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All 170 Charlotte hotels

Hilton Charlotte University Place

3.5 of 5 Hotel   |   8629 JM Keynes Dr, Charlotte, NC 28262
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86%
Ranked #20 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Katarina E
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663 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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1 review
5 of 5 stars Reviewed yesterday NEW

Every time I travel to Charlotte I stay at the Hilton Charlotte University Place. It is an awesome place to stay and relax. If there is anything that can be done to make the stay a more relaxing stay... Marieta, The Guest Loyalty Manager, will do it. She reached out to me to make sure that I am satisfied with... More

Was this review helpful? Yes
Ankney, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

Hotel is consistently a nice place to stay. Although my stays here have been for business and my expectations vary a little for family trips, considering the overall conditions, treatment, and observations of the hotel I would stay at this hotel on a family trip to the same area. The rooms are average in cleanliness. Meaning that overall it is... More

Review collected in partnership with Hilton Hotels & Resorts

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Arlington, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here for a family reunion. Good location, good price. There is not enough parking for the size of the place. The free parking is a ways off from the lot reserved for valet parking for fee. The room was a decent size, but not impressive. There was no fridge or microwave. We later requested a fridge, which they... More

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Ladson, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Had super experience, excellent room and great food. I have stayed here several times in the past and will do it again given the opportunity. The employees are always helpful, the hotel is always clean. I feel very secure at this hotel. I always look forward to staying here.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My Girlfriend and I stayed at the Hilton University Place Charlotte while in town for a concert, the staff was very professional and courteous. The room was clean and fresh, we would definitely recommend this hotel to family and friends.

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Raleigh, NC, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed at the Charlotte Hilton University, once again, as part of an annual 3-day conference for about 200 people. It is currently undergoing some very unobtrusive renovation, making a very nice facility even better. The rooms are comfortable, very quiet and well appointed. They seem to be trying to outdo everyone else with luxury bedding. The... More

Review collected in partnership with Hilton Hotels & Resorts

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NM
1 review
5 of 5 stars Reviewed 6 days ago NEW

The renovation is "first class"------the fitness center is by far one of the best in the industry and restaurants are awesome. Clean rooms and facilities to incude an updated fitness center. The evening bar are staffed well and the restaurants have great food with great service. Yevette Mendez at the front desk is superb. Courteous, polite, caring and professional-----You are... More

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Columbia, South Carolina
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This time we took the family to Concord Mills Mall, they have an aquarium now, so we took the kids and did a little shopping. And once again the hotel staff was wonderful and the new look of the rooms and decor was really impressive. Thank God for their Guest Manager, Marietta Bryan, she is full of surprises and blessed... More

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Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Jay D, Thank you for your feedback regarding your recent stay. We were delighted to hear that you enjoyed one of our newly renovated rooms and that you and your family enjoyed the new Sea Life Aquarium at Concord Mills. I was glad that you enjoyed the restaurant coupons and recommendations I gave you. We look forward to you... More

NC
Contributor
20 reviews 20 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Was at the hotel for a conference. From the front desk check in with Heather to check out with Heather - our experience was very pleasant. Everyone we came in contact with at the hotel (staff) were very pleasant and helpful. The room was clean, the meeting rooms are comfortable and our breaks/meals were tasty. If I had to say... More

Was this review helpful? Yes
Burlington, North Carolina, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We arrived early for a conference on Monday and the staff very graciously let us into our room. The staff was very friendly and accommodating while we were there for the conference. The rooms were comfortable and appeared to have been recently refreshed.

Was this review helpful? Yes
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Paul C, Thank you for your feedback from your recent stay. We were delighted to hear that our staff met and exceeded your expectations. Our staff strives to go above and beyond and to give our guests the "wow" experience. It is our goal that every guest has the Ultimate Stay Experience and hope that you continue to choose... More

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Additional Information about Hilton Charlotte University Place

Address: 8629 JM Keynes Dr, Charlotte, NC 28262
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Reservation Options:
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Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Family Hotel in Charlotte #15 Business Hotel in Charlotte #20 Romantic Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 
Number of rooms
243

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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