We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 170 Charlotte hotels

Hilton Charlotte University Place

3.5 of 5 Hotel   |   8629 JM Keynes Dr, Charlotte, NC 28262
Hotel deals
Hotel website
Hotel amenities
Special Offer
SeaLife Package
Save Saved
You added Hilton Charlotte University Place to your Saves list
Hilton Charlotte University Place
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
86%
Ranked #21 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
aimansmith New York City, New York
  • Overview
  • Reviews (651)
  • Photos (124)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (116)
  • Location
  • More
true
Write a Review

651 people have reviewed this hotel

Traveler rating
    374
    180
    59
    25
    13
See reviews for
121
103
41
313
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for Hilton Charlotte University Place
See the most recent reviews
New York City, New York
Contributor
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly staff, nice room. TV was a little fuzzy (not that I watched much), shower wasn't great (not terrible either), restaurant was nothing to write home about but there are quite a few options within walking distance. Overall no complaints, would stay here again.

Was this review helpful? Yes
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear AimanSmith, Thank you for taking the time to give us your feedback from your recent stay. We were glad to hear that our staff made you feel welcome. We were also delighted to hear that you enjoyed the lakeview with various restaurants and dining options. We are glad that you would choose the Hilton Charlotte University Place again and... More

Germantown, United States
1 review
5 of 5 stars Reviewed 1 week ago

The view of the lake from our room was spectacular. The location was wonderful with the beautiful lake walking paths, swans & ducks to feed and restaurant opportunities. The hotel was beautiful. I have recommended it to others and would definitely stay there again

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Larry V, Thank you for your feedback from your recent stay. We were delighted to hear that you enjoyed one of our newly renovated rooms and that you enjoyed the view of the lake with the surrounding shops and restaurants within walking distance. Thank you for your recommendation to your friends and family. That speaks volumes to Upper Management... More

Senior Contributor
23 reviews 23 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

My daughters and I stayed her for a weekend recently. The hotel itself is situated near a lake with some shopping and restaurants within walking distance, which is nice. The hotel itself was a disappointment. I paid extra for a concierge level room. The first night they had brownies and nachos/salsa plus free soda. Pretty skimpy from my past experience.... More

Was this review helpful? Yes
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Richygirl, Thank you for your feedback from you recent stay. I would first like to apologize for the noise disturbance regarding other guests who were having a party in their room. I wanted to give you some feedback that our security officers walk the halls at least twice a night and I have reported this incident to our security... More

New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

Great location near UNCC, restaurants and shops. Beautiful lake view. The hotel appears to be fairly new. The rooms are spacious. Staff is friendly and helpful. Great outdoor pool and gym. There is a restaurant, but wish they had other breakfast options.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Walker610, Thank you for your feedback from your recent stay. We were glad that you enjoyed the view and location of our hotel so close to many shops and restaurants and UNCC. I will share your feedback to our Food & Beverage Director and Restaurant Manager your suggestion for other breakfast options. We were glad that our staff met... More

Salem, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

I spent a weekend at the Hilton for a car show and convention. I was very pleased with the atmosphere and the professionalism of the staff. The room was clean and comfortable, and the breakfast buffet was great. I will definitely book a room at this hotel if I am visiting the area. Again, thanks to the Hilton staff.

Was this review helpful? Yes
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Rolltide971, Thank you for your feedback from your recent stay. We were delighted to hear that you enjoyed your breakfast experience in our Lakefront Restaurant. We were glad you enjoyed your stay with us during the car show. Our staff strives to go above and beyond and to give our guests the "wow" experience. It is our goal that... More

Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

We will be back for sure. Great location. Great view from our room. Plenty of places within walking distance. I did not get the chance to enjoy the bar or restaurant, but this place exudes class in looks and atmosphere. Super comfortable bed. Clean room and quiet hallways. Extremely courteous hotel staff.

Was this review helpful? Yes
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Fullwoodjunior, Thank you for your positive feedback regarding your recent stay. We were delighted to hear that our location is so convenient to many shops and restaurants within walking distance and that you enjoyed the new renovations and the view of the lake from the rooms. Thank you for your comments regarding our restaurant and bar and hopefully, you... More

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I had to move to this hotel after a bad experience at the Comfort Suites University just a few blocks away and I have to say, this hotels is amazing! Friendly, nice environment, respectful and of course I love the view! Will coming back for sure. Andrew.

Was this review helpful? Yes
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Andrew Rom, Thank you for your positive feedback regarding your recent stay! We were glad to hear that our staff met and exceeded your expectations and that you enjoyed our lakeside view from the rooms. We look forward to you choosing the Hilton Charlotte University Place as your "must stay" location. Very truly yours, Marieta B | Guest Loyalty... More

Hendersonville, North Carolina
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Hilton as we were going to the PNC music center to see One Republic. Nice hotel close to the center. Nice spacious room and nice view of the lake. Service was good and they had a complimentary breakfast that was decent.

Was this review helpful? Yes
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear SwamiTommy, Thank you for your positive feedback regarding your recent stay! We were delighted that our location is close to the PNC Pavilion for local concerts. We were glad you enjoyed your stay and that our staff met and exceeded your expectations and that you enjoyed our lakeside view from the rooms. We look forward to you choosing the... More

Littleton, United States
1 review
5 of 5 stars Reviewed 1 week ago

I could easily recommend this hotel to my family and friends. The service, food an atmosphere were great. Very friendly and helpful staff. The purpose of my visit here was to attend a family reunion. Most of the comments by my family members about their stay here was about how awesome the food and service were at the banquet as... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Shirley N, Thank you for your positive feedback from your recent stay. We were delighted to hear that our hotel is conveniently located to many shops and restaurants in the area down by our lake. hats off to our Banquets Staff and Culinary Staff for a job well done for making your family reunion a huge success. We were... More

Baldwin City, United States
1 review
2 of 5 stars Reviewed 1 week ago

Excellent welcome and great location, but room and guest floor are a bit "tired" and didn't deliver on usual Hilton quality. Beware of a huge noisy ventilator outside at the back of the hotel if you're a light sleeper!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Anita G, Thank you for your feedback from you recent stay. I would first like to apologize for the inconveniences you experienced during your stay. We are in the process of renovating every guest room, as well as fixing our A/C units to offer a better product for our guests. We do value you as a Silver Hilton Honors... More

Owners: What's your side of the story?
If you own or manage Hilton Charlotte University Place, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Charlotte University Place? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Charlotte University Place

Address: 8629 JM Keynes Dr, Charlotte, NC 28262
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Tingo, Travelocity, Hilton Hotels, getaroom.com, Hotels.com, Priceline, BookingOdigeoWL and Venere so you can book your Hilton Charlotte University Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton

124 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (84)
Viewed
Room/suite (25)
Viewed
Bathroom (5)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (14)
Viewed
View from room (8)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Bathroom (4)
Viewed
Dining (4)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (1)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Charlotte with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Family Hotel in Charlotte #15 Business Hotel in Charlotte #21 Romantic Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 
Number of rooms
243

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hilton Charlotte University Place and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Hilton Charlotte University Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer