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All 170 Charlotte hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   3100 Queen City Drive, Charlotte, NC 28208 (Formerly La Quinta Inn Charlotte Airport)
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Ranked #101 of 170 Hotels in Charlotte
A recent review
5 of 5 stars Reviewed November 18, 2014
travelincpl North Carolina
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128 reviews from our community

Traveler rating
    26
    22
    29
    25
    26
See reviews for
34
30
15
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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North Carolina
1 review
5 of 5 stars Reviewed November 18, 2014

Great location....we had flown all day and were dog tired. Hotel was right down the street from the airport. Check-in was quick, easy, staff friendly and efficient. Room was good size, clean, beds were beyond comfortable with big fluffy pillows. Slept great until some people went by the room in the wee hours of the morning hollering to each other.... More 

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1 review
4 of 5 stars Reviewed November 16, 2014

On October 13 at 1AM I arrived home to Charlotte utterly exhausted after being up for about 36 hours. I had flown from Amsterdam to Atlanta then on to Charlotte. A very impatient traveler reached across me at baggage claim in Atlanta, hooked his suitcase on mine and pulled me down to the floor on my side. I'm a senior... More 

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North Myrtle Beach, South Carolina, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2014

The staff was very friendly and efficient at checkin. Jara was very helpful and handled a busy checkin with ease handling several guests at one time it was great to watch her work. The shuttle was fast and friendly service running ontime even with busy traffic. The room was quiet with super fluffy pillows very quiet and comfortable nights sleep.... More 

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Pequot Lakes, Minnesota
Contributor
19 reviews 19 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 30, 2014

Overall, we very satisfied with this hotel and the services provided. The staff is professional and shuttle drivers very helpful. The outside of the property is tired and needs general clean-up and much work, but the interior rooms and lobby are OK. Our first floor room was clean, linens fresh, and very quiet. This property is a good value for... More 

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Royal Palm Beach, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 28, 2014

While the location near the airport was ideal, our room was horrible. The curtains did not provide privacy from the outside, the air conditioner leaked water on to the carpet and the dead bolt lock on the door was missing screws which prevented it from operating correctly!!

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1 review
3 of 5 stars Reviewed October 27, 2014

Overall, very satisfied with this hotel and the services provided. Staff were professional and very candid. Location of this hotel met my ever needs! Nice spacious rooms for such short notice; reasonable price as well. Recommend this hotel and will see you all again!

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Topeka, Kansas
1 review
5 of 5 stars Reviewed October 26, 2014

Sabrina checked us in after a late-night arrival. She was super cheery and very accommodating--helping us to get a room on the 1st floor since we had a bunch of luggage. Everyone else on staff was also extremely friendly and helpful. Would definitely stay her again.

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Axton, Virginia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed October 21, 2014 via mobile

The room looked nasty, the night stand lamps didn't work, the alarm clock didn't work. The air conditioner worked but the thermostat was not accurate, but at least it worked. We were exhausted and didn't feel like fussing with anyone. We slept in our clothes. Will not be staying there again!

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Rhinelander, Wisconsin
Contributor
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 14, 2014

Room was small but clean, neighborhood iffy, had to wear ear plugs. It was an old hotel. Staff was nice. Didn't make it to breakfast but was able to take advantage of the Cracker Barrel next door.....

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GRNC511, Guest Relations Manager at Quality Inn & Suites, responded to this review

Richard, We would love to have you back very soon, whether for a day or a month on your next visit! We would love the opportunity to provide you with an enjoyable stay on any terms. We are so happy that you were able to take advantage of some of the convenient walkable restaurants surrounding our hotel. We also love... More 

Asheville, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 7, 2014

Late check-in went well, though out bathroom sink was clogged (mold around inside rim of sink), walls needed painting. Room was out dated. They billed the wrong card. I used a card to hold the room & presented another card at check-in and they still billed the wrong card. I was told I would get a discount because of the... More 

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GRNC511, Guest Relations Manager at Quality Inn & Suites, responded to this review

Darrell, We are sorry that there was so much confusion regarding your billing. We realize what an inconvenience that can be. We will be sure to pull up your individual profile and ensure that everything was properly handled. Again, we apologize for the miscommunication and will be sure to execute additional preventative maintenance in order to prevent any issues in... More 

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Additional Information about Quality Inn & Suites

Address: 3100 Queen City Drive, Charlotte, NC 28208 (Formerly La Quinta Inn Charlotte Airport)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 130
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Also Known As:
Quality Hotel Charlotte
Quality Inn And Suites
Charlotte Quality Inn
Quality Inn Charlotte

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