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Holiday Inn Express Charlotte-Arrowood

2.5 of 5 805 West Arrowood Rd, Charlotte, NC 28217
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Holiday Inn Express Charlotte-Arrowood
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Holiday Inn Express Charlotte-Arrowood
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99 reviews from our community

Traveler rating
    43
    28
    16
    9
    3
See reviews for
35
13
8
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bentonville, Arkansas
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 11, 2015 via mobile

Friendly front desk. Had a minor maintenance problem in my room, and it was handled the same day. Breakfast is free and typical for what you would get at other hotels. Conveniently close to interstate. Bathroom showed signs of aging around tub and shower. Mattresses were worn out in my room. Walls are thin, and I could hear those in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear AmeliaFan, Thank you for your feedback of our hotel. I am happy to read you appreciate our friendly hotel staff and free breakfast. I am deeply sorry that on this day we were not able to meet your expectations especially with the condition of the room accommodations received and bathroom facility encountered. Your comments will be forwarded to the... More 

Atlanta, Georgia
Contributor
18 reviews 18 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed January 3, 2015

This was our second trip to this Hoilday Inn Express in the last 4 years. Last time we were stuck by the conference room and it was terribly noisy. Due to the other area hotels being at capacity, we had to default to this hotel. For this stay, we called ahead to request a top floor away from the elevator.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Constantcomment62, Thank you for leaving us a feedback. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that the noise challenge prevented you from fully enjoying your stay. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further... More 

LaGrange, Kentucky
Senior Contributor
26 reviews 26 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 18, 2014

Stayed in a suite, with frig and microwave. Loved having the couch, great place to relax. The full hot breakfast included eggs, sausage, biscuits, gravy, and pancakes was good. Best cinnamon rolls outside of Cinnabon. Free fruit bowl in Lobby available all day. Also 5:00 pm reception with free wine and beer, hot appetizer and veggie tray. Had free Wi-Fi... More 

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Hamilton, Canada
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 3, 2014

Two nights here on business the week of Nov 15th. Rooms are spacious but show signs of aging. The free breakfast is about what you get at most of these business type hotels. Cocktail hour on Monday, Tuesday, and Wednesdays is nice with good appetizers and free drinks. The area itself is not the greatest, there aren't many good restaurants... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Rigante, I appreciate you taking some time out of your busy day to write us a review regarding your stay. I would also like to thank you for generously rating our property's cleanliness with 4 stars and for regarding our staff for being courteous. On the other hand, It is to my regret to learn that you found the... More 

Wiconisco
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 6, 2014

We recently stayed here on out way home from Florida. The rooms were large and the beds were comfortable. The room was Definately showing some wear and tear. I LOVED the bath and body works toiletries. The free breakfast in the morning was very lack luster. The hotel also doesn't have a whole lot in terms of dining options around... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Wic808, Thank you for your recent stay with us and for reviewing our property. I am happy to hear that you found our rooms and bed comfortable and that you enjoyed the bathroom amenities. On the other hand, please accept our sincerest apologies for any inconvenience the food selection may have caused you. I have taken note of your... More 

Pelzer, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 29, 2014

This was a quick overnight trip for my wife and myself. The room was very clean, comfortable and well situated. The overall hotel was in very good condition. We only had a few minor problems. It is a little awkward to get into the parking lot, the breakfast wasn't the same quality that we've at other HIE properties and there... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Daddytotwo, We truly appreciate you taking the time to post your review and all the nice comments about our accommodations. Your feedback with the parking lot, breakfast and noise has been noted for review and future considerations. Please accept our apologies for any disappointment this has caused you. Once again, thank you for your thoughtful comments. We look forward... More 

Bangalore
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 19, 2014

I got attracted with free wifi and breakfast offer. Breakfast was ok but good to manage with limited choices. I am not sure if at this price ( which is quite high from Indian standard or Prague and Bratislava where I was prior to this) we can get something better here. Rooms are very specious and clean . I got... More 

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Akron, Ohio
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 24, 2014

i dont think you can ever go wrong staying at a holiday inn express, booked a room with two queen beds as there were 4 of us as we were travelling, got to the hotel and unfortunately only had a king room with a pull out couch, they were very apologetic about it and gave us the king suite at... More 

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Jacksonville Beach, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 27, 2014

We visited for family vacation at Carowinds and l loved this hotel. Everything was great from customer service at check-in through check-out. The hotel made us feel special and because of this our vacation was the best we've ever had. WE will definitely be returning to this property in the future and our children will always remember this. The best... More 

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Lynchburg, Virginia
Top Contributor
83 reviews 83 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 22, 2014

I stayed at this hotel on Wednesday night August 20 for a business meeting the next day. It was superb. Good location which was easy to acsess from the Interstate 77, a super friendly staff, the room was immaculate, the airconditioner worked perfectly, the price was reasonable and there was happy hour with beverages and nice appetizers. It was perfect... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Charlotte-Arrowood

Address: 805 West Arrowood Rd, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte > Montclaire South
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Charlotte-Arrowood 2.5*
Number of rooms: 97
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Also Known As:
Holiday Inn Express Charlotte-Arrowood Hotel Charlotte
Holiday Inn Charlotte
Charlotte Holiday Inn

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