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Embassy Suites Hotel Charlotte

3.5 of 5 4800 South Tryon St, Charlotte, NC 28217
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Embassy Suites Hotel Charlotte
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Embassy Suites Hotel Charlotte
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521 reviews from our community

Traveler rating
    203
    162
    84
    39
    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clinton,MS
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Room was clean and spacious. Liked the large shower. Comfortable bed. Front desk staff was friendly and helpful. Breakfast offered many options and cooked-to-order staff were especially personable! Overall, great experience!

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Atlanta, GA
Top Contributor
182 reviews 182 reviews
58 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was in-town for work and all the hotels in Uptown were sold out due to the park and recreation conference. Luckily we were able to book rooms here. When I checked in they had me staying for two nights (mix up at my office) but I needed three nights. The front desk changed the reservation without any really conversation.... More

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Montreal
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for 3 nights during a business trip for a tradeshow in October. Not particularly convenient for downtown or the convention center. They put a shuttle on which got me to the Convention Center in about 15-20 mins. Quite convenient for the airport. The hotel itself seems dated, and a little tacky... pink cfl light bulbs in certain areas,... More

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Charlotte
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great hotel experience! Quiet, comfortable and good food! Conveniently located near the airport and all interstate highways, able to get around Charlotte easily. Hotel was busy, but I felt like experience was personable. Quiet as well. The little fridge and microwave are an added touch. Would highly recommend to anyone.

Review collected in partnership with Embassy Suites Hotels

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Saint Albans, West Virginia
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

very clean hotel, friendly staff and excellent breakfast. beatyfull grounds and lobby area. pool and hot tub very nice. very kid friendly. rooms very nice decor, modern bath room decor. room smelled and looked clean. free shuttle service to and from airport fist class.

Review collected in partnership with Embassy Suites Hotels

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KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi mustang0123, Thank you for leaving a review of our hotel on Tripadvisor. I was very pleased to see you enjoyed your stay with us. I hope to have your return soon. Cheers! Kevin - GM More

1 review
3 of 5 stars Reviewed 1 week ago

Had to wait 40 minutes on hold to talk with the front desk. My room had a chair with a hole in the upholstery. The sofa looked worn and the flooring in the little kitchenette area was rippled. Not the quality that I remember from previous visits. Not what I would consider to be Hilton standards. Disappointed overall.

Review collected in partnership with Embassy Suites Hotels

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KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi rodneyr171, Thanks very much for leaving your comments regarding your recent stay with us. I reviewed your notes with the staff as your experience does not meet the typical standard we strive to achieve. Please accept my apologies and I hope we will see you on a return visit. All the best, Kevin - GM More

Upper Marlboro, Maryland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

On 6 Aug 2014, we travelled from Maryland to Alabama to attend my wife's family reunion. We are repeat customers at this hotel; the staff always provide outstanding service and hospitality, especially Marlon. Marlon always greets us with a welcoming smile and Southern hospitality. The suite was very clean; the bed was very comfortable; the TV was relatively new with... More

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Duncannon, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Difficult reservation process if you attempt to make reservation by telephone. Stay away from hotel restaurant during lunchtime unless you have over an hour and don't mind not getting exactly what you ordered. Evening meal service was great in service, quality and price.

Review collected in partnership with Embassy Suites Hotels

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1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed here recently (the week of Sept 22nd) with my work group for a meeting. The hotel was nice and I enjoyed the amenities. I did not like that they didn't have many tv channels though (so I missed my shows). I absolutely loved Ms. Wanda and her staff members in the breakfast area. Ms. Wanda was VERY VERY... More

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KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi Maggie B, Thank you very much for providing a review of our hotel. I was very pleased to see you enjoyed your stay. In particular, I appreciate your comments on Wanda. She is a true superstar and I'm very fortunate to have her on our team. Thank you again and I hope to see you return soon! Kevin -... More

Pt Pleasant, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our family came to Embassy Suits for a visit to NASCAR Hall Of Fame. The staff and hotel were first class. I highly recomment this hotel and a visit to the Hall of Fame is something that needs to be experienced by all race fans--like me.

Review collected in partnership with Embassy Suites Hotels

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Additional Information about Embassy Suites Hotel Charlotte

Address: 4800 South Tryon St, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Charlotte 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Embassy Suites Charlotte
Charlotte Embassy Suites

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