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Hilton Charlotte Center City

#52 of 173 Hotels in Charlotte
GreenLeadersBronze level
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222 East Third Street, Charlotte, NC 28202
1 room 1 adult
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Hilton Charlotte Center City
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970 Reviews from our TripAdvisor Community

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Salt Lake City, Utah
Level Contributor
151 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed yesterday NEW

As expected with most Hiltons, this property hits the mark. Guest service was top notch! Rooms were decent and had comfortable beds. The property is very clean. Valet parking was quick and friendly. The best part of this property was their Exectutive lounge. Available for select rooms for certain Hhonors members. This lounge offers free light snacks each night, and... More 

Helpful?
1 Thank Asphaltman
Clemson, South Carolina
1 review
5 of 5 stars Reviewed yesterday NEW

This was our first experience with check in via the Hilton app and digital keys - it was super easy and efficient. The hotel is connected to other businesses, which was a plus for us. The YMCA is a part of the complex which meant no bundling up to go workout. It was a fantastic gym with anything you could... More 

Helpful?
Thank runnergirl5K
Roanoke, Virginia
1 review
5 of 5 stars Reviewed 2 days ago NEW

I was in town with my daughter for a travel volleyball tournament. I used the digital check-in and the digital key with my Hilton Honors app, and it was a very smooth process. There was a parking validation ticket waiting for me once I got to my room. The hotel is right next door to the Convention Center, which is... More 

Helpful?
Thank MsRiverDoc
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear MsRiverDoc, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am so glad you enjoyed your stay and took advantage of our new Digital Key program. Our Hilton is now offering our guests the ability to use their telephone as their room key. The program has been... More 

1 review
4 of 5 stars Reviewed 1 week ago

Other than the noise and old refrigerator the overall hotel experience was great. The hotel was in a great location and the atmosphere in Charlotte was awesome..... It just so happened to be restaurant week so we had the pleasure of experiencing some great places for breakfast, lunch and dinner.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 983shawng
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear 983shawng, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very glad to see you enjoyed your stay. I am sorry that the refrigerator did not meet your standards. We are currently in the process of purchasing and installing brand new refrigerators for all of our... More 

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

We hold our Annual meeting at the Hilton Charlotte Center City and are always impressed by the service. The staff does an excellent job in every regard and Mel is great to work with on all the planning.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mary S
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Mary S, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am so glad you enjoyed your stay and had a successful meeting. Our sales and banquet team are incredible and it would be my absolute pleasure to share your review with our team. I hope the... More 

Spartanburg, United States
1 review
4 of 5 stars Reviewed 1 week ago

Definitely would recommend this hotel. Very clean, and great service. Location is great for getting around Charlotte. Epi center is within walking distance. Hotel food was wonderful. Room was great and the beds were very comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Meredith M
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Meredith M, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am so glad you enjoyed your stay and were able to enjoy our restaurant. It would be my pleasure to share your review with our housekeeping and culinary team. I hope the next time your travels... More 

Alpharetta, Georgia
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location if you are attending an event at The Convention Center. Within walking distance of CC and Nascar Hall of Fame as well as many restaurants. The Executive Lounge on the 22nd floor is where you can find breakfast.

Helpful?
Thank IslandLifeGary
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear IslandLifeGary, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I’m delighted you enjoyed your stay and found our location convenient to all that Charlotte has to offer. I hope the next time your travels take you to Charlotte you will choose to stay with us again. Sincerely,... More 

Charlotte, United States
1 review
5 of 5 stars Reviewed 1 week ago

I really enjoyed my short stay at the Hilton Charlotte Center hotel. I was there for only one night but from the moment of check in to my check out, the hotel staff were wonderful. The hotel is connected directly with the location I had to visit during the day so it was well situated. You could also see the... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Terence F
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Terence F, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am so glad you enjoyed your stay and had such great interactions with our team. It would be my pleasure to share you review with them. I hope the next time your travels take you to... More 

Harvard, Illinois
Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We didn't enjoy our time here. We had to wait a long time to check in and the elevators were malfunctioning the entire time so set a bad tone for the entire stay. Room service took over an hour, maybe two and the staff couldn't even tell me where the bathroom was when we couldn't check into our room yet.

Helpful?
Thank kyliesue91
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear kyliesue91, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am truly sorry for the experience you had during your stay. I am not aware of any issues with our elevators which would have caused them not to work properly; however I am very sorry that you... More 

North Richland Hills, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Rooms are clean, but Old. Shower was average. AC unit was average. carpet and tile were in poor condition. food was average. I am a Diamond member, not offered any upgrades and the hotel just feels really old, but clean.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Dean R
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Dean R, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very sorry you were not completely satisfied with the condition of your room. When you have a moment please email me which room you were in so our engineering department can ensure it meets our... More 

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