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All 170 Charlotte hotels

Holiday Inn Charlotte Airport Hotel

3.0 of 5 Hotel   |   2707 Little Rock Road, Charlotte, NC 28214
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Ranked #89 of 170 hotels in Charlotte
A recent review
5 of 5 stars reviewed 1 week ago
BRENDA B
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142 people have reviewed this hotel

Traveler rating
    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Houston, Texas
Top Contributor
164 reviews 164 reviews
52 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 1 week ago

Although many of the rooms have already been refurbished and are suitable for business travelers, the rest of the hotel is (at least temporarily) a disaster. There is no lobby, the restaurant/bar is basically a makeshift diner, and in general the hotel has a dirty feel. The elevators had more dents than a car in a demolition derby. The hotel... More

Was this review helpful? Yes
Ann S, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear johnbhansen, Thank you for taking the time to share your recent experience at our hotel. The renovations of the hotel have been extensive due to the fact that the owner is not merely remodeling but is completely transforming the hotel. The interior of the hotel will be completed by mid October and with the state-of-the-art renovations, the Holiday Inn... More

1 review
5 of 5 stars Reviewed 1 week ago

I'm orginally from Florida and just arrived in Charlotte, NC in search of a brand new start and a new job. And the best part by far was the driver that I had that was driving me around. The driver's name is Troy who was superb. He was the ultimate professional. He was knowledgeable and informative. It was a pleasure... More

Was this review helpful? Yes
Ann S, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear BRENDA B, Thank you for choosing the Holiday Inn Charlotte Airport and for taking the time to share your recent experience with us. Your comments concerning Troy were greatly appreciated and have most definitely been shared with him. As a General Manager it is a true pleasure a member of our team leaves such an outstanding impression, especially to... More

St Martin
Top Contributor
84 reviews 84 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel last year for 1 night and decided to try elsewhere this trip. Unfortunately, we ended up eating in the evening at the restaurant as the Hilton doesn't have one! The restaurant was one of the main reasons we didn't stay again at the HI but saw that renovations were in progress so thought maybe it... More

Was this review helpful? Yes
Ann S, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear The Butterfly Farm, First and foremost thank you for taking the time to share with us your feedback concerning your recent visit to our restaurant. I can definitely understand your point of view as it pertains to the restaurant's ambiance. Our new menu was schedule to be part of the "Opening" of our newly renovated Lobby, however, due to... More

Hope Mills, North Carolina
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Eventhought the hotel is under renovation, the service and effort of the personnel is highly efficient. Keep in mind that some inconvenients are considered when a facility is under renovation, however, it's not the employees fault, they provided us with the most quality service under the circumstances during our stay even at late night hours, when some service was needed.... More

Was this review helpful? Yes
Ann S, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear LuisCruz, Thank you for choosing the Holiday Inn Charlotte Airport and for taking the time to share your experience with us on Tripadvisor. Your comments concerning the friendliness and efficiency of the staff is greatly appreciated as they are truly the hotel's greatest asset. I apologize that you were disappointed that breakfast was not included in your room rate,... More

Lake Ridge
1 review
4 of 5 stars Reviewed 2 weeks ago

We have 3 kids (6 weeks, 2, and 4), so I always mention this in reviews for other families traveling. The booking agent was very helpful in finding a hotel off the road we were traveling on, so that was great. We arrived at midnight after driving from the pan handle of Fl all day. It is right off I-85,... More

Was this review helpful? Yes
Ann S, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Jennifer Tyner, Thank you for choosing the Holiday Inn Charlotte Airport and for taking the time to post a response on Tripadvisor concerning your recent visit. Your comments concerning the staff as well as our newly renovated rooms is greatly appreciated. It is always a pleasure to receive positive comments concerning the staff as they are truly the hotel's... More

Alvarado, Texas, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in a newly renovated room and it was what I'd expect from a more expensive hotel. It's a little messy downstairs due to the construction but the room and the staff are great. The furniture and appointments in the room are modern styled and comfy for a stay before flying out. I was disappointed when pulling into the parking... More

Was this review helpful? Yes
Ann S, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Heath H, Thank you for choosing the Holiday Inn Charlotte Airport and for taking the time to post a review on Tripadvisor concerning your recent stay with us. Your compliments concerning the staff are greatly appreciated and will be shared. As you mentioned, the renovations are still in the works, however, the rooms are exquisite. We hope that you... More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed July 17, 2014

I called prior to my stay to make some changes to my reservation, and Jennifer at the FD was very helpful and actually held a great conversation over the phone. Upon my arrival, she was all the same. The gentleman at the door was also very nice and willing to help me with my luggage, and also provided me with... More

Was this review helpful? Yes
Ann S, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Lilly711, Thank you for choosing the Holiday Inn Charlotte Airport for your recent stay and for taking the time to post about your experience on Tripadvisor. It is always a pleasure to receive positive feedback concerning the friendliness and level of service provided by the staff. It is especially exciting when individual staff members are acknowledged by name. We... More

Kansas City, Missouri
Contributor
16 reviews 16 reviews
10 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed here again on our way to Jamaica. We overnighted in Charlotte needed hotel near the airport. This holiday and fit the bill. Well the renovations that have just started last year almost complete, the hotel was clean very friendly, the restaurant had excellent food, and the room was very nice. If you need a hotel near the Charlotte... More

Was this review helpful? Yes
Ann S, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear luvisland, Thank you for choosing the Holiday Inn Charlotte Airport and for taking the time to post a review of our hotel. As you mentioned, the hotel renovations are nearing completion and we are excited that you had an opportunity to see for yourself what an outstanding Holiday Inn this soon will be. It is always a pleasure to... More

Bermuda
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2014

Just got home from spending four days in the Holiday Inn Charlotte Airport Hotel. Even though they were doing extensive renovations, we had a very nice stay with 14 teenagers and 4 adults. Miss Charlotte cleaned the makeshift lobby area and bathroom so well, you forgot you were not in a full lobby. The lobby bathroom was the cleanest bathroom... More

Was this review helpful? Yes 1
Ann S, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear BMH2477, First and foremost I would like to thank you for taking the time to post a comment concerning your recent stay at our Hotel. I am glad that your overall stay with us was enjoyable and that you were so pleased with Charlotte. She does an outstanding job and I your positive comments have been shared with her.... More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed June 30, 2014 via mobile

The hotel is under renovation, but they don't tell you that on the website. It's a mess... same price but 0 amenities even though told otherwise upon check-in. My room also smells disgusting and I am on the newly renovated 4th floor. On first night of four and already miserable.

Was this review helpful? Yes 18
Jeff B, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear 7432, actually we DO advise prospective guests about renovation activity on our website. Right on the home page under "Announcements" we disclose in detail what is taking place here to make our hotel the best in the area. Additionally, we respond regularly to other renovation comments posted on this site. It's really pretty difficult to miss! With regard to... More

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Additional Information about Holiday Inn Charlotte Airport Hotel

Address: 2707 Little Rock Road, Charlotte, NC 28214
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Charlotte Airport Hotel 3*
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Also Known As:
Charlotte Holiday Inn
Holiday Inn Charlotte

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Charlotte Airport Hotel offers all the comforts of home in 200 newly renovated guest roooms and suites. Amenities include a business center, complimentary high speed internet access, a seasonal outdoor pool, complimentary 24/7 airport shuttle, 24/7 fitness center, complimentary newspaper and a variety of in-room toiletries. This Charlotte hotel features 4,039 square feet of event space and six separate meeting rooms, the largest of these totaling 2,242 square feet. Conference Services support staff are always available through the sales office. Dining options include The Hub Bar and Grill, offering American cuisine in a contemporary atmosphere. The Holiday Inn Charlotte Airport is located just 1 mile from Charlotte Douglas International Airport. We are centrally located to Interstates 85, 77 and 485 with a quick and easy commute to any area of Charlotte. We are conveniently located to U.S. National Whitewater Center, Bank of America Stadium, Hornet's Arena, Johnson C. Smith University, Belmont Abbey College, Billy Graham Library, Carolinas Aviation Museum, Charlotte Motor Speedway and the Charlotte Convention Center. ... more   less 
Number of rooms
200

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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