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Quality Inn & Suites

2.0 of 5
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3100 Queen City Drive, Charlotte, NC 28208 (Formerly La Quinta Inn Charlotte Airport)
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Ranked #104 of 171 Hotels in Charlotte
A recent review
3 of 5 stars reviewed yesterday
HawaiiFive0 West Sussex, England
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144 reviews from our community

Traveler rating
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    34
    28
    30
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37
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33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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West Sussex, England
Top Contributor
128 reviews 128 reviews
37 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed yesterday NEW

Due to missing our connecting flight, we just wanted somewhere to stay for what was only 7 hours until our early morning flight. I booked 2 rooms using a discounted rate voucher given to us from the airline. This is a motel style place with people able to walk past your room from the outside. The surrounding area is not... More 

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Lexington, South Carolina
Senior Contributor
40 reviews 40 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here prior to a flight out from the Charlotte AirPort. It was clean. The walls were very thin so we heard everything in the rooms next door and outside. The staff was happy and friendly. It is pretty outdated though.

Was this review helpful? Yes 1
Colfax, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Room phone didn't work. Found trash and what looked like a empty used cocaine bag behind the phone table. I just tossed it all in the trash. No big deal. Didn't even know the room phone didn't work until before I checked out. Had cell phones so didn't need it.

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
53 reviews 53 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed March 13, 2015

Our family with my 75 yr old mother arrived at 9:30pm into Douglas airport, what a mess, construction everywhere. Phoned the hotel to find out about shuttle bus and was told to wait in section C and the driver would be there in about 20 minutes. So we waited inside the airport for 10 minutes and headed outside into the... More 

Was this review helpful? Yes 1
Bend, Oregon
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 12, 2015

The hotel is showing its age and the rooms could use a facelift. However, the staff are among the most friendly helpful hotel staff we have encountered in our 6 months of traveling around. We stayed 4 nights and while it is basic and old it is also staffed with people who seem to be happy you are there. Breakfast... More 

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Winston Salem, North Carolina
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 11, 2015

I booked this hotel through Park Sleep Fly 2 weeks prior to a flight out of CLT. I called one week prior to my stay and the staff member confirmed I was booked in a double non smoking room. However, when I arrived at the hotel I was told 5 different things in 15 minutes about my reservation. Apparently I... More 

Was this review helpful? Yes 1
Newport, Tennessee
Top Contributor
57 reviews 57 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 11, 2015

So having moved to east Tennessee Charlotte Airport is our best choice for international flights (given Knoxville airport is almost not served by a jet airplane these days) and its 3 hours away so the best option our friends advised is to book one of the hotels at CLT that allow parking for up to 14 days with a nights... More 

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Louisville, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 11, 2015

After a flight cancellation we were stuck in Charlotte. This hotel seemed fine for a night. Outward appearances aside (run-down, in need of a paint job, not the best neighborhood), the night front desk rep was kind but didn't give us much info about the hotel, nor the continental breakfast (that's closes at 9A, mind you!) The rooms were mediocre... More 

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Longview, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 26, 2015

I will not stay at this hotel again. The computer was not working when we got here and we could not check in. In our room, the bathtub was broken, the toilet clogged, desk drawer broken and sofa had holes . After we finally got checked in, we went to get on the elevator and it was dirty. Once we... More 

Was this review helpful? Yes 1
Winston Salem, North Carolina
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2015

First, in reservations, I got a perky lady, named Sabrina with a very positive attitude to make sure all my reservation needs would be met and I would be HAPPY! Yes indeed! Check in was a breeze, the room was clean and open, not scrunched, heat fine, bathroom fine, internet, fine, and the beds were comfortable with a choice of... More 

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