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All 170 Charlotte hotels

Four Points by Sheraton Charlotte

3.0 of 5 Hotel   |   315 E Woodlawn Road, Charlotte, NC 28217
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Ranked #101 of 170 Hotels in Charlotte
A recent review
3 of 5 stars reviewed 1 week ago
Laurie L
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186 reviews from our community

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    19
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff were nice and it was clean but those are the only 2 good things about it. There was a little girls birthday party in the next room. So all we heard until after 11pm were kids screaming, running up and down the halls,knocking on doors hollering room service. At times the adults were louder than the kids. We... More 

Was this review helpful? Yes 3
Albany, New York
Contributor
19 reviews 19 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We made a reservation and were told that for an extra $5.00 breakfast would be included, so we paid $5.00 extra for each of two nights of our stay. On the first morning we went to the front desk and were given a ticket for breakfast, which was made to order and was good. On the second morning we were... More 

Was this review helpful? Yes 5
Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear carl12061, We are very sorry you did not enjoy your stay as it is our priority to deliver a great experience to our guests and apologize for the confusion in regard to your breakfast vouchers. While are disheartened you decided to find alternate accommodations, we appreciate you taking the time to share your review with us so we may... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel lobby nice but the rooms are old and so so clean. Hotel shuttle from airport VERY SLOW! Front desk person kind... despite requesting wake up call twice... it was late. Shuttle to airport was timely.

Was this review helpful? Yes 1
Elizabethtown, Kentucky
1 review
5 of 5 stars Reviewed January 4, 2015

Great location-nice large suite room, very clean, maintained. In town for the Belk bowl, Hotel looked as though it had recent renovations, carpet, and paint looked fresh. Many restaurants in the area. Easy to get uptown on the light rail. Once parked we did not have to move our vehicle until we left, saving gas, and parking fees uptown. Also,... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear SVC2015, We’re happy to hear you liked our clean and comfortable guest rooms and took advantage of our great location with easy access to many restaurants and attractions. Thank you for sharing your review, and we hope to see you again. All the best. More 

Playa Flamingo, Costa Rica
Top Contributor
68 reviews 68 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed December 26, 2014

This was my second time at this property in the past 9 months. I could not help, the first time, but notice the lackadaisical attitude of the front desk crew, without exception! I left it alone and chose not to write a review that time. However after an even worse experience with an even worse attitude by the same front... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear DannyB1, It’s very important to our team to provide exceptional customer service to all of our guests, and we are very sorry this was not your experience during your recent stay. Please rest assured that we have addressed your review and will work with our front test team to ensure we are delivering the highest customer satisfaction. Again, we... More 

Wilmington, North Carolina
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 18, 2014

As a business women traveling alone, I really enjoy staying at places where I don't have to go far for amenities. The hotel was nice, clean and the bed was comfortable. At check in received no direction about any amenities in the hotel. After exploring I did find the business center, fitness room, pool and bar. After day 4 I... More 

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Knoxville
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 16, 2014

We spent one night here on a layover in CLT. The shuttle to the hotel was about a 15 minute ride. Check in was fine, and the room was a nice suite. There is a strip mall near the hotel, but not a lot of food options within walking distance.

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear R M, We appreciate you taking the time to share your review in regard to your recent stay at our hotel. We’re glad you enjoyed our clean and comfortable guest rooms and took advantage of our convenient shuttle. Thank you for your review. Take care. More 

Highland Park, Illinois
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 8, 2014

The reviews on the spg.com website say this clearly - there is no soundproofing in these rooms. I could hear people in the hallway up to at least 1 AM. Could be just inconsiderate and loud but seemed like it was just the normal coming and going of a hotel hallway, and it was loud loud loud in the room.... More 

Was this review helpful? Yes 1
Whitchurch-Stouffville, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 24, 2014

For a 3-star hotel this is one of the better Four Points I've ever stayed in. Clean rooms, great beds, complimentary water and friendly service. One of the closest places to the airport it also provides complimentary shuttle to and fro.

Was this review helpful? Yes
New Bern, North Carolina
Top Contributor
135 reviews 135 reviews
12 hotel reviews
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed November 12, 2014

Got stuck here after USAirways canceled (again) our flight home. Tall man who checked us in showed no welcoming attitude and simply gave us room keys. Despite the fact that we indicated how tired and hungry we were, he made no effort to suggest anything. When I asked about an emergency toiletries kit since our bags were stuck at airport,... More 

Was this review helpful? Yes 2
Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear winemac, Our team strives to provide great service and comfortable accommodations especially for our guests held over from delayed flights, and we are sorry you did not have comfortable experience. While we greatly wish you had a better stay, this information is helpful for us to identify areas to improve and will share your comments with our team to... More 

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Additional Information about Four Points by Sheraton Charlotte

Address: 315 E Woodlawn Road, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Charlotte 3*
Number of rooms: 132
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Also Known As:
4 Points By Sheraton Charlotte
Four Points By Sheraton Charlotte Hotel Charlotte
Four Points Charlotte
Sheraton Charlotte
Charlotte Four Points
Charlotte Sheraton

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