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All 170 Charlotte hotels

Hilton Charlotte Center City

3.5 of 5 Hotel   |   222 East Third Street, Charlotte, NC 28202 (Second Ward)
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73%
Ranked #45 of 170 hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Megan G Long Island, New York
  • Overview
  • Reviews (599)
  • Photos (261)
  • Amenities
  • Q&A (1)
  • Room tips (103)
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599 people have reviewed this hotel

Traveler rating
    231
    196
    109
    40
    23
See reviews for
86
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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English first
Long Island, New York
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at this Hilton during the AKA Convention. The front desk agent Keisha was awesome with superb customer service skills. She was very knowledgeable about the hotel area and all the amenities included with the hotel. I would stay her again and refer family and friends just to come in contact with her.

Was this review helpful? Yes
Portsmouth, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed 4 nights and had an enjoyable stay. The room was spacious and the bed was very comfortable. The shower was nice as well. I enjoyed a special dinner buffet that was served in the Coastal restaurant onsite. The pricing in the gift shop was not too outrageuos as you expect to pay for the convenience of the... More

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Durham, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stay was very well. I enjoyed the location and I also enjoyed the welcome that I felt from the staff during my stay. The room was nice and house keeping kept the room nice and clean. I will come back.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
High Point, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago

Wonderful location for a family reunion. The staff, particularly Heather and Ruan, at the front desk, made you feel like you were the only one that mattered. Thank You. The boardwalk offered lots of things for family members to do without needing transportation. There was plenty of good food, and staff moved effortlessly ( or so it appeared ) to... More

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear sue e., Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are so glad you enjoyed your stay and we look forward to welcoming you back upon your next trip to Charlotte. More

Campti, Louisiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was nice. The restuarant for breakfas was really nice. The chef cooking omlets to order was very personable. However, our only complaint was Keisha (front desk) was very abrupt. We were traveling home and took a side trip to the NASCAR Hall of Fame.

Was this review helpful? Yes 1
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Larry and Cindy H., Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am truly sorry for the service you experienced. We are extremely proud of our team and the 4-Diamond service they provide and I assure you the service you experienced is in no way typical... More

Byron Center, United States
1 review
5 of 5 stars Reviewed 1 week ago

Overall this was an enjoyable experience and I would recommend to anyone and would stay again. The rooms were spacious, clean and well presented. The staff was polite and very helpful. The event room set up was exactly as ordered.

Review collected in partnership with Hilton Hotels & Resorts

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Ronald M., Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are truly glad you enjoyed your stay and sincerely appreciate your kind words regarding our team. We hope to see you on your next trip to Charlotte. More

West Hartford, Connecticut
Top Contributor
52 reviews 52 reviews
52 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I liked absolutely everything about this Hilton and had a great experience! At check-in I was upgraded to a junior suite and had decent views from the room. The room was pretty spotless and a I had a great night's sleep as well. The executive lounge was nicer than in most Hiltons, so I was impressed. The best part is... More

Was this review helpful? Yes 1
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear ValGor, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are glad you enjoyed your stay and found our hotel exceeded your expectations. We hope to see you again on your next trip to Charlotte. More

Winston Salem, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located to the Epic Center, BB&T field, restaurants and other attractions which are all within walking distance. The hotel is elegant and the staff is friendly. I really thought the security on the elevators was a great plus, where you have to enter your keycard to indicate which floor its linked to after hours.

Review collected in partnership with Hilton Hotels & Resorts

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Leshanna D., Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are so glad that you were able to enjoy the city and our great location in the middle of all that Charlotte has to offer. I thank you for your kind words regarding our team and... More

Charlotte, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hilton had excellent customer service at the front desk and at the restaurant. The food was great and so was the service. The location at the hotel was perfect. It is located in the center of everything downtown. The rooms were very clean and modern. What was weird was the smell and oldness of the carpet in the hallways.... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Theda P., Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We truly appreciate your kind words about our team here and it would be my pleasure to share your review with them during our next team meeting. We are extremely proud of our team and hotel and... More

Charlotte, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Whenever I travel alone or with my family the elements of a safe enviroment -inside and out, cleaniness (hotel's upkeeps to details, hallway, entry way, the walls, baseboards, bedroom, bathroom, etc) are the deal breakers for me doing future business with them. This hotel offered me my bells and whistle to doing future business, recommendations and stays with my family.... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Barbara W., Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are glad you enjoyed your stay and were able to exceed your expectations. We hope to see you again soon on your next trip to Charlotte. More

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Additional Information about Hilton Charlotte Center City

Address: 222 East Third Street, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Charlotte Center City 3.5*
Reservation Options:
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Also Known As:
Hilton Charlotte Center City Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton

261 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#8 Green Hotel in Charlotte #29 Business Hotel in Charlotte #40 Romantic Hotel in Charlotte
Hotel Class
Number of rooms
400

Questions & Answers

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1 question
A TripAdvisor Member
1 month ago

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