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All 170 Charlotte hotels

Renaissance Charlotte SouthPark Hotel

3.5 of 5 Hotel   |   5501 Carnegie Blvd, Charlotte, NC 28209 (Barclay Downs)
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88%
Ranked #6 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
GeorgiannE
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411 people have reviewed this hotel

Traveler rating
    249
    111
    33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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  • French first
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English first
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Your first contact makes the whole trip: Danny or Michael will greet you at the valet stand and your worries are over! They took care of luggage, gave my nephew directions from the airport to the hotel when his GPS wouldn't cooperate, moved lots of cases & coolers from a room to a hospitality suite, directed us to local restaurants,... More

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jacksonville, Florida
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is my favorite place to stay in Charlotte NC. At check in there is a beverage and appetizer offered by the staff. The staff member walks you to the elevator and always inquires about dinner plans and how the hotel can assist. The club lounge is available for breakfast, appetizers, and dessert complimentary to Marriott gold members. The rooms... More

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Tampa, Florida
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My co worker and I missed our flight and had to stay overnight in CLT. The airline put us up in this hotel and could not have been a better experience! The beds were very comfortable and the hotel was beautiful! The check in staff was fabulous!!! This hotel truly focus on customer service!

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Pittsburgh,PA
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a beautiful hotel. We were lucky enough to be greeted by Danny upon our arrival. His friendliness and attentiveness certainly added to our wonderful experience. The hotel is very clean and the beds are comfy. It's close to the Southpark Mall and many restaurants. We were very pleased with the experience and would absolutely stay here again. Thank... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

On behalf of Danny and our team of Ambassadors, you’re welcome! We appreciate you taking the time to review our hotel and acknowledge our property for its attentive staff, accommodating location and comfortable guest rooms. We are anxiously awaiting your return! More

Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As soon as you pull up to the Renaissance South-Park you know you're going to be in good hands. The Bellman are incredibly friendly and quickly brought my luggage to our room. We had just spent a few days at the beach and he let us know they had a washer dryer for guests, free of charge. The front desk... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to share your positive experience with our hotel and Ambassadors. We’re happy to hear how accommodating you found our guest rooms and amenities, such as the washer and dryer machines on property. We look forward to your return and hope on your next visit with us you are able to enjoy Flagstones, our restaurant. More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Walking into this hotel is like walking into a spa. Danny holds the door and welcomes you with a smile (he's great!), the ladies at the front desk check you in efficiently and politely, and Kat serves you dinner and drinks with friendly, excellent service. The ambience of the lobby is amazing. You literally want to lounge and absorb the... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We truly appreciate knowing that you feel taken care of and compare staying with us to a dream. Your kind comments about Danny, Kat and our Ambassadors at the front desk will be shared with the team; it’s a special treat when we can recognize specific associates and departments within the hotel for their hard work. We look forward to... More

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed at this hotel for business and pleasure. Each time, they have taken good care of me. The staff have been pleasent upon arrival. Rooms are always clean and inviting. Ambiance sets the tone for the stay. I haven't eaten at their restaurant, but there's always many people there. Restaurants are walking distance from the hotel. The surroundings... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

It’s always great to read a review from a returning guest, makes us feel confident in our Ambassadors and their service. We appreciate your positive comments about our reception area, as well as the SouthPark area we are located in. Thank you for taking the time to share your feedback with us and hopefully on your next visit you will... More

North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located in a nice area, primarily in a business park. Located near many dining options. The lobby was warm and inviting. Found the room to be clean and well organized. The bathroom was a nice size and the amenities were wonderful. I had the king executive corner room. Location of room was quite. The beds were extremely... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for offering your high recommendation of our property and we’re excited to know you’ll be returning soon! We appreciate hearing how much guests enjoy all the different things we have to offer on property, such as the indoor pool and complimentary coffee in our reception area. It’s also a personal pleasure to read reviews about specific Ambassadors, such... More

Kingsport, Tennessee
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Renaissance Southpark this past week for several days. I was impressed with the friendly, helpful staff and the hotel is beautiful. We had a room with an indoor balcony. This was great for my kids because they were spending a lot of time in the room with grandma while I was away for a business meeting.... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

It’s great to hear that your extended time with us was impressive and enjoyable. We appreciate your compliments on our guest rooms, indoor pool and even the funky chairs! Thank you for taking the time to share your experience with us and we hope to have future opportunities of hosting you! More

Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I was recently put up here courtesy of us airways. After an exhausting day Maria at the front desk took excellent care. I was quickly looked after and up to my room in minutes. The restaurant and bar were ok for dinner.

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Maria will be happy to hear how much you enjoyed her tentative care during your unexpected stay with us. We understand that while traveling, things may not go according to plan but we appreciate knowing the room was to your liking. Thank you for taking the time to review our hotel! More

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Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209
Phone Number:
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Charlotte #4 Family Hotel in Charlotte #8 Romantic Hotel in Charlotte
Hotel Class
Number of rooms
264

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