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Four Points by Sheraton Charlotte

3.0 of 5
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315 E Woodlawn Road, Charlotte, NC 28217
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Four Points by Sheraton Charlotte
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Ranked #104 of 171 Hotels in Charlotte
A recent review
5 of 5 stars reviewed 2 weeks ago
Thomas T Staten Island, New York
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209 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chantilly, Virginia
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This is only a business travelers hotel if you like staying in the gentlemans club district. Seriously questionable neighborhood, dont leave any valuables in your car. The hotel itself is shabby at best. It feels like I am staying in a camper circa 1982. On the positive side: The staff is great, friendly and professional. There is a great tiny... More 

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Staten Island, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great stay checked in by who i found out layer to be the bartender, she made the best "Long island ice tea, top shelf" I've ever had, I only needed one, afterwatds, I called her superwoman/double duty. I'm going back just for the bar lol, small but quiet....

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Columbia, South Carolina
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

I was very pleased. The bed was the most comfortable bed I've ever been in. I literally melted into it. The front desk staff were pleasant and very helpful. I enjoyed talking to them. There are a few hitches here and there but they are remodeling and I am sure it will sort itself out. Overall very pleased and happy

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Dayton, Ohio
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was a little difficult to find the first time since it sits back behind a few shops instead of on the street front. But the hotel was a pleasant stay. Since we are Starwood owners, we got an automatic upgrade to a suite. Of course it was nice to stay in one room to read while the other person... More 

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New York
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 24, 2015

Not very pleased. This is by far a Sheraton at least the Sheraton's I have come to know. This place is in a busy noisy area, the walls are paper thin and we could here a child crying under us most of the night. The AC unit was extremely loud, could hear vehicles going by all night long. Chipped paint... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear honeymoon2009, We are very sorry your stay failed to meet expectations and apologize for the inconveniences you encountered at our hotel. We aim for all our guests to have a comfortable and clean space, and regret you were disturbed by noise during your stay. Rest assured, your comments have been addressed with our team to ensure guest experience improves.... More 

charlstonsc
Level Contributor
125 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed May 23, 2015

Friendly front desk staff and clean, spacious room. The bedding is very comfortable with good quality pillows. The air conditioning unit is a little loud and rumbly. Bathroom is small, towels are also good quality. Good blackout curtains. Breakfast is offered at extra price, either continental or made to order eggs. I recommend eating off property. The cook is very... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear kimdave2013, We’re pleased to hear you experienced friendly service from our team and enjoyed our clean and comfortable guest rooms. Thank you for taking the time to provide us with your review, and we hope to see you again. Take care More 

Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 21, 2015

Was flying through Charlotte when my flight got cancelled by the airline so they put me up at Four Points. I got in about midnight so I didn't spend much time there as I had to get up early to catch my morning flight. However, the hotel was fabulous. They had just completed a full renovation and it looks great.... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear Brad S, We’re thrilled you loved your quick stay with us and are happy to hear you were able to be one of the first to enjoy our new beds. Thank you for sharing your review, and we hope to host you again for a longer visit should you return to Charlotte in the future. All the best More 

Durham
Level Contributor
139 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed May 21, 2015

I always take reviews, especially seriously negative ones, with a grain of salt. I read the reviews of this hotel with healthy skepticism, but after my recent trip, I do see where some of the comments are accurate. I stayed at this hotel a couple of years ago, and my experience was quite different. On that trip, the gentleman at... More 

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Atlanta, Georgia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 17, 2015

Check-in was simple here and font-desk was very friendly - especially considering I think I might have been growling given how long I had been in the car that day (9+ hours, checking in at 12am). I'm a low maintenance traveler - so give me a clean room, clean shower, and curtains that block out the light and I'm good.... More 

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Guelph, Canada
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 15, 2015

This is your typical business travelers hotel. I did see airline staff there, waiting over night for future flights. We just happened to stop there while travelling through to Florida. The lobby is nice and the staff very helpful and accomodating. Once you take the elevator to the upper floors, as soon as you get off, you encounter rows of... More 

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