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All 170 Charlotte hotels

Baymont Inn and Suites Charlotte-Airport

2.0 of 5 Hotel   |   3101 Scott Futrell Drive, Charlotte, NC 28208 (Formerly Days Inn Charlotte Airport / Coliseum)
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Ranked #128 of 170 Hotels in Charlotte
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245 reviews from our community

Traveler rating
    21
    34
    45
    53
    92
See reviews for
50
50
31
72
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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1 review
1 of 5 stars Reviewed 1 week ago

I cannot even begin to adequately describe the foulness of the room we were given. Blood-stained sheets, intensely musty room, improperly made beds, my feet turned black from the carpet, refrigerator open and warm.....so completely gross. I don't know on what planet that kind of mess was ever deemed acceptable, but we left and decided to deal with Priceline and... More

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Raleigh
1 review
1 of 5 stars Reviewed 2 weeks ago

This was far, the worst hotel I have visited in all the hotels I've been to. Motel 6 is better than this place. The front desk staff have no knowledge of customer service training or their work. Very unprofessional. The Manager really has no knowledge of real business operations, she is just there maybe because its a family member note_.... More

Review collected in partnership with Baymont Inn & Suites

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Chesapeake, Virginia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The bed was comfortable with nice linen and the room was clean but I will never stay there again. The staff needs hospitality training. We came in, walked up to the desk, and waited to be greeted. Nothing. After a few seconds I spoke, "good evening". She replied, "Do you have a reservation?" "No, I have a coupon." She: "I... More

Was this review helpful? Yes
ManagerBay, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for your feedback regarding your experience during your stay with Baymont Inn Charlotte. I want to apologize for your inconvenience. I also want you to know that we take each response very seriously. If there is anything else I can do to make this up to you or if you ever need anything else, please contact the hotel... More

Boston
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Terrible service and facilities. They lied to me and about 10 other guests re an airport shuttle pick up. Room smelled of mildew; slept in my clothes. Next time I'll sleep at the airport instead of this establishment

Was this review helpful? Yes
ManagerBay, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for your feedback regarding your experience during your stay with Baymont Inn Charlotte. I want to apologize for your inconvenience. I also want you to know that we take each response very seriously. If there is anything else I can do to make this up to you or if you ever need anything else, please contact the hotel... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is great especially for the location. Your not gonna find a better value this close to the airport. Rooms look like they have been redone, quiet, and staff are very friendly. Best part is the bed with lots of pillows.

Was this review helpful? Yes
ManagerBay, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for providing a feedback on your recent stay at Baymont Inn Charlotte Airport. We are delighted to know that your stay with Baymont Inn & suites was great and we thank you for choosing our hotel to serve your lodging needs. Our team at Baymont Inn & Suites is committed to providing our guests with truly memorable stay... More

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Additional Information about Baymont Inn and Suites Charlotte-Airport

Address: 3101 Scott Futrell Drive, Charlotte, NC 28208 (Formerly Days Inn Charlotte Airport / Coliseum)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn and Suites Charlotte-Airport 2*
Number of rooms: 113
Reservation Options:
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Also Known As:
Days Inn Charlotte Airport / Coliseum Hotel Charlotte
Charlotte Days Inn

31 photos of this hotel

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