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All 168 Charlotte hotels

Holiday Inn Charlotte Airport Hotel

3.0 of 5 Hotel   |   2707 Little Rock Road, Charlotte, NC 28214
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Ranked #88 of 168 hotels in Charlotte
A recent review
5 of 5 stars reviewed 3 days ago
Robert B Leland, North Carolina
  • Reviews (123)
  • Photos (33)
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  • Room tips (29)
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123 people have reviewed this hotel

Traveler rating
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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Leland, North Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

Beautiful renovation on the fourth floor. Loved the beds, headboard, wall hangings,lamps,down comforter,lots of pillows, pull out table, new tile, bathroom vanity with lower shelf, shower curtain with see through top, faucet, great TV,. Very up scale, Special thanks to the front desk folks - Wanda, Matt, and Loushanta for great personalities and excellent service, Tess our server in the... More

Was this review helpful? Yes
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear RobertB, what a great conversation we had while you were checking out. It was a pleasure to meet you and to hear your comments about our new rooms. A great deal of thought and planning has gone into the layout of the rooms to make them convenient and comfortable. We hope to see you again when travels take you... More

Brevard
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel due to the fact that we had to be at the airport at 4 am so we needed something close. I have stayed at hotels near airports before and never had a problem sleeping so I figured this would be the same...I was so wrong. We arrived and check- in was very smooth. The woman that... More

Was this review helpful? Yes 1
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Tiffany B, we failed to meet your expectations during your stay and we hate to hear that. We make our living by inviting guests into our hotel just as you would invite guests to your home. What you experienced are mostly the results of our renovation. The exception would be the aircraft noise. There are two points I would... More

Draper, Utah, United States
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in a new room. very nice. good updated tech. Clean and has a lot of space. they're still renovating so i could hear them working on adjacent rooms in the morning. overall nice stay.............

Was this review helpful? Yes 1
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Chris C, it was a pleasure to have you here with us and I want to thank you for your assessment of our newly renovated rooms. They are getting great reviews and we will be returning another completed floor (57 rooms) to inventory shortly. That means that fully half of our rooms will be newly renovated with the rest... More

Duanesburg, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are back and forth from NY to Greenville, SC quite a bit for several weekends and usually say in South Carolina. My husband decided to book a hotel by Charlotte AP instead this time so he could grab an hour or two more sleep. We picked this hotel as we've seen it when we head to I85 from the... More

Was this review helpful? Yes 1
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear fastball12, that's what we like to hear. We met your expectations and you were in and out without a problem to report. I will most likely be here when you return and would love to meet you. I can be reached through the front desk and look forward to your arrival. More

Palatine
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The place is fine and certainly in a good location for anyone needing a stop over for an early flight as I had. The renovations make determining the entry a bit of a puzzle and the check-in area is tight if you have a lot of people. Fitness room had more machines out of order than working but the barbells... More

Was this review helpful? Yes
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear msr63, thanks for your post. I am encouraged that all of your points are reversible. By that I mean that each point is being addressed in the renovation. Actually, we are operating out of temporary facilities while the renovation is being completed around us and when they are finished we will be back to normal. The fitness center is... More

Detroit, Michigan
Top Contributor
85 reviews 85 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed March 14, 2014

This hotel definitely doesn't live up to Holiday Inn's standards. It's tired, dated, poor lay out, cold showers, slow internet, etc... The only positives are it's fairly affordable, near the airport and clean. Charlotte is so beautiful, this hotel is not!

Was this review helpful? Yes
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Ejones77rtw, I can't disagree with much that you said. We are a dated hotel, no doubt. But our renovation will be completed mid-summer and we will have nothing to be ashamed of. Actually, I think we will be the hotel to beat in the airport area. Then...BOTH Charlotte and the Holiday Inn Charlotte Airport will be beautiful. Regards and... More

Brownsburg, Indiana
Top Contributor
86 reviews 86 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 14, 2014

This is a nicer than average airport Holiday Inn that is currently being renovated. The lobby is completely obscured right now, but the staff worked with it very well and got me checked in quickly. My room was very nice, albeit the bathroom was tiny. All furniture and furnishings were updated, and it was very nice. I wouldn't hesitate to... More

Was this review helpful? Yes 1
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Bret H, thank you for staying with us and responding with such a positive survey. I hope you have a chance to return when renovations are completed and we can "strut our stuff" with a bit more confidence. We appreciate you choosing us and look forward to seeing you again very soon. More

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2014

Thanks to Matt Casterlin and Jose Gonzalez, who were working the desk when I stayed at the Holiday Inn Charlotte Airport March 6th. They were both very helpful and friendly in terms of providing me with assistance, directions, places to go shopping and for dinner, etc. They really helped make my stay both more effective and more enjoyable.

Was this review helpful? Yes 1
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear visitingjhuprofessor, this is what hospitality is all about. These two guys throw themselves into the job and they make you feel welcome while you are with us. We have an all-employee meeting each month and we will be recognizing those team members that go above and beyond. Jorge and Matt will be glad to hear that we met your... More

Minneapolis, Minnesota
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 23, 2014

The staff were very polite and I can be understanding of construction mess and inconvenience. That's what construction is all about. However, I could not ignore the stickiness that seemed to be all over the room. I did not choose this hotel, but rather am here because my company booked it. The packaged cups were very sticky and smelled as... More

Was this review helpful? Yes
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear kmorey303, we truly desire to make this right. Our promise is that your stay will be right or we will reimburse the cost of that item. But it will be difficult to identify the problem room or the housekeeper that serviced you that day without more information. Would you be willing to call me so that a resolution can... More

Richmond, Virginia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 14, 2014

I've seen some negative reviews of this hotel on other sites including the Holiday Inn website. Yes it is somewhat dated and undergoing needed renovations. However, my un-renovated room is clean, the bed is comfortable, the water is hot, and I have everthing I need to be able to work in comfort while sitting out this air traffic problem. I... More

Was this review helpful? Yes 3
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear John W, thank you so much for your review. We did, indeed, work hard during the storm completing tasks outside of our employees normal responsibilities where we could and I am proud of every one of them. The renovation is coming along great...the rooms that have been turned back into inventory are getting rave reviews, we are moving along... More

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Additional Information about Holiday Inn Charlotte Airport Hotel

Also Known As:
Charlotte Holiday Inn
Holiday Inn Charlotte
Address: 2707 Little Rock Road, Charlotte, NC 28214
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #88 of 168 hotels in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Charlotte Airport Hotel 3*
Official Description (provided by the hotel):
The Holiday Inn Charlotte Airport Hotel offers all the comforts of home with our 212 beautifully appointed guest rooms and suites. We have all the amenities a business or leisure traveler needs including complimentary high speed internet access, a seasonal outdoor pool, complimentary 24 airport shuttle, 24 hour fitness center, 24 hour business center and more. This Charlotte hotel features 4,500 square feet of event space, perfect for meetings and receptions. Our staff can assist in making your conference, meeting or social event a success. When in the mood for relaxing, come visit Casey s Grill, offering a delectable menu of American cuisine in a sports-themed atmosphere. The Holiday Inn Charlotte Airport is located just 1 mile from Charlotte Douglas International Airport. We are centrally located to Interstates 86, 77 and 485 with a quick and easy commute to any area of Charlotte. We are conveniently located to U.S. National Whitewater Center, Bank of America Stadium, Bobcat Arena, Johnson C Smith University, Belmont Abbey College, Billy Graham Library, Concord Mills Outlet Mall, Lowe s Motor Speedway, Charlotte Convention Center and more. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Charlotte Airport Hotel offers all the comforts of home with our 212 beautifully appointed guest rooms and suites. We have all the amenities a business or leisure traveler needs including complimentary high speed internet access, a seasonal outdoor pool, complimentary 24 airport shuttle, 24 hour fitness center, 24 hour business center and more. This Charlotte hotel features 4,500 square feet of event space, perfect for meetings and receptions. Our staff can assist in making your conference, meeting or social event a success. When in the mood for relaxing, come visit Casey s Grill, offering a delectable menu of American cuisine in a sports-themed atmosphere. The Holiday Inn Charlotte Airport is located just 1 mile from Charlotte Douglas International Airport. We are centrally located to Interstates 86, 77 and 485 with a quick and easy commute to any area of Charlotte. We are conveniently located to U.S. National Whitewater Center, Bank of America Stadium, Bobcat Arena, Johnson C Smith University, Belmont Abbey College, Billy Graham Library, Concord Mills Outlet Mall, Lowe s Motor Speedway, Charlotte Convention Center and more. ... more   less 
Number of rooms
200

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