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Hilton Charlotte Center City

#54 of 171 Hotels in Charlotte
GreenLeadersBronze level
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222 East Third Street, Charlotte, NC 28202
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Hilton Charlotte Center City
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856 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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York, PA
Level Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed yesterday NEW

First of all, if you don't have a Hilton Honors card, get one. I did and every time I stay at a Hilton I get an upgrade and other perks so it is worth the time and the cost is zero. This property is excellent and the staff is extremely helpful when you need them. I was here on business... More 

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Hong Kong, China
Level Contributor
48 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was recently here for 3 nights. This is a large hotel in the city centre (as name suggests) right nxt to Wells Fargo One/Two/Three Towers (a 10 min/2 block walk to the Duke Energy bldg where the Trading floor is located). The room was average but large + clean - nothing special but nothing wrong either. Hotel food was... More 

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Gilmer
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is the best place to stay if your business or pleasure trip takes you to Charlotte. Customer service is first-rate, rooms are very clean and quiet. The hotel is in downtown Charlotte within a short walk to great restaurants, the Convention Center, the NASCAR Hall of Fame, and many other attractions.

Review collected in partnership with Hilton Hotels & Resorts

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New York
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I moved to this hotel from the Hilton Garden Inn-Charlotte North after discovering the HGI was far from the city center. I was very happy to have switched to the Hilton Center City. I got a great rate through Priceline--but the woman at the front desk still treated me respectfully and let me check in early. I was impressed by... More 

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Madison, Mississippi
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Located downtown it is convenient if you are working or visiting downtown. First morning adjacent room blew a breaker so we had no power on one wall. Kids up early in the hall slamming doors. Went to breakfast on Executive Level lounge. They were out of food!! Went down to restaurant and had to pay. Went to front desk and... More 

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Atlanta, Ga, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was very nice except for the parking. We had to self park for $18 per night because valet was full (Valet was $25 per night). This is our only complaint. We would definitely stay there again.

Review collected in partnership with Hilton Hotels & Resorts

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Alan P, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am glad you enjoyed your stay and sincerely sorry our valet lot was full. We are currently expanding our valet area and are now accepting more cars than we have in the past. I am confident... More 

1 review
5 of 5 stars Reviewed 1 week ago

Excellent stay this past weekend! The staff is so friendly and helpful. I was impressed with the speed of response for bellhops and my car being brought to me. Room was spacious and clean. View from the window was a beautiful view of Charlotte!!1

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Charlotte M, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am delighted your enjoyed your stay and had such great interactions with all of our team members. We hope to see you again on your next trip to Charlotte. Sincerely, Lee Taintor Director of Operations Hilton... More 

Roanoke Va
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed in a few center city large hotels and found the Hilton to be the best. Location is great and convenient to center city without being too crazy with traffic. First and foremost I would say the staff was beyond friendly and professional. From the valet, bellman and the front desk. Also the telephone operators for guest services were... More 

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear hndgqn, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am glad you enjoyed your stay and would like to thank you for your kind words about our team. Our team is what makes us such an incredible hotel and the best hotel in Charlotte. We look... More 

Cleveland, Tennessee
Level Contributor
154 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is very well located right in the heart of a busy and fun downtown area. Rooms were of decent size but did show signs of a little wear and tear. Onboarding was efficient and we enjoyed the executive access. Self Parking is extra $18.00 and right under the property and valet is available. I'd stay here again.

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Airstrip 1, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very glad you enjoyed your stay but sorry that your room was not up to our standards. We have a very high level of expectation and I am disappointed that we did not meet those... More 

Pensacola, Florida
Level Contributor
442 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here as a part of the National Association of Counties conference and we would highly recommend. While the main hotel was the Westin, we were closer to the Convention Center and NASCAR Hall of Fame which houses the main gathering room. Also the Hilton was closer to everything, restaurants and shops. Also the hotel has... More 

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Grover R, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am so glad you enjoyed your stay during the NACo convention. Our location is just across the street from the convention center and it is only a three minute walk from the hotel which makes our... More 

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