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Charlotte Marriott City Center

3.5 of 5 100 West Trade St, Charlotte, NC 28202
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Certificate of Excellence 2014
Charlotte Marriott City Center
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Charlotte Marriott City Center
Charlotte Marriott City Center
Charlotte Marriott City Center
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477 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Perfect business hotel with excellent amenities. Staff was friendly and hotel was centrally located and a short walking distance to many restaurants and shopping. Fitness center and indoor pool was impressive and very heavily used by the guests. complimentary hot chocolate in the lobby was a nice touch during the freezing cold stay.

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Cameron, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent the weekend with family...amazing hotel! It really is city center with so much around to walk to. Indoor pool was a great bonus for the kids! Friendly service, everyone was happy to help you with anything. Makes you feel great when service is that great! Will always choose this hotel in Charlotte!!!!

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 days ago NEW

Keith at the front desk did a GREAT job with last minute reservations during a convention. Very polite under extreme stress and he got the job done; thanks! We had a last minute addition and Keith took care of use.

Was this review helpful? Yes 1
York, South Carolina
Top Contributor
75 reviews 75 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great place to stay if you want to be in the heart of Charlotte. Many places you can walk to. The service was great and staff was very friendly. The rooms were nice and clean. WE had a family trip an found it perfect plenty of paces to eat and walk to.

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Senior Contributor
34 reviews 34 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for a night over the weekend and there was a fire alarm in the middle of the night. We had strobe lights in the bedroom but no alarm sounded. Front desk told us to take the stairs down (19 flights) and then by the time we reached the lobby, said it was all clear and sent us back... More 

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Columbia, South Carolina
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

this was the best Stay that I ever had at a Marriott! I was here celebrating my 51st birthday and this was the best location for walking to everything. When I checked in 13 Feb, I told them today is It was my Birthday,and I had no plans, just wanted to hang out with friends here in Charlotte. Went to... More 

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Boston, Massachusetts
Top Contributor
99 reviews 99 reviews
82 hotel reviews
254 helpful votes 254 helpful votes
3 of 5 stars Reviewed 1 week ago

I am writing this from my noisy room. I want to like this hotel because all the people are so nice. But those jack olanterns gave me a room by the elevator and I can hear everyone that comes and goes as if they are in bed with me. Next time I will save some money and "sleep" in the... More 

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Eva P, Public Relations Manager at Charlotte Marriott City Center, responded to this review

Dear CBEB1, Thank you for taking the time to review your current stay at the Charlotte Marriott City Center. We appreciate your kind comments regarding our staff and we are sorry to hear that you are dissatisfied with your stay due to the noise. We have provided this feedback to the front desk team. If we can help provide you... More 

5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

Though visiting Charlotte for a sad event, we were pleased with our hotel choice. The staff was prompt and friendly whenever we requested special items. The staff accommodated our large group whenever we needed special arrangements. We had a standard room with double queen beds which were quite comfortable. The room was immaculately cleaned each day. The hotel is a... More 

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Top Contributor
76 reviews 76 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had only a short 1 night stay. Usual wonderful Marriott beds. The staff was very helpful and friendly and welcoming. And the concierge level was a must. Evening happy hour had wings salad and dessert - enough we could have skipped dinner plans. And breakfast allowed us to have a filling start and get to the airport with out... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After my bank decided I wasn't me since I was traveling...they put a hold on my account, I was able to get them to release my checking but the savings would take between 8 and 24 hours, alas my checking only had $699.00 my savings $4400.00, but i could only access my checking, after explaining my situation Keith was able... More 

Was this review helpful? Yes 1
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Additional Information about Charlotte Marriott City Center

Address: 100 West Trade St, Charlotte, NC 28202
Location: United States > North Carolina > Charlotte > Fourth Ward
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Charlotte Marriott City Center 3.5*
Number of rooms: 438
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TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Marriott, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Charlotte Marriott City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Hotel Style:
#36 Business Hotel in Charlotte
#48 Family Hotel in Charlotte

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Standard Double (26)
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