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Renaissance Charlotte SouthPark Hotel

3.5 of 5 5501 Carnegie Blvd, Charlotte, NC 28209
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Certificate of Excellence 2014
Renaissance Charlotte SouthPark Hotel
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Renaissance Charlotte SouthPark Hotel
Renaissance Charlotte SouthPark Hotel
Renaissance Charlotte SouthPark Hotel
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488 reviews from our community

Traveler rating
    303
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    38
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    10
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104
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146
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Encinitas, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had a great stay at the Renaissance SouthPark. It was due to Danny Miller- Bell Attendant. High-Touch Class A Service. A true white-gloved experience delivered by Danny Miller Danny helped us with everything from directions, dinner reservations, transportaion, and overall pleasure to work with. Thank you Danny Miller

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Kelowna, British Columbia, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I was at a conference October 18 - 21 with my company. The people at the front desk we very kind, considerate and with great humor helped me with a few typical traveler concerns. Muhammad, Orlando, Tammy and Rennae all made sure I was well taken care of. Muhammad went out of his way to make sure I had what... More 

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Georgia
1 review
5 of 5 stars Reviewed 1 week ago

I recently coordinated a meeting/event at your hotel. My co-workers all had compliments for their rooms and the experience. Everyone I encountered at the front desk day and night were very helpful. The gentleman working the front door area, Danny, was especially kind to my friend and me when we needed to get to the parking deck through the construction... More 

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Greenville, South Carolina
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms are quiet and well insulated for sound. Plush bathrobes hang in the closet and the TV screen is huge! The decor downstairs is very swanky and the bar has a lot of character. The public bathrooms have a house- made salt scrub for your hands that is yummy. Plus it's available for purchase. Food at the restaurant is delicious... More 

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Cary, NC
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went to Charlotte for the weekend with my husband and daughter and decided to stay at this hotel based on the reviews. It was very busy when we arrived but checking-in was fast and the staff was friendly and helpful. We were welcome with champagne and chocolate mouse upon checking, yummy! The room was clean and spacious. We were tired... More 

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for reviewing our property in such a glowing way; we are happy to hear that the reviews you read did not mislead you. We know things can get busy on Friday night check in but our Ambassadors and welcome amenity help make a smooth transition for our guests. Our team will appreciate your comments about their service and... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed 1 night w/my daughter & her friend on way back from business trip in DC. This hotel was by far the best I've stayed in the last few years. Love the elegant room decor, the lobby, courtyard, sitting areas around the hotel are beautifully furnished in fun colors & shapes...almost like a Dr. Seuss theme. The gym is amazing,... More 

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

It’s great to hear that we exceeded your expectations during this one night stay and that you enjoyed our hotel décor so much; the spin chairs are a guest favorite for sure! Thank you for taking the time to review our property and attentive staff, they will appreciate your feedback. We hope you and your daughter are able to stay... More 

Charleston, South Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 1 night at the Renaissance Charlotte SouthPark Hotel and it was great. No issues at all with the room. The beds were very comfortable and bathroom clean. The staff at the front desk was very friendly and helpful. The lobby area and restaurant/lounge are very nice as is the outdoor courtyard. This location is in walking distance to the... More 

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We are so happy to hear about your stress-free experience with us. Thank you for your kind comments about our décor, guest rooms and lovely courtyard. We do apologize for the noise issue you experienced in the early morning but we’re glad it did not put a damper on your stay with us. We hope to have the opportunity of... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a few nights on business. Easy location for business. Great beds and comfortable room. Had a room with a connecting door and could hear every word from the folks in adjoining room. Called front desk and they happily moved me. Plenty of parking and a quiet location.

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for sharing your experience with us. It’s great to hear that you enjoyed our guest rooms and comfortable beds during your stay. I do apologize for the noise disturbances but appreciate your patience and understanding while our Ambassadors assisted you with a room move. Thank you again for reviewing our property and we hope you have the opportunity... More 

NC
Top Contributor
56 reviews 56 reviews
47 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I have stayed at this hotel several times and always had a good experience. It has been several years since I've stayed here and this last weekend was wonderful. The room was clean, quiet, and the bed was very comfortable. Room service and restaurant food was good. The hotel is well maintained and decorated. The service though really sets it... More 

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

It’s such a special treat to hear from a returning guest, especially after a long period of time. Thank you for choosing to return to our property, it’s great to hear that everything still met your expectations and that our staff was just as helpful as ever. We appreciate you recognizing how hard our Ambassadors work during the busy mornings... More 

Long Island, NY
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 12, 2014

I visit Charlotte multiple times per year and always choose to stay at the Renaissance South Park. As is typical of the Renaissance brand, the hotel is nicely appointed with an upscale lobby and bar area and clean and well maintained rooms. The location is a plus, as the hotel is across the street from the mall (but not sitting... More 

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GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We appreciate your continued commitment to our property as you travel to Charlotte. SouthPark is a great area to visit with the close shopping and local restaurant options, in addition to our in-house bar and restaurant. We understand how busy our parking lot can be during sold out nights and apologize for the inconvenience; I will share your comments with... More 

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Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance
Hotel Style:
#3 Business Hotel in Charlotte
#4 Family Hotel in Charlotte
#7 Romantic Hotel in Charlotte

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