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Hilton Charlotte Center City

3.5 of 5 222 East Third Street, Charlotte, NC 28202
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#46 of 170 Hotels in Charlotte
642 Reviews 4 of 5 stars
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Hilton Charlotte Center City
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Hilton Charlotte Center City
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642 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I found this hotel to be a great location. It is within walking distance from many restaurants and bars. There is also a YMCA next door that can be used. I loved that. You weren't all alone in an isolated room, but the desk was manned and there were a lot of people coming in and out of the facility.... More

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Minneapolis, MN
Top Contributor
63 reviews 63 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Hilton City Center will remind you of just about every downtown Hilton you've ever stayed at. It's comfortable, it's fairly updated, no complaints, but nothing to rave about, either. It does have great access to the Convention Center - Out the doors, cross the light rail tracks, you're there. It's also very close to the EpiCenter and the Ale... More

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Charlottesville, Virginia
Top Contributor
54 reviews 54 reviews
48 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Prior to my stay I contacted the GM in regards to a request. In which he replied to honor my request. I thought things were off to a great start and I would be well taken care of not to mention my diamond status alone. On my day of arrival I called the front desk and asked if it would... More

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Charlotte, North Carolina
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This Hilton hotel is overpriced and the night manager Chelsea is rude. Typically, they care about their guests but Chelsea does not. If you want to pay an arm and a leg for parking and breakfast go ahead but I would not suggest this property because of the rude managers. I suggest staying at the Hilton Garden Inn.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent in every way The food was superb. the facilities very good. The staff very helpful. The room very comfortable and very clean and cheerful. The elevators were very prompt. The whole hotel for its size was very quiet. The only problem was the drive into the hotel. It was very close as we approached the main door--near the pillars.

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear 940suzannes, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are so glad you enjoyed your stay and I have shared your review with our culinary and housekeeping team. They were extremely delighted to hear of your stay and are thankful for your comments. We look forward... More

Raleigh, North Carolina
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a standard, not interesting downtown Hilton. the rooms are a bit outdated and there is not a pool or gym on site (the Y is next door). If you're not going for the hotel experience, then it's fine.

Review collected in partnership with Hilton Hotels & Resorts

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear stephiewilson, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am sorry that you did not enjoy your stay or the quality of the rooms. We have recently rolled out a maintenance and housekeeping program that will give our rooms a fresh feel. We have nearly completed... More

ctyadmcc
Top Contributor
105 reviews 105 reviews
67 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed 4 nights at this Hilton while attending a conference. I drove to the hotel and parked in the self-parking. The parking garage was fairly confusing. I parked and had a short walk to an elevator that took you to another floor where you walked into the hotel and took an elevator down one floor. A little inconvenient, but... More

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear ctyadmcc, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are truly glad you enjoyed your stay and all that Charlotte has to offer. It would be my pleasure to share your review with our team during our next team rally. We love when our guests have... More

Tulsa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Had business at the Convention Center, so this was an excellent location. It was over priced, but that probably had more to do with it being last minute as Expedia had messed up my reservations at the Omni. This was much closer anyway.

Review collected in partnership with Hilton Hotels & Resorts

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Jack S, Thank you for taking the time to post a survey of your recent stay at the Hilton Charlotte Center City. We are glad you enjoyed your stay and I am happy to hear our proximity to the Convention Center was convenient to your stay. We hope you choose to stay with us again on your next trip... More

Greenville, South Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a weekend away. The hotel is decorated very modern. Everything seems new and very clean. We were on the executive level witch offers breakfast and happy hour drinks and hor d'ourves. You could not ask to be in a better location downtown. We walked to the epicenter as well as the football stadium.

Was this review helpful? Yes 1
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Ellie W, Thank you for taking the time to post a survey of your recent stay at the Hilton Charlotte Center City. We are truly glad you enjoyed your stay and glad you were able to take advantage of our executive lounge which have some of the best views in the city. We hope to see you again on... More

Florence, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great location for a good price. The workout facility was wonderful as it was a YMCA. I was there for a conference and the meeting facility was very nice and the food was great. I have to fill this with 200 characters and I do not know what else to say. It was a hotel.

Review collected in partnership with Hilton Hotels & Resorts

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Frances G, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am truly glad you enjoyed your stay and were able to take advantage of the YMCA. It is a great facility that was renovated just a few months ago and is an amazing amenity we are... More

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Additional Information about Hilton Charlotte Center City

Address: 222 East Third Street, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Charlotte Center City 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hilton Charlotte Center City Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton

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