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Four Points by Sheraton Charlotte

3.0 of 5
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315 E Woodlawn Road, Charlotte, NC 28217
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Four Points by Sheraton Charlotte
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Ranked #102 of 171 Hotels in Charlotte
A recent review
3 of 5 stars reviewed 1 week ago
dctrentster Virginia, USA
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216 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Virginia, USA
Level Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 1 week ago

For a Four Points, this hotel was on the better side for the hotel itself. The rooms appear to have been recently updated. Nothing looked tired. Bed was super comfy. The comforter looked to be from a much pricier hotel. For sleep quality and cleanliness alone this place should be a Very Good. What brings it down to an average... More 

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Williamsburg, Virginia
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 1 week ago

Our flight was cancelled out of CLT, the airline put us up at this hotel and covered the room for the night. Four Point hotels are consistent throughout, but this hotel lacked customer service. When checking in, we found the front desk attendant to be rude and short, the following morning a different persona t the desk and again rude,... More 

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Oxford, United Kingdom
Level Contributor
70 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is right by the lynx light rail, so you can get into the city centre quickly and easily from here. They also have a free shuttle to/from the airport, just ring to book it. I found the staff to be really friendly and helpful. Great advice on places to eat nearby, help with planning things to do, advising... More 

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Cleveland, Ohio
1 review
2 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel several times, using points from our credit card and SPG membership. This past time was so disappointing. First, we were put in a room near a neighboring property (some type of bar) that had an outdoor band playing well into the night. I called the front desk to ask for a room change and... More 

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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I used to frequent this hotel when I traveled from New York back to Charlotte. It was a great place for a quick overnight stay offering free WiFi and local transportation options uptown. Based on all of these things I booked a room last minute for myself and a friend. I've never been so embarrassed and disgusted. The grounds and... More 

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Raleigh, North Carolina
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A friend and I stayed here for one night while the PGA Tour Golf Tournament was in town. Very friendly staff from check-in to check out, breakfast was amazing! They honored my loyalty program I have with them, I had a wonderful night sleep and the next time I am in Charlotte, NC I'll be staying at this hotel!

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Raleigh, North Carolina
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I picked this hotel based on its location. I thought it would be close enough to carowinds that I wouldn't feel like we had an incredibly long drive to or from the theme park but also that we would still be able to find some good food and non-theme park type stuff to do around the area. They upgraded us... More 

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Chantilly, Virginia
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This is only a business travelers hotel if you like staying in the gentlemans club district. Seriously questionable neighborhood, dont leave any valuables in your car. The hotel itself is shabby at best. It feels like I am staying in a camper circa 1982. On the positive side: The staff is great, friendly and professional. There is a great tiny... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear JoeTD, While we are pleased to hear you received excellent service from our friendly team, we regret to hear you were disappointed with our accommodations. We have passed along your comments to the team as we are evaluating plans to improve guest experience at our hotel. We appreciate your feedback, and regret we ultimately lost your business. Take care More 

Staten Island, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

Great stay checked in by who i found out layer to be the bartender, she made the best "Long island ice tea, top shelf" I've ever had, I only needed one, afterwatds, I called her superwoman/double duty. I'm going back just for the bar lol, small but quiet....

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Columbia, South Carolina
Level Contributor
4 reviews
4 of 5 stars Reviewed June 8, 2015

I was very pleased. The bed was the most comfortable bed I've ever been in. I literally melted into it. The front desk staff were pleasant and very helpful. I enjoyed talking to them. There are a few hitches here and there but they are remodeling and I am sure it will sort itself out. Overall very pleased and happy

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