Was checked in a smoking roon told non smoking, when got to room so smokey I needed a hazmat team, room old, ac/heat noisey, old and dirty. Manager had room sprayed down to reduce smoke.... promised a uograde the next day since hotel was booked solid, Next door was told they were out of suite upgrades but gave me a... More

Hotel getting dated. Business Room is way out of touch. the computer must be ancient, it does not have adobe on it and other than checking in and printing a boarding pass all you can do is surf the net if you have hours to kill. (computer is a snail) The TV in my room had more snow on it... More

I stay here several times a year on business and the staff has always been the best. They appreciate their customers and always make you feel welcome. More

When they say it's an airport hotel, they mean it! The planes skim the roof of the building, so if you're on the top floor, use earplugs. Fortunately, we had an Exec Rm on the ground floor and were saved from the noise. Also I think these rooms are in better condition than some of the others. Some of the... More

Total Dump. everything is old, worn, dirty. Outside looked ok, check in was good. on our way to our room we noticed, everything was old, worn, dirty. I took the steps after I saw the elevator. The room was the same, worn out. Went to the bar, the kid behind the bar ask for my ID, I am 53 years... More

This hotel had many good features - exceptionally friendly staff, a bar and a restuarant in the lobby, convenient complimentary to-and-from airport shuttle, and close to the airport. The rooms however are dated, looking like they are slightly older butr everything was clean and beds are comfortable. More

My initial reason to post a review was in regards to the staff, since so many reviews are negative, I think I should say mine. Unlike many reviews, I found the staff to be extremely professional, positive and friendly. There wasn't a long wait but if there was, you got to expect that almost anywhere. There was an issue with... More

As Holiday Inns across the country are being updated this one has been left behind. First the good....the location to the airport is great and they offer a free shuttle that leaves every half hour. It is maybe a 5 minute ride to the terminal. When I checked in the AC unit was broken and I called the front desk.... More

I travel extensively for work (every other week) and HI is my preferred hotel. This one is to be avoided. Despite a staff of five behind the desk, there was no eye contact and the checkin process was painfully slow. The room was dated and the bathroom dirty. The tile around the tub was cracked and the grout moldy. Due... More