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Quality Inn & Suites

2.0 of 5
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3100 Queen City Drive, Charlotte, NC 28208 (Formerly La Quinta Inn Charlotte Airport)
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Ranked #106 of 171 Hotels in Charlotte
A recent review
4 of 5 stars reviewed 1 week ago
cloncs Colfax, North Carolina
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142 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Colfax, North Carolina
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Room phone didn't work. Found trash and what looked like a empty used cocaine bag behind the phone table. I just tossed it all in the trash. No big deal. Didn't even know the room phone didn't work until before I checked out. Had cell phones so didn't need it.

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Brisbane, Australia
Top Contributor
53 reviews 53 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our family with my 75 yr old mother arrived at 9:30pm into Douglas airport, what a mess, construction everywhere. Phoned the hotel to find out about shuttle bus and was told to wait in section C and the driver would be there in about 20 minutes. So we waited inside the airport for 10 minutes and headed outside into the... More 

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Bend, Oregon
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is showing its age and the rooms could use a facelift. However, the staff are among the most friendly helpful hotel staff we have encountered in our 6 months of traveling around. We stayed 4 nights and while it is basic and old it is also staffed with people who seem to be happy you are there. Breakfast... More 

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Winston Salem, North Carolina
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked this hotel through Park Sleep Fly 2 weeks prior to a flight out of CLT. I called one week prior to my stay and the staff member confirmed I was booked in a double non smoking room. However, when I arrived at the hotel I was told 5 different things in 15 minutes about my reservation. Apparently I... More 

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Newport, Tennessee
Top Contributor
53 reviews 53 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So having moved to east Tennessee Charlotte Airport is our best choice for international flights (given Knoxville airport is almost not served by a jet airplane these days) and its 3 hours away so the best option our friends advised is to book one of the hotels at CLT that allow parking for up to 14 days with a nights... More 

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Louisville, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After a flight cancellation we were stuck in Charlotte. This hotel seemed fine for a night. Outward appearances aside (run-down, in need of a paint job, not the best neighborhood), the night front desk rep was kind but didn't give us much info about the hotel, nor the continental breakfast (that's closes at 9A, mind you!) The rooms were mediocre... More 

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Longview, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

I will not stay at this hotel again. The computer was not working when we got here and we could not check in. In our room, the bathtub was broken, the toilet clogged, desk drawer broken and sofa had holes . After we finally got checked in, we went to get on the elevator and it was dirty. Once we... More 

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Winston Salem, North Carolina
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

First, in reservations, I got a perky lady, named Sabrina with a very positive attitude to make sure all my reservation needs would be met and I would be HAPPY! Yes indeed! Check in was a breeze, the room was clean and open, not scrunched, heat fine, bathroom fine, internet, fine, and the beds were comfortable with a choice of... More 

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Sioux Falls, South Dakota
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 16, 2015 via mobile

Everything smelled like smoke, the room was dirty with hair on the bathroom floor. The free lotion had already been used. The shower drain needed some serious attention and toilet was not bolted to the floor. Worst of all was what sounded like gang violence at 2am in the parking lot! Breakfast was supposed to be served starting at 6am,... More 

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Asheville, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 14, 2015

didn't really effect me, but there was a domestic altercation in one of the rooms that required the local police to respond. Could have happened in any motel hotel at any price. But every thing was clean. Nice TV....etc.

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