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Hilton Charlotte University Place

#17 of 171 Hotels in Charlotte
Certificate of Excellence
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8629 JM Keynes Dr, Charlotte, NC 28262
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Hilton Charlotte University Place
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Hilton Charlotte University Place
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875 reviews from our community

Traveler rating
    522
    227
    71
    36
    19
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163
132
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429
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

It is a great hotel on a small lake where you can enjoy a jog or walk in the morning, and peddle boats during the day. We were well cared for by the staff. The room was very comfortable and clean. The breakfast buffet on the weekend was delish. I highly recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Ruston, Louisiana
Top Contributor
83 reviews 83 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We enjoyed our stay here, and loved the views of the water from the rooms and getting to walk all around it outside. My five year old loved the playground too. The meeting space was more than adequate for the conference. Front desk was very friendly too.

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Vero Beach, Florida
Top Contributor
168 reviews 168 reviews
55 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very clean and comfortable room with a great team here. Walking distance to tons of restaurants and shops as well. Beautiful views at night and easy access to the highway. This was a great stay in the middle of a long trip.

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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the Hilton Charlotte University Place for a training institute. The institute also took place at the property. My room was incredible- truly comfy bed, extremely clean and everything (internet, refrig, etc) worked. The staff were extremely professional and accommodating. One of the front desk staff even called surrounding properties to find a swimming pool that was open... More 

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San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago

You may be away from family and friends on business but no need to fret. The staff at this hotel will charm the pity right out of the party. They are SO friendly, the food is great and the lounge is well stocked. If you have to stay in the University area - stay here!

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1 review
5 of 5 stars Reviewed 1 week ago

Second visit and have been thoroughly pleased with both. Great hotel with a great staff. Very convenient to the events we were attending. Enjoyed the surrounding shopping, restaurants and lake. Enjoyed the Charlotte area.

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Hayesville, North Carolina
Top Contributor
57 reviews 57 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Great service. I have stayed there many times and the service has always been wonderful. It also is very close to many restaurants in the area. There is a great Italian restaurant within walking distance.

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Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Bill L, Thank you for taking the time to give us your positive feedback on Trip Advisor. We were delighted to hear that you enjoyed one of our newly renovated rooms. We are also glad to hear that our hotel is conveniently located to many shops and restaurants within walking distance around a beautiful man-made lake. We were glad... More 

Clearwater Mn
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked basically sight unseen, but were very pleasantly surprised by location and access with respect airport, Z max and dining opportunities within walking distance. The room was very nice and while it lacked a balcony there was a huge window overlooking the "lake". Cozy, but busy lounge with great service and nice bar menu. On property restaurant serving breakfast, lunch,... More 

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Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, Thank you for taking the time to give us your positive feedback on Trip Advisor. We were delighted to hear that you enjoyed one of our newly renovated rooms over looking the lake. We are also glad to hear that our hotel is conveniently located to many shops and restaurants within walking distance around a beautiful man-made... More 

Naperville, IL
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was very clean & fresh. . Great location, easy walk to active. shops, dining, paddle boats and entertainment. The swimming pool was supposed to open in May, but it was closed. It did look inviting - from the glass doorway.

Review collected in partnership with Hilton Hotels & Resorts

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Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Ms. Norway, Thank you for giving us your feedback from your recent stay. We were delighted that you enjoyed the location and easy access to walk to many shops and restaurants. Our pool is open seasonally from Memorial Day until Labor Day! We hope that you will return this summer when our pool is open to relax under one... More 

Winston Salem NC, United States
1 review
5 of 5 stars Reviewed 1 week ago

My stay at the Hilton at University Place was exceptional. The room was clean; bed linens were fresh and staff were extremely courteous. Despite the fact the hotel was booked I managed to get a room from a cancellation. The staff and booking rep were wonderful.

Review collected in partnership with Hilton Hotels & Resorts

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Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Darlene, Thank you for taking the time to give us your feedback regarding your recent stay. We were glad to hear that our Reservations Team was able to secure a reservation for you. It is always our goal to be sure every guest have a wonderful experience with us and were delighted we met and exceeded your expectations. We... More 

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