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Quality Inn & Suites

2.0 of 5
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3100 Queen City Drive, Charlotte, NC 28208 (Formerly La Quinta Inn Charlotte Airport)
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Quality Inn & Suites
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Ranked #108 of 171 Hotels in Charlotte
A recent review
4 of 5 stars reviewed 5 days ago
Discoverygal1 Granite Falls, North Carolina
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155 reviews from our community

Traveler rating
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    37
    32
    32
See reviews for
39
38
15
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Granite Falls, North Carolina
Top Contributor
93 reviews 93 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Really appreciated the service and pleasant people here at the Quality Inn in Charlotte. We had a early morning flight out to Seattle and were able to stay here the evening before so we didn't have to rise much before the sun. Shuttle was waiting to take us on the short drive to the airport and they allowed our car... More 

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Myrtle Beach, South Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Carpet was filthy; wear shoes or slippers!! Bathroom sink drained extremely slow, needs cleaned out :( The toilet chain had to be reattached 3 times in 1 night! Tub/shower was in need of freshening up! Entire room needs updated. On a good note, Cracker Barrel next door for eating and CLT Airport extremely easy to get to; maybe 10 minutes... More 

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Rockville, Maryland
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

When they cancelled the flight I begged the attendant not to send me to a filthy hotel and she assured me she would not. The only good thing I have to say was that it was somehow clean but otherwise it was a depressing as an airport hotel can be. Obviously no gym and they seem to be fans of... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

I stayed last night and called earlier in the day to find out about the shuttle and was told to call when I arrive and go to zone C. We waited over a hour with repeat calls to Sabrina who lied to me and told me I missed him twice. There was another passenger waiting as well so we all... More 

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Albany, New York
1 review
4 of 5 stars Reviewed 1 week ago

The accommodations themselves weren't fantastic, but Sabrina's organizational skills and excellent service made the night much more tolerable for me. I arrived with several others from the airport when our flight was cancelled. We were grumpy, it was already late, and we now had to wait in line to check in and spend the night before we could continue our... More 

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Washington DC, District of Columbia
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Only went to the hotel because of a flight cancellation, with little else available. The hotel was old, furniture and common areas in need of a refresh, but it's a budget hotel, so I did not expect more. You get what you pay for. The room was clean, the TV was good, the bed was reasonably comfortable, the staff was... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Sabrina was the one who helped my friend and I. She was great! So understanding! As soon as we got there she showed us a map of how to get to our room! Doors where being painted and renavation! We where sad to see the pool was not open. And we talked to her and she allowed us to check... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Sabrina is amazing. She was very cooperative and helped us out tremendously, we went in our room and went to the pool and realized there wasn't any water yet, so she gave us a full refund since they advertised a pool and it wasn't ready. She was even helping us find another hotel with a pool. #employeeofthemonth #gosabrina

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Florence, South Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

Frist off i arrived at 4 check in is at 3. 2 rooms reserved...I was told one room was not ready. they switched my room...well once in the room i found a busted TV....i let management know...they said they would see what they could do. but where would they get a TV if they are "OVERBOOKED"...WE THEN GET PLACED BACK... More 

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

cheaper hotel ,had to switch rooms due to a non locking door and a broken phone, the next room smelt of weed and cigarettes with a big hole in the wall behind our dresser. Would recommend spending a few more dollars to get something a little better.

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