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Hilton Charlotte Center City

#57 of 171 Hotels in Charlotte
Certificate of Excellence
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222 East Third Street, Charlotte, NC 28202
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Hilton Charlotte Center City
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Hilton Charlotte Center City
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785 reviews from our community

Traveler rating
    297
    264
    138
    53
    33
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105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Hotel lobby is lovely and room had a good view (see photo of sunrise), unfortunately the room was also worn and dirty (see photos). There were few towels and they weren't replenished. Hairdryer was not in the room and staff seemed surprised when I called for one. Having stayed in many hotels of all ranges this did not seem a... More 

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Petersburg, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This place was great! My girlfriend and I wanted to just get away for the weekend and we couldn't have chosen a better place to stay. Everything was within walking distance and there was plenty to do. We came on a weekend where a lot of sporting events were happening which made it even more entertaining. The hotel staff was... More 

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear brobinson515, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am delighted you chose to stay with us on your weekend get-a-way with your girlfriend. Charlotte is a great weekend get-a-way that offers a lot in the uptown area where our guests can park and enjoy the... More 

Easley
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Myself & 4 of my closest friends stayed here this past weekend for my bachelorette party. It is such a nice place. Once you walk in you immediately get hit with great vibes. There are friendly people & the decor is just beautiful. Beds were comfortable, room was clean, and spacious showers. Plus, this hotel is only about 2 blocks... More 

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear linzdeanna, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am so glad you chose to stay with us for such an important weekend and excited and your closest friends had such a great time exploring Charlotte. We hope to see you again on your next trip... More 

Toronto
Top Contributor
212 reviews 212 reviews
82 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a good downtown property in good condition and up to date amenities in the room. I don’t know what some of the other reviews are talking about but I would rate this hotel very good esp given location and price. Room was comfortable with lots of good lighting, outlet bank on the credenza, large bathroom and shower. Comp... More 

Was this review helpful? Yes 1
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Muskoka21, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am truly glad you enjoyed your stay and all the amenities the Hilton has to offer. I hope the next time your travels take you to Charlotte you will choose to stay with us again. Sincerely, Lee... More 

South Carolina
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this particular hotel due to its proximity to TWC Arena and the Epicenter. We had a full weekend and hockey and family events and thought this hotel would put us in the middle of it all. I agree with other reviewers who state how confusing parking can be at the Hilton. We decided to use the Valet parking... More 

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear ChupiesUSA, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very sorry to hear about the challenges you experienced with our valet team and the housekeeping issues you experienced in your room. We have very high standards and I am deeply disappointed that we did not... More 

Cincinnati, Ohio
Top Contributor
96 reviews 96 reviews
43 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently stayed at the Hilton City on several visits to Charlotte. The best thing going for the Hilton City Center is the location. Close to several businesses, restaurants, and bars in uptown. But probably the best location is because of its access to the City YMCA. The Y is in the next building and guests can use for free!! It... More 

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Craig S, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am delighted you enjoyed your stay and our close location to all that uptown Charlotte has to offer. We are very fortunate to offer our guests complimentary access to an incredible and newly renovated YMCA; I... More 

Spartanburg, South Carolina
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went to relax and unwind. Hotel recently remodeled. Decor modern and eclectic. Stayed n junior suite which gave us room to spread out and relax. Had 2 bathoom and 2 TV's. Bedding and furniture very comfortable. The only thing that was annoying is there were no outlets at bedside to charge phone.

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear valquick, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am delighted you enjoyed your stay with us and were able to relax in one of our junior suites. I appreciate your comment about the lack of an outlet at the night stand. We are currently testing... More 

Oil City, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for an event at the Convention Center. Short walk. The Bar food was very good but the drinks high price. Enjoyed the lava cake. Near some very good restaurants so it would be a good idea to try them out.

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Gert43, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am glad you enjoyed your stay and were able to sample the lava cakes. The next time you stay please try the banana ravioli; it is one of the best dessert items on the menu. We hope... More 

PA
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived late after midnight and was placed in handicapped accessible room on 16th floor. The room was huge. Lobby was nice and staff were friendly. Location of the hotel was in Center of Charlotte near convention center. We had a few minor problems with our short stay: sink clogged, toilet took several attempts to flush and electrical outlet near mirror... More 

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear PAHITTHEROAD, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am truly sorry for the maintenance issues you experienced during your stay. We have very high standards and the issues you make mention of should have been identified and corrected prior to your stay. I will personally... More 

Greenville, SC
Contributor
11 reviews 11 reviews
3 hotel reviews
228 helpful votes 228 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location is excellent. Staff was friendly and helpful. Bed was comfortable with down duvet. But then— Getting into the hotel from the parking lot is difficult and confusing, but maybe that's to be expected with a hotel in the center of a bustling city. The room key is necessary for using the elevator, both up and down, which presented a... More 

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear jeanlindsey103, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am truly sorry that we did not offer you a great experience and that you had so many issues and inconsistencies in your stay. We are committed to providing our guests with a great experience and a... More 

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