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All 170 Charlotte hotels

Four Points by Sheraton Charlotte

3.0 of 5 Hotel   |   315 E Woodlawn Road, Charlotte, NC 28217
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Ranked #97 of 170 Hotels in Charlotte
A recent review
3 of 5 stars reviewed 1 week ago
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176 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Naples
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed her for one night as we were traveling to Virginia and it was ok. Not much for restaurants in the immediate area. The rooms are small and it is an older building. The bed was nice and we were able to get a good nights rest. If I were staying longer, we would have found a better place.

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Joliet, Illinois
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got stranded by the airline and they put us up here. We only stayed a short time, but the staff was nice and helpful. We got a king room and the bed was extremely comfortable. I have never slept on a bed as comfortable as the one they had. We would like to have one of those at home.... More

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Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

I chose this hotel for an annual "guys trip" that our group and I haven taken the last 8 years. This year, we planned to visit the Charlotte, NC area, and attend the Steelers vs. Panthers game at Bank of America Stadium. I am a long time SPG member, and have stayed at Four Points properties in the US, and... More

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Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear Brian M, We are delighted you and your friends chose to stay at our hotel for your annual guys trip and are even more pleased that you loved your experience with us. It’s very important to our team to provide our guests with the best service, and we will congratulate Brooke on making your visit memorable. Thank you for... More

Newark
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We missed our connecting flight, the airline (USAirways) put us up. We expected some hole -in-the-wall because the airline was paying. The hotel was nice but the gentleman at the front desk (10:00PM) was terrific. Amir R. was so nice, accommodating and helpful, it took the edge off a very bad day. He also made a very good recommendation for... More

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Daytona Beach, Florida
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago

it is not in a very good part of charlotte. The pool has beer cans all over the place. The pool is very poorly managed.The rooms were awful , they had a air conditioning thing that made this rattling sound that kept me up all night. When morning came they wouldn't let uss eat breakfast because the staff were eating... More

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Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear Reece S, We apologize for the inconveniences you experienced during your recent stay. Our dedicated team strives to create a relaxing and accommodating environment for each guest, and so we are sorry that was not your experience. Rest assured, we have shared your feedback with our team to ensure this does not occur in the future. Thank you for... More

1 review
2 of 5 stars Reviewed September 18, 2014

Unfriendly front desk staff. The breakfast for $8.95 was terrible. The hot water for tea had dead flies floating. The fruit in the breakfast bowl had flies in it as well. Overall not impressed with this hotel.

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Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear Jayesh P, Thank you for your honest feedback. We are always looking for ways to improve our hotel and services and sincerely apologize for your disappointed with our restaurant as what you described does not reflect the standards we uphold. This information will be communicated in order to improve future guest experiences. We hope that you will give us... More

GREENEVILLE, TENNESSEE
Top Contributor
66 reviews 66 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 14, 2014 via mobile

Nice older property with great customer service. Room was clean and well equipped with no issues. The bedding was extremely comfortable and room was ample size. The staff seemed to take pride in the property and were constantly cleaning the common areas. Do not hesitate to eat or order room service from the restaurant! Normally, I do not eat at... More

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Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear CATHYRT, We are delighted to hear we exceeded your expectations during your recent stay with us and enjoyed our clean and comfortable guest rooms and delicious restaurant. Our team strives to provide excellent service, so we are happy you interacted with our friendly team to make your stay pleasurable. Thank you for sharing your experience with us, and we... More

Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 4, 2014

As a gold member in SPG, I asked about the availability of an upgraded room. After confirming rooms were available, the desk clerk told me, "the management of this hotel refuses to acknowledge SPG status and will not allow upgraded rooms.

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear bayou-techie, Thank you for taking the time to provide us with your feedback. We sincerely apologize that your SPG status was not recognized. SPG recognition is always at the forefront in our associate training as that is and vital aspect of making the guest experience come to life. Our General Manager, Charles Simon, would love the opportunity to further... More

charlotte
2 reviews
3 of 5 stars Reviewed August 5, 2014

I went on Priceline and selected a 3 star hotel. The selection was the Four Point by Sheraton off of Woodlawn Road in Charlotte NC. I paid $92.20 PLUS and additional $50.00 for a deposit. This room was totally not worth it! Upon check - in I was not greeted friendly at all by the tall gentleman at the front... More

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Gainesville, Florida
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 4, 2014

This hotel seems to have a lot of bad reviews, but trust me it is not a bad hotel. Prices are definitely reasonable. Staff seems nice and courteous. They have a nice restaurant and decent prices for breakfast, lunch and dinner. Rooms are well equipped and there is fitness center with rather efficient equipment and pool outside which I have... More

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Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear mico0616, Thank you for your kind review. We are happy to hear you enjoyed your experience and liked our hotel. Our team aims to provide great service to each guest in hopes that their stay is as comfortable as possible, and it sounds like our staff helped make your stay memorable. Thanks again for your review, and we hope... More

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Additional Information about Four Points by Sheraton Charlotte

Address: 315 E Woodlawn Road, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Charlotte 3*
Number of rooms: 132
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Also Known As:
Four Points By Sheraton Charlotte Hotel Charlotte
4 Points By Sheraton Charlotte
Four Points Charlotte
Sheraton Charlotte
Charlotte Sheraton
Charlotte Four Points

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