Was bumped from the Residence Inn last night in Charlotte (that's a separate review) and was given this room as a freebie. It was absolutely disgusting. Cigarette burn in the comforter, strong smell of smoke/cleaning products, banged up walls and corridors, big chunks of drywall off around the elevator. I was literally depressed walking to my room. But the best... More

Even though the kids who screamed all night long down the hall stayed for free, my quiet well-behaved dog was charged $35 to stay! $35!! The room was $70, so Quality Inn has decided to make a ton of dough by charging fully another half just so a dog can sleep. Even those pesky $10 pet fees are an annoyance,... More

The hotel is in terrible condition--basically falling apart. The desk person was incredibly rude when I checked in and the one at checkout two days later was at best unhelpful. The room temperature was impossible to regulate. I'd only recommend this hotel to the most desperate of travelers and even then I'd think twice! More

When we travel there are certain chains where we will attempt to get a room. Quality Inn is one of them. We stopped there without reservations and we able to get a nice room on the first floor at a reasonable price. The breakfast buffet was fresh and had the usual fare. We did not have to go down the... More

Not a nice place to stay. Hot rooms; indifferent and rude manager. Would rather sleep in my car. Internet did not work in rooms. Front desk even admitted iphones don't work there but neither did laptop! More

Stayed here as a bump from United Airways. Yuk. Very slow pickup from the airport, and rude desk attendant blaming me for missing their shuttle. Thank you Marriott for picking us up. Hotel seems like it is in a dangerous neighborhood. Hotel room was low quality...old furniture, paint peeling, noisy AC (left off all day to save money.) Much of... More

We rented two rooms for two nights for our family vacation to Carowinds from 7/8-7/10/11. I say it is the hotel from hell because: 1-No AC in lobby, halls, or elevator. 2-Room AC was mediocre at best 3-Housekeeping did not change towels & front desk was unable to give my husband more towels until 6am the next morning. My husband... More

I stayed at this hotel for 4 days while visiting Charlotte. The location rocks. It's seconds from the interstate, public transit, and South Blvd (which is a main road, perfect for getting anywhere you're trying to go). Minutes from malls, downtown, and sweet restaurants! (Try the Italian pie on East Blvd). The staff was very funny and friendly! I ended... More

We actually changed our reservation en route after reading poor reviews about the hotel we had originally reserved. After staying 2 nights, we felt we made an excellent choice. This hotel is located in a decent area (a concern we had about the previously reserved hotel) and is within close driving distance to restaurants, shopping,etc. The room was clean and... More