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Charlotte Marriott City Center

3.5 of 5 100 West Trade St, Charlotte, NC 28202
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Certificate of Excellence 2014
Charlotte Marriott City Center
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Charlotte Marriott City Center
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444 reviews from our community

Traveler rating
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    68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Durham, North Carolina
1 review
3 of 5 stars Reviewed 2 days ago NEW

The hotel and room itself were very clean and comfortable. The staff were very friendly and approachable. Overall things were fine, but a couple of situations were frustrating for us. My boyfriend and I paid for a couples package that included a bottle of champagne on arrival and breakfast. When we checked in and got up to our room there... More 

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Gary O, Guest Relations Manager at Charlotte Marriott City Center, responded to this review

Thank you for taking the time to review your stay at the Charlotte Marriott City Center. We appreciate your kind comments regarding our staff and accommodations and we are sorry to hear that your overall experience did not live up to your, or our, expectation. Please, be assure that we have shared your feedback regarding the couples package and parking... More 

Charlotte, North Carolina
Top Contributor
58 reviews 58 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are looking for the big bang marriot hotel then this is the one you want. Nestled in the heart of center city at the corner of Trade and Tryon you can't get anymore in the center of town. Large open lobby offers easy check-in and includes some good restaurants as well as a starbucks. Hotel has many rooms... More 

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anchorage
Contributor
11 reviews 11 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff has been great, especially the bellmen. However we paid for a room and were assured at check in we were on an upper floor and we would have a city view, our city view was of the side of another building and a parking lot. The room was clean, and you could tell they had done a remodel,... More 

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Gary O, Guest Relations Manager at Charlotte Marriott City Center, responded to this review

Thank you for taking the time to let us know about your experience during your stay at the Charlotte Marriott City Center. We appreciate your kind comments about our Hosts. We believe that the personalized service we provide to all of our guests makes us stand out among other hotels in Uptown Charlotte. It is unfortunate to hear that you... More 

Shelby, nc
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location-small but well appointed rooms. Staff-particularly at breakfast could use a little more southern charm. It appeared both the front desk and restaurant were understaffed. Tartan rant was a bit cramped for breakfast but it was nice to have a full platinum breakfast for a $3 up charge.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Our stay here was great! Anytime we called with a question or needed something the front desk was very helpful and polite. I left my pillow unfortunately so I called the day after I checked out. The woman at guest services took my number to call me back so she could look for it and I received a call back... More 

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Farmington, Minnesota
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Room was clean and beautifully decorated. Service impeccable, particular the concierge lounge. Drinks at night, and wonderful breakfast. Will definitely stay again next time I'm in town. Restaurant downstairs was also great. Good was delicious and the bartender was very personable and gave good tips on local attractions.

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Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

My wife and I frequently stay here whenever we have a downtown Charlotte dinner, get together, or event to attend. We enjoy the hotel, the location, and the facilities. The breakfast is very good too. The hotel is close to some of the best dining and the cigar bar (Cutters) off the lobby is excellent.

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Honolulu, Hawaii
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 11, 2014

This hotel is beautiful, and centered in the heart of downtown Denver. We were checked in by a friendly and efficient gentleman, and were quickly in our room, complete with a very comfortable bed. There is a very large, heated swimming pool and workout facility. The only thing missing is a hot tub.

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New York City, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 10, 2014

OMG. It was a disaster. Room seemed OK until water started dripping through overhead light in bathroom (Room 1016), and noises overhead resembled bowling alley. Lots of problems: Internet is expensive, parking is expensive, breakfast is average, toiletries aren't restocked if used. Trying to think of something positive to say, but at a loss. Other hotels were fully booked, so... More 

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Gary O, Public Relations Manager at Charlotte Marriott City Center, responded to this review

Thank you for the review of your recent stay at the Charlotte Marriott City center. We apologize for the problems you have encountered during your visit. We have resolved the maintenance issue and have discussed the restoring of guest room toiletries with our housekeeping department. Again, we apologize and we hope that you will give us another opportunity to host... More 

Anderson, South Carolina
Top Contributor
183 reviews 183 reviews
23 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed November 10, 2014 via mobile

This property is a little dated but still nice. The desk staff are nice and welcoming. The rooms are average and are nothing to get excited about with small bathrooms. However, the concierge lounge for the 'statused' members is really nice. Beth is normally welcoming you into the lounge for breakfast and there are many options to choose from. In... More 

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Additional Information about Charlotte Marriott City Center

Address: 100 West Trade St, Charlotte, NC 28202
Location: United States > North Carolina > Charlotte > Fourth Ward
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Charlotte Marriott City Center 3.5*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Orbitz, AAA Travel Services, Expedia, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Charlotte Marriott City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Hotel Style:
#33 Business Hotel in Charlotte

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