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Charlotte Marriott City Center

3.5 of 5 100 West Trade St, Charlotte, NC 28202
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Certificate of Excellence 2014
Charlotte Marriott City Center
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Charlotte Marriott City Center
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473 reviews from our community

Traveler rating
    172
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    73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for a night over the weekend and there was a fire alarm in the middle of the night. We had strobe lights in the bedroom but no alarm sounded. Front desk told us to take the stairs down (19 flights) and then by the time we reached the lobby, said it was all clear and sent us back... More 

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Columbia, South Carolina
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

this was the best Stay that I ever had at a Marriott! I was here celebrating my 51st birthday and this was the best location for walking to everything. When I checked in 13 Feb, I told them today is It was my Birthday,and I had no plans, just wanted to hang out with friends here in Charlotte. Went to... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Top Contributor
98 reviews 98 reviews
82 hotel reviews
253 helpful votes 253 helpful votes
3 of 5 stars Reviewed 1 week ago

I am writing this from my noisy room. I want to like this hotel because all the people are so nice. But those jack olanterns gave me a room by the elevator and I can hear everyone that comes and goes as if they are in bed with me. Next time I will save some money and "sleep" in the... More 

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Eva P, Public Relations Manager at Charlotte Marriott City Center, responded to this review

Dear CBEB1, Thank you for taking the time to review your current stay at the Charlotte Marriott City Center. We appreciate your kind comments regarding our staff and we are sorry to hear that you are dissatisfied with your stay due to the noise. We have provided this feedback to the front desk team. If we can help provide you... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Though visiting Charlotte for a sad event, we were pleased with our hotel choice. The staff was prompt and friendly whenever we requested special items. The staff accommodated our large group whenever we needed special arrangements. We had a standard room with double queen beds which were quite comfortable. The room was immaculately cleaned each day. The hotel is a... More 

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Ohio
Top Contributor
76 reviews 76 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We had only a short 1 night stay. Usual wonderful Marriott beds. The staff was very helpful and friendly and welcoming. And the concierge level was a must. Evening happy hour had wings salad and dessert - enough we could have skipped dinner plans. And breakfast allowed us to have a filling start and get to the airport with out... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After my bank decided I wasn't me since I was traveling...they put a hold on my account, I was able to get them to release my checking but the savings would take between 8 and 24 hours, alas my checking only had $699.00 my savings $4400.00, but i could only access my checking, after explaining my situation Keith was able... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Had a wonderful stay. The room was very comfortable and quiet with a lovely view of the city. The omelet and french toast we had for breakfast was delicious. Antoine, was polite, helpful, and friendly! We will definitely be back.

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

i booked AND PAID FOR 2 king rooms, so imagine my disappointment and frustration when I arrive for check in and only 1 room is a king and the other is a double. To pile on more frustration, we arrived at 1:30 (after requesting an early check in) and were not able to get in our rooms till almost 4:30... More 

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Gary O, Public Relations Manager at Charlotte Marriott City Center, responded to this review

Dear Msjlg34, Thank you for taking the time to review your stay at the Charlotte Marriott City Center. We apologize for the confusion during your check in, resulting in a longer wait for the rooms to be cleaned and for not being able to honor your request for 2 king rooms. Our Front Desk hosts try very hard to accommodate... More 

Louisville, Kentucky
Contributor
16 reviews 16 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel but someone in management needs to wake up! The time has passed where hotels can charge $10/day for Wifi when its free virtually everywhere else. One would think Marriott would have this figured out....as well as providing free breakfasts like their lower cost Marriott Courtyard's, Fairfield Inns, and Springhill Hotels & Suites do (all Marriott owned hotels). Hmmmm,... More 

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Gary O, Public Relations Manager at Charlotte Marriott City Center, responded to this review

Dear Denis, Thank you for taking the time to review your stay at the Charlotte Marriott City Center. We are sorry to hear that you were not fully satisfied with your stay due to our breakfast and Wi-Fi pricing. We are happy to let you know that just recently Marriott introduced complimentary in-room Wi-Fi to all of our Rewards members... More 

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This location was great to see all the city had to offer. Many restaurants and bars were close and there was even a sports bar in the lobby. During Christmas time, they had a nice plaza with Chriatmas Lights in front of the hotel as well.

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Additional Information about Charlotte Marriott City Center

Address: 100 West Trade St, Charlotte, NC 28202
Location: United States > North Carolina > Charlotte > Fourth Ward
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Charlotte Marriott City Center 3.5*
Number of rooms: 438
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TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Charlotte Marriott City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Hotel Style:
#37 Business Hotel in Charlotte

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