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Embassy Suites Charlotte

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4800 South Tryon St, Charlotte, NC 28217
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Embassy Suites Charlotte
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Embassy Suites Charlotte
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621 reviews from our community

Traveler rating
    252
    192
    97
    44
    36
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213
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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    (621)
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    (174)
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Ft.Lauderdale, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

This property is in a state of general disrepair. My mattress was completely worn, there was water damaged hole in the bathroom baseboard, I found roaches in my room. The staff was useless, the breakfast buffet was disgusting. I would not recommend this hotel to anyone.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Winter Park, Florida
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Embassy Suites in its day was a novel idea where for the price of a "regular" hotel room you got a suite, evening cocktails, breakfast, and your kids under 12 were free. The hotels were "modern" and the facilities were often conveniently located near area attractions. This hotel was a little disappointing. This one was, however, dated and in need... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

What a wonderful crew in the kitchen, Wanda and Debra make your day. They are ALWAYS cheerful and filling your day with smiles and joy. They are there to serve and make whatever you request. Fun, delicious and so kind! They make your stay so wonderful!!! Thank you ladies!!!!

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Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is clean and the staff are professional and very well mannered. The breakfast is fresh and good with enough variety and choices. I really liked the size of the rooms and the addition of refrigerator and microwave.

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Augusta
Top Contributor
196 reviews 196 reviews
30 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

EI hotels can be odd. This one had a very impressive fountain and tropical cabana motif in the inner courtyard. I was pretty impressed with it at first, but soon came to realize that the loud fountain noise would get annoying as the night wore on. Like most EI, all the rooms are suites so there was at least some... More 

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Top Contributor
88 reviews 88 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I took my mother, niece, nephew and daughter to Charlotte for a little spring break getaway. We visited Carowinds and the hotel was a very convenient drive from the park. They enjoyed the indoor pool and hot tub a great deal. It was very well maintained and clean. We ordered our dinner from the bar menu and the kids went... More 

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Charlotte, United States
1 review
5 of 5 stars Reviewed 1 week ago

This location was located within 10 minutes of the airport and right off of the interstate which makes the location accessible and convenient for travellers. The hotel is well maintained and the staff was pleasant and helpful.

Review collected in partnership with Embassy Suites Hotels

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KevinCharlotte, General Manager at Embassy Suites Charlotte, responded to this review

Hi Denise W, Thank you very much for leaving your review on tripadvisor. I was very please to see you enjoyed your stay and hope to have you return soon! All the best, Kevin - GM More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My first impression was that it was very beautiful inside. There's a big garden center with a big fountain. It reminded me of a mini Gaylord. The rooms were nice. The furniture outdated, but eh whatever. There was two parts to the room, a living room and a bedroom. It was very spacious. A bit overpriced at 209/night but for... More 

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KevinCharlotte, General Manager at Embassy Suites Charlotte, responded to this review

Hi MelissaKP909, Thank you for your review of our hotel. We do often offer a complimentary late check-out later than our posted time of 11am. You are correct that if the hotel is sold out, we may assess a fee for a later check-out after 12 noon. I appreciate your comments and apologize we didn't accommodate your request satisfactorily. I've... More 

1 review
4 of 5 stars Reviewed 1 week ago

Convenient to freeway and easy parking. Check-in was easy and the room was acceptable (clean, fairly updated). If using pull-out sofa you will have to deal with the chatter from main lobby or guests walking up and down hall. We arrived on Friday evening and left Saturday morning which may explain the nightmare for breakfast crowd. Set up was completely... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KevinCharlotte, General Manager at Embassy Suites Charlotte, responded to this review

Hi Amanda S, Thank you for leaving your comments on our hotel. I'm glad you enjoyed your stay for the most part. I understand our breakfast area can get crowded on certain weekends. We always suggest for guests to arrive early to avoid the rush but I realize that can't always happen. I do appreciate your feedback and hope to... More 

Acworth, Georgia
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Embassy Suites always makes it very easy for check-in, dining, and a restful stay. I recently stayed one evening this week. I was attending a training class at a competing hotel but as a HH member, I always stay with the Hilton family whenever possible. I parked my vehicle and having pre-checked my stay, I was met with a friendly... More 

Was this review helpful? Yes 1
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