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Renaissance Charlotte SouthPark Hotel

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5501 Carnegie Blvd, Charlotte, NC 28209
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Renaissance Charlotte SouthPark Hotel
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Renaissance Charlotte SouthPark Hotel
Renaissance Charlotte SouthPark Hotel
Renaissance Charlotte SouthPark Hotel
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524 reviews from our community

Traveler rating
    328
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, DC
Top Contributor
326 reviews 326 reviews
137 hotel reviews
2,403 helpful votes 2,403 helpful votes
5 of 5 stars NEW

Have spent lots of time at this hotel-first as a Hyatt and now as a Marriott property and never had a bad stay. The staff here is super nice and efficient, rooms are quiet, the hotel is well maintained and you can't beat the location for shopping and dining. Really like the updated rooms and the snazzy carpeting which adds... More 

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Morristown, Tennessee, USA
Top Contributor
59 reviews 59 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed one night for my daughters birthday so that we could check out the new American Girl Doll store. The stay was a bit pricey, (compared to the same package at an Atlanta hotel that we had previously done) but worth it. Everything about this hotel was over the top! From the $700 tipsy topsy chairs in the foyer... More 

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

I had to stay over one night because of a snow storm. Everyone was great and very nice. I loved my bed and the pillows! Also the Bellman Danny was awesome! He was very helpful and gave me so great info! Thanks for a great stay!

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Chicago
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed one night at this hotel to attend a business meeting. The hotel lobby and public space is nicely updated. Staff was super helpful and very friendly. As part of our meeting we had both breakfast and lunch, both which were excellent. The bed in the room was comfortable, however, the room itself didn't seem that clean, which was disappointing.... More 

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Round Rock, TX
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very nice, new hotel. Enjoyed staying here a great deal. The breakfast was wonderful - although there was a charge. The location is also nice, especially for a meeting. It is across the street from a very nice mall - I was able to find an apple store to purchase a charger I had forgot to pack. There are also... More 

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We really enjoy getting to hear from guests who experience both our guest rooms and meeting services. We’re happy to hear that everything was to your liking, from the location and rooms to the catered meeting from our kitchen. Thank you for taking the time share your positive comments with us and we hope you’ll come back to visit us... More 

PLEASANT GARDEN, NC
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We celebrated my daughter's birthday in Charlotte this past weekend by taking her and a friend to American Girl Doll Store at Southpark Mall. The location of the Renaissance was perfect and the stay was wonderful! We are very impressed with the hotel! The staff was extremely welcoming and asked the girls about their dolls. The bellman in the elevator... More 

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Sounds like your daughter and her friend had a great time with our American Girl Doll Experience! Our Ambassadors really enjoy interacting with our guests and finding ways to give everyone a special experience, even if it’s just asking a child about their doll. We apologize for the confusion with finding the pool, we understand the frustration. I will share... More 

Reston, Virginia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very attractive, well maintained hotel with lots of intimate, comfortable seating in the lobby, bar, and heated courtyard for a small group of friends or as in my case a special someone. My king corner room was roomy enough for two, and well furnished with comfortable mattress, linen, and plush feather pillows that we could really sink our heads into.... More 

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

It’s great to hear that your romantic getaway was such a success and that Marilyn was able to assist you with some ideal details before your arrival. We’re glad the room was to your liking and left you feeling relaxed, though we do apologize for the heating issues during your stay. We will have our Engineering team check on that... More 

Cleveland, Ohio
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Very much enjoyed my one night stay here for business. Appreciated the friendly and welcoming front desk staff. Concierge Lounge was also very nice with a wide variety of breakfast-related items. Fitness facility was extremely clean and well equipped with towels, waters, and good equipment. My room was very comfortable. Will definitely stay at this property again when in Charlotte.

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Sounds like we provided you with a great stay in SouthPark! We appreciate you recognizing our fitness center for all it has to offer with equipment and amenities, along with our dedicated staff of Ambassadors. We look forward to your return to our hotel, whether it’s another work trip or just to enjoy the Charlotte city! More 

Sao Paulo
Top Contributor
89 reviews 89 reviews
78 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 1 week ago

No serious complaints,just the small size of the room,however it lacks of charm.It is a good place to stay if you`plan shopping( South Mall shopping is a 2 minutes walk),but it`s far away of everything.Breakfast was included in our room rate,and it was fair. THe hotel is quiet,staff was OK. I had just a minor complaint:it was very cold and... More 

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to review our hotel. While we are sorry to hear that your stay was less than fantastic, we appreciate you sharing these comments with us so we may further improve our property. We hope you enjoyed your time in Charlotte and would relish at the opportunity to provide you with a better experience should... More 

Memphis, Tennessee
Top Contributor
65 reviews 65 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a first class spot. Easy check in with very friendly and helpful staff. Room and lobby area very nice. Had cupcakes and coffee complimentary. Decent, not fantastic gym. Great location to mall and restaurants too. Hope I will be back soon.

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We are honored to have you recognize our staff for delivering such first class service! Those cupcakes are pretty tasty, so we are happy to hear you were able to enjoy them during your visit. We’ll be awaiting your return so we may provide another great experience for you. More 

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Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance
Hotel Style:
#3 Business Hotel in Charlotte
#5 Family Hotel in Charlotte
#6 Romantic Hotel in Charlotte

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