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All 170 Charlotte hotels

Charlotte Marriott City Center

3.5 of 5 Hotel   |   100 West Trade St, Charlotte, NC 28202 (First Ward)
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77%
Ranked #49 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
alohasun3 Chicago, Illinois
  • Reviews (377)
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377 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Chicago, Illinois
Contributor
15 reviews 15 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very clean and updated lobby, very accommodating service at the front desk - all the staff we interacted with was pleasant. Our room was smaller than other Marriott's I have stayed at (but those were in LA/Chicago/NYC) but the room service was fairly swift and the bathroom was clean as was the room. I would stay here again.

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Gurnee, IL
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was at the hotel for an association meeting in June, 2014. When you walk in the lobby it's open and clean. I tried to check in early, around noon, and was offered a handicap accessible room, which was not an issue. The room was normal size with a king bed. It was very clean. Since it was an association... More

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Awendaw.sc
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Just came back from Charlotte, Marriott city center. After 4 days of trying to walk through the homeless bums, trying to get the staff to shut off the alarm in the next room, no where to get a cup of coffee before 6am unless you pay the $17.00 for breakfast, I am done with Charlotte and this hotel. Not to... More

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Gary O, Manager at Charlotte Marriott City Center, responded to this review

Thank you for taking your time and reviewing your stay at our hotel. We are very disappointed to hear that you were not satisfied with the amenities provided by our hotel as well as by our beautiful city. We strive to deliver the best hospitality experience for all of our guests but unfortunately we were not able to cater to... More

Myrtle Beach
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Loved this hotel. Staff was absolutely wonderful. Location was great, so many restaurants and bars. Room and pool were clean and top notch. I would definitely recommend this hotel and will always stay there when in Charlotte!

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Dublin
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights in early June while on business. Room was a good size and bed and pillows were comfortable. Front desk staff were friendly and the location of hotel is great. This hotel has to be of the sweetest smelling hotels I ever stayed in. Not overpowering, just nice. I had a room on the 8th floor... More

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San Francisco, California
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

If you want the city at your finger tips, this is a great hotel. Very central and steps away from a variety of restaurants, bars and the rest of Charlotte. This has been my second stay, both for business trips. If you don't want to have another night alone at a hotel bar, you have many food choices from casual... More

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Charlotte, North Carolina
Contributor
17 reviews 17 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

As a platinum member who travels constantly and who has written some of the most amazing reviews for the Marriott chain, I am sad that I am writing my first bad review. I had made reservations for a special birthday and had asked if upgrades were available on that weekend. I was assured that would not be a problem. When... More

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Gary O, Manager at Charlotte Marriott City Center, responded to this review

Dear Margit, Thank you for taking your time to let us know about your experience during your recent stay at our hotel. I regret to hear that you were not satisfied with the level of amenities provided to you as a Platinum Guest. We always make strive to show our appreciation for all of our guests and try to be... More

fitchburg, ma
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Cannot thank the staff of the Charlotte Marriott City Center enough for the kindness they showed to my daughter when we checked in. It was our second visit to the hotel and they sent her up chicken soup as she was not feeling well at all upon check in. We did not ask for it, but they did it for... More

Was this review helpful? Yes 1
Gary O, Manager at Charlotte Marriott City Center, responded to this review

Thank you very much for your kind comments regarding your recent stay at the Charlotte Marriott City Center. We are very happy to hear that you enjoyed your stay and the amenities provided by our hotel and our hosts. I’m sorry to hear that your daughter was sick during your travels, there is nothing worse than to be away from... More

Charlotte,NC
Contributor
20 reviews 20 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 2, 2014

I stayed here on March 29th to attend a friends wedding that was being held at Founder's Hall. Check in was a breeze. The room was clean & up to date. The only problem was finding a spot to park in the parking deck. The hotel is a few blocks away from the Epicenter. I would definitely stay here again.

Was this review helpful? Yes 2
Newport News, Virginia
Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 1, 2014

Walking into this hotel, my first impression was great. It smelled fabulous, the service staff held the door open and I was able to check in quickly. My room was clean and spacious. The gym was clean and well stocked with towels. I especially liked the 5th floor outside lounge area. Cons: No parking, no microwave or refrigerator in my... More

Was this review helpful? Yes 3
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Additional Information about Charlotte Marriott City Center

Address: 100 West Trade St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Charlotte Marriott City Center 3.5*
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Also Known As:
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#32 Romantic Hotel in Charlotte #40 Business Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
This 438 room luxurious Charlotte hotel is located in the heart of Uptown Charlotte's business district. And, it is moments away from Charlotte's finest restaurants, shopping, nightlife & museums. ... more   less 
Number of rooms
438

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