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Embassy Suites Hotel Charlotte

3.5 of 5 4800 South Tryon St, Charlotte, NC 28217
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Embassy Suites Hotel Charlotte
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Embassy Suites Hotel Charlotte
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570 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is unique and just beautiful on the inside. The hotel staff is super friendly and wiling to help. The beds are not very comfortable however, but for the cost of the room, it was still a good value. I wish we could have stayed longer, but we only came to see my son sworn in for the Marines.

Review collected in partnership with Embassy Suites Hotels

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Charlotte, NC
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Close to many places airport, uptown Charlotte, Carowinds Amusement Park, Aviation Museum, Speedway. Staff is friendly and helpful. Great complimentary breakfast and cocktail hour. Southpark Mall shopping only a few miles away.

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Excellent staff, especially the breakfast crew: Noel, Wanda, and Kevin. I've been in Charlotte area a 3-4 times per year. By far my favorite place to stay in the area! Even if I need to drive an extra 10-15 miles, it's worth it.

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Young Harris, Georgia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived early but the staff was very nice and was able to check us in early even though it was not the room we chose. I had an issue that we had yo pay for internet when we thought it was free. We attended a hockey game and it is a little drive to get there. It is hard... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Everyone was helpful, energetic, and happy. Had a great stay at this hotel. I especially enjoyed the friendliness of the ladies preparing breakfast every morning. They were awesome, and breakfast was great. I would recommend this hotel.

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Columbus, Ohio
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here because our flight was cancelled and the airline put us here overnight. The hotel has a very pretty central area with a waterfall and tropical plants. Breakfast and evening snacks are served here. The room was adequate, but noisy, with traffic in the hallway and doors slamming shut. The highlight for us was eating at the Omaha... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago

I've been a frequent guest at Embassy Suites up and down the East Coast and typically have enjoyed my stays with great service and facilities. However, this was my first and likely last time at this particular property. I was really disappointed in the low quality of service and facilities at the Charlotte Embassy Suites which seemed to be inconsistent... More 

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KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi Drizzy D, Thank you for leaving your review on Tripadvisor. I was disappointed to see we fell short in service and in the condition of your room. The lack of communication from our front office and the items you found in your room were unacceptable. I've shared your comments with the department heads to address these issues as it's... More 

Chattanooga, Tennessee
Top Contributor
72 reviews 72 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Unfortunately, I will choose another hotel the next time I visit Charlotte. There is a new Embassy Suites being built downtown. The hotel is very close to downtown, but the area right around the hotel does not feel welcoming or very safe. There is a poorly lit and dingy parking garage behind the hotel to accommodate guests. The lobby and... More 

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pasadena, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I love all of the Hilton quality hotels they are the best. They are the only brand of hotels that I stay in. The rooms are always clean and smell really fresh. The staff is always friendly and helpful.

Review collected in partnership with Embassy Suites Hotels

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atlanta, georgia
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this location Christmas Eve 2014. This is a run-of-the-mill Embassy Suites. The pool and hot tub area desperately need refurbishment. Managers reception was very good time which included peanuts and chips. Lobby and courtyard area is nice but the noise from the courtyard could be heard in your room morning and night. The beds are comfortable including... More 

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Additional Information about Embassy Suites Hotel Charlotte

Address: 4800 South Tryon St, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Charlotte 3.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hilton Hotels, Orbitz, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Embassy Suites Hotel Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Charlotte
Charlotte Embassy Suites
Hotel Style:
#36 Family Hotel in Charlotte
#42 Business Hotel in Charlotte

217 photos of this hotel

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Room/suite (30)
Hotel & grounds (16)
Dining (8)
Pool/beach area (1)
Bathroom (8)
View from room (1)
Other (27)

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Amenities (9)
Pool (7)
Restaurants and Bars (12)
The Hotel (18)
Two-Room Two Double Beds Suite (30)

Management photos: Courtesy of the property manager

All management photos (50)
Dining (12)
Hotel & grounds (11)
Room/suite (9)
Business center/function rooms (2)
Pool/beach area (2)
Other (14)
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