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Le Meridien Charlotte

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555 South McDowell Street, North Tower, Charlotte, NC 28204 (Formerly Charlotte Center City Hotel)
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Le Meridien Charlotte
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Le Meridien Charlotte
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60 Reviews from our TripAdvisor Community

Traveler rating
    19
    20
    7
    6
    8
See reviews for
5
16
1
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (37)
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Asheville, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Fantastic rooms and friendly staff! The pool and hot tub are the nicest of any hotel I have ever stayed at. Very convenient to the downtown area as well as Dilworth. I highly recommend for any trips to the queen city.

Was this review helpful? Yes
AshArmstrong, Manager at Le Meridien Charlotte, responded to this review

We at the Le Meridien Charlotte would like to thank you for your kind comments! Our location is indeed convenient for both the business and leisure traveler. It’s always great to hear that our guests enjoyed themselves during their stay with us. We look forward to connecting with you the next time your travels bring you back to the Queen... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Well!! I from NY so this type of atmosphere is typical, however they fall short executing the equivalent. I pre booked a king room, when I arrived the counter staff tried to talk me into a double room due to that fact they where really busy last night, so u guess if you want what you booked pick a day... More 

Was this review helpful? Yes
AshArmstrong, Manager at Le Meridien Charlotte, responded to this review

Thank you for taking the time to complete this review. We appreciate your comments although are disheartened by the issues you experienced during your stay. We hope that you will give us another opportunity to be of service the next time your travel plans bring you to Charlotte. More 

Travelers are raving about these Charlotte hotels

Columbia, South Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

went for a birthday weekend and it was like a piece of heaven. it was more in the uptown area of charlotte but very peaceful. valet parking took a little long to wait on though. the room was very comfy and nice no problems. very nice view wonderful food. nice pool. the hotel shares pool and stuff with the Sheraton... More 

Was this review helpful? Yes
AshArmstrong, Manager at Le Meridien Charlotte, responded to this review

Happy Belated Birthday! We are honored you chose to celebrate with us! I am delighted to hear you had an exceptional stay and our staff and hotel amenities exceeded your expectations. Safe travels and we look forward to welcoming you back to the Queen City! More 

Asheville, North Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

** BUYER BEWARE** I purchased tickets through a website for this hotel and I called 3 weeks prior to the reservation and was denied a refund due to the website's policy ... this hotel does business with shady partners - consider going somewhere that has better policies!!!

Was this review helpful? Yes
AshArmstrong, Manager at Le Meridien Charlotte, responded to this review

Thank you for your review of our hotel and I apologize for the inconveniences you experienced during your trip! There are non-refundable options on third party sites when you book your hotel room and we understand your frustrations when plans change. If you would like to discuss this further, our General Manager, Brian Hutchins can be reached at 704.372.9610. More 

Durham, North Carolina
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Being a relatively new hotel, we were surprised that the desk chair already had the finish worn off. No big deal. Parking lot looked bad. Room service was superb, food was way above average. Yes, we would stay again.

Was this review helpful? Yes
AshArmstrong, Manager at Le Meridien Charlotte, responded to this review

We are delighted to know you enjoyed your experience! We would love to welcome you back when your travels bring you to the Queen City. More 

Newark, New Jersey
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Attended a conference at the Le Meridien last week. I must say that entire experience was great! The first night a group of us we had dinner at the hotel restaurant and I must say the food was great...!

Was this review helpful? Yes
AshArmstrong, Manager at Le Meridien Charlotte, responded to this review

Thank you for your kind comments! We are delighted you enjoyed your stay and look forward to being of service to you again in the future! More 

Greensboro, NC
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was very clean and the staff was very friendly. The mattress was very comfortable (my husband wants one just like it now!). The pillows I didn't care for... not firm enough. The coffee machine in the room didn't work,which was disappointing, but, I let them know at the desk when we left. Overall, a very good experience.

Was this review helpful? Yes
AshArmstrongMktMgr, Manager at Le Meridien Charlotte, responded to this review

Thank you for your review of our hotel. I am pleased that you were able to enjoy all of our wonderful amenities. I am also delighted to hear your husband enjoyed his sleep! It is our pleasure to exceed your expectations each time you stay with us, and we look forward to connecting with you again in the future. Safe... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This was by far the worst hotel stay I've ever had. I was bumped from my original reservation prior to my arrival due to overbooking. I asked for clarification and they explained to me that I booked my room on short notice (I booked it 3 months in advance) During my stay we utilized conference space and each day the... More 

Was this review helpful? Yes 1
AshArmstrongMktMgr, Manager at Le Meridien Charlotte, responded to this review

Thank you for taking the time to review our hotel. I am sorry to hear of your experience and apologize that there was no follow up on such an important matter. Our General Manager, Brian Hutchins, welcomes the opportunity to speak with you directly so he may discuss this further. Please contact him anytime at 704.372.9610. More 

Phoenix, AZ
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It's easy to take the hotel experience for granted... The 'script' follows a too predictable pattern... But some places surpass that mundane moment - and this is one of them. FOREMOST, the staff is 'on it' - courteous, friendly, helpful... From check in, to bar service, to restaurant, this group is definitely above the norm. The 'la Meridian' mystique is... More 

Was this review helpful? Yes
AshArmstrongMktMgr, Manager at Le Meridien Charlotte, responded to this review

Thank you for your review of our hotel and for your kind comments. Our tenured staff is indeed committed to creating memorable experiences such as yours. We look forward to being of future service when your travels bring you back to the Queen City. More 

Atlanta, GA
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We just stayed at Le Meridien in Charlotte, since we've had good experiences with the chain in other cities. I have to be honest that this one needs a little shot in the arm to get it up to the level we've come to expect. The chain prides itself on looking clean, chic and edgy-modern. The decor is great, but... More 

Was this review helpful? Yes 1
AshArmstrongMktMgr, Manager at Le Meridien Charlotte, responded to this review

Thank you taking the time to write a review of our hotel. We appreciate hearing from our guests as to their experience at our facility and apologize the hotel was not up to standard. We will share your comments with our staff as we strive to be all that Le Meridien brand is. Again thank you for taking time to... More 

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