Very nice, comfortable hotel. The rooms were clean and nicely decorated. Granite counter tops and hardwood floor between the living room and bedroom made it feel nice and homey. It was like being in a little apartment instead of a hotel room. Breakfast was good except Sunday they shut down the buffet an hour before breakfast was supposed to be... more

Came to Charlotte for an overnight stay on business. Hotel is very attractive inside, check-in was simple, room was clean and well kept. Bed was very comfortable. Room was quiet and the property was centrally located on the south side of town. Nice Managers welcome reception with breakfast flow and food taste being good. I would reccomend this property for... more

I was in town for 5 days/4 nights. Great rooms, very clean, love the separate living room and bedroom. The warm breakfast in the AM was good with eggs made fresh to order. And the happy hour in the evening was perfect. I did use the gym and the business center, both were adequate. The Omaha Steakhouse on site was... more

We stayed at this hotel 2 years ago and again this year. The rooms are clean and it is nice that there are two separate rooms where you can close the door between them. I didn't really look like anything had been done with this hotel since we left 2 years ago other than the business center went from 3... more

Great stay. My friend and I are teachers and on occasions we get the kids together and set off to a new destination. The hotel appears to be fairly new. We had a great 2 bedroom suite with the living area separating the rooms. The breakfast and manager's reception is one of the best that we have experienced because they... more

This hotel is a great place to stay after a long busy day. I had driven 11 hours on a last minute business trip and was grateful to see there was an Embassy Suites Hotel in Charlotte, N. C. A terrible rain storm followed me into town and I made it to the hotel just before dark. I did not... more

I am usually a lover of Embassy Suites hotels....never having a bad experience at one...until now. I actually recommended this hotel to the person I was with and felt like an idiot halfway through. The staff in this hotel are virtually worthless. The first morning we were there, the breakfast area was a mad house with kids running around everywhere...not... more

This Embassy Suites is currently undergoing renovations. It will be very nice when it is finished but is a little distracting with the noise now. One morning we opened our door to workmen outside with materials stacked up in front of our door and they were pulling electrical wire in the ceiling. The cooked to order breakfast was good -... more

The hotel accomodations themselves are nice but the customer service is less than desirable. I was one of 12 people who had their cars broken into the night of my stay. Of course, I cannot hold the hotel accountable for stolen items, but there was a disturbing sense on non-chalantness regarding any efforts to help those of us affected. Up... more