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Hilton Charlotte University Place

3.5 of 5 8629 JM Keynes Dr, Charlotte, NC 28262
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Certificate of Excellence 2014
Hilton Charlotte University Place
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Hilton Charlotte University Place
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818 reviews from our community

Traveler rating
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    69
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156
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Littleton, Colorado
Top Contributor
67 reviews 67 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars NEW

Set on a little lake with some restaurants and shops around the lake - very convenient for business travelers. Hotel was fine and the staff was friendly and professional. Coffee shop in the lobby so you can get your morning latte ;-}

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Raleigh, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel is close to UNCC and it is also close to shopping and restaurants. Great place to stay when visiting your children or for a football game, a basketball game or any of the UNCC sports. I recommend it.

Review collected in partnership with Hilton Hotels & Resorts

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Blacksburg, Virginia
Contributor
17 reviews 17 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I have stayed here six times over the past 10 years. The setting on a small man-made lake is beautiful. It is surrounded by restaurants and shops. You can rent paddle boats on the lake. The staff is very friendly, and even said, "Welcome back" on each visit. My daughter traveled with me one year when she was 10, and... More 

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Roanoke, Virginia
Top Contributor
114 reviews 114 reviews
57 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for a night on business. The room was pretty standard Hilton stuff. A minor complaint is that I could hear everything that was going on next door. My neighbors were very chatty and it didn't help me sleep. The exec lounge is very nice and spacious (two levels). The gym is OK with the usual assortment of... More 

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Southport, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Everything was great about the facility! Friendly staff, clean rooms, close to everything and quiet. Beds were comfortable. There are only two things that could be improved about this hotel.....they need to upgrade the beds to queens instead of full size and fans in the bathrooms.

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1 review
4 of 5 stars Reviewed 5 days ago NEW

A great hotel to host a conference at. The conference rooms were nice and it's location is ideal only 20 minutes away from the Charlotte Douglass International Airport. It is also located by a number of restaurants only a short walk or drive away. The rooms were well designed. Customer service was amazing with polite and prompt help only a... More 

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Greensboro, Maryland
Top Contributor
103 reviews 103 reviews
77 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great experience. Fast service and nice rooms - stayed on the 7th floor which they said were recently renovated. Don't know if the rest of the floors have been updated, so make sure to check. Only complaint is that there wasn't pen and paper!

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Virginia
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second time at this Hilton and it was even better the second time, first time for business and this time for pleasure, needed to escape a week of snow days!! Being a Diamond HH member I was upgraded on check in and the made sure that is was lake view. They could not have been more kind... More 

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Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, Thank you for taking the time out of your busy schedule to give us a wonderful review of your most recent stay with us. We were delighted to hear that you enjoyed one of our newly renovated rooms on the Executive Level and to enjoy the perks of being a Diamond Member to enjoy the newly remodeled... More 

Charlotte, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel had a good breakfast which started the day off right. Gym was a little stinky (low quality ventilation). Staff was very helpful. Rooms were a little loud during the evening, but by night it got pretty quiet. Prime location for the summer time when the boardwalk area is completely opened up.

Review collected in partnership with Hilton Hotels & Resorts

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Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Reynolds C, Thank you for taking the time to share your experience about your recent stay at our hotel. I was delighted to hear that you enjoyed the breakfast. As a Blue HHonors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy with the ventilation of the gym... More 

Charlotte, North Carolina
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Although I am from Charlotte, there are times in which you want just a small getway from the normal boring routine. I stayed at this hotel for a couple of days and just took in the atmosphere from a traveler viewpoint. The rooms are beautiful (which is what you expect from a Hilton anyway). Located in the busy University area,... More 

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Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear GNGardner, Thank you for your positive comments regarding our property. We were very glad to hear that your first choice to getaway from everyday life is to come stay with us here at the Hilton Charlotte University Place. We are glad that we are your home away from home, although you are a Charlotte resident. It speaks volumes to... More 

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Additional Information about Hilton Charlotte University Place

Address: 8629 JM Keynes Dr, Charlotte, NC 28262
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Number of rooms: 243
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Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#10 Family Hotel in Charlotte
#10 Business Hotel in Charlotte
#18 Romantic Hotel in Charlotte

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