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All 170 Charlotte hotels

Courtyard Charlotte Arrowood

3.0 of 5 Hotel   |   800 W Arrowood Rd, Charlotte, NC 28217
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77%
Ranked #34 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Louis S
  • Overview
  • Reviews (153)
  • Photos (26)
  • Amenities
  • Q&A (1)
  • Room tips (29)
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153 people have reviewed this hotel

Traveler rating
    60
    55
    29
    7
    2
See reviews for
37
24
16
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for 2 days and had an excellent stay! The front desk guy was one of the nicest people ever. His name was Tim. My girlfriend lost a gold necklace and one of the housekeeping staff chased her down to give it to her. Room was great and clean, pool was awesome, and the lobby I'd... More

Was this review helpful? Yes 3
Alpharetta, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Folks are always friendly and helpful! Good location and fantastic new pool!! Gail & Tim always remember my name and make sure my needs are met. I stay there about 5 nights per month. Perfect location to my office.

Was this review helpful? Yes 1
Conyers
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Marie Gail and Tim offered their assistance with smiles and patience. Great stay! They all offered supreme customer service. I had problems with the room type . It was a large conference in the city so rooms were not available. However, when I arrived they were able to give our group the rooms we needed. What a relief!

Was this review helpful? Yes 1
oxford, georgia
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I really want to share the great customer service from Tim at the front desk. If you plan to visit this hotel ask for Tim. I was there on my church convention with my children and he made sure we were comfortable. The staff was great, but Tim went above and beyond the call!

Was this review helpful? Yes
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Mickeyse, Thank you for your fabulous review of Tim - he is great with our guests and we do appreciate all that he does for the hotel! We hope to see you all again if you're ever traveling to the area from Georgia. Thank you! More

Winston Salem, North Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was quiet and the staff was accommodating. The bed was extremely comfortable. The room was clean. The pool looked great but we didn't have time to enjoy it ourselves. We did have difficulty sleeping because my husband prefers the room to be cold but he couldn't get the temperature cool enough even though he put the air on... More

Was this review helpful? Yes 1
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear MissusWright, Thank you for your review of our hotel, we greatly appreciate it! We apologize that you all had difficulty sleeping due to the air conditioner not getting cold enough. If you are in the area again we hope you will give us another chance. If you have any issues on your next visit please let our front desk... More

Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for a couple of nights at the end of June for a business trip. I must say that the service here exceeded excellent. I got in early in the day and the gentleman (Unfortunately I do not remember his name) worked to find me a room so that I could get some rest before returning to work. While... More

Was this review helpful? Yes 1
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear TheMarciC, Thank you for your wonderful review of our property - the Courtyard Charlotte Arrowood! We are glad you were able to enjoy different areas of the hotel. We look forward to your return the next time you are in the Charlotte area. Thank you! More

Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 16, 2014

Not a bad hotel, but it's unnerving that they need to keep a cop in the lobby every night. He paces the halls from time to time like he is looking for something/someone. That says "we may have trouble and probably already have in the past" to me. Not sure about the history, but that's not normal in my 95%... More

Was this review helpful? Yes 3
Lindsay N, General Manager at Courtyard Charlotte Arrowood, responded to this review

Hi Roadyeti, Thank you for your kind comments about our hotel team, comfortable beds, and service. We pride ourselves on customer service and I am glad you felt at home at the Arrowood Courtyard. I did want to address your concerns with our off duty security. I apologize and do understand it can be alarming to see security at the... More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2014

Late ck in and the room was waiting. The hotel was sold out, but I had a reservation. Efficient and friendly ck in. There's a laundry room available, late ck out was available, quiet surroundings and on the floor, printer in the lobby was efficient for printing from my PIN, internet was easy to access and working!, along with a... More

Was this review helpful? Yes
Courtyard_Arrowood, Property Coordinator at Courtyard Charlotte Arrowood, responded to this review

Dear Steve G, Thank you for your wonderful review! We enjoyed having you just as much as you enjoyed your stay with us. We appreciate our guests and it is great to know our guests are appreciative of us and our property. We look forward to seeing you again when you travel to Charlotte. Thank you! More

Woodstock, Illinois
1 review
4 of 5 stars Reviewed May 31, 2014

Stayed one night in Charlotte at the Courtyard Arrowhead. Very nice area to stay in, close to good restaurants, and great people at the desk. Tien (spelling?) was helpful, knowledgeable of the area, and gave some great restaurant ideas. The hotel was quite, the pool area was nice. I'll definitely stay there again.

Was this review helpful? Yes
Courtyard_Arrowood, Property Coordinator at Courtyard Charlotte Arrowood, responded to this review

Dear Cjporsch, Thank you for your review of our property and recognizing our front desk associate, Tien, for her willingness to assist you! We are happy you chose to stay with us and appreciate your great review. We look forward to seeing you again when you're in the area! Thank you! More

Orlando, Florida
Top Contributor
69 reviews 69 reviews
69 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 28, 2014

Spent one night in Charlotte at this Marriott Courtyard. It has been refurbished lately and is in very good shape for a hotel that my guess is not new. The room was clean and quiet and the check in staff was very professional. My only criticisms were there was no luggage rack in the room, only one foam coffee cup... More

Was this review helpful? Yes
Courtyard_Arrowood, Property Coordinator at Courtyard Charlotte Arrowood, responded to this review

Dear Ramblinwreck59, Thank you for your review of our property! It is not our standard to have luggage racks or microwaves in the rooms but if you need either we will be happy to bring one to your room upon request. We appreciate your choosing to stay with us and hope you will stay again if you return to the... More

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Additional Information about Courtyard Charlotte Arrowood

Address: 800 W Arrowood Rd, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Charlotte Arrowood 3*
Reservation Options:
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Also Known As:
Courtyard Charlotte Arrowood Hotel Charlotte
Courtyard Charlotte Arrowwood
Charlotte Courtyard
Charlotte Marriott

26 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#33 Romantic Hotel in Charlotte #36 Business Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
The newly renovated Courtyard Charlotte Arrowood hotel near Carowinds is just minutes from downtown Charlotte at the junction of I-485 and I-77. Its convenient location offers easy access to the Charlotte Convention Center, Fort Mill, SC and attractions such as Carowinds Theme Park and the Billy Graham Library. Business travelers to this Courtyard Charlotte, NC hotel can take advantage of thoughtful amenities and flexible work space with complimentary high-speed internet. Business Parks such as Whitehall, Red Oak and Arrowpoint are minutes away, plus the Charlotte International Airport (CLT) is just 9 miles from the hotel. Families on vacation can relax in our outdoor pool, have breakfast and/or dinner in The Bistro, and enjoy the always friendly Marriott service. For those looking to plan a seminar, meeting or event in Charlotte, the hotel offers 1,200 square feet of flexible meeting facilities. We look forward to welcoming you to the greater Charlotte area. ... more   less 
Number of rooms
146

Questions & Answers

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1 question
1 month ago

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