This hotel was well-kept and was conveniently located right next to the airport, a gas station (convenience store) and Waffle House. I found it a bit annoying that there was only one representative available to assist patrons. Me and my boyfriend thought we were locked out of our room (well he thought so). I had to give the door a... More

Stayed in this hotel on a Friday night in April. Check-in was early at 2pm with no issues. I did have an issue connecting to internet on 2nd floor which I had experienced about a year ago as well when there. Requested a different room closer to a router and was quickly accomodated by the manager, Beatrice. Beatrice also called... More

Stayed here one night prior to an early flight out of CLT airport. The hotel is maybe 5minutes from the airport which is a plus. Check-in was simple. The rooms were plesant and as requested. Comfortable bed updated decor/interior and nice HDTV. Breakfast was coffees, juices, some microwaveable frozen items, boiled eggs, pastries. The access to the office is locked... More

My experience with the staff at Quality Inn and Suites has been a great one. The staff was courteous and polite. The cleaning staff ensured that my family and I had the linens and things that we needed and that the room was clean and neat. I would recommend this hotel to anyone looking for a nice quiet place to... More

Surprised I saw such bad talk about this place. I almost did not book it.... Luckily, I did. It was very nice, the staff was so helpful and went totally out of their way to help me.. Breakfast was pleasant, but what can you say for a continental breakfast? Easily accessible to the highway, walk to eat some dinner or... More

I was placed in this hotel after US Airways canceled the Aruba trip. I knew of this hotel and area and did not want to go there. I lived in Charlotte for two years. I was surprised to see the room was clean and I felt the paint, new carpet, drapes and bedding along with good firm mattresses were a... More

Got placed here after missing a connecting flight. Even though i only payed a "discount" rate of $55, I still feel ripped off. The place has been heavily painted, but paint cant fix everything. The rooms all open to the outside. My door had clearly been forced at some point but "smoothed". Door was dented and dirty. Remote didnt work,... More

I would not recommend anyone to this hotel. I stayed on the first floor , which my door was outside and inside of the room the microwave didnt work the mini fridge was wobbley. There was no wireless connection. I had a double bed room, one of the beds had bed bugs which i killed myself . be caution of... More

Where can I start... when we got there the staff was fast but looked bored. We got a handicap room and u COULDN'T FIT A SINGLE FLY IN THE SPACE. IT WAS THE SMALLEST HANDICAP ROOM I'VE EVER SEEN. Well the bathroom was big but u couldent get to it!!! The place was right off the expressway but, not noisy... More