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Courtyard Charlotte University Research Park

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333 West W.T. Harris Blvd, Charlotte, NC 28262
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Courtyard Charlotte University Research Park
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93 Reviews from our TripAdvisor Community

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Boston, MA
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night for work. Rooms were clean and nice, staff was friendly for the most part. There was one woman at the check-in who left a little to be desired but for the most part everyone was very friendly. The people at the cafe were the best I asked them to make a smoothie with my special... More 

Helpful?
Thank mldollaz
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for your review! Our Bistro team will be excited they were able to make such a favorable impression during your stay with us. I would like to apologize for the less than favorable impression made during check-in. We strive to provide consistently hospitable service in all areas of our hotel so I will be sure to... More 

Level Contributor
20 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Hubby is a Redskins fan so we drove up for the game. Our stay here was GREAT. Clean rooms nice staff close to EVERYTHING and a safe side of town. PLEASE visit the Asian buffet next to it for dinner and thank me later😚

Helpful?
Thank PrincessZ44
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for sharing your experience at our hotel! Our team will be happy to hear you had a great stay with us. I'm also glad to hear your enjoyed our hotels proximity to various restaurants and attractions in the area. Like the rest of Charlotte, the University City area continues to grow so we hope you'll be... More 

Louisville, Kentucky
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best part is the Suite upgrade they gave me when I checked in - nice suprise. Room was well appointed and clean. Beds were very comfortable. I love their breakfasts - several healthy, tasty choices. We weathered the storm in complete comfort.

Helpful?
Thank Pattie M
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Pattie, Thank you for taking the time to provide feedback about your stay with us! I am thrilled to hear you enjoyed your room and our hotel. We strive to provide a clean, comfortable environment when guests are away from home so I'm happy that goal was met during your stay. We look forward to hosting you again next... More 

Richmond, VA
Level Contributor
140 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

You can see I have written many reviews here and a three star rating is rare for me. Unfortunately, this hotel was not my kind of place. First impressions were okay. You walk in to the small bistro area which doubles as the lobby. Nice updated decor, well maintained. Overall location of the hotel is a nice area, with lots... More 

Helpful?
1 Thank GNR80
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for taking the time to provide feedback about your recent stay with us. On behalf of our entire front desk team I sincerely apologize for your service experience. We strive to provide an accommodating and friendly service experience to all of our guests and from what you described we did not meet that goal during your... More 

Myrtle Beach, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We booked last minute of May 2015 for a Rock Festival at the speedway and the location was great near restaurants and stores. The room was very clean and I slept like a baby! Starbucks addition was great and very quiet when we were there. I guess since we booked last minute that's why the price was so high but... More 

Helpful?
Thank Emily B
Toronto, Canada
Level Contributor
79 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 stars Reviewed December 13, 2015

Very friendly front desk staff. Check-in was smooth and easy. The hotel has abundant parking on site. The basic internet speed was fine. The room is very comfortable with a very comfortable couch and a small side table that can be used to eat meals on. There are good food selections around the hotel to do take-out and bring back... More 

Helpful?
Thank Cabbagetown
Kansas City, Kansas
1 review
5 of 5 stars Reviewed December 3, 2015

I am a Courtyard Operations Manager myself out of Kansas City. I was here for the Bistro Operations Training 101 and 102. Marriott Intl. holds these training courses at properties around the nation based upon their performance from a corporate standpoint. Patricia Speziale was one of the trainers for this class, and someone that I have had the pleasure of... More 

Helpful?
Thank Jared S
Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed November 10, 2015

Just wanted to thank an employee at your hotel that always goes the extra mile for your customers. Zakiya is always smiling and offers helpful hints on many things. Thank you for hiring this personable young lady. Teresa McPherson Philadelphia, PA

Helpful?
Thank tmc472
Steve K, General Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you so much for the great comments concerning our associate, Zakiya. It is always wonderful to hear from our guests, letting us know about the service our associates provide. We will be sure to share with our team and thank you again for choosing our hotel! Warmest Regards, Steve Kutay General Manager More 

Kernersville, North Carolina
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 18, 2015

The room was very nicely updated and clean. However, the bathroom for the king room had accessible features in it. When we asked the staff about it, we were told all bathrooms were like that. It was odd. Other than that, a good stay for concerts nearby.

Helpful?
2 Thank tmeinecke1
Wells, Maine
Level Contributor
7 reviews
4 of 5 stars Reviewed October 13, 2015 via mobile

One of the quietest hotels we have stayed in a long time. Room was very clean TGI Friday right next door and many restaurants shops in walking distance if you didn't want to drive Went to their cafe for breakfast first morning but wouldn't go again too expensive for what you got better off to go down the street to... More 

Helpful?
Thank Carol K
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for the feedback on your recent stay with us! I'm happy to hear the room accommodations met your needs and you were able to enjoy the convenience of our proximity to several restaurants and shops. We often have rates available that include a breakfast package for one and/or two adults for only $10 above our standard... More 

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