We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Renaissance Charlotte SouthPark Hotel

3.5 of 5 5501 Carnegie Blvd, Charlotte, NC 28209
Hotel website
Hotel deals
Hotel packages
Special Offer
Stay for Breakfast!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence 2014
Renaissance Charlotte SouthPark Hotel
Professional photos View all
Browse nearby
Renaissance Charlotte SouthPark Hotel
Renaissance Charlotte SouthPark Hotel
Renaissance Charlotte SouthPark Hotel
Write a Review

507 reviews from our community

Traveler rating
    318
    130
    38
    11
    10
See reviews for
111
128
28
150
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (507)
  • Mar-May only
    (112)
  • Jun-Aug only
    (146)
  • Sep-Nov only
    (138)
  • Dec-Feb only
    (111)
All months
South Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I just love this hotel! The location. The staff. The ambiance. We requested and were given a balcony atrium room. This room has large doors that open up to the atrium where you can sit and enjoy people watching while you enjoy a cup of coffee or glass of wine. We did not find it to be too noisey from... More 

Was this review helpful? Yes
Falls Church, Virginia
Top Contributor
62 reviews 62 reviews
38 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everyone we came in contact with was focused on customer service. As soon as we were checked in we were given a mini-tour which included answering all of our questions and then providing us maps. The room was very comfortable and included a mini-frig, coffee maker, assorted coffees, nice bed, flat screen television, safe and robe. Everything was truly exceptional,... More 

Was this review helpful? Yes
Nashville, Tennessee
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a week and have no complaints! Every staff member was friendly, welcoming and accommodating. Room was kept very clean all week. Spacious room. Comfortable bed. Pretty good food available, too, and many wonderful spaces downstairs to eat/drink/relax, including an outdoor fire pit area. Also free wine and cookies in the lobby! Perfect, attractive and walkable area, too.... More 

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

After staying a whole week with us, it appears you were able to enjoy everything our property and the SouthPark neighborhood had to offer. Our Ambassadors will appreciate you recognizing their accommodating service and friendly service throughout your stay. It’s great to know that each day served as a new discovery for you with our welcome amenities, the fire pits... More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Was there for a weekend and it was a very nice property, you could tell they'd just done some improvements. The location is very near the Mall and the hotel itself was very quite. Everyone was nice and the room was great.

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We appreciate you recognizing our property’s décor, staff and comfortable guest rooms. We hope you are able to visit the SouthPark area with us again! More 

Charleston, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Hotel is 5 stars to begin with with drinks offered at check-in, if there for American girl stay they have special check-in for younger guest. the lobby and guest areas are tastefully colored and decor is quite colorfully pleasing. special swirling chairs are available to entertain kids while waiting for very quick elevators. The rooms are beautiful with pink bean... More 

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to share your American Girl Experience with us. The American Girl package has become quite popular with the new store open just across the street at SouthPark Mall and it’s always fun to hear how much the families enjoy it. It sounds like you were able to enjoy every aspect of our hotel, from... More 

Cumming, Georgia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel multiple times when conducting business in Charlotte. It's convenient to local restaurants, a mall and my customers, which include area hospitals and their purchasing groups. The staff is always friendly, outgoing and accomodating.

Was this review helpful? Yes 1
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

It’s always great to hear from repeat guests and how much they enjoyed their time with us in Charlotte. We appreciate you sharing your experience and hope to host you again soon! More 

San Francisco, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying here all the time and love their property. This is one of the best Renaissance properties in their chain and I'm very pleased with their staff, food, lounge, and gym. One of the things which stands out over and over again is their staff and management. Can't explain the countless times these guys stepped up to the plate and... More 

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We appreciate your high recommendation of us; it is great to know that you are a returning guest and that we continue to impress you time and time again. I will share your positive comments with our staff as we carry on focusing on the fine details like clean rooms and delivering top level service. We look forward to your... More 

US
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel will surpass even the most discerning guest. Everyone is focused on customer care; you see it from the doorman who first greets you as you enter, the extremely professional and knowledgeable front desk staff, the housekeeping staff who keep the rooms clean and promptly address any extra requests to the restaurant wait staff who at times were virtually... More 

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to review our property and sharing your positive experience with us! Our Ambassadors work very hard to make sure our guests enjoy every moment of their stay with us and they will appreciate you recognizing their efforts. We hope you have an opportunity to visit with us again, along with getting to enjoy our... More 

Greenville, South Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay. Love the modern decor - but appreciate that it isn't a facade that ends at the lobby as is the case with some hotels. Clean, great amenities, helpful staff....and then there is Danny. He made such an impression that I made it a point to make time to post this. His personality will brighten your day. .....I... More 

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We’re happy to hear that you were able to enjoy your time with us, along with our hotel’s décor and style. Danny will appreciate you recognizing his great work ethic; he’s such a valued member to our team and hotel guests. Thank you for reviewing our property and we look forward to hosting you again! More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Picky does not begin to describe me. I want the best and I want it at a good value. Generally I stay at the Westin in Uptown Charlotte (great hotel, I love it!). As most of my meetings were near SouthPark, this time I opted for convenience. My expectations were admittedly low. I knew the hotel would be good enough... More 

Was this review helpful? Yes 3
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for that amazing review of our hotel! Not very often do people take the time to appreciate every aspect of our property and it’s a real treat when someone does. Chelsea and Mike will value your comments about their high end service and willingness to go above and beyond for your stay. We will share your suggestions on... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Renaissance Charlotte SouthPark Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Marriott, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Renaissance Charlotte SouthPark Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Charlotte
Charlotte Renaissance
Hotel Style:
#3 Business Hotel in Charlotte
#4 Family Hotel in Charlotte
#7 Romantic Hotel in Charlotte

78 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (54)
Viewed
Room/suite (24)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (2)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay