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Homewood Suites by Hilton Charlotte Ballantyne Area, NC

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12030 Copper Way, Charlotte, NC 28277
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Homewood Suites by Hilton Charlotte Ballantyne Area, NC
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Homewood Suites by Hilton Charlotte Ballantyne Area, NC
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206 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 6 days ago NEW

I love the service, I love the accountability of the front office supervisor. He was very accommodating to all of our needs! He is always there for us whenever we needed him! I cannot wait to come back next year!

Was this review helpful? Yes
Kevin P, General Manager at Homewood Suites by Hilton Charlotte Ballantyne Area, NC, responded to this review

Hello Marion P, and thank you for reviewing our hotel and mentioning the quality of the service you received. Trey does an amazing job. He always goes above and beyond to take care of our guests. I will make sure he knows just how much he is valued. Thank you for choosing our hotel and come and stay with us... More 

Boston
Level Contributor
312 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel located in a small mall / community with plenty of eating options. Newer hotel with a very friendly staff and clean quiet rooms. About everything you would expect from a HWS but in a new property with pride of ownership

Was this review helpful? Yes
Kevin P, General Manager at Homewood Suites by Hilton Charlotte Ballantyne Area, NC, responded to this review

Hello tmarcone, and thank you for taking the time to review our property. Our entire team will enjoy reading this review as we do take pride in our work and we enjoy taking care of our guests. Thanks for giving us the opportunity to serve you and we look forward to another chance. More 

Charlotte, North Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

My family and I recently stayed here for 2 weeks and we loved it...The rooms were clean and the staff was very nice and would go out of the way to help with anything they thought we needed!! The location is great there are plenty of restaurants and things to do in the area

Was this review helpful? Yes
Kevin P, General Manager at Homewood Suites by Hilton Charlotte Ballantyne Area, NC, responded to this review

Hello Tab_N_Bill, and thanks for the review. Two weeks can seem like a long time away from home and I am glad that you chose to spend it with us. Thank you for the long stay and I am glad that you enjoyed your time here. Come back and see us the next time you are in Charlotte. More 

Charleston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is an excellent business hotel. The included breakfast and manager's reception and in the afternoon are great when you don't feel like going to a restaurant. Trey are the front desk is wonderful. He remembers you from prior stays and will make you feel right at home!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin P, General Manager at Homewood Suites by Hilton Charlotte Ballantyne Area, NC, responded to this review

Hello Demetrial C, and thanks for the wonderful comments regarding Trey. He continuously does an excellent job and he really takes the time to get to know and remember our guest names and preferences. We appreciate you staying with us and we look forward to seeing you again. More 

Charleston, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very classy and modern with all the nice amenities you may need. Walking up to the hotel I noticed that this was a higher class establishment from the exterior-plants and seating. The reception area was very inviting with plenty of seating in small groups. The receptionist was very friendly and helpful. Upon entering the room there was a pleasant smell... More 

Was this review helpful? Yes 1
Kevin P, General Manager at Homewood Suites by Hilton Charlotte Ballantyne Area, NC, responded to this review

Hello Sundancelynnes, and thank you for the awesome review. Thanks for the heads up about the utensils and the mattress as we will look into both. We appreciate the high praise as to being one of the best hotel rooms you have stayed in and we look forward to another opportunity to serve you. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Our family stayed here after a visit to Carowinds and were very pleasantly surprised. The staff was very friendly during check in, the room was very well maintained, and there were some design details that indicated there was actually some consideration of the people staying there (very sensible layout, there were more than 1 or 2 outlets tucked behind furniture,... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin P, General Manager at Homewood Suites by Hilton Charlotte Ballantyne Area, NC, responded to this review

Hello Tim M, and thanks for the review. You can get great deals here on the weekends and with our room setup it is perfect for a weekend getaway with the family. Also, not having to worry about breakfast in the morning is a great way to start your day. Just wondering if your kids convinced you to get on... More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easily accessible from major interstates, convenient to shopping and restaurants, spacious rooms, modern decor, competitively priced and very clean. Highly recommend this location for a business or pleasure trip to the Charlotte area. Only disappointment was the ability to hear normal movement and conversations from adjacent rooms, but keeping the HVAC fan on solves that distraction.

Was this review helpful? Yes
Kevin P, General Manager at Homewood Suites by Hilton Charlotte Ballantyne Area, NC, responded to this review

Hello Russ P, and thank you for your review. Ballantyne is set in a business park area so many of the companies just love the convenience factor of being so close by. Sorry, that you experienced noise and am grateful that you came up with a way to drone out the sound. Thanks for letting me know. We look forward... More 

Allentown, Pennsylvania
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location for business trips. Provides complimentary breakfast every morning and complimentary dinners most evenings. Kitchenette is helpful when traveling on business. The pool is small, but nice. There is a great hiking trail behind the hotel, next to the garden center.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin P, General Manager at Homewood Suites by Hilton Charlotte Ballantyne Area, NC, responded to this review

Hello Laura m, and thank you for your review. More and more guest have told me how much they have enjoyed the walking trail that is connected to our plaza. The city of Charlotte has really done an amazing job setting the greenways up all over Charlotte. We are fortunate to have one so close by. Thank you for staying... More 

Chicago, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice hotel. Rooms are clean. Staff very friendly and helpful. Food was so-so but there are restaurants within a short walking distance. Internet access was awesome. Easy to connect from my room and my connection was never slow. Room was a little chilly even after I turned up the thermostat to the max 78. Overall I would highly recommend this... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin P, General Manager at Homewood Suites by Hilton Charlotte Ballantyne Area, NC, responded to this review

Hello Laurie I, and thank you for writing a review of our hotel. We appreciate the comments regarding the friendly and helpful team members. Also, glad to see that you got a chance to experience some of our restaurants close by. Next time you are in the Charlotte area come and see us again. More 

Williamsburg, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Highly recommend this property. Nice new, clean suites with sparkling clean dishes and cookware. Everyone on the staff we met was friendly and helpful. We did ask for a quiet room and the one we had was in fact quiet. Excellent location as well.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin P, General Manager at Homewood Suites by Hilton Charlotte Ballantyne Area, NC, responded to this review

Hello Stephen A S, and thank you for taking the time to review our property. I am glad to see that we met your request and that the staff was both friendly and helpful. We appreciate the business and we look forward to your next visit. More 

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