Very clean, amazing lobby. Great Experience, they shuttled us to our restaurant and picked us up. Qucik morning breakfast, did not have to wait in line. Very accomodating on snacks and beverages in the meeting rooms.

Checked into the Embassy Suites with a smiling and very helpful desk associate. Went up to the room and found it clean and nice. Asked the desk for a recommendation for BBQ and she sent me to a super BBQ place. Close by and excellent food. Social was nice, you get 2 drink coupons which is fine. The food is... More

This is a great hotel that is 1st class with friendly staff, great appearance and comfortable bed and furnishings. The evening reception drinks were wonderful and the snacks were just okay (chips and salsa) but the breakfast was outstanding. The ladies cooking were very friendly and the omelets were delicous!!

Nice hotel, attitude of front desk staff was not very pleasant. Especially the Account Manager. Complimentary Breakfast was very good and wait staff were very pleasant...maybe they need to work at the front desk, or teach the front desk staff how to treat guest!

Everything was top notch. Only negative comments would be that the sofa & other furniture appears very dated and tired looking. The evening reception was very good, however, there were 4 little girls running at full speed all over the lobby the entire reception. It made it difficult to talk because of their screaming. I would think that since the... More

We frequently stay at Embassy Suites and found this property to be quite nice. About 5 miles off the Expressway, which isn't quite as convenient as some others but still manageable . Sadly, it was Prom weekend and Commencement all at once so there was a crush of people, probably not the usual guests, " camping " in the food... More

US Airways made us late and we missed our connection from SJU to SAT. They paid for us to stay at the Embassy Suites. While we waited in the Airport at SJU I pulled up Embassy Suites and whoa...I thought...this is only going to get worse...the reviews are bad!! I was prepared for the worst. But...EVERYTHING WAS GREAT! The drive... More

One thing to bring me back to this location over the concord mills Embassy is the free drinks and now they have change to the 2 minimum drink which has TOTALLY changed my future plans from this certain Suites. I'll gladly stay at Concord mills, cost 10$ more but the décor and newness and cleanliness and bar/restaurant is much more... More

I love to stay at Embassy Suites. One of my favorite Hotels. So when I had guests coming in from Australia, and had to pick them up in Charlotte, I wanted a nice place for them to stay. I had never gone wrong with Embassy. What a disappointment. One of the rooms was dusty, smelled so musty, that I had... More