We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 170 Charlotte hotels

Renaissance Charlotte SouthPark Hotel

3.5 of 5 Hotel   |   5501 Carnegie Blvd, Charlotte, NC 28209 (Barclay Downs)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Enjoy a Spa Getaway
Save Saved
You added Renaissance Charlotte SouthPark Hotel to your Saves list
Renaissance Charlotte SouthPark Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
89%
Ranked #6 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
tmanero84 Bad Neuenahr-Ahrweiler, Germany
  • Overview
  • Reviews (418)
  • Photos (73)
  • Amenities
  • Q&A
  • Room tips (77)
  • Location
  • More
Write a Review

418 people have reviewed this hotel

Traveler rating
    253
    113
    33
    9
    10
See reviews for
86
109
24
123
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

I tried this place twice. The first time in March (2014), it was loud and horrible. Second time was just as bad. The first room assigned to me smelled like chlorine - it was above the pool. Don't get that room!!! For the price, there's a Marriott across the Mall with better prices, more amazing room and amenities (the pool... More

Was this review helpful? Yes
Bad Neuenahr-Ahrweiler, Germany
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is well equipped and the friendly staff members are always very helpful. Especially Danny does an awesome job. He always welcomes the guests with a lot of pleasure and makes you feel comfortable. In my opinion this behavior must be implemented in every hotel because this is the first and therefore the most important impression you get as... More

Was this review helpful? Yes
Westminster, MD
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My company had a three day retreat here earlier this month. The staff continually went above and beyond to make it an enjoyable stay/event. The rooms were commensurate of what you would expect from Renaissance. They catered all of our meals, providing a nice balance of "crowd pleasers" with healthy alternatives. Couldn't have asked for a better stay!

Was this review helpful? Yes
Duluth, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the hotel during our recent visit to UNC Charlotte. The hotel decor is modern. The staff was very friendly and helpful. The location is great. Across the street from an upscale mall and many restaurants. Will stay here again should we return to the Charlotte area.

Was this review helpful? Yes
United States
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

If you're looking for Southern hospitality, you'll find it here. The bellmen are amazing. They are quick to provide cold bottled water and an umbrella if asked for. One day I asked for some sunscreen and was helped out with some for my 2 year old for free. They are very informative and willing to help out with directions and... More

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We appreciate you recognizing our hospitality and how attentive our bellmen are; they are dedicated members of our team and will value your high praises. It’s great to hear how much you enjoyed our Southern Bistro as well, we hope you’ll be back to visit so you can indulge in more of our menu options! I apologize for the insect... More

Indianapolis
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Hotel was very nice. Courtyard is nice and peaceful. Rooms and very clean. With app you can log in online. Once you arrive your room and keys are ready. Staff was very friendly. Bathroom spacious.Free Starbucks coffee in the morning is a plus! 👍👍

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

It sounds like you were able to enjoy every amenity our hotel had to offer, along with appreciating all the details in our hotel. Thank you for recognizing our friendly staff and comfortable guest rooms. It’s also great to hear that you were able to use the new check in app so effectively! We hope to see you again. More

1 review
5 of 5 stars Reviewed 1 week ago

Danny was absolutely wonderful. He was friendly and helpful. We arrived at the hotel tired and groggy after a long day, and Danny jumped up to hold the door and take my bags for me. He had a warm smile and made us all feel welcome and taken care of. Greatly appreciate Danny! Thank you, A Happy Guest

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to recognize Danny and his hard work at our hotel. Traveling can be tiring sometimes but we are happy to hear how helpful and welcoming Danny was upon your arrival. We will share your review with him, he is sure to appreciate your comments! More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Your first contact makes the whole trip: Danny or Michael will greet you at the valet stand and your worries are over! They took care of luggage, gave my nephew directions from the airport to the hotel when his GPS wouldn't cooperate, moved lots of cases & coolers from a room to a hospitality suite, directed us to local restaurants,... More

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for sharing your experience with us, it’s always great when guests acknowledge specific Ambassadors and I know the team will appreciate your kind comments. We’re glad to know how helpful Danny and Michael were throughout your trip and that you felt worry-free during your time with us. We hope to have more opportunities of hosting you at our... More

jacksonville, Florida
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my favorite place to stay in Charlotte NC. At check in there is a beverage and appetizer offered by the staff. The staff member walks you to the elevator and always inquires about dinner plans and how the hotel can assist. The club lounge is available for breakfast, appetizers, and dessert complimentary to Marriott gold members. The rooms... More

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for making us your favorite place to stay in Charlotte, we are truly honored! We appreciate your feedback about our welcome amenities, the enjoyable concierge lounge and how helpful you find our Ambassadors during your visits. We look forward to welcoming you back upon your next trip to Charlotte and hope to continue to impress you! More

Tampa, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My co worker and I missed our flight and had to stay overnight in CLT. The airline put us up in this hotel and could not have been a better experience! The beds were very comfortable and the hotel was beautiful! The check in staff was fabulous!!! This hotel truly focus on customer service!

Was this review helpful? Yes
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We know it’s stressful when things don’t go to plan but we are honored to be the better part of your bad day. Thank you for taking time to review our hotel and appreciate our attentive Ambassadors and great customer care! More

Owners: What's your side of the story?
If you own or manage Renaissance Charlotte SouthPark Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Renaissance Charlotte SouthPark Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209
Phone Number:
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Marriott, Tingo, Reservation Counter, Travelocity, BookingOdigeoWL, Priceline, Venere and Agoda so you can book your Renaissance Charlotte SouthPark Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Charlotte
Charlotte Renaissance

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Dining (1)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Other (13)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Charlotte #4 Family Hotel in Charlotte #6 Luxury Hotel in Charlotte #10 Romantic Hotel in Charlotte
Hotel Class
Number of rooms
264

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer