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All 170 Charlotte hotels

Baymont Inn and Suites Charlotte-Airport

2.0 of 5 Hotel   |   3101 Scott Futrell Drive, Charlotte, NC 28208 (Formerly Days Inn Charlotte Airport / Coliseum)
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Ranked #128 of 170 Hotels in Charlotte
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250 reviews from our community

Traveler rating
    21
    34
    46
    56
    93
See reviews for
51
53
32
72
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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There are newer reviews for Baymont Inn and Suites Charlotte-Airport
See the most recent reviews
Wilmington, North Carolina
1 review
1 of 5 stars Reviewed April 13, 2014

I am in disbelief! Why is this establishment still in business? This hotel was nasty with bugs everywhere. In the bathroom the toilet was leaking and they had an ice bucket catching the water. Why hasn't the health department been called out to this establishment? why hasn't the local news got wind of this? I payed for 2 nights and... More

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for taking the time to write a review regarding your recent stay with Baymont Charlotte Airport. I am sorry your overall stay did not live up to your expectations. I am sorry for the inconveniences you experienced. We continue to make improvements to the rooms and comments such as yours help us to focus on where the enhancements... More

Charlotte
1 review
1 of 5 stars Reviewed April 10, 2014

This place is very NASTY. Roaches, big water bugs, mold. The owner was very nasty bad attitude. Room dirty smelling like smoke and urine. Bed sheets was dirty. Curtain was dirty. The breakfast area was full of roaches alive and dead. Breakfast Food was molded and hard. This dump needs to be SHUT DOWN!!!!!!!!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for taking the time to write a review regarding your recent stay with Baymont Charlotte Airport. I am sorry your overall stay did not live up to your expectations. I am sorry for the inconveniences you experienced. We continue to make improvements to the rooms and comments such as yours help us to focus on where the enhancements... More

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed April 7, 2014 via mobile

While remodeling our home we stayed at the Baymont. The location was key for our needs but the staff made the stay much more enjoyable always looking to make our stay better! The room was clean and cozy and for the most part it seemed to stay pretty quiet so we were able to relax.

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for providing a feedback on your recent stay at Baymont Inn Charlotte Airport. We are delighted to know that your stay with Baymont Inn & suites was great and we thank you for choosing our hotel to serve your lodging needs. Our team at Baymont Inn & Suites is committed to providing our guests with truly memorable stay... More

Charlotte
1 review
2 of 5 stars Reviewed April 5, 2014

While the price of the room was affordable ($59 per night when I stayed), the accommodations were about what you would expect--stained sheets, the smell of stale cigarette smoke, etc. The hotel was housing lots of people with canceled flights, so the front desk was friendly considering the circumstances, but they didn't plan appropriately for breakfast the next morning. No... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for reviewing our hotel and sharing your feedback regarding your recent stay with Baymont Charlotte Airport. We continue to make improvements to the rooms and comments such as yours help us to focus on where the enhancements are needed. If there is anything that we can help you, please feel free to contact the hotel directly. More

Morehead City, North Carolina
1 review
3 of 5 stars Reviewed March 19, 2014

The place Is a bit "rundown', needs some "renovations". Was too tired after transpacific flight and additional connecting flight to "check" to see if they actually had "WI-FI. Took a shower "IN THE DARK"! Unknown to me the :light" in the toilet /bathroom area is "on a timer"! I was in the shower and all "soaped up" when the "lights... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for sharing about the issue that occurred with your stay. It is important to me that our guest is satisfied, and this does not sound like the case. I'm extremely sorry for any inconveniences you have experienced. I would like to speak you regarding your experience, as I would like to assist you with the inconvenience that you... More

Amherst, Massachusetts
2 reviews
2 of 5 stars Reviewed March 17, 2014

This hotel was quite run down. The waffles and orange juice are watery. The carpet is ripped and there is graffiti in the elevator. In my room, the dresser was broken. The entire property smells of smoke and the entry door/window looks like a fortress/ticket booth.

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for your feedback regarding your experience during your stay with Baymont Inn Charlotte. I want to apologize for your inconvenience. I also want you to know that we take each response very seriously. If there is anything else I can do to make this up to you or if you ever need anything else, please contact the hotel... More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed March 10, 2014

The room was clean and the staff was very nice, they were also very helpful!! For the price it was worth it. Reba at the front desk was very helpful, she went the extra mile to make sure my stay was pleasant.

Was this review helpful? Yes
Amar P, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for reviewing our hotel and sharing your feedback regarding your recent stay with Baymont Charlotte Airport. We appreciate all of your comments and are glad that overall you had a great experience at our hotel. We really appreciate your compliments regarding our hotel staff and overall experience. Our team at Baymont Inn & Suites is committed to providing... More

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Additional Information about Baymont Inn and Suites Charlotte-Airport

Address: 3101 Scott Futrell Drive, Charlotte, NC 28208 (Formerly Days Inn Charlotte Airport / Coliseum)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn and Suites Charlotte-Airport 2*
Number of rooms: 113
Reservation Options:
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Also Known As:
Days Inn Charlotte Airport / Coliseum Hotel Charlotte
Charlotte Days Inn

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