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All 170 Charlotte hotels

Holiday Inn Charlotte Airport Hotel

3.0 of 5 Hotel   |   2707 Little Rock Road, Charlotte, NC 28214
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52%
Ranked #89 of 170 hotels in Charlotte
A recent review
5 of 5 stars reviewed 1 week ago
Lilly711 Raleigh, North Carolina
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136 people have reviewed this hotel

Traveler rating
    32
    39
    27
    17
    21
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23
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67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I called prior to my stay to make some changes to my reservation, and Jennifer at the FD was very helpful and actually held a great conversation over the phone. Upon my arrival, she was all the same. The gentleman at the door was also very nice and willing to help me with my luggage, and also provided me with... More

Was this review helpful? Yes
Kansas City, Missouri
Contributor
16 reviews 16 reviews
10 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here again on our way to Jamaica. We overnighted in Charlotte needed hotel near the airport. This holiday and fit the bill. Well the renovations that have just started last year almost complete, the hotel was clean very friendly, the restaurant had excellent food, and the room was very nice. If you need a hotel near the Charlotte... More

Was this review helpful? Yes
Bermuda
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got home from spending four days in the Holiday Inn Charlotte Airport Hotel. Even though they were doing extensive renovations, we had a very nice stay with 14 teenagers and 4 adults. Miss Charlotte cleaned the makeshift lobby area and bathroom so well, you forgot you were not in a full lobby. The lobby bathroom was the cleanest bathroom... More

Was this review helpful? Yes 1
Ann S, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear BMH2477, First and foremost I would like to thank you for taking the time to post a comment concerning your recent stay at our Hotel. I am glad that your overall stay with us was enjoyable and that you were so pleased with Charlotte. She does an outstanding job and I your positive comments have been shared with her.... More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is under renovation, but they don't tell you that on the website. It's a mess... same price but 0 amenities even though told otherwise upon check-in. My room also smells disgusting and I am on the newly renovated 4th floor. On first night of four and already miserable.

Was this review helpful? Yes 15
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear 7432, actually we DO advise prospective guests about renovation activity on our website. Right on the home page under "Announcements" we disclose in detail what is taking place here to make our hotel the best in the area. Additionally, we respond regularly to other renovation comments posted on this site. It's really pretty difficult to miss! With regard to... More

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Hotel is under renovation still, but I was fortunate enough to stay on the fourth floor where my room was completely updated and clean. Nice modern appointments, and a nice view of the landing path of the airplanes arriving to charlotte douglas. I can't speak to the restaurant itself, but I did order room service two nights and was very... More

Was this review helpful? Yes 1
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Themilkmaann, great to have you with us for two nights and to hear that the room and restaurant offerings met your expectations. However, you also mentioned that the value at our hotel is just not there, that you paid as much or more for neighboring hotels with better ratings. Please consider that there are only two other hotels in... More

NY
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed June 12, 2014

Perhaps this location will be acceptable once renovation is complete, but it is currently not worth the inconveniences and staff seems to simply provide excuses,not solutions. Nighttime safety is questionable also. Security doesn't pay much attention to the loitering near the entrances.

Was this review helpful? Yes 17
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear TravelerMD11, what you call "a mess" we call a work in progress. We have successfully conducted business and cared for guests out of a temporary front desk, temporary restaurant and bar and done it all with great service reviews. Actually, even though we are in renovation Holiday Inn Charlotte Airport is only a few points below the national average... More

1 review
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 9, 2014

Had to stay over in CLT due to cancelled flight. Specifically chose this hotel because of 24 hour shuttle service. When I called they told me shuttle wasn't running and they would pay for cab - which they did. Cab driver was very upset because after waiting in queue he ended up with a 1 mile fare. I gave him... More

Was this review helpful? Yes 18
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Hershey B, it looks like we missed your expectations on a few different levels. The reason our front desk asked about the shower handle is because it is a bit confusing and I'm sure she was doing her best to assist. However, I will take exception to your comment about our bathrooms "being out of the 70s". Rather, they... More

Spokane, Washington
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 30, 2014

We arrived in later than expected due to flight delays and was pleasantly surprised that the restaurant was still open at 10pm. We had a nice dinner and wine, which the bar tender poured into a to go glass for the room. The shuttle was not working from the airport and they paid for our taxi. The morning shuttle was... More

Was this review helpful? Yes 1
1 review
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 29, 2014

I understand remodeling the hotel, however, they are now grinding the concrete floor directly above my room. The noise level is beyond anything comfortable. My call to the front desk after a half hour, thinking that it would be short lived, to see how much longer they would be torturing me was very cordial, from what I could hear but... More

Was this review helpful? Yes 14
IHGCare, Guest Relations Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Wayne S, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

boone nc
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2014

I picked this hotel because it's REALLY close to the Charlotte airport, and I had an early flight. It was easy to find, extremely convenient to long-term airport parking, and it was quiet and peaceful. The staff was friendly and the sandwich I got at the bar was good. I would give it five stars, but the parking was quite... More

Was this review helpful? Yes
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Additional Information about Holiday Inn Charlotte Airport Hotel

Address: 2707 Little Rock Road, Charlotte, NC 28214
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Charlotte Airport Hotel 3*
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Also Known As:
Charlotte Holiday Inn
Holiday Inn Charlotte

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Charlotte Airport Hotel offers all the comforts of home in 200 newly renovated guest roooms and suites. Amenities include a business center, complimentary high speed internet access, a seasonal outdoor pool, complimentary 24/7 airport shuttle, 24/7 fitness center, complimentary newspaper and a variety of in-room toiletries. This Charlotte hotel features 4,039 square feet of event space and six separate meeting rooms, the largest of these totaling 2,242 square feet. Conference Services support staff are always available through the sales office. Dining options include The Hub Bar and Grill, offering American cuisine in a contemporary atmosphere. The Holiday Inn Charlotte Airport is located just 1 mile from Charlotte Douglas International Airport. We are centrally located to Interstates 85, 77 and 485 with a quick and easy commute to any area of Charlotte. We are conveniently located to U.S. National Whitewater Center, Bank of America Stadium, Hornet's Arena, Johnson C. Smith University, Belmont Abbey College, Billy Graham Library, Carolinas Aviation Museum, Charlotte Motor Speedway and the Charlotte Convention Center. ... more   less 
Number of rooms
200

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