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Quality Inn & Suites

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3100 Queen City Drive, Charlotte, NC 28208 (Formerly La Quinta Inn Charlotte Airport)
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Best prices for: 1 room 1 guest
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Quality Inn & Suites
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160 Reviews from our TripAdvisor Community

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Traveler rating
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    34
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
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    (54)
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    (25)
All months
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I think it's time for an update, quality inn. Once a place gets old it's hard to feel clean. Room felt fairly icky. We appreciate the pet and smoker-friendly rooms though. AC dripped onto the carpet the whole time which makes me wonder about mold. Everything worked well enough. Staff was friendly and helpful. Probably would stay somewhere else next... More 

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Dublin
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is quite old and dirty.The carpets and curtains don't seem to have ever been washed.The furniture in the lobby look like the dirt has been ingrained for years into its fabric. Everything is smelly and rooms for non-smokers stink of tobacco smoke which the cleaners have tried to cover up with an artificial sticky and sweet flower or... More 

Was this review helpful? Yes 1
Milwaukee
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My iPad was stolen out of my room due to hotel staff negligence. I was not properly checked into my room and hotel staff let another family into my room. My iPad was stolen as a result. Called police and filed a report. Office was unable to determine if stolen by the family or member of hotel staff. Hotel owner... More 

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New Haven, Connecticut
1 review
1 of 5 stars Reviewed June 16, 2015

Worst stay ever! I wouldn’t recommend this hotel, period. Cleanliness; roaches and bugs crawling on the floors, and the outside had rotting boards, it looked in disrepair. In addition, the garbage overflowing in the breakfast area. Attention to customers; staff were too involved with being on their personal phones then paying attention to the needs of the customer, e.g., showing... More 

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Johnson City, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

Very good for a short stay. Quite neighbourhood. Helpful and friendly frontdesk. I was driving from a driving a different city and they let me check-in and check-out late which was awesome. The room was clean but the curtains were a little short.

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Granite Falls, North Carolina
Level Contributor
93 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 19, 2015

Really appreciated the service and pleasant people here at the Quality Inn in Charlotte. We had a early morning flight out to Seattle and were able to stay here the evening before so we didn't have to rise much before the sun. Shuttle was waiting to take us on the short drive to the airport and they allowed our car... More 

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Myrtle Beach, South Carolina
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 19, 2015

Carpet was filthy; wear shoes or slippers!! Bathroom sink drained extremely slow, needs cleaned out :( The toilet chain had to be reattached 3 times in 1 night! Tub/shower was in need of freshening up! Entire room needs updated. On a good note, Cracker Barrel next door for eating and CLT Airport extremely easy to get to; maybe 10 minutes... More 

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Rockville, Maryland
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed May 19, 2015

When they cancelled the flight I begged the attendant not to send me to a filthy hotel and she assured me she would not. The only good thing I have to say was that it was somehow clean but otherwise it was a depressing as an airport hotel can be. Obviously no gym and they seem to be fans of... More 

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1 review
1 of 5 stars Reviewed May 15, 2015 via mobile

I stayed last night and called earlier in the day to find out about the shuttle and was told to call when I arrive and go to zone C. We waited over a hour with repeat calls to Sabrina who lied to me and told me I missed him twice. There was another passenger waiting as well so we all... More 

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Albany, New York
1 review
4 of 5 stars Reviewed May 13, 2015

The accommodations themselves weren't fantastic, but Sabrina's organizational skills and excellent service made the night much more tolerable for me. I arrived with several others from the airport when our flight was cancelled. We were grumpy, it was already late, and we now had to wait in line to check in and spend the night before we could continue our... More 

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