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All 170 Charlotte hotels

Charlotte Marriott City Center

3.5 of 5 Hotel   |   100 West Trade St, Charlotte, NC 28202 (First Ward)
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Ranked #48 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Tee L Greensboro, North Carolina
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413 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
Greensboro, North Carolina
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

My husband and I wanted to getaway for the weekend and hangout in Charlotte. This hotel is right in the middle of uptown(downtown), walking distance to restaurants, nightlife, the epicenter, museums, panthers stadium and bobcats arena. The breakfast buffet was good, but you have to pay an extra $3 to get hot food, (I'm a platinum member and I usually... More

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Top Contributor
76 reviews 76 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here a number of times and overall have thoroughly enjoyed by time here. The hotel offers a fantastic concierge lounge - few Marriott lounges offer as much amenities for breakfast, dinner, and desert. The staff is great from the employees to the management. Any concerns or needs raised were always promptly and thoroughly addressed. The location is... More

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Alameda, California
20 reviews 20 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a convention. Everything was like clockwork - checked in in minutes. The room was well appointed and clean. The food was great. Weirdly enough, for a 3 day convention, I never left the property except to go back to the airport!

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Piedmont, NC
Top Contributor
106 reviews 106 reviews
15 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 1 week ago

I just returned from a three-day visit here. I could not rate this location excellent due to outrageous prices. But I want to make it clear that the pricing issues are the only reason this place doesn't get an excellent rating. This is a nice place considering everything. The staff here is exceptional. If you have a question, they have... More

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Gary O, Manager at Charlotte Marriott City Center, responded to this review

Thank you for taking the time to review your stay at the Charlotte Marriott City Center. We greatly appreciate your kind comments regarding our hosts and the amenities provided at our hotel. I’m happy to hear that our hosts were able to make such a positive impression during your visit. We hope you enjoyed our location and were able to... More

Smithfield, North Carolina
Top Contributor
86 reviews 86 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We were there for a convention. Check in by mobile app to avoid line. King room was nice and clean, but bathroom was small. The bath tub was slippery with no treads. Plenty of plugs and large Tv. Nice bed and pillows. We enjoyed the conference and the food was good

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

$1,300 room charge for 3 nights and what did I get: 1) a door thst anyone could have broken into the room - front desk never fixed after two phone calls. 2) The hotel never vacuumed the room - I had to pick up the crumbs from my guest. 3) Wedding champagne missed delivery - wrong room, wrong last name,... More

Was this review helpful? Yes 1
Gary O, Manager at Charlotte Marriott City Center, responded to this review

Thank you for taking the time to share your feedback about your experience during your stay at the Charlotte Marriott City Center. We understand that during such a special occasion people try to celebrate life and its milestones and we are sorry to hear that you were not able to enjoy that day with your family. We realize that this... More

Denver, Colorado
Top Contributor
54 reviews 54 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon entering the hotel, you are met with a pleasant clean smell of the lobby. This definitely puts you in a good mood. They have iced lemon water available right near check in which is a nice touch. All the employee's are typical Marriott, which is excellent. The elevators are conveniently placed by check in and before you know it... More

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Buffalo, New York, United States
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

Right in the midst of Downtown activity, this hotel was a very good experience. Staff was incredibly customer focused and responsive. Only way visit could have been better is if free WiFi was included in guest rooms - only "free" available in front lobby. Lastly, handicapped access room was a bit cramped in trying to navigate with a wheel chair.

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Auckland Region, New Zealand
Top Contributor
78 reviews 78 reviews
51 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As always the Marriott's I have stayed at are very consistent. Well appointed rooms with comfortable beds. Staff very helpful and the restaurant we had breakfast at was fabulous within the hotel. Happy to come back

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Concord, NC
Top Contributor
240 reviews 240 reviews
55 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First class Marriott property near the center of Charlotte. Easy walking distance to Epicenter and plenty of restaurants and nightlife. Parking is easy with valet or self park. Nice rooms however the bathroom is small. We enjoyed the pool in the morning on the 5th floor. Would definitely stay here again. Billy at the front desk made it a pleasant... More

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Additional Information about Charlotte Marriott City Center

Address: 100 West Trade St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Charlotte Marriott City Center 3.5*
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Also Known As:
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte

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