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All 170 Charlotte hotels

Four Points by Sheraton Charlotte

3.0 of 5 Hotel   |   315 E Woodlawn Road, Charlotte, NC 28217
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Ranked #99 of 170 Hotels in Charlotte
A recent review
5 of 5 stars reviewed 3 weeks ago
SVC2015 Elizabethtown, Kentucky
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183 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Elizabethtown, Kentucky
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location-nice large suite room, very clean, maintained. In town for the Belk bowl, Hotel looked as though it had recent renovations, carpet, and paint looked fresh. Many restaurants in the area. Easy to get uptown on the light rail. Once parked we did not have to move our vehicle until we left, saving gas, and parking fees uptown. Also,... More 

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Playa Flamingo, Costa Rica
Top Contributor
67 reviews 67 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This was my second time at this property in the past 9 months. I could not help, the first time, but notice the lackadaisical attitude of the front desk crew, without exception! I left it alone and chose not to write a review that time. However after an even worse experience with an even worse attitude by the same front... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear DannyB1, It’s very important to our team to provide exceptional customer service to all of our guests, and we are very sorry this was not your experience during your recent stay. Please rest assured that we have addressed your review and will work with our front test team to ensure we are delivering the highest customer satisfaction. Again, we... More 

Wilmington, North Carolina
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 18, 2014

As a business women traveling alone, I really enjoy staying at places where I don't have to go far for amenities. The hotel was nice, clean and the bed was comfortable. At check in received no direction about any amenities in the hotel. After exploring I did find the business center, fitness room, pool and bar. After day 4 I... More 

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Knoxville
Contributor
18 reviews 18 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2014

We spent one night here on a layover in CLT. The shuttle to the hotel was about a 15 minute ride. Check in was fine, and the room was a nice suite. There is a strip mall near the hotel, but not a lot of food options within walking distance.

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Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear R M, We appreciate you taking the time to share your review in regard to your recent stay at our hotel. We’re glad you enjoyed our clean and comfortable guest rooms and took advantage of our convenient shuttle. Thank you for your review. Take care. More 

Highland Park, Illinois
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 8, 2014

The reviews on the spg.com website say this clearly - there is no soundproofing in these rooms. I could hear people in the hallway up to at least 1 AM. Could be just inconsiderate and loud but seemed like it was just the normal coming and going of a hotel hallway, and it was loud loud loud in the room.... More 

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Whitchurch-Stouffville, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 24, 2014

For a 3-star hotel this is one of the better Four Points I've ever stayed in. Clean rooms, great beds, complimentary water and friendly service. One of the closest places to the airport it also provides complimentary shuttle to and fro.

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New Bern, North Carolina
Top Contributor
129 reviews 129 reviews
13 hotel reviews
70 helpful votes 70 helpful votes
1 of 5 stars Reviewed November 12, 2014

Got stuck here after USAirways canceled (again) our flight home. Tall man who checked us in showed no welcoming attitude and simply gave us room keys. Despite the fact that we indicated how tired and hungry we were, he made no effort to suggest anything. When I asked about an emergency toiletries kit since our bags were stuck at airport,... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear winemac, Our team strives to provide great service and comfortable accommodations especially for our guests held over from delayed flights, and we are sorry you did not have comfortable experience. While we greatly wish you had a better stay, this information is helpful for us to identify areas to improve and will share your comments with our team to... More 

Naples
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 12, 2014

We stayed her for one night as we were traveling to Virginia and it was ok. Not much for restaurants in the immediate area. The rooms are small and it is an older building. The bed was nice and we were able to get a good nights rest. If I were staying longer, we would have found a better place.

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Joliet, Illinois
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 8, 2014

We got stranded by the airline and they put us up here. We only stayed a short time, but the staff was nice and helpful. We got a king room and the bed was extremely comfortable. I have never slept on a bed as comfortable as the one they had. We would like to have one of those at home.... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2014

I chose this hotel for an annual "guys trip" that our group and I haven taken the last 8 years. This year, we planned to visit the Charlotte, NC area, and attend the Steelers vs. Panthers game at Bank of America Stadium. I am a long time SPG member, and have stayed at Four Points properties in the US, and... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear Brian M, We are delighted you and your friends chose to stay at our hotel for your annual guys trip and are even more pleased that you loved your experience with us. It’s very important to our team to provide our guests with the best service, and we will congratulate Brooke on making your visit memorable. Thank you for... More 

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Additional Information about Four Points by Sheraton Charlotte

Address: 315 E Woodlawn Road, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Charlotte 3*
Number of rooms: 132
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Also Known As:
4 Points By Sheraton Charlotte
Four Points By Sheraton Charlotte Hotel Charlotte
Four Points Charlotte
Sheraton Charlotte
Charlotte Four Points
Charlotte Sheraton

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