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All 170 Charlotte hotels

Baymont Inn and Suites Charlotte-Airport

2.0 of 5 Hotel   |   3101 Scott Futrell Drive, Charlotte, NC 28208 (Formerly Days Inn Charlotte Airport / Coliseum)
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Ranked #127 of 170 Hotels in Charlotte
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257 reviews from our community

Traveler rating
    24
    34
    46
    59
    94
See reviews for
50
55
34
74
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

Came into town for a concert and stayed at this hotel over night. There was old soap still left in the shower as well as used shampoo from the previous occupants!!! The bathroom smelled really bad and the counters were not cleaned at all!!! Needless to say, I will NOT be staying here again!!!

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

There were many travelers checking in after several flights were canceled. The front desk worker, Michael, handled the high volume very well. He was friendly and efficient. I really appreciate his service and my whole experience at Baymont.

Was this review helpful? Yes
ManagerBay, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for providing a feedback on your recent stay at Baymont Inn Charlotte Airport. We are delighted to know that your stay with Baymont Inn & suites was great and we thank you for choosing our hotel to serve your lodging needs. Our team at Baymont Inn & Suites is committed to providing our guests with truly memorable stay... More

1 review
5 of 5 stars Reviewed 2 weeks ago

I am traveling a lot state to state because of my job, This is the first time I've stayed in Baymont inn and suites,Charlotte NC. This Hotel is very near to the airport and have very nice shuttle services. after i reached to the hotel, i have seen there is a lobby full people from airport and the front desk... More

Was this review helpful? Yes
ManagerBay, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for providing a feedback on your recent stay at Baymont Inn Charlotte Airport. We are delighted to know that your stay with Baymont Inn & suites was great and we thank you for choosing our hotel to serve your lodging needs. Our team at Baymont Inn & Suites is committed to providing our guests with truly memorable stay... More

Plano, Texas
Contributor
18 reviews 18 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is an older property that has done some upgrades. My flight was cancelled really late (actually early a.m.) and no other hotel shuttles were still working. I was really leery when I walked down the hallway to my room, however, the room itself was fine. The bed was comfortable and everything worked well. The breakfast was another story.....very minimal... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
ManagerBay, General Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for providing a feedback on your recent stay at Baymont Inn Charlotte Airport. We are delighted to know that your stay with Baymont Inn & suites was great and we thank you for choosing our hotel to serve your lodging needs. Our team at Baymont Inn & Suites is committed to providing our guests with truly memorable stay... More

Elmwood
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My stay was for just one night during a business trip. The location of the hotel was between the airport and my business destination. Great location! The room was clean but the bathroom fan was hanging down from the ceiling and was very noisy. The staff was excellent. Check in and check out was quick. The breakfast was just OK,... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
ManagerBay, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for providing a feedback on your recent stay at Baymont Inn Charlotte Airport. We are delighted to know that your stay with Baymont Inn & suites was great and we thank you for choosing our hotel to serve your lodging needs. Our team at Baymont Inn & Suites is committed to providing our guests with truly memorable stay... More

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

Describe the service you experienced- this service was terrible. I've never stayed in a hotel, where the front desk person went and view my room before checking me out. I felt very violated, when the front desk person came back. I ask if she found anything stolen. I will never stay in another Baymont Inn suite. I stayed at the... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
ManagerBay, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

I want to apologize for your inconvenience. I also want you to know that we take each response very seriously. If there is anything else I can do to make this up to you or if you ever need anything else, please contact the hotel directly. More

Winterville
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Traveled for a tournament and this hotel was close to the tournament and it was a great price. The room was really nice! The bed was cozy and provided a great nights sleep. The staff was very friendly. I will definitely stay here again when we visit Charlotte.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
ManagerBay, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for providing a feedback on your recent stay at Baymont Inn Charlotte Airport. We are delighted to know that your stay with Baymont Inn & suites was great and we thank you for choosing our hotel to serve your lodging needs. Our team at Baymont Inn & Suites is committed to providing our guests with truly memorable stay... More

Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Number of connecting flights missed because of storms. Airline put us up at the Baymont Inn and Suites Charlotte-Airport. Disaster, 8 members of the family traveling, from minute we walked in. Desk clerks difficult to deal with regarding shuttle service for morning flights. Hotel hallways are dark and musty..Room was dirty (debris around bed skirts), musty smell, torn furniture and... More

Was this review helpful? Yes
ManagerBay, Front Office Manager at Baymont Inn and Suites Charlotte-Airport, responded to this review

Thank you for your feedback regarding your experience during your stay with Baymont Inn Charlotte. I want to apologize for your inconvenience. I also want you to know that we take each response very seriously. If there is anything else I can do to make this up to you or if you ever need anything else, please contact the hotel... More

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Additional Information about Baymont Inn and Suites Charlotte-Airport

Address: 3101 Scott Futrell Drive, Charlotte, NC 28208 (Formerly Days Inn Charlotte Airport / Coliseum)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn and Suites Charlotte-Airport 2*
Number of rooms: 113
Reservation Options:
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Also Known As:
Days Inn Charlotte Airport / Coliseum Hotel Charlotte
Charlotte Days Inn

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