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Holiday Inn Express Charlotte-Arrowood

2.5 of 5 Hotel   |   805 West Arrowood Rd, Charlotte, NC 28217 (Montclaire South)
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Holiday Inn Express Charlotte-Arrowood
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Ranked #72 of 170 hotels in Charlotte
A recent review
5 of 5 stars reviewed today
ChamL Lynchburg, Virginia
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90 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Lynchburg, Virginia
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed today NEW

I stayed at this hotel on Wednesday night August 20 for a business meeting the next day. It was superb. Good location which was easy to acsess from the Interstate 77, a super friendly staff, the room was immaculate, the airconditioner worked perfectly, the price was reasonable and there was happy hour with beverages and nice appetizers. It was perfect... More

Was this review helpful? Yes
Winston Salem, North Carolina
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a single night business trip. Hotel is in a good location for local business access. Evening dining options are within close (5-10 minutes) and downtown Charlotte is 15-20 minutes, traffic permitting. Hotel was clean, well appointed and quiet (well, a few jets from Charlotte airport did fly over...). Staff was courteous and check in/out was quick. Evening... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is very clean.The hallways were spotless and Smelled Clean! All staff were very friendly and helpful. Easy access to SR 77. The breakfast was very good well done and the girls working kept up with the crowd.

Was this review helpful? Yes 1
Buffalo, NY
Top Contributor
96 reviews 96 reviews
85 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed July 15, 2014

I stayed at the HIE Arrowhead for one night on a business trip. They let us check in an hour early and even double checked to make sure our rooms were made up. I was given a king room on the fourth floor. On the plus side, there was a mini-fridge, microwave, and large flat screen TV. There were plenty... More

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Charleston, South Carolina, United States
Senior Contributor
31 reviews 31 reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 10, 2014

I traveled many a night to Holiday Inn and Holiday Inn Express and I'm finding that the express version has become way over priced. The days of under $100.00 for their express brand are way behind us. Granted the rooms are clean, the lobbies fresh, the breakfast bar acceptable, time for me to rethink my travel stays as their prices... More

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Lee's Summit, Missouri
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 30, 2014

While in Charlotte, NC to lead a 4-day engineering seminar, I visited the HIE on Arrowood Road. This Holiday Inn Express provided both my guest room and seminar facilities. My visit was just outstanding; absolutely no issues or support problems. The General Manager, Toni Sawhney, took time each day to make sure I had everything I needed to conduct by... More

Was this review helpful? Yes 1
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 27, 2014

The word that comes to mind here is "sufficient," as this hotel did meet the needs of our stay for two nights. BUT, there are definitely some things that could be improved for a better experience. We were pleasantly surprised to find an ample supply of towels in the pool area, which has a pretty decor and several nice pieces... More

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 10, 2014

Today, 3 bananas all rotten, and no fresh ones, no apples and the apples from.last night were rotten. Rooms need redecorating, posing b peeling away, fitness room equipment filthy, as no wipes, to clean sweat. this hotel is going down hill, but they had money to spend repairing the the ground front of the building. Employees helpful and pleasant, but... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear steve b, Thank you for taking the time to provide feedback on your stay. It is unfortunate your experience at breakfast prevented you from fully enjoying your time at the hotel. We were pleased to see your kind comments for the staff being helpful. We take all of the reviews we receive very seriously as they allow us to... More

3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 4, 2014

Never opens on time, bananas, either missing out old, selection overall poor, go next door hyatt, breakfast is excellent and room.cost the same. I had scrambled eggs today it was, awful, I think they make out from powder, wasn't hot barely warm. Condiments were not out, bread not out Staff are nice and helpful, rooms need upgrading old. Overall stay... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear steve b, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. It was unfortunate to see your stay was not as comfortable as it could have been... More

Richmond, Virginia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 2, 2014

It took over 3o minutes to check into the Holiday Inn Arrowood. I was patient. Things happen, I told the girl. I showed the clerk my confirmation number and my priority member card. The desk clerk was new and she couldn't get my credit cards to go through but finally did. I ended up calling the Priority Club number and... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Tamara C, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail... More

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Additional Information about Holiday Inn Express Charlotte-Arrowood

Address: 805 West Arrowood Rd, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte > Montclaire South
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Charlotte-Arrowood 2.5*
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Also Known As:
Holiday Inn Express Charlotte-Arrowood Hotel Charlotte
Holiday Inn Charlotte
Charlotte Holiday Inn

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Charlotte - Arrowood! Ideally located minutes from the Charlotte-Douglas International Airport and near I-77 & I-485, our Charlotte, NC hotel is convenient to downtown Charlotte (7 miles) and area attractions. Families will enjoy staying with us as they explore all the Queen City has to offer. Spend the day at Discovery Place or experience Carowinds theme park (4 miles) or the US National Whitewater Center (15 miles). The Bobcat's Arena, Lowe's Motor Speedway and Bank of America Stadium are minutes away for sports fans. South Park Mall and Carolina Place Mall offer a variety of shopping options. Our hotel is perfect for business travelers, as we are within minutes of many local offices and business parks. We provide you with several necessary business amenities, including a 24-hour Business Center with copy, fax and shipping services. When you stay at Holiday Inn Express Charlotte-Arrowood, be sure to take a dip in our indoor pool or enjoy a workout in our Fitness Center. We are proud to offer free high-speed Internet access throughout the hotel. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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