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Four Points by Sheraton Charlotte

3.0 of 5
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315 E Woodlawn Road, Charlotte, NC 28217
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1 room 1 guest
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Four Points by Sheraton Charlotte
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219 Reviews from our TripAdvisor Community

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Traveler rating
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    26
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • All months
    (219)
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    (59)
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Sydney
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We travel from Sydney to Charlotte and have stayed in various hotels over the years. By far, this hotel is the most decent in price and offers great service, is super clean and has a lot of little extras. I would not hesitate to recommend this hotel to anyone. Shuttle service available from the airport on the half hour of... More 

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Molokai, Hawaii
Level Contributor
222 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Nice staff--friendly and helpful. The facility is also nice and should be a great near-airport hotel. Sadly there are huge maintenance problems. The ice machine on floor five was out with a sign explaining "out of order". I wonder if the sign should just have been on the hotel's front door. Internet didn't work in the rooms. The solution, from... More 

Was this review helpful? Yes 1
Jacksonville Fl USA
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I chose this hotel on a trip back to Florida as it was close to the interstate and I was a Starwood member and have good luck with the chain in the past. The desk clerk upon check in was competent and friendly however they didn't seem to have our SPG details on our booking . The room we checked... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear Daiv S, We sincerely regret your disappointing experience and apologize for the conditions you encountered in your room as this is not the standard we expect to uphold. Please rest assured that we have addressed your comments with engineering to handle properly. We greatly value your strong loyalty as an SPG member, and are very sorry for missing the... More 

Virginia, USA
Level Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed July 24, 2015

For a Four Points, this hotel was on the better side for the hotel itself. The rooms appear to have been recently updated. Nothing looked tired. Bed was super comfy. The comforter looked to be from a much pricier hotel. For sleep quality and cleanliness alone this place should be a Very Good. What brings it down to an average... More 

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Williamsburg, Virginia
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed July 23, 2015

Our flight was cancelled out of CLT, the airline put us up at this hotel and covered the room for the night. Four Point hotels are consistent throughout, but this hotel lacked customer service. When checking in, we found the front desk attendant to be rude and short, the following morning a different persona t the desk and again rude,... More 

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Oxford, United Kingdom
Level Contributor
71 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 18, 2015

The hotel is right by the lynx light rail, so you can get into the city centre quickly and easily from here. They also have a free shuttle to/from the airport, just ring to book it. I found the staff to be really friendly and helpful. Great advice on places to eat nearby, help with planning things to do, advising... More 

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Cleveland, Ohio
1 review
2 of 5 stars Reviewed July 14, 2015

We have stayed at this hotel several times, using points from our credit card and SPG membership. This past time was so disappointing. First, we were put in a room near a neighboring property (some type of bar) that had an outdoor band playing well into the night. I called the front desk to ask for a room change and... More 

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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 10, 2015

I used to frequent this hotel when I traveled from New York back to Charlotte. It was a great place for a quick overnight stay offering free WiFi and local transportation options uptown. Based on all of these things I booked a room last minute for myself and a friend. I've never been so embarrassed and disgusted. The grounds and... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed July 8, 2015

A friend and I stayed here for one night while the PGA Tour Golf Tournament was in town. Very friendly staff from check-in to check out, breakfast was amazing! They honored my loyalty program I have with them, I had a wonderful night sleep and the next time I am in Charlotte, NC I'll be staying at this hotel!

Was this review helpful? Yes 2
Raleigh, North Carolina
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 8, 2015

I picked this hotel based on its location. I thought it would be close enough to carowinds that I wouldn't feel like we had an incredibly long drive to or from the theme park but also that we would still be able to find some good food and non-theme park type stuff to do around the area. They upgraded us... More 

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