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All 170 Charlotte hotels

Baymont Inn and Suites Charlotte-Airport

2.0 of 5 Hotel   |   3101 Scott Futrell Drive, Charlotte, NC 28208 (Formerly Days Inn Charlotte Airport / Coliseum)
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Ranked #127 of 170 Hotels in Charlotte
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257 reviews from our community

Traveler rating
    24
    34
    46
    59
    94
See reviews for
50
55
34
74
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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There are newer reviews for Baymont Inn and Suites Charlotte-Airport
See the most recent reviews
Charlotte
1 review
2 of 5 stars Reviewed April 5, 2014

While the price of the room was affordable ($59 per night when I stayed), the accommodations were about what you would expect--stained sheets, the smell of stale cigarette smoke, etc. The hotel was housing lots of people with canceled flights, so the front desk was friendly considering the circumstances, but they didn't plan appropriately for breakfast the next morning. No... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for reviewing our hotel and sharing your feedback regarding your recent stay with Baymont Charlotte Airport. We continue to make improvements to the rooms and comments such as yours help us to focus on where the enhancements are needed. If there is anything that we can help you, please feel free to contact the hotel directly. More

Morehead City, North Carolina
1 review
3 of 5 stars Reviewed March 19, 2014

The place Is a bit "rundown', needs some "renovations". Was too tired after transpacific flight and additional connecting flight to "check" to see if they actually had "WI-FI. Took a shower "IN THE DARK"! Unknown to me the :light" in the toilet /bathroom area is "on a timer"! I was in the shower and all "soaped up" when the "lights... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for sharing about the issue that occurred with your stay. It is important to me that our guest is satisfied, and this does not sound like the case. I'm extremely sorry for any inconveniences you have experienced. I would like to speak you regarding your experience, as I would like to assist you with the inconvenience that you... More

Amherst, Massachusetts
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed March 17, 2014

This hotel was quite run down. The waffles and orange juice are watery. The carpet is ripped and there is graffiti in the elevator. In my room, the dresser was broken. The entire property smells of smoke and the entry door/window looks like a fortress/ticket booth.

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for your feedback regarding your experience during your stay with Baymont Inn Charlotte. I want to apologize for your inconvenience. I also want you to know that we take each response very seriously. If there is anything else I can do to make this up to you or if you ever need anything else, please contact the hotel... More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed March 10, 2014

The room was clean and the staff was very nice, they were also very helpful!! For the price it was worth it. Reba at the front desk was very helpful, she went the extra mile to make sure my stay was pleasant.

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for reviewing our hotel and sharing your feedback regarding your recent stay with Baymont Charlotte Airport. We appreciate all of your comments and are glad that overall you had a great experience at our hotel. We really appreciate your compliments regarding our hotel staff and overall experience. Our team at Baymont Inn & Suites is committed to providing... More

Dallas, North Carolina
1 review
3 of 5 stars Reviewed March 10, 2014

we came to Baymont for family. on check in there was a nice lady named reba she took care of us and others also. she was working fast. the room we got was a great room, the bed was big the rom was clean. we needed more towels and reba was nice to get them for us. she handled everything... More

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for reviewing our hotel and sharing your feedback regarding your recent stay with Baymont Charlotte Airport. We appreciate all of your comments and are glad that overall you had a great experience at our hotel. We really appreciate your compliments regarding our hotel staff and overall experience. Our team at Baymont Inn & Suites is committed to providing... More

Pinedale, Wyoming, Usa
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 7, 2014

Some previous reviews were cautionary on this property but as I had an early flight out in the morning, and a late arrival, I was not keen to pay twice the Baymont Price to stay at other nearby motels.... An older property with rooms modernized, comfortable bed and digital flat screen TV. Bathroom very small (as they built them when... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for providing a feedback on your recent stay at Baymont Inn Charlotte Airport. We are delighted to know that your stay with Baymont Inn & suites was great and we thank you for choosing our hotel to serve your lodging needs. Our team at Baymont Inn & Suites is committed to providing our guests with truly memorable stay... More

Charlotte
1 review
1 of 5 stars Reviewed March 5, 2014

I travel extensively, both domestically and internationally. I can confidently say that my night at Baymont was the worst night I have ever spent in a hotel. The nightclub across the street played music so loudly that the windows vibrated. They were open until 4:30 a.m. I called the front desk twice; once to ask them to call the police... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for sharing about the issue that occurred with your stay. It is important to me that our guest is satisfied, and this does not sound like the case. I'm extremely sorry for any inconveniences you have experienced because of the noise. I would like to speak you regarding your experience, as I would like to assist you with... More

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Additional Information about Baymont Inn and Suites Charlotte-Airport

Address: 3101 Scott Futrell Drive, Charlotte, NC 28208 (Formerly Days Inn Charlotte Airport / Coliseum)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn and Suites Charlotte-Airport 2*
Number of rooms: 113
Reservation Options:
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Also Known As:
Days Inn Charlotte Airport / Coliseum Hotel Charlotte
Charlotte Days Inn

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