I have never felt more at home than I do at the Charlotte Executive Park hotel. I am greeted with endless attention, high quality of care and unexpected special surprises at each and every stay. From bringing me cinnamon to have with my morning oatmeal, to upgrading my room to the hospitality suite, to giving me my very own yoga...
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I have stayed at this Marriott several times and I'm always amazed at the customer service from everyone. I will have to say that Spencer Beauford at the Front Desk always goes out of his way to welcome and cut up with me. It's nice to experience going beyond the customer service and getting to know you. Keep up the...
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I was at the event as a volunteer and worked with the hotel staff, venders, and guest. The staff was very helpful and accomidating. I felt the location was great.
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The hotel hosted a 2 1/2 day event for our group. The banquet staff as well the management team handled our event seamlessly. The assistant Food and beverage director(Jeff) handled our concers, from extra chocolate chip cookies to taking criticism on some nasty tasting candies, in stride with a smile and the can do attitude that a true professional has...
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Thank you for your comments. We are lucky to have Jeff Crump on our team and he takes service to a new level. We hope that if you are planning another event you give us the opportunity to serve you again, we promise to have better tasting sweets!
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We happened to stay on a Saturday and I couldn't believe how crowded the parking lot was when we arrived. Apparently, there was a soccer tournament in town and some weekend meetings going on in the conference rooms. It had very little effect on our stay, though.
The bed was very comfortable...probably one of the most comfortable I've slept in...
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Thank you for taking the time to share about your experience. We appreciate your comments and value our guest’s feedback. We have taken your information and we have addressed the importance of restocking towels at the pool when we have a full house. We hope that if you travels bring you back to Charlotte you will once again afford us...
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I spend an entire week at this Marriott every month. I look forward to it every time. Great service, great meeting rooms, indoor/outdoor pool, cool outside bar, really good food, and the nicest folks.
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We appreciate your loyalty to our hotel. We continue to try and make the experience better. If you haven't yet been down to Splash Pool Bar on Tuesday nights we have Live Music and Food & Drink Specials. Also Birch Bar has some evening specials as well!!! See you soon.
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The event and catering staff at Charlotte Marriott Executive Park in Charlotte, NC is phenomenal. I was so impressed with every detail that was carefully attended to at our event. Staff was friendly, accessible and knowledgeable. The food was outstanding, and the price was reasonable. The location couldn't have been better. The property is clean, neat and well cared for,...
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Thank you for taking the time to share with others about your positive experience here at the Charlotte Marriott Executive Park. Our hotel staff and Banquets Department strives to provide the utmost in service. We are happy to know that your event was a success. Thank you for allowing us to be of service and hope we can serve you...
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I travel NC and Souther VA and stay at Marriott's and Courtyards mainly. My stays at this property has been the most pleasant of any I stay in. The service, starting with getting reservations, having a drink at the bar, breakfast and checking out have been easily handled. The Director of Operation, Ken Rattie, is the most helpful in handling...
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Thank you for taking the time to share your experience at the Charlotte Marriott Executive Park. We appreciate your comments and feel that Ken is a very important part of our team. Thank you again and hope you will once again afford us the opportunity to be of service.
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Traveling on business for several weeks to Charlotte. Stayed in this hotel on Monday night and didn't notice anything. Last night (Tuesday), I was in bed, flipped my pillow over and saw bed bugs crawling everywhere! So, in the middle of the night I packed up my belongings and went down to the lobby. The hotel staff didn't seem concerned...
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Thank you for staying with us on your recent business trip to Charlotte. We truly apologize for the issue you experienced during your stay. Knowing that you have already spoken with someone on our management team about the bug issue, we would like to add some clarity to what was posted. Unfortunately, due to the unusually warm winter and given...
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I am a Platinum Elite member with Marriott. I know Marriott hotels and continue to frequent them, as I have for the past 23 year. Recently I had the misfortune of deciding to stay in the Marriott Executive Park Hotel in Charlotte, NC. It was the absolutely worst hotel experience I have ever encountered and this was a Marriott Hotel,...
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