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All 168 Charlotte hotels

Residence Inn Charlotte SouthPark

3.0 of 5 Hotel   |   6030 Piedmont Row Drive South, Charlotte, NC 28210 (Barclay Downs)
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Residence Inn Charlotte SouthPark

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Ranked #65 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
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121 people have reviewed this hotel

Traveler rating
    43
    46
    17
    7
    8
See reviews for
30
26
14
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Dcusa
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wonderful fine. Did not expect what we received. The Staff was friendly and engaging. Sue at the front desk was SO Pleasant.... Tony the Concierge was very helpful and full of advice as to where to eat and what was near by.....Jeff the bartender was a great guy. The room was relaxing...the beds were quite inviting and we had a... More

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Marietta, GA
Top Contributor
152 reviews 152 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I don't understand why there were negative comments about breakfast. I was quite happy with it. Waffles with toppings, yogurts, oatmeal, some hot food, bagels. What else do you need? We got a decent price for a busy weeknight through Priceline. It was very convenient for the area we were interested in staying in.

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New York City, New York
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is really geared toward weekly business travelers as all the rooms have just one king bed so do not come here if need two beds unless one is willing to sleep on the sleeper sofa. Rooms are nice as kitchen is what you expect though unlike doubletree kitchens had a two burner stovetop. Did not like the half... More

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Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2014

First of all, the staff was really nice. I had just got to my room and had enough time to inspect the bed, sheets, bathroom, and exhaled, then the phone rings. It was Ashley from the the front desk, checking to make sure the room was comfortable and up to par. I've been traveling for years and I must say... More

Was this review helpful? Yes 1
ricltsp, Manager at Residence Inn Charlotte SouthPark, responded to this review

Thank you for your generous comments. We are very happy that you enjoyed your stay. We hope that you will choose us again when visiting the area. Again, thank you for your feedback. More

Rhode Island
Top Contributor
79 reviews 79 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 3, 2014

This is a comfortable hotel with a good bed and a clean room. Having a kitchenette is helpful for the take-out and the usual wine/snack we have. But we found the breakfast just sufficient. I could eat the eggs, potatoes, etc but they did not seem overly appealing. The waffle iron came out the second morning, and when it worked... More

Was this review helpful? Yes 1
ricltsp, General Manager at Residence Inn Charlotte SouthPark, responded to this review

Thank you for taking the time to review our hotel. We really appreciate you feedback. I'm sorry that you did not like our breakfast. We always try to provide a good, quality breakfast. I'm glad that you did enjoy the room and the staff as well. We always welcome feedback and share it with our staff. It helps us in... More

North Canton, OH
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 17, 2014

The staff make your stay so accommodating with breakfast and managers reception in the evening. We had a room near the side of the fire pit that was more social in the evenings than we liked but they were able to move is to a quieter spot. Almost walking distance to South Park mall and boutique cafés and restaurants.

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ricltsp, Manager at Residence Inn Charlotte SouthPark, responded to this review

Thank you for your feedback. I have shared your review with our staff. We are all delighted that you had a great time and look forward to hosting you in the future. More

Kuwait City, Kuwait
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 13, 2014

This is a comfortable hotel with a good bed - not too hard, not too soft. The kitchenette is where the value is at for me - because I can buy my own food and make my own breakfast, lunch and dinner if need be. Being gluten free and dairy sensitive, I found the breakfast didn't have much for me.... More

Was this review helpful? Yes 1
ricltsp, Front Office Manager at Residence Inn Charlotte SouthPark, responded to this review

Dear Nnella, thank you for choosing to stay with us during your time in Charlotte. We are very glad to hear our staff was friendly and down to earth. We strive to make you as welcome as possible here at our hotel and don’t like to be overbearing. I am sorry to hear about your experience with breakfast. We are... More

Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 4, 2014

The hotel looks up to date. Staff was very nice. My room was clean and looked good. The bed mattress did feel a little uncomfortable and the sofa bed mattress looked very old. Breakfast was included and was good. I did detect a natural gas smell (mercaptan) coming out of the hallway vents on the 5th floor. I reported this... More

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ricltsp, Front Office Manager at Residence Inn Charlotte SouthPark, responded to this review

Thank you for staying with us! We strive to make everyone's stay as enjoyable as possible. We appreciate you letting us know about the gas smell on the 5th floor. We did have our Engineers investigate this and are happy to report there was no leak! We will also do thorough inspection on our pullout sofa mattress to ensure all... More

Villages, FL
Top Contributor
117 reviews 117 reviews
17 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed December 27, 2013

A good location, friendly staff. Rooms are neat and clean. The breakfast is decent but agree with another reviewer, the floor was very sticky. They offer a manager's reception and other evening events, complimentary newspapers, free wi-fi and parking. We would stay there again.

Was this review helpful? Yes 1
Nashville, Tennessee
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 25, 2013

I have stayed here a couple times over the years, but was always in a 2 bedroom unit. This time I had a one bedroom and the experience was totally different. First, we stay there mainly because they allow dogs. But, they put folks on the upper floors (6 and 7) with dogs, which is beyond me when they know... More

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ricltsp, Front Office Manager at Residence Inn Charlotte SouthPark, responded to this review

Dear guest, we are very happy to hear you chose to come back to our hotel. We are pleased to hear about the friendly staff and convenience factor. Unfortunately when people travel with pets they may prefer higher floors. We try to keep people with animals on lower floors; however, some guests still prefer the high level regardless. We want... More

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Additional Information about Residence Inn Charlotte SouthPark

Also Known As:
Residence Inn Charlotte Southpark Hotel
Residence Inn Charlotte Southpark Hotel Charlotte
Residence Inn Charlotte
Charlotte Residence Inn
Address: 6030 Piedmont Row Drive South, Charlotte, NC 28210
Phone Number:
Location: United States > North Carolina > Charlotte > Barclay Downs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#65 Luxury Hotel in Charlotte
#65 Romantic Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Charlotte SouthPark 3*
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