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All 168 Charlotte hotels

Embassy Suites Hotel Charlotte

3.5 of 5 Hotel   |   4800 South Tryon St, Charlotte, NC 28217
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Embassy Suites Hotel Charlotte

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Ranked #59 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
FunTravelerForSure Fort Lauderdale, Florida
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420 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Fort Lauderdale, Florida
Top Contributor
145 reviews 145 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice atrium and garden area. The food is just ok. The included breakfast was ok, but the cooks are the best! Not the best selection of foods, but great service. The rooms could use some updating and they use a very smelly cleaner in the room which I found offensive. They have a wonderful shuttle to the airport. Try a... More

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KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Dear FunTravelerForSure, Thank you very much for your comments on our hotel. I've shared them with the appropriate staff and took note of your disappointment I the food. I certainly did appreciate your kind comments regarding our staff. I hope you will give us another try on your next visit. Safe Travels, Kevin - GM More

Sarasota, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very well maintained hotel, located nearby Charlotte (NC) airport, good meeting and dining facilities, clean and pleasant rooms. Check in and departure well organized. Obviously very busy on weekends!

Review collected in partnership with Embassy Suites Hotels

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KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi Douglas S, Just a quick note of thanks for posting your review of our hotel on Tripadvisor. I was very happy to see you enjoyed your stay. I hope to see you return on your next visit to Charlotte. All the best, Kevin - GM More

Winston Salem, North Carolina
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Was here in January with a group of friends. First, the man that checked me in didn't even get off his stool to assist me. Microwave in the room was faulty (turn table did not work) and it caused our microwavable pizza to catch fire and burn. We did not mention it to the desk, as it was around 11:30pm.... More

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KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi ep2387, Thanks for sharing your experience. We do have a non-smoking policy in our hotel for the comfort of all guests. Because there was physical evidence of tobacco products as well as the smell of tobacco in the room, we acted accordingly and the photos taken by the staff support their action. We did follow up in your particular... More

Hurricane, West Virginia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My family (2 adults and 4 children) stayed in a two bed suite on April 5, 2014. It is often hard to find a reasonable rate at a decent hotel with such a large fmaily. This one met our needs. The rate was $171.62 which included a full, hot breakfast. The room was an actual suite with a door to... More

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KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi Michael T, Thank you very much for your review of our hotel. I was very pleased to see you enjoyed your stay. One of the key be fits of our hotel is the size of the rooms. Additionally, as you mentioned , the bedroom remains very quiet even when there's quite a bit of activity in the atrium. I'm... More

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

The double beds are smaller than I'm use to from an Embassy suites. I was extremely upset to find out they charge $25 per hour for late checkout, even for hhonor members. Breakfast was disgusting also but breakfast staff were great. I usually love embassy suites out of all the Hilton brands. This one is the 5th embassy. I will... More

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BRIGHTON
Senior Contributor
29 reviews 29 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here many times over the last 5 years, and our experience has always been great! Suites are always clean and properly equipped. Location is great -- close to I 77, and an easy run into the city. On the odd occasion, if there is anything deficient, and we call down to the front desk, it is taken care of... More

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I come through Charlotte and stay here every time I come. Check-in is always smooth and the staff always seems eager to assist me. The rooms are clean and the breakfast and cocktail hours are definitely and added bonus. I recommend this hotel to anyone I know traveling to the Charlotte area. It's also really close to the airport and... More

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Huntsville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

For the rate this is a good choice. Large enough rooms that are clean and well appointed. Breakfast is great! Weekends can to be very crowded for the above stated reasons but still a good pick. If there is ever an issue, the staff is very willing to make it right. It woudl be great if it was located in... More

Review collected in partnership with Embassy Suites Hotels

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Mullica Hill, New Jersey
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

one night stay for business, check in was great, room was clean and exactly what I requested. restaurant on site and very close to airport. breakfast was excellent. I wil stay again on my next trip. short drvie to great restaurants.

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Atlanta
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here while our daughters were competing at a dance competition. The kids loved the pool. The breakfast was outstanding. And my husband and I appreciated the managers reception (with the complimentary cocktails) each evening. We will definitely stay here again.

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Additional Information about Embassy Suites Hotel Charlotte

Also Known As:
Embassy Suites Charlotte
Charlotte Embassy Suites
Address: 4800 South Tryon St, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Family Hotel in Charlotte
#45 Business Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Charlotte 3.5*
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