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All 170 Charlotte hotels

Courtyard Charlotte Arrowood

3.0 of 5 Hotel   |   800 W Arrowood Rd, Charlotte, NC 28217
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77%
Ranked #31 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Fotomom3 Raleigh, North Carolina
  • Overview
  • Reviews (158)
  • Photos (26)
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  • Amenities
  • Q&A (1)
  • Room tips (30)
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158 people have reviewed this hotel

Traveler rating
    64
    55
    29
    8
    2
See reviews for
38
25
16
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
Raleigh, North Carolina
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Check in personnel was very accommodating. Very friendly. The beds were the best I have slept on in a hotel... Quite a compliment as I travel weekly! Housekeeping very friendly. Very close to downtown You will not be disappointed here

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

Tim at the front desk was so welcoming and friendly, room was immaculately clean, service was beyond excellent. My only slight complaint is that on the ground floor, the room is a tad on the noisy side, but I am a light sleeper. Very nice stay overall.

Was this review helpful? Yes
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Jeffrey F, Thank you for the wonderful review of our property and associate, Tim - he is a great guy! We are glad you enjoyed your stay and that Tim was able to make you feel welcomed during your time with us. Hopefully we will see you again when you're visiting the area. Thank you! More

Melbourne, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed for one night with my family while attending an event at Bank of America Stadium. The hotel was very clean and well maintained. The staff was very courteous and helpful. Our room was not ready upon our arrival (they had a full house the night before) and the front desk staff had housekeeping quickly ready our room. The room... More

Was this review helpful? Yes 1
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Jim D, We appreciate your great review - thank you for the 5 star rating! We look forward to seeing you again when you're in the area visiting from Melbourne, FL. Thank you! More

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Check in staff was unpleasant at best. The room was just okay. It had what appeared to be a blood stain in the carpet. The a/c didn't work right because at 2am you wake up drenching in sweat. No free breakfast. The breakfast they serve is $14! Had weird sliding glass doors in the room but when we opened them... More

Was this review helpful? Yes
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Bagleys0703, We are very sorry you had such a bad experience at our hotel. If you would please contact a member of management at 704-527-5055 so they can find out which room you stayed in order for them to look into the issues you experienced. Thank you for bringing this to our attention. We do not like our guests... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Good location if you're staying for Carowinds. It's just close enough that you can take a break in the middle of your visit to carowinds and then go back for the night rides. very reasonable prices as well. I also arrived at 9:30am the day of check in and was allowed to go ahead and check in and didn't have... More

Was this review helpful? Yes
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Jay W, We appreciate your wonderful review of our property! Thank you for choosing to stay with us and noting how close we are to Carowinds. We are glad we are close enough that you were able to rest up and then go back to the park for more fun! Hopefully you will choose to stay with us again... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for 2 days and had an excellent stay! The front desk guy was one of the nicest people ever. His name was Tim. My girlfriend lost a gold necklace and one of the housekeeping staff chased her down to give it to her. Room was great and clean, pool was awesome, and the lobby I'd... More

Was this review helpful? Yes 3
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Louis S, Thank you for the great review! We hate the free coffee, which use to be offered in the lobby, is costing us a star - as we do still have the complimentary coffee in the rooms and offer Starbuck coffee in our bistro. Hopefully hat will not deter you from staying with us again and we'll see... More

Alpharetta, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Folks are always friendly and helpful! Good location and fantastic new pool!! Gail & Tim always remember my name and make sure my needs are met. I stay there about 5 nights per month. Perfect location to my office.

Was this review helpful? Yes 1
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Brian G, Thank you for the 5 star review!! We are glad you enjoy your time when you're staying at our property. We will see you soon! Thank you! More

Conyers
1 review
5 of 5 stars Reviewed July 16, 2014 via mobile

Marie Gail and Tim offered their assistance with smiles and patience. Great stay! They all offered supreme customer service. I had problems with the room type . It was a large conference in the city so rooms were not available. However, when I arrived they were able to give our group the rooms we needed. What a relief!

Was this review helpful? Yes 1
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Firstvicky7, Thank you for the review of our staff and the 5 star rating for our property!! We greatly appreciate it and hope to see you again when you're in the area. Thank you! More

oxford, georgia
1 review
5 of 5 stars Reviewed July 15, 2014 via mobile

I really want to share the great customer service from Tim at the front desk. If you plan to visit this hotel ask for Tim. I was there on my church convention with my children and he made sure we were comfortable. The staff was great, but Tim went above and beyond the call!

Was this review helpful? Yes
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Mickeyse, Thank you for your fabulous review of Tim - he is great with our guests and we do appreciate all that he does for the hotel! We hope to see you all again if you're ever traveling to the area from Georgia. Thank you! More

Winston Salem, North Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 13, 2014

This hotel was quiet and the staff was accommodating. The bed was extremely comfortable. The room was clean. The pool looked great but we didn't have time to enjoy it ourselves. We did have difficulty sleeping because my husband prefers the room to be cold but he couldn't get the temperature cool enough even though he put the air on... More

Was this review helpful? Yes 1
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear MissusWright, Thank you for your review of our hotel, we greatly appreciate it! We apologize that you all had difficulty sleeping due to the air conditioner not getting cold enough. If you are in the area again we hope you will give us another chance. If you have any issues on your next visit please let our front desk... More

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Additional Information about Courtyard Charlotte Arrowood

Address: 800 W Arrowood Rd, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Charlotte Arrowood 3*
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Also Known As:
Courtyard Charlotte Arrowood Hotel Charlotte
Courtyard Charlotte Arrowwood
Charlotte Courtyard
Charlotte Marriott

26 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#27 Romantic Hotel in Charlotte #38 Business Hotel in Charlotte #46 Family Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
The newly renovated Courtyard Charlotte Arrowood hotel near Carowinds is just minutes from downtown Charlotte at the junction of I-485 and I-77. Its convenient location offers easy access to the Charlotte Convention Center, Fort Mill, SC and attractions such as Carowinds Theme Park and the Billy Graham Library. Business travelers to this Courtyard Charlotte, NC hotel can take advantage of thoughtful amenities and flexible work space with complimentary high-speed internet. Business Parks such as Whitehall, Red Oak and Arrowpoint are minutes away, plus the Charlotte International Airport (CLT) is just 9 miles from the hotel. Families on vacation can relax in our outdoor pool, have breakfast and/or dinner in The Bistro, and enjoy the always friendly Marriott service. For those looking to plan a seminar, meeting or event in Charlotte, the hotel offers 1,200 square feet of flexible meeting facilities. We look forward to welcoming you to the greater Charlotte area. ... more   less 
Number of rooms
146

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Courtyard Charlotte Arrowood and other travelers.
1 question
1 month ago

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Questions? Get answers from Courtyard Charlotte Arrowood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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