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All 170 Charlotte hotels

Holiday Inn Charlotte Airport Hotel

3.0 of 5 Hotel   |   2707 Little Rock Road, Charlotte, NC 28214
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Ranked #89 of 170 hotels in Charlotte
A recent review
3 of 5 stars reviewed 3 days ago
LuisCruz Hope Mills, North Carolina
  • Reviews (139)
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139 people have reviewed this hotel

Traveler rating
    32
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    28
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    21
See reviews for
23
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67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Hope Mills, North Carolina
Contributor
20 reviews 20 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Eventhought the hotel is under renovation, the service and effort of the personnel is highly efficient. Keep in mind that some inconvenients are considered when a facility is under renovation, however, it's not the employees fault, they provided us with the most quality service under the circumstances during our stay even at late night hours, when some service was needed.... More

Was this review helpful? Yes
Lake Ridge
1 review
4 of 5 stars Reviewed 4 days ago NEW

We have 3 kids (6 weeks, 2, and 4), so I always mention this in reviews for other families traveling. The booking agent was very helpful in finding a hotel off the road we were traveling on, so that was great. We arrived at midnight after driving from the pan handle of Fl all day. It is right off I-85,... More

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Alvarado, Texas, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Stayed in a newly renovated room and it was what I'd expect from a more expensive hotel. It's a little messy downstairs due to the construction but the room and the staff are great. The furniture and appointments in the room are modern styled and comfy for a stay before flying out. I was disappointed when pulling into the parking... More

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Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 5 weeks ago

I called prior to my stay to make some changes to my reservation, and Jennifer at the FD was very helpful and actually held a great conversation over the phone. Upon my arrival, she was all the same. The gentleman at the door was also very nice and willing to help me with my luggage, and also provided me with... More

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Kansas City, Missouri
Contributor
16 reviews 16 reviews
10 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed here again on our way to Jamaica. We overnighted in Charlotte needed hotel near the airport. This holiday and fit the bill. Well the renovations that have just started last year almost complete, the hotel was clean very friendly, the restaurant had excellent food, and the room was very nice. If you need a hotel near the Charlotte... More

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Bermuda
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2014

Just got home from spending four days in the Holiday Inn Charlotte Airport Hotel. Even though they were doing extensive renovations, we had a very nice stay with 14 teenagers and 4 adults. Miss Charlotte cleaned the makeshift lobby area and bathroom so well, you forgot you were not in a full lobby. The lobby bathroom was the cleanest bathroom... More

Was this review helpful? Yes 1
Ann S, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear BMH2477, First and foremost I would like to thank you for taking the time to post a comment concerning your recent stay at our Hotel. I am glad that your overall stay with us was enjoyable and that you were so pleased with Charlotte. She does an outstanding job and I your positive comments have been shared with her.... More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed June 30, 2014 via mobile

The hotel is under renovation, but they don't tell you that on the website. It's a mess... same price but 0 amenities even though told otherwise upon check-in. My room also smells disgusting and I am on the newly renovated 4th floor. On first night of four and already miserable.

Was this review helpful? Yes 18
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear 7432, actually we DO advise prospective guests about renovation activity on our website. Right on the home page under "Announcements" we disclose in detail what is taking place here to make our hotel the best in the area. Additionally, we respond regularly to other renovation comments posted on this site. It's really pretty difficult to miss! With regard to... More

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 20, 2014 via mobile

Hotel is under renovation still, but I was fortunate enough to stay on the fourth floor where my room was completely updated and clean. Nice modern appointments, and a nice view of the landing path of the airplanes arriving to charlotte douglas. I can't speak to the restaurant itself, but I did order room service two nights and was very... More

Was this review helpful? Yes 1
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Themilkmaann, great to have you with us for two nights and to hear that the room and restaurant offerings met your expectations. However, you also mentioned that the value at our hotel is just not there, that you paid as much or more for neighboring hotels with better ratings. Please consider that there are only two other hotels in... More

NY
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed June 12, 2014

Perhaps this location will be acceptable once renovation is complete, but it is currently not worth the inconveniences and staff seems to simply provide excuses,not solutions. Nighttime safety is questionable also. Security doesn't pay much attention to the loitering near the entrances.

Was this review helpful? Yes 19
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear TravelerMD11, what you call "a mess" we call a work in progress. We have successfully conducted business and cared for guests out of a temporary front desk, temporary restaurant and bar and done it all with great service reviews. Actually, even though we are in renovation Holiday Inn Charlotte Airport is only a few points below the national average... More

1 review
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 9, 2014

Had to stay over in CLT due to cancelled flight. Specifically chose this hotel because of 24 hour shuttle service. When I called they told me shuttle wasn't running and they would pay for cab - which they did. Cab driver was very upset because after waiting in queue he ended up with a 1 mile fare. I gave him... More

Was this review helpful? Yes 19
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Hershey B, it looks like we missed your expectations on a few different levels. The reason our front desk asked about the shower handle is because it is a bit confusing and I'm sure she was doing her best to assist. However, I will take exception to your comment about our bathrooms "being out of the 70s". Rather, they... More

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Additional Information about Holiday Inn Charlotte Airport Hotel

Address: 2707 Little Rock Road, Charlotte, NC 28214
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Charlotte Airport Hotel 3*
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Also Known As:
Charlotte Holiday Inn
Holiday Inn Charlotte

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Charlotte Airport Hotel offers all the comforts of home in 200 newly renovated guest roooms and suites. Amenities include a business center, complimentary high speed internet access, a seasonal outdoor pool, complimentary 24/7 airport shuttle, 24/7 fitness center, complimentary newspaper and a variety of in-room toiletries. This Charlotte hotel features 4,039 square feet of event space and six separate meeting rooms, the largest of these totaling 2,242 square feet. Conference Services support staff are always available through the sales office. Dining options include The Hub Bar and Grill, offering American cuisine in a contemporary atmosphere. The Holiday Inn Charlotte Airport is located just 1 mile from Charlotte Douglas International Airport. We are centrally located to Interstates 85, 77 and 485 with a quick and easy commute to any area of Charlotte. We are conveniently located to U.S. National Whitewater Center, Bank of America Stadium, Hornet's Arena, Johnson C. Smith University, Belmont Abbey College, Billy Graham Library, Carolinas Aviation Museum, Charlotte Motor Speedway and the Charlotte Convention Center. ... more   less 
Number of rooms
200

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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