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All 170 Charlotte hotels

Hilton Charlotte Center City

3.5 of 5 Hotel   |   222 East Third Street, Charlotte, NC 28202 (Second Ward)
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73%
Ranked #48 of 170 hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Terry H Dallas, Texas
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  • Room tips (109)
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626 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
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English first
Dallas, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is very nice , the staff was friendly and helpful. We came in late and left early but had a peaceful night. Our online reservation was made as a double and I forgot that when we checked in, but when we opened the door and found 2 bed I called the desk and ask for a king. They... More

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Mississauga, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

When I called to make the reservation for this property, the agent repeated frequently that taxes would be added to the charge for the room and for breakfast. Aren't taxes always on top of room charges? She also stated that parking was included yet at check in I was charged an additional $18 for self parking. In the room, the... More

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Himilayan, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I believe we spoke upon your departure Monday morning and I again thank you for bringing these items to our attention so we can get them resolved immediately. The table near the window was missing the lamp and... More

Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good place to stay! The hotel itself was nice and clean, I was happy with the room and pleasantly surprised with the hotel. It was a good location, there was a lot of good restaurants and things to do walking distance from the hotel. The only reason I didn't give the hotel an excellent review was because I had little... More

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Kaitlyn P, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are sincerely glad you enjoyed your stay and pleased with the room. We hope the next time your travels take you to Charlotte you will choose to stay with us again. More

Indianapolis
Contributor
19 reviews 19 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I arrived here on business for a two week assignment. The hotel is conveniently located across from the Convention Center and just a few blocks from most downtown restaurants and activities. The hotel restaurant/bar is located on the 2nd floor. The servers and bartenders were very friendly and always anxious to serve you. On extended trips, I ask for corner... More

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear steve t, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are extremely glad you enjoyed your stay and truly appreciative of your comments about our team and hotel. On the desk there is a power station on the front face that can accommodate up to 3... More

Beverly Hills, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Stay just to Sleep but go eat somewhere else! The room was immaculate. Internet worked very well and quickly. Executive lounge was outstanding, from the food to the staff. I was able to get a great night's sleep. with the comfortable beds and pillows. The restaurant was a disappointment, however. The tables were not cleaned in a timely manner by... More

Review collected in partnership with Hilton Hotels & Resorts

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lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Jay C, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are very pleased you enjoyed your stay and the room and staff exceeded your expectations. I am however truly sorry for your experience in our restaurant. I have shared your comments with our Director of Food... More

Winchendon, Massachusetts, United States
Top Contributor
94 reviews 94 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was immaculate. Internet worked very well and quickly. Executive lounge was outstanding, from the food to the staff. I was able to get a great night's sleep. with the comfortable beds and pillows. The restaurant was a disappointment, however. The tables were not cleaned in a timely manner by staff. I waited 20 minutes for someone to take... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Ladysuper, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are truly glad you enjoyed your stay and the room and service met your expectations. We are extremely proud of our team and hotel and we love to hear our guests say the same. We look forward... More

Ivins, Utah, United States
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The view from the room was what I had asked for. I have notified the Hilton while checking out that the sink in the bathroom did not flow properly. I notified the Hilton that the bathroom shower had mildew in many places. This was the hotel that was assigned for the state of Utah and I knew from prior reviews... More

Was this review helpful? Yes 1
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Ellen N., Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am truly sorry for the condition of your room upon your arrival. I have shared your comments with my Executive Housekeeper and have identified the room you stayed in and it has been deep cleaned and... More

Jacksonville
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Staff was prepared for the Convention I attended. Rooms were ready when we arrived, Room was clean, quiet, and the staff took very good care of us for the 6 days 5 nights stay............................

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Monticello, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The location, staff, food and service at this hotel is outstanding. If you are a gold member the hospitality suite is a wonderful addition with great food, drinks and service. I was able to walk to the best restaurants, a street fair and other important locations from the hotel. Parking was easy and available and I felt safe walking from... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear DianeXXXX, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are extremely glad you enjoyed your stay and grateful for your comments about our team, food and service. It will be my pleasure to communicate this to our team during our next team meeting. We hope to... More

Fullerton, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The Hilton is not one of the top tier hotels in Charlotte but it is certainly on par with properties charging quite a bit more. The rooms are comfortable and features the largest workspace of any hotel I've visited in Charlotte. The restaurant is adequate but the hotel is right in the center of Uptown, within walking distance of everything.... More

Was this review helpful? Yes
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Jason K, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are truly glad you enjoyed your stay and all that the Hilton and the city of Charlotte has to offer. We are extremely proud to be right in the middle of such an amazing city and... More

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Additional Information about Hilton Charlotte Center City

Address: 222 East Third Street, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Charlotte Center City 3.5*
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Also Known As:
Hilton Charlotte Center City Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#8 Green Hotel in Charlotte #24 Business Hotel in Charlotte
Hotel Class
Number of rooms
400

Questions & Answers

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2 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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