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All 170 Charlotte hotels

Hilton Charlotte University Place

3.5 of 5 Hotel   |   8629 JM Keynes Dr, Charlotte, NC 28262
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86%
Ranked #21 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Steven W Raleigh, NC, United States
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658 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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English first
Raleigh, NC, United States
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed at the Charlotte Hilton University, once again, as part of an annual 3-day conference for about 200 people. It is currently undergoing some very unobtrusive renovation, making a very nice facility even better. The rooms are comfortable, very quiet and well appointed. They seem to be trying to outdo everyone else with luxury bedding. The... More

Review collected in partnership with Hilton Hotels & Resorts

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NM
1 review
5 of 5 stars Reviewed 2 days ago NEW

The renovation is "first class"------the fitness center is by far one of the best in the industry and restaurants are awesome. Clean rooms and facilities to incude an updated fitness center. The evening bar are staffed well and the restaurants have great food with great service. Yevette Mendez at the front desk is superb. Courteous, polite, caring and professional-----You are... More

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Columbia, South Carolina
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This time we took the family to Concord Mills Mall, they have an aquarium now, so we took the kids and did a little shopping. And once again the hotel staff was wonderful and the new look of the rooms and decor was really impressive. Thank God for their Guest Manager, Marietta Bryan, she is full of surprises and blessed... More

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NC
Contributor
20 reviews 20 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Was at the hotel for a conference. From the front desk check in with Heather to check out with Heather - our experience was very pleasant. Everyone we came in contact with at the hotel (staff) were very pleasant and helpful. The room was clean, the meeting rooms are comfortable and our breaks/meals were tasty. If I had to say... More

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Burlington, North Carolina, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We arrived early for a conference on Monday and the staff very graciously let us into our room. The staff was very friendly and accommodating while we were there for the conference. The rooms were comfortable and appeared to have been recently refreshed.

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Henderson, North Carolina
1 review
4 of 5 stars Reviewed 3 days ago NEW

Attended Kiwanis Carolinas District Convention here Aug 23-25.Our Valet was Bernard and he was very patient with us as we arrived early before the rooms were ready. Parked all our stuff in a closed room and brought it up when our room was ready. Room was on the top floor and had a decent view. Being recently remodeled, it was... More

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Charleston, South Carolina
1 review
4 of 5 stars Reviewed 3 days ago NEW

Staff is great and attentive...clean hotel...easy to get to conference area from main part of the hotel. Wish bar area were larger, but it worked. Meals for many people were prompt and more than adequate for the people served. Conveniences are close by along with many restaurants.

Review collected in partnership with Hilton Hotels & Resorts

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Bristol, Connecticut
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed at Hilton Charlotte University Place for two nights while I was in Charlotte taking my grand child to college. Everything about it was over the top in my opinion, from start to finish. The reception area (lobby) was clean, spacious, and comfortable. The room was clean inviting, with a nice view and comfortable beds. The breakfasts were reasonably... More

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Scranton, South Carolina, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

What a hotel, Right from check-in when Juan Carlos found out we had just gotten married he did his very best to make our stay first class all the way. The room was clean and beautiful while dinner at the Lakeside Resteraunt was Outstanding from Food to service!!. This is the 2nd year in a row that we had a... More

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Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Stuart C, Thank you for your positive feedback from your recent stay. First and foremost, I want to wish to say Congratulations to the two of you and wish you both a lifetime of happiness! We were delighted to hear that our staff met and exceeded your expectations, in particular Juan Carlos for making your stay memorable. We were... More

Greer, South Carolina, United States
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I attended the Carolinas Kiwanis Convention there Aug 23 through 24. Although we had a grueling schedule of seminars and training, this hotel made it bearable. every detail was taken care of. Most mornings we needed a 6 or 7 AM wake up call and they never missed a beat. The food was superior and abundant. There were adequate servers... More

Was this review helpful? Yes
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear John J, Thank you for your positive feedback from your recent stay. We were delighted to hear that you enjoyed your stay and the rooms were well stocked and Housekeeping did a great job in delivering that home away from home feeling. We were also glad to hear that the Front Desk accommodated a wake up call for you... More

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Additional Information about Hilton Charlotte University Place

Address: 8629 JM Keynes Dr, Charlotte, NC 28262
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
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Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
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Hotel Style
#11 Family Hotel in Charlotte #15 Business Hotel in Charlotte #20 Romantic Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 
Number of rooms
243

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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