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All 170 Charlotte hotels

Courtyard Charlotte Arrowood

3.0 of 5 Hotel   |   800 W Arrowood Rd, Charlotte, NC 28217
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77%
Ranked #31 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
dakoon Orlando, Florida
  • Overview
  • Reviews (161)
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  • Room tips (31)
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161 people have reviewed this hotel

Traveler rating
    65
    57
    29
    8
    2
See reviews for
39
25
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57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Orlando, Florida
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Perfect example of the Marriott experience. Very accommodating staff. Free internet that actually worked with no hassles. Great food, clean room, friendly staff and a great value. There is nothing more I could ask for.

Was this review helpful? Yes
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Dakoon, Thank you for your wonderful review of our hotel - we greatly appreciate it! It is always good to know we are following Marriott's standards from our guests' perspective. We welcome you back anytime you are in the area visiting from Orlando. Thank you! More

Schnecksville, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Check in was personable and efficient. Room was nice. All necessary items available in the room. Nice pool in the courtyard area. There were enough restaurants close by to give you a good selection of foods. Close to the airport. I would stay here again.

Was this review helpful? Yes
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear MikeB03, We appreciate your review of our hotel and are glad you enjoyed your stay with us. We look forward to seeing you again when you're visiting the Charlotte area. Thank you! More

Raleigh, North Carolina
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Check in personnel was very accommodating. Very friendly. The beds were the best I have slept on in a hotel... Quite a compliment as I travel weekly! Housekeeping very friendly. Very close to downtown You will not be disappointed here

Was this review helpful? Yes
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Fotomom3, Thank you for the fabulous review of our hotel! We appreciate your review and thank you for choosing the Courtyard Charlotte Arrowood for your stay. I agree - the beds are VERY comfortable so we hope you will return to stay with us again when you're visiting from Raleigh! Thank you! More

1 review
5 of 5 stars Reviewed 4 weeks ago

Tim at the front desk was so welcoming and friendly, room was immaculately clean, service was beyond excellent. My only slight complaint is that on the ground floor, the room is a tad on the noisy side, but I am a light sleeper. Very nice stay overall.

Was this review helpful? Yes
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Jeffrey F, Thank you for the wonderful review of our property and associate, Tim - he is a great guy! We are glad you enjoyed your stay and that Tim was able to make you feel welcomed during your time with us. Hopefully we will see you again when you're visiting the area. Thank you! More

Melbourne, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed for one night with my family while attending an event at Bank of America Stadium. The hotel was very clean and well maintained. The staff was very courteous and helpful. Our room was not ready upon our arrival (they had a full house the night before) and the front desk staff had housekeeping quickly ready our room. The room... More

Was this review helpful? Yes 1
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Jim D, We appreciate your great review - thank you for the 5 star rating! We look forward to seeing you again when you're in the area visiting from Melbourne, FL. Thank you! More

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Check in staff was unpleasant at best. The room was just okay. It had what appeared to be a blood stain in the carpet. The a/c didn't work right because at 2am you wake up drenching in sweat. No free breakfast. The breakfast they serve is $14! Had weird sliding glass doors in the room but when we opened them... More

Was this review helpful? Yes
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Bagleys0703, We are very sorry you had such a bad experience at our hotel. If you would please contact a member of management at 704-527-5055 so they can find out which room you stayed in order for them to look into the issues you experienced. Thank you for bringing this to our attention. We do not like our guests... More

1 review
5 of 5 stars Reviewed 4 weeks ago

Good location if you're staying for Carowinds. It's just close enough that you can take a break in the middle of your visit to carowinds and then go back for the night rides. very reasonable prices as well. I also arrived at 9:30am the day of check in and was allowed to go ahead and check in and didn't have... More

Was this review helpful? Yes
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Jay W, We appreciate your wonderful review of our property! Thank you for choosing to stay with us and noting how close we are to Carowinds. We are glad we are close enough that you were able to rest up and then go back to the park for more fun! Hopefully you will choose to stay with us again... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 20, 2014

I stayed in this hotel for 2 days and had an excellent stay! The front desk guy was one of the nicest people ever. His name was Tim. My girlfriend lost a gold necklace and one of the housekeeping staff chased her down to give it to her. Room was great and clean, pool was awesome, and the lobby I'd... More

Was this review helpful? Yes 3
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Louis S, Thank you for the great review! We hate the free coffee, which use to be offered in the lobby, is costing us a star - as we do still have the complimentary coffee in the rooms and offer Starbuck coffee in our bistro. Hopefully hat will not deter you from staying with us again and we'll see... More

Alpharetta, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

Folks are always friendly and helpful! Good location and fantastic new pool!! Gail & Tim always remember my name and make sure my needs are met. I stay there about 5 nights per month. Perfect location to my office.

Was this review helpful? Yes 1
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Brian G, Thank you for the 5 star review!! We are glad you enjoy your time when you're staying at our property. We will see you soon! Thank you! More

Conyers
1 review
5 of 5 stars Reviewed July 16, 2014 via mobile

Marie Gail and Tim offered their assistance with smiles and patience. Great stay! They all offered supreme customer service. I had problems with the room type . It was a large conference in the city so rooms were not available. However, when I arrived they were able to give our group the rooms we needed. What a relief!

Was this review helpful? Yes 1
Courtyard_Arrowood, Events Specialist at Courtyard Charlotte Arrowood, responded to this review

Dear Firstvicky7, Thank you for the review of our staff and the 5 star rating for our property!! We greatly appreciate it and hope to see you again when you're in the area. Thank you! More

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Additional Information about Courtyard Charlotte Arrowood

Address: 800 W Arrowood Rd, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Charlotte Arrowood 3*
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Also Known As:
Courtyard Charlotte Arrowood Hotel Charlotte
Courtyard Charlotte Arrowwood
Charlotte Courtyard
Charlotte Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#29 Romantic Hotel in Charlotte #35 Business Hotel in Charlotte #45 Family Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
The newly renovated Courtyard Charlotte Arrowood hotel near Carowinds is just minutes from downtown Charlotte at the junction of I-485 and I-77. Its convenient location offers easy access to the Charlotte Convention Center, Fort Mill, SC and attractions such as Carowinds Theme Park and the Billy Graham Library. Business travelers to this Courtyard Charlotte, NC hotel can take advantage of thoughtful amenities and flexible work space with complimentary high-speed internet. Business Parks such as Whitehall, Red Oak and Arrowpoint are minutes away, plus the Charlotte International Airport (CLT) is just 9 miles from the hotel. Families on vacation can relax in our outdoor pool, have breakfast and/or dinner in The Bistro, and enjoy the always friendly Marriott service. For those looking to plan a seminar, meeting or event in Charlotte, the hotel offers 1,200 square feet of flexible meeting facilities. We look forward to welcoming you to the greater Charlotte area. ... more   less 
Number of rooms
146

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Courtyard Charlotte Arrowood and other travelers.
1 question
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2 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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