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All 170 Charlotte hotels

Courtyard by Marriott Charlotte SouthPark

3.0 of 5 Hotel   |   6023 Park South Drive, Charlotte, NC 28210
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80%
Ranked #42 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
NDenise
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  • Reviews (121)
  • Photos (44)
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  • Room tips (15)
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121 people have reviewed this hotel

Traveler rating
    40
    55
    18
    6
    2
See reviews for
32
17
5
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

The most important thing to me when staying in a hotel is cleanliness. My husband often teases me and says that I need not to go on vacation because I will never find a place clean enough. Well I did. The Courtyard by Marriott Southpark is extremely clean and the entire hotel has been modernized. The furniture, curtains, even the... More

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Nashville, Tennessee
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I use Marriott exclusively and this is the best one I've stayed in for the last several months. The location is terrific/beautiful and close to lots of things to do. The interior is well designed, clean and inviting for most everyone. The front desk staff were very helpful and practices were more progressive than any other Marriott (offering 500 points... More

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Atlanta, Georgia
Top Contributor
159 reviews 159 reviews
57 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 nights for business, and it seems like it is a bit of a tired courtyard. The lobby area has been updated, but the room and hallways seem a bit dated. I also get frustrated when the room isn't clean or "ready" for guests. Under the chair for the desk was the remains of some cookie... More

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Rachel Y, Manager at Courtyard by Marriott Charlotte SouthPark, responded to this review

Charlie, Thank you for taking the time to review our hotel! Our hotel is in an excellent location, very close to SouthPark mall and wonderful dining options! I apologize that our lobby and rooms are not what you expected, we do strive to please our guests with our updated rooms and lobby. We take great pride in our friendly Bistro... More

1 review
5 of 5 stars Reviewed 4 weeks ago

The whole staff that handled our late check in. From the front desk to the Bistro everyone was very helpful and friendly. Even when we couldn't get out on the day we needed to the staff was able to hold our room and let us keep our luggage without having to move. You all run a good property. NBH

Was this review helpful? Yes
Laren B, Event Specialist at Courtyard by Marriott Charlotte SouthPark, responded to this review

Dear Norman H, Thank you, we are delighted that you enjoyed your stay with us at the Courtyard SouthPark, Charlotte. We are thrilled that so many members of our staff made your stay feel warm, welcoming, and comfortable. As Marriott employees we always aim to treat our guests with the upmost kindness, and it is always our pleasure to help... More

Atlanta, Georgia
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 19, 2014

This hotel has done an exceptional job of using renovations and upgrades to keep their hotel a great value despite the aging of the building. The lobby is bright and airy. The rooms are clean and with very comfortable beds. Excellent location since it is walking distance to South Park Mall, an upscale shopping center. Also lots of dining in... More

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Columbia, South Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 18, 2014

Solid hotel, really good location near South Park mall and everything else in that area. Rooms were clean, would have liked a mini fridge but the price was pretty low compared to other Charlotte hotels specifically in South Park area. Front desk was helpful in providing a rollaway bed for us which was no additional charge. Solid hotel, nothing too... More

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Justin K, Assistant General Manager at Courtyard by Marriott Charlotte SouthPark, responded to this review

Willie T, Thank you for taking the time to review our hotel! We are located in a great area of Charlotte, just minutes from South Park Mall and many wonderful restaurants. I am glad to hear that you found our Front Desk staff to be helpful and able to assist you with your request for a roll away. We look... More

Los Angeles, California
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 17, 2014

If you want a place where you can get a good night's sleep at a clean basic hotel, this is it. The beds were extra comfortable - perhaps one of the best I have ever slept on. They are pretty soft, but they had enough support for me.

Was this review helpful? Yes 1
Laren B, Event Specialist at Courtyard by Marriott Charlotte SouthPark, responded to this review

Dear KMS0782, Thank you for taking the time to review our hotel! We are glad to hear that you enjoyed your stay with us and found the beds to be so comfortable. Again thank you, and we hope to see you next time you are in Charlotte! Laren Brooks Event Specialist Courtyard SouthPark Charlotte laren.brooks@marriott.com More

1 review
5 of 5 stars Reviewed June 17, 2014

This hotel has everything a traveler would need. The grounds are beautiful, staff is very friendly and accommodating . The gym and pool was clean and well equipped.All within close proximity to great shopping and dining

Was this review helpful? Yes
Laren B, Event Specialist at Courtyard by Marriott Charlotte SouthPark, responded to this review

Dear Southern charm, Thank you, we are delighted that you enjoyed your stay with us at the Courtyard SouthPark. We are happy that you found our hotel to be comfortable and the staff friendly. We are also glad that you got to enjoy the SouthPark area of Charlotte. We hope to see you again and that you continue to have... More

Orlando, FL
1 review
5 of 5 stars Reviewed June 11, 2014

I was completely stunned at the service I received during my stay. I travel often and I've never stayed at a courtyard before. My housekeeper made the stay million times better. Her name was Jasmine. She hand wrote a note and made sure I felt comfortable to ask for anything extra. Also, the front desk personnel were simply amazing as... More

Was this review helpful? Yes
Laren B, Event Specialist at Courtyard by Marriott Charlotte SouthPark, responded to this review

Dear RachaelKing11, We are delighted that you enjoyed your first time stay at a courtyard, and that it happened to be with the team here in SouthPark, Charlotte. We are thrilled that so many members of our staff made your stay feel warm, welcoming, and comfortable. As Marriott employees we always aim to treat our guests with the upmost kindness.... More

Lantana, Florida
Top Contributor
83 reviews 83 reviews
27 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed May 28, 2014

this hotel has apparently been remodeled and the lobby and rooms were nicely decorated and comfortable. the front desk staff friendly, in a nice, safe area. I would stay here again. however, they could certainly use some new towels- thin.

Was this review helpful? Yes 1
Justin K, Assistant General Manager at Courtyard by Marriott Charlotte SouthPark, responded to this review

Dear, WPBTA, Thank you for taking the time to review our hotel! I am glad to hear that you enjoyed your stay with us and found the front desk staff to be friendly. We are actually in the process of upgraded all of our towels! We hope to see you next time you are in Charlotte! With Hospitality, The Courtyard... More

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Additional Information about Courtyard by Marriott Charlotte SouthPark

Address: 6023 Park South Drive, Charlotte, NC 28210
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Charlotte SouthPark 3*
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Also Known As:
Courtyard By Marriott Charlotte Southpark Hotel Charlotte
Courtyard Charlotte Southpark
Charlotte Courtyard
Charlotte Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#40 Family Hotel in Charlotte #43 Business Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
Courtyard Charlotte SouthPark features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect. provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Less than twenty minutes away is the Charlotte airport (CLT) and within ten minutes is Uptown Charlotte, Historic Charlotte and the Charlotte Convention Center. The SouthPark Mall, Bank of America Stadium, and Charlotte Bobcats Arena are also within close proximity to our Charlotte hotel. ... more   less 
Number of rooms
149

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