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Embassy Suites Hotel Charlotte

3.5 of 5 4800 South Tryon St, Charlotte, NC 28217
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Embassy Suites Hotel Charlotte
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Embassy Suites Hotel Charlotte
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541 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Malta, NY
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Love this place! I've stayed here many times. The rooms are getting dated, but still a good, comfortable place to stay. I highly recommend starting your day with Wanda making your complimentary breakfast. Wanda, you're the best! Happy hour always adds to the experience and the food at Omaha Steakhouse can't be beat. Can't wait to return next year.

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Shallotte, NC
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

always helpful staff,ready to address any issue to arise. Elevators crowded at times, usually in the early evenings. Attached restaurant, pool and exercise room conveniently located on ground floor. Not far from uptown or malls.

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Wilmington, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Generally okay accommodations, Omaha steak house is nice... however, the cook to order breakfast, other than eggs, is false ... pancakes were cold and rubbery. More importantly, if you call the font desk, don't expect to be treated like your business is valued. While you may get what you asked for, it comes back to you like they were put... More

Review collected in partnership with Embassy Suites Hotels

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Canton, GA
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was very comfortable and in a great location. We really enjoyed our stay in Charlotte. Perfect location for getting to the downtown area for the Time Warner Arena. would recommend again. The breakfast was good and the happy hour with attached restaurant made it easy with two kids. The indoor pool was also a hit with them both!

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

my fiance & I decided to stay here for a weekend and really enjoyed it! It was very clean with friendly staff. The breakfast each morning left a little to be desired but was not bad by any means. The Uptown area was very close and easy to get to and from which made it nice for us. Overall this... More

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

My kids and I made a short trip to Charlotte in July. Embassy Suites was satisfactory since we were only there for one evening. The room was clean and the staff were somewhat pleasant and helpful. The elevators needed some work and the traffic waiting on them was a bit much! We stayed on the Club Level, and the little... More

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KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi Joy J, Thank you so much for leaving your review on Tripadvisor. I appreciate your comments and am glad to see you enjoyed your stay. I did share your comments on the restaurant with our Food & Beverage team and am sorry we fell short on that end. I hope to have another chance to have you as our... More

Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Im a road warrior, and my stay was great. Room needs some maintenance (outlets) but was very nice. BUT.... Wanda, and the whole breakfast crew will be the highlight of your day, guaranteed! Each morning, she greets you with "Good Morning! Welcome to breakfast!" And it is the just the nicest thing - it sets my day with an awesome... More

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KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi autobahnbrad, Thank you very much for leaving your comments on Tripadvisor. I was happy to see you enjoyed your stay. In particular, I greatly appreciate your comments on Wanda and the breakfast staff. I am extremely fortunate to be surrounded by several people passionate about serving guests. Wanda is a true standout and inspires others in her area. Thank... More

Pinehurst, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean and inviting hotel. As with all Embassy Suites, it was a first-rate experience. Staff was very friendly and helpful. Felt like I was staying with family. And the Cooked-to-order Breakfast cannont be beat!

Review collected in partnership with Embassy Suites Hotels

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Charlotte, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was the excellent hotel for my family and friends. The facilities were very clean, staff very helpful and there was plenty of space. Since there were so many guests in the hotel, the breakfast line for omelets and waffles was long. However, the food was delicious and well prepared.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Looking over the website before booking, everything seemed great. The atrium inside the hotel was beautiful but the hotel was freezing. Rooms were decent but I have paid much less for a nicer room. Complaints: NO free wi-fi unless you are a diamond or gold hilton honors. We had to pay $9.99 for poor internet! The cable selection was a... More

Was this review helpful? Yes 1
KevinCharlotte, General Manager at Embassy Suites Hotel Charlotte, responded to this review

Hi Brittany J, Thank you for providing your comments regarding your recent stay. I'm sorry to see we fell short of your expectations and have passed along your review to the team. We did have a dip in temperatures and we just replaced an HVAC unit that is now providing improved heat in the building. While we do charge for... More

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Additional Information about Embassy Suites Hotel Charlotte

Address: 4800 South Tryon St, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Charlotte 3.5*
Number of rooms: 274
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Also Known As:
Embassy Suites Charlotte
Charlotte Embassy Suites

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