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All 170 Charlotte hotels

Holiday Inn Express Charlotte-Arrowood

2.5 of 5 Hotel   |   805 West Arrowood Rd, Charlotte, NC 28217 (Montclaire South)
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Holiday Inn Express Charlotte-Arrowood
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Ranked #67 of 170 Hotels in Charlotte
A recent review
5 of 5 stars reviewed 3 weeks ago
Lorinet S Jacksonville Beach, Florida
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91 reviews from our community

Traveler rating
    41
    27
    12
    9
    2
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34
12
8
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Jacksonville Beach, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited for family vacation at Carowinds and l loved this hotel. Everything was great from customer service at check-in through check-out. The hotel made us feel special and because of this our vacation was the best we've ever had. WE will definitely be returning to this property in the future and our children will always remember this. The best... More

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Lynchburg, Virginia
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel on Wednesday night August 20 for a business meeting the next day. It was superb. Good location which was easy to acsess from the Interstate 77, a super friendly staff, the room was immaculate, the airconditioner worked perfectly, the price was reasonable and there was happy hour with beverages and nice appetizers. It was perfect... More

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Winston Salem, North Carolina
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a single night business trip. Hotel is in a good location for local business access. Evening dining options are within close (5-10 minutes) and downtown Charlotte is 15-20 minutes, traffic permitting. Hotel was clean, well appointed and quiet (well, a few jets from Charlotte airport did fly over...). Staff was courteous and check in/out was quick. Evening... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

This hotel is very clean.The hallways were spotless and Smelled Clean! All staff were very friendly and helpful. Easy access to SR 77. The breakfast was very good well done and the girls working kept up with the crowd.

Was this review helpful? Yes 1
Buffalo, NY
Top Contributor
97 reviews 97 reviews
86 hotel reviews
169 helpful votes 169 helpful votes
3 of 5 stars Reviewed July 15, 2014

I stayed at the HIE Arrowhead for one night on a business trip. They let us check in an hour early and even double checked to make sure our rooms were made up. I was given a king room on the fourth floor. On the plus side, there was a mini-fridge, microwave, and large flat screen TV. There were plenty... More

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Charleston, South Carolina, United States
Senior Contributor
34 reviews 34 reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 10, 2014

I traveled many a night to Holiday Inn and Holiday Inn Express and I'm finding that the express version has become way over priced. The days of under $100.00 for their express brand are way behind us. Granted the rooms are clean, the lobbies fresh, the breakfast bar acceptable, time for me to rethink my travel stays as their prices... More

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Lee's Summit, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 30, 2014

While in Charlotte, NC to lead a 4-day engineering seminar, I visited the HIE on Arrowood Road. This Holiday Inn Express provided both my guest room and seminar facilities. My visit was just outstanding; absolutely no issues or support problems. The General Manager, Toni Sawhney, took time each day to make sure I had everything I needed to conduct by... More

Was this review helpful? Yes 1
Indiana
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 27, 2014

The word that comes to mind here is "sufficient," as this hotel did meet the needs of our stay for two nights. BUT, there are definitely some things that could be improved for a better experience. We were pleasantly surprised to find an ample supply of towels in the pool area, which has a pretty decor and several nice pieces... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 10, 2014

Today, 3 bananas all rotten, and no fresh ones, no apples and the apples from.last night were rotten. Rooms need redecorating, posing b peeling away, fitness room equipment filthy, as no wipes, to clean sweat. this hotel is going down hill, but they had money to spend repairing the the ground front of the building. Employees helpful and pleasant, but... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear steve b, Thank you for taking the time to provide feedback on your stay. It is unfortunate your experience at breakfast prevented you from fully enjoying your time at the hotel. We were pleased to see your kind comments for the staff being helpful. We take all of the reviews we receive very seriously as they allow us to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 4, 2014

Never opens on time, bananas, either missing out old, selection overall poor, go next door hyatt, breakfast is excellent and room.cost the same. I had scrambled eggs today it was, awful, I think they make out from powder, wasn't hot barely warm. Condiments were not out, bread not out Staff are nice and helpful, rooms need upgrading old. Overall stay... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear steve b, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. It was unfortunate to see your stay was not as comfortable as it could have been... More

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Additional Information about Holiday Inn Express Charlotte-Arrowood

Address: 805 West Arrowood Rd, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte > Montclaire South
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Charlotte-Arrowood 2.5*
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Also Known As:
Holiday Inn Express Charlotte-Arrowood Hotel Charlotte
Holiday Inn Charlotte
Charlotte Holiday Inn

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