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Embassy Suites Hotel Charlotte

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4800 South Tryon St, Charlotte, NC 28217
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Embassy Suites Hotel Charlotte
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Embassy Suites Hotel Charlotte
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599 reviews from our community

Traveler rating
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    188
    93
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    34
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203
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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High Point, North Carolina
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for one night because I had a conference in the area the next day and the hotel where the conference was located didn't look quite as nice. First, let me say that the hotel is very nice and clean. The waterfall feature in the atrium is beautiful and relaxing...and the cooked-to-order breakfast hit the spot... More 

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Bend, Oregon
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights and facility is about 5 miles from downtown or ten minutes and about same to airport. Also close to Pineville and south park neighborhoods. Good staff got us early arrival as prior night had to be evacuated due to fire in motel in Aiken. Standard ES MO with waterfall. Omaha steakhouse adjacent mediocre.

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KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi john B, Thank you for your review of our hotel. I was happy to hear we were able to accommodate your need for an early arrival. I hope to have you return soon. All the best, Kevin - GM More 

Lynchburg, Virginia
Top Contributor
139 reviews 139 reviews
63 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here this past weekend while on a shopping trip with my daughter and daughter-in-law. The staff at both check-in and check-out was fast and very, very friendly (wish I could remember names). The lobby is the typical Embassy Suites with the outdoors-in feel of plants and water features. It was well maintained and welcoming. Our room was 839... More 

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KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi VirginiaTraveler014, Thank you very much for providing a review of our hotel. I did see you had a bit of a noisy experience but very much appreciate your understanding! Obviously, we did have some fans with the NCAA tournament going on. We do try to keep things as quiet as possible and request our guests respect others who may... More 

Greensboro, North Carolina
Top Contributor
137 reviews 137 reviews
58 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed overnight here before another flight the next day and were very pleased and satisfied. The shuttle came promptly for both of us when we called (we were meeting there from flights at different times of the day). The next morning it promptly took us back to the airport. The evening complimentary happy hour was nice with a fruit... More 

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KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi Missshopper, Just a quick thank you for submitting your review on our hotel. I was happy to see you enjoyed your stay with us. I hope to have your return soon. Take care, Kevin - GM More 

Phoenix, Arizona
Top Contributor
82 reviews 82 reviews
55 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

First I was looking to stay somewhere for a conference and avoid the high end hotel charges and gouges so mission accomplished there. I would have been better off at Hyatt suites, Hyatt place by the convention center I think (unless they jack the rates up when an event is at the convention center. This hotel is in the hood... More 

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urban
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Clean comfortable room. Well staffed and friendly. Pool area (especially hot tub) showing signs of aging. Arrived late, and left early so cannot comment on happy hour or breakfast. Well appointed rooms and bathroom with all amenities. Would stay again.

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hazlet, N.J., United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Embassy Suite offered world class accomodations. The room was spacious, clean and well stocked with toiletries. The services were excellent, ie housekeeping and the happy hour which included free cocktails and snacks. I would defeinitely revisit Embassy Suite in my future trips whether it be business or vacation.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi Joe F, Thanks very much for you review of our hotel. I was very happy to see you enjoyed your stay and I hope to see you return soon! All the best, Kevin - GM More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Denisa is sales setup my extended stay and was wonderfully accommodating with some last minute changes. She made me feel like a valued guest. Adam at check in was just super and a perfect rep. Breakfast was better than most and although Ms. Wanda was asking folks for a good review, she earned it! She welcomed every guest with a... More 

Was this review helpful? Yes 1
KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi troy t Thank you for providing your comments on tripadvisor. We are very fortunate to have a great team at our hotel. I will be sure to pass along your comments to Denisa, Adam, and Wanda. I hope to have you return soon. Cheers! Kevin - GM More 

Jacksonville, NC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

If you find yourself in Charlotte, this is the place to stay. Breakfast Rocked. Henry and Wanda were wonderful. Rooms were great. Omaha Steak House has a good menu. Location was close to where we wanted to go. I would come back.

Review collected in partnership with Embassy Suites Hotels

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wilmington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

great place for families or couples - managers reception is a great touch and so is the breakfast offering. Will definitely stay again. We have stayed at the Charlotte Embassy Suites twice - both times for concerts at the Charlotte Coliseum. Close location to downtown, restaurants, bars - everything you need. Great front desk help - really nice room.

Review collected in partnership with Embassy Suites Hotels

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