The staff was excellent. Everyone was very polite at all times. I stopped using Marriott a few years back because of a bad experience overseas but, in two recent stays at different properties in the U.S. the service has been outstanding. The hotel pool and area looked a bit dated. The rooms were very clean. A well situated location for... More

The hotel is at a great location and near everything. also the sprinter airport shuttle leaves you across from the hotel which is awesome. Upon arrival the front desk was very cold and not friendly at all. Our room was a decent size but no mini fridge that kind of sucked. Also no free wifi in the room and $4... More

I recently stayed at this Marriott and the location is perfect if you are looking to be in the middle of it all. It's across the street from a hooters and a local bar and also near the epicenter of Charlotte which is a great outdoor place with a mall and theater, restaurants and clubs. The hotel itself has an... More

We recently stayed at the City Center Marriott at the invitation of a friend instead of the Aloft. First, the positives: it is very convenient to restaurants, shopping, the Discovery Center, the Epicenter (that has live shows each Thursday throughout the summer) and transportation. The restaurants and amenities are what you'd expect from a Marriott (keep in mind there is... More

I have been going to Charlotte for 13 years now for the big race. I found this one about 3-4 yrs ago and keep coming back. The location is perfect for walking to any restaurant or bar in the city and its safe to do that. Service is great. Its clean and the decor is current. Best of all they... More

Overall very nice. The staff was wonderful. You also will feel very safe walking around at night. Yes, like any downtown there are homeless but no one is asking for money. Great restaurants are nearby. The only downside was that at least the room I was in was very small. The bathroom door seemed to be a mini door so... More

This Marriott might have been the best one that I have yet stayed at! THe location is awesome, although everything that moved you could hear... BUt overall the service was awesome and close to the center and nice!

Okay, you call and reserve an Executive Suite with a roll away bed. What do you expect to find upon arrival? It was just an "okay" room, with the bed standing up against the wall. We left for dinner & returned without the bed being set up for us. This is not the kind of service I would have expected.... More

My husband and I stayed here during a marriage retreat. The room we had was very nice, not the fanciest room in the building I'm sure, but it had all we needed and expected from a Marriott. Others in the group who were staying on the front side of the building did mention issues with noise from the street (loud... More