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Hyatt Place Charlotte Downtown

3.0 of 5
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222 South Caldwell Street, Charlotte, NC 28202
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1 room 1 adult
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Hyatt Place Charlotte Downtown
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265 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Charlotte Downtown
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Boone, NC
Level Contributor
122 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed October 14, 2015

Stayed for a weekday night in a standard King room which was spacious and had a comfortable seating area (sleeper sofa). Great service from the front desk personnel at arrival. Large lobby and breakfast area with free skillet breakfast (standard hotel fare). Valet parking $20/day. We walked a few blocks to dinner at a great restaurant, The Mimosa Grill $$,... More 

Helpful?
Thank CAGIRL401
Charlotte, North Carolina
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

I was pleasantly surprised with the Hyatt Place Uptown Charlotte! The room was incredibly spacious (seemed like they needed more furniture to fill up the space). Comfortable bed and quiet! Bathroom was nicely upgraded, more so than your typical Hyatt Place. Lobby and breakfast area is on an upper floor since the ground floor is shared with a condo development.... More 

Helpful?
Thank SweetTea28204
1 review
5 of 5 stars Reviewed October 14, 2015

AMAZING! Best customer service ever. Everyone was wonderful, the room was perfect, room service from the roof top restaurant was some of the best food ever! The location is walking distance to everything.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank ronilynng
Kenner, United States
2 reviews
3 of 5 stars Reviewed October 12, 2015

The Hotel was very clean, rooms extremely large and staff for the most part was friendly. With the exception of a few bad apples, our stay was very nice. If you are traveling as the visiting team, the banter was overall friendly. Unfortunately a few bad seeds decided to go to nasty levels calling our team cheaters, etc. Very sad... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Veronica L
Colin B, Manager at Hyatt Place Charlotte Downtown, responded to this review

Dear Veronica L, Thank you for taking time out of your day to post a review. I truly apologize about the inconveniences you experienced during your stay. We strive to exceed expectations and it seems in this instance we failed. I would like to win your confidence back in us, please call me directly at 704-887-2646. Thank you and look... More 

Minneapolis, United States
1 review
3 of 5 stars Reviewed October 9, 2015

The staff in the lobby and at check-in were always helpful and pleasant to talk to. The beds were very comfortable; however, the cleaning staff seemed to get quite an early start and were not quiet during their cleaning process.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Debra 1 S
Cary, North Carolina
Level Contributor
59 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed October 8, 2015

One night with family. Rooms were very large and easily slept our family of 5. Clean, comfortable and great free breakfast in the morning. Cool rooftop pool deck (although pool was tiny) and restaurant with sweeping views of the skyline. Per other comments, the hotel is a bit isolated from the rest of downtown (surrounded by parking lots) and the... More 

Helpful?
1 Thank floricuse
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 8, 2015

The rooms were unusually and noticeably quiet. Awesome. And very large with comfortable (not hard couches) seating area. Valet staff were awesome, really went out of their way. but I had to wait almost 20 minutes for my car in the a.m. because they were understaffed, while other hotel staff stood around with nothing to do. They need to offer... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Greg B
1 review
5 of 5 stars Reviewed October 6, 2015

Great concept hotel - Skillet Breakfast buffet is included in the room rate. (not the best hot food, but a great variety of fruit, muffins, etc. and great coffee.) Starbucks coffee for purchase, along with grab n go snacks, muffins, etc for purchase the rest of the day and evenings. Even can buy/be served beer and wine at a little... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank maryhS1430RO
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 4, 2015 via mobile

The grounds and area was very clean and the valet was nice. The staff was really great and attentive to our needs. The room was also real nice and clean. Also the view from our room was amazing. It was close to all attractions down town. We will be back again to visit and stay here.

Helpful?
Thank Tracy P
Knoxville, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 30, 2015

1st I want to state service was great at this hotel. This is definitely a 4 star hotel. They upgraded our room to a suite once they learned that my wife and I was celebrating our 8 year anniversary. Suite 1121 was very nice. The views from the corner suite were the best. The room had 3 TVs. Seeing the... More 

Helpful?
Thank Eric L
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