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All 168 Charlotte hotels

Renaissance Charlotte SouthPark Hotel

3.5 of 5 Hotel   |   5501 Carnegie Blvd, Charlotte, NC 28209 (Barclay Downs)
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Renaissance Charlotte SouthPark Hotel

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88%
Ranked #7 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
caroline m Raleigh, North Carolina
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361 people have reviewed this hotel

Traveler rating
    210
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    31
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Raleigh, North Carolina
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is fantastic. I was there for a wedding weekend and it was perfect. It was large enough to hold 100 people from out of town and still not over run the place. I believe there were several functions going on that weekend but you would never know and the service never suffered for it. Service is top notch... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Went to Carowinds with my son and stayed the night here Friday. EVERYONE made me feel like a member of the family. The two doormen really set the tone. The hostess at the lounge helped with a lot of random questions I had and did so with a warm smile. Beds are comfy. Breakfast was incredible. Fresh Starbucks when u... More

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Charlottesville, Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff and the accommodations were pretty great, fabulous even. Everyone was sooo nice and knowledgeable about the city of Charlotte. The room was clean and the hotel bar and lobby so beautiful and inviting. A nice touch with the infused water in the lobby.

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Hartsville, South Carolina
Top Contributor
66 reviews 66 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I love this hotel. It is the best in Charlotte. Clean! This trip, the kids used the indoor pool which was great. The rooms are clean and the beds are comfy. The bar area is always lively in the evening. It is just overall a very unique and pristine hotel. It is my first choice in the South Park area... More

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1 review
5 of 5 stars Reviewed 1 week ago

We have stayed at many Hotels and your staff is wonderful! Especially I have to give great props to Danny the Doorman and services. He is so connected with the guests and he was not only like this too us but I saw him with all the people! He si a great addition to your staff and makes the stay... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We truly appreciate reviews that brag on our ambassadors and I know Danny will enjoy your review as well. He is a great asset to our staff and is amazing with our guests. We hope you find a reason to return for another visit soon! More

Greenville, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff was excellent. Very clean place and smells amazing. The bar and restaurant are great. I recommend staying in a room with a balcony. I will definitely stay again on my next visit to Charlotte.

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for that great overall review of our hotel. It is wonderful to know that our guests enjoy every aspect of our hotel. We’ll be waiting for your return! More

Swedesboro, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I had to travel to Charlotte on business and mostly anyone who travels to this location from my office stays at The Renaissance Charlotte SouthPark. From the moment I stepped out of my cab, I knew my stay was going to be awesome. I was greeted by Danny, one of the lovely gentleman outside. When I checked in, I was... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

It is great to hear that our reputation with your coworkers precedes us and that you were not disappointed. I will be sure to pass your comments along to Danny, he is a great asset to our team along with the rest of our ambassadors who made you feel at home. Thank you for the great remarks on our lounge... More

Glenville, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Love coming to visit Charlotte . I always find this hotel welcoming and friendly , got checked in and room was very comfy . So much to do in charlotte but when I visit it's recommended to stay here. The staff is very friendly I love when the employees (Taylor) remembers us and happy to see us back. The club... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We appreciate knowing we are your top choice when visiting in Charlotte. With so much to do in Charlotte, our Navigators are the perfect people to help you explore the city. Thank you for your positive comments on our staff, rooms and lounge and we look forward to your return! More

San Juan, Puerto Rico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I came to this hotel for a business trip and it was the most amazing trip ever. The front desk operator (Chelsea) managed everything and would take my calls immediately. The staff was always nice and diligent. The room was super comfortable and always clean. Food at the hotel was ok but everything else was simply excellent. South park mall... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

It is wonderful to read reviews where we impress our guest across the board! Thank you for appreciating our staff, rooms and great SouthPark location. Chelsea is a great ambassador at our hotel and I will be sure to share your review with her. We look forward to your next visit! More

Lakeville, Minnesota
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed a Charlotte hotel close to the airport and lucked out by booking here. Apparently they have recently renovated, its a beautiful hotel. The beds and linens are top of the line, my grandkids even raved about them!! Some confusion with check-in and our key cards didn't work but I think our person was new. LOTS of personnel working... More

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to review our hotel, I'm happy to hear how much you and your family enjoyed our property and the great linens. I appreciate your understanding with the key issues but apologize for the impolite welcome you feel you received upon entering our hotel. We value all of our guests equally and I’m truly sorry... More

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Additional Information about Renaissance Charlotte SouthPark Hotel

Also Known As:
Renaissance Charlotte
Charlotte Renaissance
Address: 5501 Carnegie Blvd, Charlotte, NC 28209
Phone Number:
Location: United States > North Carolina > Charlotte > Barclay Downs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Charlotte
#5 Family Hotel in Charlotte
#6 Romantic Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
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