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Hilton Charlotte University Place

#22 of 173 Hotels in Charlotte
Certificate of Excellence
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8629 JM Keynes Dr, Charlotte, NC 28262
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1 room 1 adult
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Hilton Charlotte University Place
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1,082 Reviews from our TripAdvisor Community

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Vienna, VA
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This property was near my meeting location. I had intended to stay at the Hilton Garden Inn property also nearby, but I discovered that I was booked at this property, instead. The pleasant surprise was the very friendly staff and their recommendation that I dine in their restaurant rather than venture out in the cold. The restaurant looks bar-centric, but... More 

Helpful?
Thank GettingAround8
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel staff was friendly. The room I stayed in, 9th floor, was larger than expected. The hotel was clean. Plenty of dinning options around the hotel or without a car. No issues during my two night stay. The hotel was busy and the staff seemed to manager this well.

Helpful?
Thank 511Roadman
Cleveland, United States
4 of 5 stars Reviewed 4 days ago NEW

My 2 children and I stayed over the weekend. I came for business. Room was clean and relatively nice. Certainly on par with my expectations for for a Hilton, or any place at this price. Room service was a bit expensive, again, as expected. The food was awesome. Bed was comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Garyw H
Charlotte, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent experience everytime I stay here. The hotel is very nice, clean and close to where my conferences are held. The restaurant food is excellent with great service and very friendly staff. Great place

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank James N
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear James N, Thank you for your feedback from your recent stay. We are delighted to hear that your event was very successful. Hats off to our culinary staff and Banquets Team for putting your event together, along with our wonderful Sales Staff. We appreciate your positive feedback. We look forward to hosting your next event. Best Regards, David Schaum... More 

Los Angeles, California
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My go to place when I am staying in this part of Charlotte. Nice rooms, clean, great service. Starbucks closes in lobby at 3pm so get what you need early. Comfy bed rooms odd numbered have views toward the water feature. No matter when I go or time of day the parking lot which is really big is packed...my only... More 

Helpful?
Thank Gtravels28
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Gtravels28, Thank you for your feedback from your recent stay. We are delighted to hear that your "must stay" location is the Hilton Charlotte University Place. We appreciate your positive feedback. Since our hotel is very busy, we do have 2 overflow parking areas plus our valet lot. We look forward to seeing you again soon. Best Regards, David... More 

Pennsylvania
Level Contributor
113 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent 3 nights here in this older but well maintained property. The hotel is in a nice setting with a man made lake with dining and shopping options within walking distance. The hotel caters to business travellers. The public areas are small. The gym facility was well equipped with a variety of machines as well as free weights. Edith... More 

Helpful?
Thank phillyvoyagers
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Phillyvoyagers, Thank you for your wonderful feedback from your recent stay. We were delighted to hear you enjoyed the location of our hotel over-looking the lake with many shops and restaurants within walking distance. We were glad to hear you had an opportunity to visit our Executive Lounge on the Executive Floor and that Edith made you feel welcome.... More 

Atlanta, Georgia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Charlotte Hilton University Place is a wonderful hotel. The hotel is great, but the best part is the staff! I have stayed at this hotel many times and never had a bad experience. If you have any questions just check with Marieta Bryan in the lobby and she will find the right people to assist you.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Steve W
Marieta B, General Manager at Hilton Charlotte University Place, responded to this review

Dear Steve W, Thank you for your 5-STAR Review from your recent stay. We were delighted to hear that you enjoyed one of our newly renovated rooms on the Executive Level. I was delighted to hear that our Guest Loyalty Manager, Marieta Bryan took great care of you. We look forward to you continuing to choose the Hilton Charlotte University... More 

Anniston, Alabama
1 review
5 of 5 stars Reviewed 2 weeks ago

Went to Charlotte to see the PAnthers play. Hotel was great. It clean, comfortable, convenient to the interstate and multiple eating and shopping locations. I felt it was a great value for the rate. I would definitely stay there again when in Charlotte. The staff was very friendly. Just wish it had not been so cold outside so we could... More 

Helpful?
Thank Louis B
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Louis B, Thank you for your 5-STAR REVIEW of your recent stay. We were glad to hear that you came to stay with us to watch the Panthers game here in Charlotte. We were also delighted to hear that you enjoyed one of our newly renovated rooms and that you enjoyed the many shops and restaurants within walking distance... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Jonathan/Front Desk, Juan Carlos/Front Desk and David who served us dinner and breakfast were just the best. They made our stay a most pleasant stay. We will definitely stay at this property anytime we travel North and or South. This property is the best!!

Helpful?
Thank Lou B
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Lou & Bonnie, Thank you for your 5-STAR REVIEW from your recent stay. We were delighted to hear that Jonathan and Juan Carlos at the front desk made you feel welcomed. We were also glad to hear that you had a wonderful dining experience for breakfast and dinner with David taking great care of you. We strive to go... More 

Cologne, Germany
1 review
5 of 5 stars Reviewed 2 weeks ago

Sheila Woods was extraordinarily helpful extending my stay even though the hotel was crowded with football fans. The concierge (Marieta) went beyond in arranging transportation to the airport. Weekend breakfast buffet excellent.

Helpful?
Thank Wolfgang G
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Wolfgang G, Thank you for your 5-STAR REVIEW from your recent stay. We were delighted to hear that you enjoyed your stay and that Sheila Woods made you feel welcome. I was glad to hear that our Guest Loyalty Manager, Marieta was able to assist you with your transportation needs and I was very happy to hear that everything... More 

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