We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Charlotte Marriott City Center

#46 of 171 Hotels in Charlotte
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
100 West Trade St, Charlotte, NC 28202
Special Offer
Earn Rewards Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Charlotte Marriott City Center
Professional photos View all
Browse nearby
Charlotte Marriott City Center
Charlotte Marriott City Center
Charlotte Marriott City Center
Write a Review

491 reviews from our community

Traveler rating
    181
    201
    74
    19
    16
See reviews for
75
121
26
174
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (491)
  • Mar-May only
    (127)
  • Jun-Aug only
    (112)
  • Sep-Nov only
    (136)
  • Dec-Feb only
    (116)
All months
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Came into town for the ncaa tournament but have friends in Charlotte. The hotel was packed but the staff didn't miss a beat. Both of us travel for work spending slot of time in hotels, the staff really can make or break an experience. The valet guys are fabulous and helpful. The front desk team is great. If you need... More 

Was this review helpful? Yes
Yorktown, Virginia, United States
Top Contributor
136 reviews 136 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a night to see NCAA BB. Loved the location. Hotel seems kind of dated but clean. Check in was smooth as they let me in early. TINY parking underneath. Room was very small as well and had AC set on 61 and room still was hot at night. Hotel was full but it did not seem to overwhelm... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here for a long weekend. What a nice hotel. Right smack dab in the middle of the city, walking distance to everything; especially the epi center. When we first arrived the valet greeted us with open arms. The front desk was alert and helped us right away. A little hiccup in confusion as we booked... More 

Was this review helpful? Yes
Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment I pulled into the parking bay, I received amazing treatment! Check-in was quick and courteous and I was even able to switch to a King room. I think the bathrooms are a bit small but that didn't negatively impact my trip. Also, the A/C went out in my room and it was repaired quickly and I also... More 

Was this review helpful? Yes
Long Island, NY
Contributor
13 reviews 13 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I took a long weekend trip to Charlotte and we couldn't have been happier with this hotel. It was clean, very close to restaurants, bars and local attractions. The staff was friendly and I loved that they had a small Starbucks within the hotel itself. Perfect for the morning routine. When we checked in we were greeted... More 

Was this review helpful? Yes
Atlanta, Georgia
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on a Bachelor party over the St. Patty's Day pub crawl weekend in 2015. The pub crawl has about 20,000 attendees so the city is packed with people. The marriott is right in the thick of lots of restaurants and within walking distance to the epicenter and all the sports stadiums. The rates for this hotel were very... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

I have been staying at this since November 2014. And, never ever get a king room even though it is listed on my Marriott profile as a pref Never!!! This Marriott is an old Marriott. The rooms looks old and dull compared to other hotels in the town and compared to other Marriott. The TV'S barshow cleachannels forget about HD... More 

Was this review helpful? Yes
Eva P, Guest Relations Manager at Charlotte Marriott City Center, responded to this review

Thank you for taking the time to review your stay at the Charlotte Marriott City Center. We apologize for any inconvenience that you have experienced during your visit. We are excited to share with you that we are schedule to undergo extensive renovations that will result in a brand new décor in the rooms, lobby and our food and beverage... More 

Chappaqua, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel was not very hospitable on the concierge floor. Gary Baker seemed to be OLD and judged the guests by their color of the skin. Fair rooms. Expensive parking. Lots of good restaurants nearby. Convenient location. Check in staff was very friendly.

Was this review helpful? Yes
Eva P, Guest Relations Manager at Charlotte Marriott City Center, responded to this review

Dear Lincoln, Thank you for taking the time to review your recent stay at the Charlotte Marriott City Center. We are glad to hear that you enjoyed our central location and all of the perks that go along with staying in the heart of Uptown. However, we do apologize for any inconvenience you experienced during your stay and hope that... More 

nc
Top Contributor
94 reviews 94 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for Fleetwood Mac concert at Time Warner Arena. The location is fantastic, about 3 minutes walk to the venue. Parking was a little dicey and we were unable to park in the hotel's lot or have valet parking. They generously reduced our rate by $36 to compensate for the lack of parking. There is a garage next to... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

122 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (54)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (19)
Viewed
View from room (4)
Viewed
Bathroom (5)
Viewed
Other (18)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (54)
Viewed
Amenities (4)
Viewed
Pool (4)
Viewed
Restaurants and Bars (2)
Viewed
Standard Double (26)
Viewed
The Hotel (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question