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All 170 Charlotte hotels

Renaissance Charlotte SouthPark Hotel

3.5 of 5 Hotel   |   5501 Carnegie Blvd, Charlotte, NC 28209 (Barclay Downs)
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Ranked #7 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
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483 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed 1 night w/my daughter & her friend on way back from business trip in DC. This hotel was by far the best I've stayed in the last few years. Love the elegant room decor, the lobby, courtyard, sitting areas around the hotel are beautifully furnished in fun colors & shapes...almost like a Dr. Seuss theme. The gym is amazing,... More

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Charleston, South Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 1 night at the Renaissance Charlotte SouthPark Hotel and it was great. No issues at all with the room. The beds were very comfortable and bathroom clean. The staff at the front desk was very friendly and helpful. The lobby area and restaurant/lounge are very nice as is the outdoor courtyard. This location is in walking distance to the... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for a few nights on business. Easy location for business. Great beds and comfortable room. Had a room with a connecting door and could hear every word from the folks in adjoining room. Called front desk and they happily moved me. Plenty of parking and a quiet location.

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for sharing your experience with us. It’s great to hear that you enjoyed our guest rooms and comfortable beds during your stay. I do apologize for the noise disturbances but appreciate your patience and understanding while our Ambassadors assisted you with a room move. Thank you again for reviewing our property and we hope you have the opportunity... More

NC
Top Contributor
56 reviews 56 reviews
47 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times and always had a good experience. It has been several years since I've stayed here and this last weekend was wonderful. The room was clean, quiet, and the bed was very comfortable. Room service and restaurant food was good. The hotel is well maintained and decorated. The service though really sets it... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

It’s such a special treat to hear from a returning guest, especially after a long period of time. Thank you for choosing to return to our property, it’s great to hear that everything still met your expectations and that our staff was just as helpful as ever. We appreciate you recognizing how hard our Ambassadors work during the busy mornings... More

Long Island, NY
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visit Charlotte multiple times per year and always choose to stay at the Renaissance South Park. As is typical of the Renaissance brand, the hotel is nicely appointed with an upscale lobby and bar area and clean and well maintained rooms. The location is a plus, as the hotel is across the street from the mall (but not sitting... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We appreciate your continued commitment to our property as you travel to Charlotte. SouthPark is a great area to visit with the close shopping and local restaurant options, in addition to our in-house bar and restaurant. We understand how busy our parking lot can be during sold out nights and apologize for the inconvenience; I will share your comments with... More

VA
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We surprised our granddaughter with an American Girl weekend for her birthday! We had 3 rooms and on Saturday night her Mom had booked the PINK package for their room! Cindy, the housekeeper for that room went above and beyond to make it special! Pink sheets, beanbag chair, pink towels, and even a pink lightbulb in one lamp. The hotel... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for choosing to spend the special weekend with us! We know surprising children isn’t always the easiest but it’s great to know that everything went according to plan. As our American Girl packages are newly offered, we truly appreciate the positive feedback. We hope you have another opportunity to visit with us, pink sheets and all! More

Reseda, CA
Contributor
20 reviews 20 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay here often so this is home away from home near the Corporate office. I can't say enough about this hotel. Staff is always very friendly, they always have someone opening the front doors and greeting you. Check in process is always very quick. Rooms are nicely decorated, beds very comfortable and room is always clean. Concierge lounge is... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Hearing from a repeat guest is such a special treat, thank you for reviewing our property and sharing your great experiences! We enjoy hearing guests appreciate the little things, like fresh food in the concierge lounge and making sure your guest room is serviced. I will share your compliment with Kat as she is a valued member our team and... More

Denham Springs, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Renaissance hotel in Charlotte, I received excellence assistance from Danny. I was very impressed with the assistance I received, and would go back in the future. -Calvin Louisiana

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

On behalf of Danny, thank you for recognizing his committed service and desire to assist in any way that he can. We hope to see you again! More

Chicago, Illinois
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My fiance and I stayed at the Renaissance at South Park for a wedding. Overall I had a great stay. The rooms were updated and clean. The hotel itself was very nice. The wedding reception was at the hotel and it was absolutely beautiful, Every staff member I interacted with was friendly and helpful. The hotel is also in a... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We’re happy to hear that you and your fiancé enjoyed yourselves during your time with us. Our events team will appreciate you recognizing the reception for its beautiful setup, along with the outstanding service. Thank you for recommending our property to others, we look forward to the opportunity of hosting you again! More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

Traveled to Charlotte for a weekend visit. This hotel is located in walking distance of a really great mall and several eateries. The room was cozy but a little outdated. We had an issue with the bathroom, hair on the floor and in the shower, trash in the can before we even used it, and a bed skirt that was... More

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to review our hotel. While we are sorry to hear how your stay started with us, it is great to hear how our team of Ambassadors revived your experience. Jessica has shared your comments with the team and we are working towards resolving these issues so all of our guest rooms are top of... More

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Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance

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