom is very small - you have to close the door to get to the sink. The very large... More

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear misty00115, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are glad you enjoyed your stay and we sincerely appreciate your feedback about the functionality of the room. We are in the process of purchasing all new guest room bed side lamps which have outlets for our... More

Brooklyn, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this hotel for our 10th anniversary on 8/16 through Priceline. We specified we wanted a 4 star hotel (minimum), with a pool and gym. When we arrived at 6pm the rather unfriendly front desk agent informed us the YMCA facility the hotel uses was closed till Sunday at noon, well after we were leaving Charlotte. We explained that... More

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear BrooklynJSBE, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am truly sorry for the condition of your room during your stay. It is completely unacceptable that this room was not thoroughly inspected before you arrived and these items were not addressed. We have since taken the... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night. Very friendly and accommodating staff that allowed for an early check-in and a late check-out. Also, the hotel restaurant bar was very good, and reasonably priced for a hotel restaurant. I would stay here again.

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear DRSJPESQ, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are truly glad you enjoyed your stay and had a great meal in our restaurant Coastal Kitchen. We hope to see you again on your next trip to Charlotte. More

Raleigh, North Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can't believe the deal I got on this hotel. I booked through hotels.com. It was a pre-season football game weekend and this hotel is very convenient to the stadium so I figured it would cost a fortune, but this was one of the least expensive offerings. So I figured there must be a catch. But no, this is a... More

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear ldpickup, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are truly glad you enjoyed your time in Charlotte and are grateful to receive such great feedback about our hotel and team here at the Hilton. We take great pride serving our guests and are truly appreciative... More

Richmond, Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is ideally located close to the Convention Center and tons of restaurants. The beds were very comfortable and room was clean.The arrangement with the YMCA for exercising was good except that the Y was closed on Sundays, so if you are there for the weekend, you missed out on a day of working out. We did not try the... More

Was this review helpful? Yes
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Miki A, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am glad to see you enjoyed your stay. We have recently worked out a new agreement with the YMCA and starting this past weekend (8/9/2014) the YMCA is now open Sundays from 12p-6p. We are extremely... More

1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location and has some great amenities. But its not very user friendly. The card system seems out dated and you have swipe your card several times to get the elevator to work. The staff was nice and tried to accommodate my room request but ve advised a double bed is just a little bigger... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear 545constancem, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am sincerely sorry for the issues you experienced with your key cards and the condition of the bathroom. I have discussed your review with my engineering and housekeeping team and we have changed the lock for the... More

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Additional Information about Hilton Charlotte Center City

Address: 222 East Third Street, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Charlotte Center City 3.5*
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Also Known As:
Hilton Charlotte Center City Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#8 Green Hotel in Charlotte #24 Business Hotel in Charlotte
Hotel Class
Number of rooms
400

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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