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All 168 Charlotte hotels

Courtyard Charlotte Arrowood

3.0 of 5 Hotel   |   800 W Arrowood Rd, Charlotte, NC 28217
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Ranked #31 of 168 hotels in Charlotte
A recent review
4 of 5 stars reviewed 4 days ago
CJGGSP Spartanburg, South Carolina
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139 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
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English first
Spartanburg, South Carolina
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Weekend stay here over Easter weekend. All the staff were super friendly. Rooms were very nice although the walls are "thin". We could hear our neighbors who apparently were having a little get together with friends. Not bothersome though, and only for a short while. Fitness room had the typical treadmill and elliptical equipment, plus dumbbells. Bistro was great, the... More

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Courtyard_Arrowood, Property Coordinator at Courtyard Charlotte Arrowood, responded to this review

Dear CJGGSP, Thank you for your very nice review! Our plans are to have the courtyard completed within the next few weeks so we hope you'll come back to see the finished product. I would like to apologize for any issues you incurred during your stay. We will check with the housekeeping supervisor to ensure this does not happen in... More

Alderson, West Virginia
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was very satisfied with the hotel and location, especially for the price. The hotel is in walking distance to a few eateries. I would definitely stay here again. The only issue is that there was not a vending machine on the 3rd floor, only an ice machine. They have a bar area that you can purchase soft drinks but... More

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Courtyard_Arrowood, Property Coordinator at Courtyard Charlotte Arrowood, responded to this review

Dear Simplicity29, Thank you for the great review and for choosing Courtyard Charlotte Arrowood for your stay! We apologize for the noise of our other guests during your stay. We do have a lot of teams stay at our hotel during the sporting season and we do our best to keep the noise level at a minimum but sometimes it... More

1 review
5 of 5 stars Reviewed 1 week ago

Good place to stay either business or pleasure trip, Friendly staff and rooms are clean and well maintained. I prefer staying here when I am back in town. Worth for the money I paid. Pool is in construction apart from that all other amenities are fine. Coolest part is there is restaurant in the hotel and you can order from... More

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Courtyard_Arrowood, Property Coordinator at Courtyard Charlotte Arrowood, responded to this review

Dear Victor D, We appreciate your taking the time to post a review of our hotel! We are also honored to be the first review you've posted - thank you! Hopefully you will stay with us again and get the opportunity to enjoy our renovated courtyard, which should be completed within the next few weeks. Thank you! More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was very comfartable and offered great rates. The location is GREAT and the service was so great. I would stay again and recommend thsi hotel to anyone. The hotel is like new! Carowinds is closeby for families, and there are also food options as well!

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Courtyard_Arrowood, Property Coordinator at Courtyard Charlotte Arrowood, responded to this review

Dear Ruby E, Thank you for your fabulous review! We hope you will spend some time with us again if your family visits the area - like you said, Carowinds is close by. We are centrally located to a host of tourist attractions - Carowinds (less than a 5 minute drive), Uptown Charlotte (10 miles away), Billy Graham Library (8... More

temecula
Contributor
20 reviews 20 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I use Priceline and always get rooms with two beds.. Dozens of times.. Not here. They say that once your room is purchased through Priceline, they can't give you another room. I managed to get a king room with a pullout sofa, but there's no way they were gong to give be two real beds. Employee was pretty nice, but... More

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Courtyard_Arrowood, Property Coordinator at Courtyard Charlotte Arrowood, responded to this review

Dear Temecula951, Thank you for taking the time to post a review of our hotel, we greatly appreciate it! When booking rooms using outside sources - Expedia, Priceline, etc., - be sure to choose the type of room you want at the time of purchase because once on-site we will honor your selection. The reason for this is because prices... More

Atlanta, Georgia, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As a gold rewards member & loyal customer to the Marriott brand I was not impressed with this hotel for the following reasons. 1. Hotel is currently under renovation & I was not notified prior to check in. 2. Housekeeping placed water bottles that were already opened 3x during my stay. 3. Fire alarm in restroom went off due to... More

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Lindsay N, General Manager at Courtyard Charlotte Arrowood, responded to this review

Hi Erin J, Thank you for taking the time to provide us feedback about your stay. This is how we learn and grow in the future. My team and I pride ourselves on customer service and I apologize that your stay did not meet your expectations. As a Gold Elite member with Mariott we truly appreciate your loyalty and hope... More

Riga, Latvia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel is very comfortable and cool. staff very attentive and customer care. Furniture is generally okay. The service is also good. The lobby and bar area to you relax-coffee and cake or other drinks. In the evening we enjoyed the nice ambience and the excellent food. Employees was always on location and very anxious around its guests.

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Courtyard_Arrowood, Property Coordinator at Courtyard Charlotte Arrowood, responded to this review

Dear Brody K, Thank you for your nice review of our hotel! We are happy to know the service provided to you was good and you were able to enjoy our Bistro in the evening. We hope you'll stay with us again when you're visiting from Riga, Latvia! Thank you! More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night on a business trip. The hotel was walking distance to the office. Very quiet and comfortable hotel. Would highly recommend. Friendly and helpful staff too. Was a great value for the price. The only knock was that the fitness room was really small with only a couple of treadmills. Not enough for a hotel... More

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Courtyard_Arrowood, Property Coordinator at Courtyard Charlotte Arrowood, responded to this review

Dear Rhonda L., We are glad you enjoyed your stay at the Courtyard Charlotte Arrowood! Thank you for the great review! The next time you're here I hope you'll have enough time to enjoy a full made to order breakfast, we have several to choose from in our Bistro. We hope to see you soon. Thank you! More

Winston Salem, North Carolina
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I were in town for a wedding and spent two nights at this hotel. Don't judge a book by it's cover because while the outside is a little outdated (they are currently working on renovations), the inside is modern, clean, and comfortable! You can tell they have put a lot of time and money into completely renovating... More

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Courtyard_Arrowood, Property Coordinator at Courtyard Charlotte Arrowood, responded to this review

Dear Courtney P, Thank you for your awesome review! We are very happy you enjoyed your stay with us and did not mind the courtyard renovation - which will be completed within the next few weeks. We look forward to seeing you again when you're visiting Charlotte from Winston Salem. Thank you! More

Cape May, New Jersey
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a weekend (Friday through Monday) on my own. Check-in was fast and easy, and Tim was very friendly and took the time to explain things about the hotel. The courtyard area was under renovation while I was there, so I can't comment on that. The room was clean and had great features, including a sleeper sofa, a... More

Was this review helpful? Yes
Courtyard_Arrowood, Property Coordinator at Courtyard Charlotte Arrowood, responded to this review

Dear knw781, Thank you for your great review & for staying at Courtyard Charlotte Arrowood! We appreciate your details of our hotel and are glad you enjoyed your stay. Regarding the internet, we offer the two tiers for our guest as a bonus option. The free internet is throughout the hotel and complimentary to everyone but we know some guests... More

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Additional Information about Courtyard Charlotte Arrowood

Also Known As:
Courtyard Charlotte Arrowood Hotel Charlotte
Courtyard Charlotte Arrowood Hotel
Courtyard Charlotte Arrowwood
Courtyard Charlotte
Charlotte Marriott
Charlotte Courtyard
Address: 800 W Arrowood Rd, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Luxury Hotel in Charlotte
#34 Business Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Charlotte Arrowood 3*
Official Description (provided by the hotel):
The newly renovated Courtyard Charlotte Arrowood hotel near Carowinds is just minutes from downtown Charlotte at the junction of I-485 and I-77. Its convenient location offers easy access to the Charlotte Convention Center, Fort Mill, SC and attractions such as Carowinds Theme Park and the Billy Graham Library. Business travelers to this Courtyard Charlotte, NC hotel can take advantage of thoughtful amenities and flexible work space with complimentary high-speed internet. Business Parks such as Whitehall, Red Oak and Arrowpoint are minutes away, plus the Charlotte International Airport (CLT) is just 9 miles from the hotel. Families on vacation can relax in our outdoor pool, have breakfast and/or dinner in The Bistro, and enjoy the always friendly Marriott service. For those looking to plan a seminar, meeting or event in Charlotte, the hotel offers 1,200 square feet of flexible meeting facilities. We look forward to welcoming you to the greater Charlotte area. ... more   less 
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