I have stayed here several times. This hotel is clean with good service. However it is a older hotel with small rooms and a noisy airconditioner and heater that is inadequate to set a temperature you feel comfortable with. It cuts off and on and blows onto the bed area. I could not stream video on my computer in my... More

A Sheridan Hotel and you'd think simply by the name you were in for a treat right? Not in room 528 at this location! and in this room the door didn't meet the door frame! I could see the hall clearly through the gap between the door and the frame! Too tired to complain to move to another room I... More

Stayed here for my birthday weekend in Charlotte. Not a bad location because its right next to the light rail that takes you downtown and there are plenty of food options in the vicinity. Burlington Coat Factory and TJ Maxx nearby just in case you need to pick up some clothing items. Cons: The room was the size of a... More

Well, first we got lost getting to the hotel thanks to mapquest. So my husband called the hotel and the helpful gentleman at the desk directed us right to the location. We are spg members and when we arrived at the hotel we were pleasantly surprised by the upgrade to a suite. It was a great room and lots of... More

Air conditioner sounds like a locomotive. Breakfast was supposed to be served until 10:00 It was closed up at 9:45! Breakfast was included in my price, but I arrived at 9:50 and did not get what they promised! Very disappointing! More

Rooms are nice and updated. Clean and comfortable. All the staff are nice. A couple of them could use a bit more professionalism and seemed to be a bit on the flighty side. One of the guys had no idea how much a cab ride to the downtown core would cost which seemed like a very simple thing a front... More

I stayed here almost a year ago but decided to write a review now because I really had an amazing time here. Me and two friends went for a weekend and booked this hotel. Check-in was great- i remember lady called Kookie (or something like that, not sure i spelled it right) and she was very attentiave. Room was great... More

From the second you walk in the door you can see the difference. The staff welcomes you as if your the very first person staying there. Jeff and Alex were totally exceptional! The rooms and the layout is perfect. The breakfast is a must and the fresh omelette bar was awesome! The location is set back off the road perfectly... More

Overall the hotel nice, modern and in a good location for me, but all the other things added up to be a major disappointment. If it wasn’t the leaking valve on the toilet, it was the cable in the back of the TV that kept needing adjustment to keep a picture or the power strip that kept disconnecting. When I... More