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All 168 Charlotte hotels

Holiday Inn Express Charlotte-Arrowood

2.5 of 5 Hotel   |   805 West Arrowood Rd, Charlotte, NC 28217 (Montclaire South)
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Holiday Inn Express Charlotte-Arrowood
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82%
Ranked #60 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
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78 people have reviewed this hotel

Traveler rating
    37
    23
    10
    6
    2
See reviews for
30
12
8
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
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English first
Toronto
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 31, 2013

I had written a review of this location previously and because of its convenient location and because I liked the brand, decided to give it another chance. My experience this time was much better, possibly because it is the first time I've ever been put on the second floor, which seemed much cleaner and quieter than the first floor. The... More

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Rocky River, Ohio
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 1, 2013

This is a very nice HIExpress. We stay here often..new ,clean, pleasant employees...we just go out for breakfast. These hotels all give the free breakfasts..but the food is sooo bad, unless you like cornflakes. We stay because of the points and the fair price.

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madea415, General Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Thank you very much for your kind words about the staff and about the property. I understand your sentiments about the breakfast items. I know that IHG values this kind of feedback and they are continuously looking to improve items on the breakfast bar. I would highly recommend that you share your view on the next Guest survey that you... More

Wylie, Texas
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 9, 2013 via mobile

As a Hilton Honors member, I typically stick to those chains. Not a frequent flier at Holiday Inns. My company put me up at this one. Here's my take: Exterior: clean and well kept. Able to park close to the entrance which as a single woman traveling I appreciate. Lobby: clean and well kept. Check in staff is very friendly... More

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madea415, General Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Thank you so much for the kind review. I wanted to assure you that the tub was not unclean. Unfortunately during the initial building this property there was a period when construction ceased and the building sat dormant. During that time something occurred with a few of the tubs and what you saw was a permanent marking. We will be... More

Senior Contributor
45 reviews 45 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 4, 2013

Rooms are very clean a affordable. We came to Charlotte to to to Carowinds!! This hotel is close to park plus close to many resturants. Hotels around the parks look alittle rough to me. Love the King Suite which gives you a full pull out. Very roomy .. very quite area !!

Was this review helpful? Yes 1
Middleton, MA
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 4, 2013

So impressed from our stay this past weekend. Friendly, caring, helpful staff made the visit feel like staying with relatives. Popcorn machine in the lobby. Free extensive breakfast, including warm cinnamon rolls and biscuits with gravy among so much more. Clean and quiet. Great beds with comfortable pillows and mattresses. Couldn't believe the Carowinds package -- what a tremendous value!... More

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Columbus, Ohio
1 review
5 of 5 stars Reviewed May 31, 2013

I love this Holiday Inn Express the staff are so nice and alway willing to help you . The rooms are so nice and very clean each time i come to town. I will never stay any place but this Holiday Inn Express when i am in Charlotte. I look forward to my next trip because all my needs will... More

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Orlando, Florida
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 29, 2013

The hotel is nicely situated near I-75. I had a 2 night stay here. While the rooms were decent, and the front desk was very accomodating, I just didn't prefer the rooms. My biggest gripe was something that can't be fixed: the hard water. After my first shower I felt my scalp was peeling from the water (and the shampoo... More

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madea415, General Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Thank you so much for your feedback about your stay with us. I am sorry to hear about your reaction to our cities water. I have contacted the city water department and I have had the water tested. The test results came and our water is in the normal range. The shampoo is the branded standard Bed, Bath & Beyond... More

South Carolina
Top Contributor
59 reviews 59 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 29, 2013

Stayed at this Holiday Inn recently on a quick 2 night trip to the Charlotte/Carowinds area. Overall we were pleased with this stay, and would probably stay here again in the future. - All staff was extremely friendly and helpful - Lobby and common areas were very clean and felt "new" - Room was clean and fairly large with plenty... More

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Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 3, 2013 via mobile

My husband booked this hotel. After 7 hour long drive, came in at 10.30 pm & it is not a clean room. My husband was not feeling well & could go no further. We did not undress. We will leave as soon as it is morning. Pass on to a nicer clean hotel, I wish we had.

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madea415, General Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

I am very sorry for any perceived short comings during your stay with us. As the General Manager it is difficult to respond or investigate when there were no specifics stated. Our record speaks for itself. We pride ourself on offering the ultimate guests experience; and that includes the cleanliness and condition of our rooms. We want every guest to... More

Raleigh, North Carolina
Top Contributor
86 reviews 86 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 25, 2013

Traveled to Charlotte with my daughter who was attending a wedding. With several hotels in the area, I thought this might be one of Charlotte's "high traffic" exits, but no. It was actually pretty calm and quiet. When I drove my daughter to the wedding on Park Road, I remembered how much I hate driving in Charlotte, but at the... More

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Additional Information about Holiday Inn Express Charlotte-Arrowood

Also Known As:
Holiday Inn Express Charlotte-Arrowood Hotel Charlotte
Holiday Inn Express Charlotte-Arrowood Hotel
Holiday Inn Charlotte
Charlotte Holiday Inn
Address: 805 West Arrowood Rd, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte > Montclaire South
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#45 Family Hotel in Charlotte
#60 Luxury Hotel in Charlotte
#60 Romantic Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Charlotte-Arrowood 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Charlotte - Arrowood! Ideally located minutes from the Charlotte-Douglas International Airport and near I-77 & I-485, our Charlotte, NC hotel is convenient to downtown Charlotte (7 miles) and area attractions. Families will enjoy staying with us as they explore all the Queen City has to offer. Spend the day at Discovery Place or experience Carowinds theme park (4 miles) or the US National Whitewater Center (15 miles). The Bobcat's Arena, Lowe's Motor Speedway and Bank of America Stadium are minutes away for sports fans. South Park Mall and Carolina Place Mall offer a variety of shopping options. Our hotel is perfect for business travelers, as we are within minutes of many local offices and business parks. We provide you with several necessary business amenities, including a 24-hour Business Center with copy, fax and shipping services. When you stay at Holiday Inn Express Charlotte-Arrowood, be sure to take a dip in our indoor pool or enjoy a workout in our Fitness Center. We are proud to offer free high-speed Internet access throughout the hotel. ... more   less 
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