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Charlotte Marriott City Center

3.5 of 5 100 West Trade St, Charlotte, NC 28202
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Certificate of Excellence 2014
Charlotte Marriott City Center
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Charlotte Marriott City Center
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440 reviews from our community

Traveler rating
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    184
    66
    17
    15
See reviews for
67
104
25
165
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our stay here was great! Anytime we called with a question or needed something the front desk was very helpful and polite. I left my pillow unfortunately so I called the day after I checked out. The woman at guest services took my number to call me back so she could look for it and I received a call back... More

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Farmington, Minnesota
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Room was clean and beautifully decorated. Service impeccable, particular the concierge lounge. Drinks at night, and wonderful breakfast. Will definitely stay again next time I'm in town. Restaurant downstairs was also great. Good was delicious and the bartender was very personable and gave good tips on local attractions.

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Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

My wife and I frequently stay here whenever we have a downtown Charlotte dinner, get together, or event to attend. We enjoy the hotel, the location, and the facilities. The breakfast is very good too. The hotel is close to some of the best dining and the cigar bar (Cutters) off the lobby is excellent.

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Honolulu, Hawaii
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is beautiful, and centered in the heart of downtown Denver. We were checked in by a friendly and efficient gentleman, and were quickly in our room, complete with a very comfortable bed. There is a very large, heated swimming pool and workout facility. The only thing missing is a hot tub.

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New York City, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

OMG. It was a disaster. Room seemed OK until water started dripping through overhead light in bathroom (Room 1016), and noises overhead resembled bowling alley. Lots of problems: Internet is expensive, parking is expensive, breakfast is average, toiletries aren't restocked if used. Trying to think of something positive to say, but at a loss. Other hotels were fully booked, so... More

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Gary O, Public Relations Manager at Charlotte Marriott City Center, responded to this review

Thank you for the review of your recent stay at the Charlotte Marriott City center. We apologize for the problems you have encountered during your visit. We have resolved the maintenance issue and have discussed the restoring of guest room toiletries with our housekeeping department. Again, we apologize and we hope that you will give us another opportunity to host... More

Anderson, South Carolina
Top Contributor
180 reviews 180 reviews
22 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This property is a little dated but still nice. The desk staff are nice and welcoming. The rooms are average and are nothing to get excited about with small bathrooms. However, the concierge lounge for the 'statused' members is really nice. Beth is normally welcoming you into the lounge for breakfast and there are many options to choose from. In... More

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Cardiff, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a weekend with friends. Room was basic but comfortable. No complaints for the price we paid plus great views over the city! Location is perfect, everything in walking distance. Overall an excellent Marriott experience and would definitely stay here again when I return to Charlotte.

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Atlanta, Georgia, United States
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here a couple of nights on business. The hotel has a perfect location and is in the center of it all -- close to many office buildings, businesses, restaurants and venues. The hotel itself is a standard Marriott (which is a good thing). My room was clean and comfortable. The hotel staff is wonderful and the service is... More

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Beaufort, SC
Top Contributor
262 reviews 262 reviews
59 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is centrally located and that is the best thing I can say about it. The property is in dire need of a makeover unless you enjoy a little flashback to the 80s and miss harvest gold, small bathrooms, thin walls, Free in room wi-fi?? What's that?? Need a safe?? You will have to trot down to the lobby... More

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Gary O, Guest Relations Manager at Charlotte Marriott City Center, responded to this review

Thank you for taking the time to let us know about your recent stay at the Charlotte Marriott City Center. We are happy to hear that you enjoyed our location and all the perks that Uptown Charlotte has to offer. We understand that you were dissatisfied with the overall look of our hotel. We are sorry to hear that you... More

Atlanta, GA
Contributor
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I visited Charlotte in August for a friend's wedding and stayed at the Charlotte Marriott City Center for convenience to the wedding and reception and because I am a reward member (no status though). This is a basic Marriott - clean, comfortable, small rooms, reasonably priced. Check-in was less than smooth, due in part to the craziness that afternoon with... More

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Gary O, Manager at Charlotte Marriott City Center, responded to this review

Thank you for taking the time to review your recent stay at the Charlotte Marriott City Center. We apologize that you are unsatisfied with the check-in experience, bar menu, and the staff service in the restaurant. We are glad to hear that you enjoyed the location in the Uptown area and everything it has to offer. We hope you consider... More

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Additional Information about Charlotte Marriott City Center

Address: 100 West Trade St, Charlotte, NC 28202
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Charlotte Marriott City Center 3.5*
Number of rooms: 438
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Also Known As:
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte

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