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All 168 Charlotte hotels

Hilton Charlotte Center City

3.5 of 5 Hotel   |   222 East Third Street, Charlotte, NC 28202 (Second Ward)
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73%
Ranked #38 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
sgordon70 Nashville, Tennessee
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536 people have reviewed this hotel

Traveler rating
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    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
Nashville, Tennessee
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

2 day business trip into Charlotte and stayed at this property. Great location with tons of good restaurants nearby. 3rd floor access to a terrific YMCA with comp access if you show your hotel key. The in room breakfast wasn't terribly expensive either. Wifi is expensive though. Bring an air card or find a coffee shop of you plan on... More

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear sgordon70, Thank you for reviewing your recent stay at the Hilton Charlotte Center City. I’m glad you enjoyed your stay and took advantage of the YMCA, it is a great facility and the best fitness center in any hotel in the Charlotte area. Please think of us again on your next trip to Charlotte. More

Iowa
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First time being at the hotel and it was ok. I love the location being downtown close to the Epi Center and within walking distance of lots of bars and restaurants. For some reason I was placed in a handicapped room and it really didnt bother me too much. The hallways was wide and the bathroom was huge. The shower... More

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear DSMCyclone, Thank you for reviewing your recent stay at the Hilton Charlotte Center City. I’m glad you enjoyed your stay and all that Charlotte has to offer. We hope to see you again on your next trip to Charlotte! More

Rocky Mount, North Carolina
1 review
1 of 5 stars Reviewed 5 days ago NEW

The hotel is beautiful from outside and via website, however the room is a different story. My room was dirty, dusty, hot and smaller than expected. The staff lacks hospitality. This is my first and last Hilton stay.

Was this review helpful? Yes
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Laquietta H., Thank you for your review of your recent stay at the Hilton Charlotte Center City. I am truly sorry for the condition of your room and the lack of service you received. This is not in any way typical of our 4-Diamond service and accommodations. Our team takes great pride in providing first class service to our... More

Greensboro,NC
Top Contributor
173 reviews 173 reviews
172 hotel reviews
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at the Hilton in downtown / uptown Charlotte several times and always loved it. A few issues made this stay less than great. - The air conditioner was not working right in the room. We had it down to 60 and it still felt like a sauna. By the time we got to the room it was... More

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear bubbafb, Thank you for taking the time to complete a survey on your recent stay at the Hilton Charlotte Center City. I am sorry for the A/C not working properly in the room along with the other service issues you experienced. This is not acceptable and does not meet our very high 4-Diamond standards. I have spoken with my... More

Toronto On Canada
Top Contributor
100 reviews 100 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we checked in it was perfect. Chase was on the desk and he couldn't do enough for us. Welcomed us as Hilton HHonors. The hotel is in a great location for walking around the area. Epicenter is within a block. The Green is also close by. \if you like NASCAR the museum is within walking distance. We... More

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear geektrvlr, Thank you for taking the time to complete a survey on your recent stay at the Hilton Charlotte Center City. I am glad you enjoyed your stay and sincerely appreciate your comments on Chase. I will be more than happy to share this at our weekly staff meeting with the entire team. E hope to see you again... More

Milwaukee
Top Contributor
55 reviews 55 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the prettiest Hiltons I've visited. The room was especially well done. Plenty of plugs on the desk. We received free wifi because of my Hilton membership, which more hotels should adopt. Especially liked the fountain courtyard.

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear jrmigs, Thank you for taking the time to complete a review on your recent stay at the Hilton Charlotte Center City. I am truly glad you enjoyed your stay and we sincerely appreciate your kind comments on the hotel and the team here in Charlotte. We look forward to seeing you on your next trip to Charlotte. More

Caeur D Alene
Top Contributor
196 reviews 196 reviews
44 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Great parking. Great city views. Front desk service was friendly and attentive to my needs. Rooms are artsy with great views. Bed was wonderful Only thing negative is the size of the bathroom. Plenty of great restaurants within walking distance. Loved it

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Jaime U., Thank you for taking the time to complete a review on your recent stay at the Hilton Charlotte Center City. That you for your kind words about our team! I will be more than happy to share your comments with them along with the comfort of your room! Please think of us again on your next trip... More

Rockville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Registration was like clock work. Room was clean and inviting. Staff was observant in assisting with even the most minor things. Room was quiet. Restaurant was easy to find and accommodating. Location, location, location!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Michele C., Thank you for taking the time to complete a review on your recent stay at the Hilton Charlotte Center City. I am glad to see you enjoyed your stay and all the amenities our hotel has to offer along with its close proximity to all that there is to do in Charlotte. We hope to see you... More

Milwaukee, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel is located within a great area, and all of the staff that I interacted with were awesome. The Wifi had many difficulties and the room could have been cleaner...it felt like the hotel rooms are due for a facelift. overall great stay would probably stay there again if in the area.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Daren C., Thank you for taking the time to complete a review on your recent stay at the Hilton Charlotte Center City. Thank you for your kind words about our team here in Charlotte. I will be sure to communicate this to them in our morning meetings. I am sincerely sorry for the wireless internet not working consistently in... More

Oceanside, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I traveled to Charlotte on business. I found the hotel well located, staff was extremely nice, helpful and polite. I would stay here again with my family for pleasure/vacation. The rooms are large enough to accommodate busy work travelers or families. There was plenty of restaurants in walking distance and sites to see were also very close by.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Chris C., Thank you for taking the time to complete a survey on your recent stay at the Hilton Charlotte Center City. I am glad to see you enjoyed your stay and thank you so much for your kind words about our team, I will be happy to share your comments with them in our morning newsletter. I hope... More

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Additional Information about Hilton Charlotte Center City

Also Known As:
Hilton Charlotte Center City Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte
Charlotte Hilton
Hilton Charlotte Center City Hotel
Address: 222 East Third Street, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#30 Business Hotel in Charlotte
#38 Luxury Hotel in Charlotte
#38 Romantic Hotel in Charlotte
#43 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Charlotte Center City 3.5*
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