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Residence Inn Charlotte SouthPark

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6030 Piedmont Row Drive South, Charlotte, NC 28210
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Residence Inn Charlotte SouthPark
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Residence Inn Charlotte SouthPark
Residence Inn Charlotte SouthPark
Residence Inn Charlotte SouthPark
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163 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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myrtle beach
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great stay! Very clean, comfortable bed and nice breakfast. Front desk was very friendly and helpful. Great location, good parking and nice indoor pool. We were upgraded to a two bedroom and greatly appreciated it. Thanks for the great stay. We will return.

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Lyon, France
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent 1 month in this hotel. The room are clean and quiet. The automatic laundry is cheap. There are a fitness room but it is small. There is also a swiming pool. The employee is helpfull. The breafast is free. Lot of people during the weekend.

Was this review helpful? Yes 1
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We just recently returned home from our family reunion hosted in Charlotte, NC. We all stayed at the Residence Inn Southpark and can't say enough about their excellent customer service, kind and hard working staff and nice facilities. We were just so pleased with how they handled our very large and fun family. Thank you Southpark staff for your hospitality!... More 

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Savannah, Georgia
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love this hotel for Southpark visits. There are several restaurants within walking distance, and everything within a short drive. But it is tucked just off the main drag between office buildings. Parking and access are easy-peasy. Rooms are spacious and clean. And I have to give a special shout-out to Aaron at check-in. He handled a mobile app check-in... More 

Was this review helpful? Yes 1
Ada, Ohio
Level Contributor
180 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed 5 weeks ago

First off, parking is interesting. If you turn when you first see the hotel, you are in a small lot needing a key to enter hotel. The smart traveler, not me, registers first at the front of the hotel... then parks in the larger lot just past the hotel. The larger lot is not ADA friendly. No ramp to enter... More 

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ricltsp, Manager at Residence Inn Charlotte SouthPark, responded to this review

Dear GRGADA, Thank you for taking the time to post your comments about your recent stay. I'm sorry to hear about your experience with the elevator and the parking lot. The smaller lot is ADA friendly and as needed we have let individuals that need better access to the hotel park in front. You are correct - your "assigned" room... More 

Perth, Australia
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed June 15, 2015

Check in was easy, we only stayed one night to visit with friends, we had two rooms on the seventh floor. The rooms were spacious, clean and comfortable. The wifi worked well and we had an enjoyable stay. We would definitely stay here again.

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Portland, Oregon
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 30, 2015

Let me start off my saying the previous guests leftover chic filet drinks were left in our fridge. No glasses in bathroom for teeth brushing and glasses in kitchen were wine glasses and juice glasses. Whatever happened to ample water glasses or rocks glasses for a night cap? The layout is terrible! You unfold the sofa bed in the living... More 

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ricltsp, General Manager at Residence Inn Charlotte SouthPark, responded to this review

Thank you for your feedback. We do appreciate all feedback so that we may improve our service execution. I would like to apologize for the drinks left in the refrigerator and slow drain in the bathtub. We have addressed those issues with the appropriate staff members. We do have a great service that we do provide for our guests. If... More 

Pascack Valley, NJ
Level Contributor
125 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed May 26, 2015

Stayed 3nts/4dys w fam. Great location. Conveniences, restaurants, shops a short walk away. Uptown and Ballantyne, both a short drive away. Friendly staff. Decent, complimentary breakfast and afternoon snacks. Pool area and gym need cleaning. Rooms needs refurbishing, albeit clean. Would recommend/return.

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ricltsp, General Manager at Residence Inn Charlotte SouthPark, responded to this review

Thank you for your comments. We appreciate your feedback and hope that you will visit us again very soon. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 19, 2015

Even though the lobby and commons area was undergoing floor replacement while we were there, the staff was very friendly and gracious. The breakfast spread had some fresh-cooked items that are unusual for the "free breakfast" I have normally found at hotels such as this. The manager's reception on week night evenings were terrific with the staff showing great attitudes... More 

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ricltsp, General Manager at Residence Inn Charlotte SouthPark, responded to this review

Thank you for your comments. We know that renovations can be disruptive at times. Thank you for your understanding during your stay with us. Hopefully you will come back soon and see the finished product! More 

Lexington, South Carolina
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 12, 2015

This hotel is just off the main road in SouthPark and walking distance to the mall. It's about what you expect from a Residence Inn, clean, modern feel, nice bed and sparsely equipped kitchen. The hotel is undergoing major renovation in the lobby area, but it didn't impact anything but check in. Nice to have free breakfast, internet included, and... More 

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ricltsp, General Manager at Residence Inn Charlotte SouthPark, responded to this review

We are so glad that you enjoyed our hotel and the surrounding area. Thanks for being so understanding in regards to our renovation. We hope that you will return soon to see the finished product. More 

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