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Charlotte Center City Hotel

555 South McDowell Street, North Tower, Charlotte, NC 28204 (Second Ward)
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Ranked #109 of 170 Hotels in Charlotte
A recent review
3 of 5 stars reviewed yesterday
NEI30087 Stone Mountain, Georgia
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41 reviews from our community

Traveler rating
    6
    10
    13
    2
    10
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3
12
2
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stone Mountain, Georgia
1 review
3 of 5 stars Reviewed yesterday NEW

this negative is not about the customer service people - they were nice and friendly. this is about the poor reservation process and poor wireless issues. 1. initial reservation was made by calling their advertised phone # which rings thru to Sheraton (704) 372-4100, but the Charlotte City Hotel most recently was called the LeMeridien. When I asked the assistant... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 4 days ago NEW

We initially booked the hotel Charlotte Center City, but this hotel does not exist. They changed their name to La Meridian, and we were never informed of that. The staff was nice and very polite. They do charge for parking 20$. They do charge for internet about 11$ for 24 hours. The breakfast is either room service with a 22%... More

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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 9, 2014

This hotel is under renovation, and while clean it is under tremendous stress. Guests in my group experienced "paper thin walls that allowed you to hear in the next room and hall. Large gaps (1 inch or more) between the bottom of room door and carpet. 2+ hour waits for room service - that arrives cold. ( multiple people experienced... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed October 9, 2014

This place is a disaster. The lobby is going through some renovations but, all in all not bad. I was alone in a room with two beds. One of the beds did not have sheets. There is no alarm/clock radio in the room. Wi-Fi simply does not work at all. After paying for access, it simply does not work. Tech... More

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TAYLORS,SC
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 5, 2014

When we got there web site didn't tell you to be looking for the Sheraton Hotel.The doorman we had was quite helpful and so was the girl at check-in.Had a Great View.But at check-out they were trying to charge me for WI-Fi service that I didn't use.Which is strange have never stay at a hotel that wanted to charge for... More

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Asheville, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 2, 2014

The hotel seems to be in a bit of a crisis. They were very busy (which could be good for them) but haven't quite worked out being efficient to accommodate all the guests. We went on an incredibly busy weekend being that it was the opening home game for the Charlotte Panthers pro football team and the hotel also had... More

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Phoenix, Arizona
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 30, 2014

And not the best of property overall. Our team uses that hotel only when all other options in Charlotte are exhausted. Not to the standard we expect from an SPG property. A lot of renovations happening in the lobby/restaurant area but not sure what the plan is for the rooms. Bathrooms renovated recently. Among things in the design of the... More

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Atlanta, Georgia
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 25, 2014

Weird experience overall. The hotel is adjacent to the Sheraton, but it is not a Sheraton, but one checks in through the Sheraton front desk, gets the SPG points for the stay and gets a Sheraton keycard to access the room that is not a Sheraton.... Go figure Full renovations underway in the lobby of the Charlotte Center City Hotel... More

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United States
Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 16, 2014

I stayed at the hotel for 5 nights during a huge conference. I think every hotel in town was sold out. This hotel was super busy...I think it was sold out too. I wonder if my experience would be different if i visited during a "normal" time. It appears to me the hotel was overwhelmed at full capacity. I will... More

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Cary, NC
Top Contributor
91 reviews 91 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed August 25, 2014

Really sort of unbelievable in this day and age, especially for a hotel trying to market itself as upscale that you have no microwave, coffee maker or fridge in the room and no tea or no hot water set out in the lobby. It is a sheraton which is not readily known as the name ignores the fact that Sheraton... More

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Additional Information about Charlotte Center City Hotel

Address: 555 South McDowell Street, North Tower, Charlotte, NC 28204
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Number of rooms: 304
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