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All 168 Charlotte hotels

Courtyard by Marriott Charlotte SouthPark

3.0 of 5 Hotel   |   6023 Park South Drive, Charlotte, NC 28210
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Ranked #42 of 168 hotels in Charlotte
A recent review
5 of 5 stars reviewed today
jaMay02 Hornell, New York
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103 people have reviewed this hotel

Traveler rating
    33
    46
    16
    6
    2
See reviews for
28
17
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Hornell, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed today NEW

Our family spent 1 night here traveling home from vacation. Staff was excellent. Rooms were very clean and updated. Hotel was very clean and a nice business setting. Breakfast was great. We added the breakfast for $10 for 2 adults and 2 children and that was a huge savings. Definitely recommend this hotel to anyone.

Was this review helpful? Yes
Greensboro, North Carolina
1 review
3 of 5 stars Reviewed today NEW via mobile

I have stayed at this hotel over 30 + times. They used to know my name when I walked in, what floor I like, courtyard view, and a refrigerator. The last two times I've checked in they had new people at the front desk. They certainly haven't been trained in customer service. I gave them several chances to improve but... More

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Gainesville, Florida
Top Contributor
234 reviews 234 reviews
36 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Spent two nights here on business. The service was great and the rooms were well maintained. Great location for business and getting around town. Very pleasant and competent staff! Would definitely return! The only weakness is the fitness room which is ample in size but could use more equipment, ie, cable machine and another benc.

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stay here every time we visit Charlotte. We always get a friendly greeting and the room is always neat and clean. The bed is extremely comfortable. Although we are visiting our family and could stay with them we choose this hotel as our home away from home and respite. As long as the rates stay reasonable we will continue... More

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was well laid out, comfortable, and clean. An excellent place to stay. We enjoyed our stay. Beds were very comfortable and breakfasts at the restaurant in the lobby were excellent. If in Charlotte, I would definitely stay there again.

Was this review helpful? Yes 1
Tonawanda, New York
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stay here every time we visit family in Charlotte. The customer service at the check-in desk was awesome. The rooms are clean, the lobby has a huge TV and is very pretty, the beds are comfy, and we feel safe. The area around the hotel is inviting. The pool was not open, but it was too cold out anyway.... More

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New York City, New York
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I rarely give two stars and it might be a bit harsh but could not bring myself to give it three stars due to a number of issues. The place is clean and room has prerequisite flat screen and small toiletries. Bed was comfortable and all that. Three things brought it down to 2 stars. I had a King room... More

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Justin K, Assistant General Manager at Courtyard by Marriott Charlotte SouthPark, responded to this review

Thank you for taking the time to review our hotel bccorb! I am sorry to hear that your recent stay with us did not meet your expectations, and am glad to hear that you found the room clean and a comfortable bed. The layout of the rooms is how most Courtyard rooms are designed. Hopefully next time we will have... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Pros: Nice clean hotel in upscale area. Tons of restaurants and shopping nearby. Staff helpful and friendly. Nice pillows. Cons: Small room for 3 people (my teenage son slept on fold out couch). Worn towels. Crowded (one) sink area. We felt the room became overpriced as rate went up each successive day, so we left a day early. Frozen burger... More

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Justin K, Assistant General Manager at Courtyard by Marriott Charlotte SouthPark, responded to this review

HonestMa, Thank you for taking the time to review our hotel! We are located in a wonderful area with SouthPark mall and many restaurants within a mile of the hotel. We are in the process of purchasing new towels for all of our guest rooms. Next time you stay try one of our flatbread pizzas from The Bistro that we... More

Roanoke, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Very clean Fresh smelling Good food Comfortable & relaxing Great work housekeeping department Older property, but updated and probably renovated to "new" courtyard standards which are typically excellent

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Justin K, Assistant General Manager at Courtyard by Marriott Charlotte SouthPark, responded to this review

Mcsst9, Thank you for taking the time to review our hotel! I am glad that you like our newly renovated guest rooms and The Bistro in the lobby. We hope to see you again next time you visit Charlotte! More

Elberton, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel 3 times now and found it a very nice hotel. The rooms are clean, the staff friendly, the restaurant convenient, and the location very convenient. I would recommend this to anyone.

Was this review helpful? Yes 1
Justin K, Assistant General Manager at Courtyard by Marriott Charlotte SouthPark, responded to this review

Laura L, Thank you for taking the time to review our hotel! I am glad to hear that you have been a repeat guest and we hope to see you many more times in the future! The Courtyard Charlotte SouthPark Team More

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Additional Information about Courtyard by Marriott Charlotte SouthPark

Also Known As:
Courtyard By Marriott Charlotte Southpark Hotel Charlotte
Courtyard By Marriott Charlotte Southpark Hotel
Courtyard Charlotte
Courtyard Charlotte Southpark
Charlotte Courtyard
Charlotte Marriott
Address: 6023 Park South Drive, Charlotte, NC 28210
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
#42 Luxury Hotel in Charlotte
#57 Business Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Charlotte SouthPark 3*
Official Description (provided by the hotel):
Courtyard Charlotte SouthPark features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect. provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Less than twenty minutes away is the Charlotte airport (CLT) and within ten minutes is Uptown Charlotte, Historic Charlotte and the Charlotte Convention Center. The SouthPark Mall, Bank of America Stadium, and Charlotte Bobcats Arena are also within close proximity to our Charlotte hotel. ... more   less 
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