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All 170 Charlotte hotels

Courtyard Charlotte Billy Graham Parkway

321 West Woodlawn Road, Charlotte, NC 28217
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85%
Ranked #17 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
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  • Reviews (95)
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  • Room tips (23)
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95 people have reviewed this hotel

Traveler rating
    54
    28
    9
    1
    3
See reviews for
13
12
8
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed today NEW via mobile

This is one of the best hotels I've ever stayed at the staff and especially the bus drivers brad and zerick made the stay amazing some of the nicest, best staff I've ever worked with! Stay here you won't regret it!

Was this review helpful? Yes
Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our Family reunion was this past weekend July 25-27, 2014. The staff was awesome, they never told me no to what ever we needed. Our rooms were clean as well as the rest of the hotel. Our favorite part was the courtyard. At night we sat outside until after mid night. Thank you so much to this awesome team of... More

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for bringing your family to stay with ours. We love hosting family reunions and were very happy to hear the great comments. I hope you will visit soon as football season is around the corner. We are happy to shuttle guests to the light rail which will transport into Uptown Charlotte for all Panthers, Bobcats, Knights, and Checkers... More

Charlotte
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Was put up here for cancelled flight. Seemed like a long drive in pouring rain but worth it. Desk clerk had room key ready and waiting and very cheerful for 1130 at night. Airline didn't give me a meal voucher but the two staff, Destiny and Jordan, were very helpful in explaining the routine of getting a credit card on... More

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for positing a review of your recent visit. Im sorry that your flight was cancelled and you didnt get much time to visit in Charlotte. Thank you for menting Destiny and Jordan by name. I will be certain to praise them for a job well done in our team meeting on Thursday. Im so proud of the culture... More

Bluffton, South Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

I never write reviews but this place was a wonderful treat after a long day of driving! Being a bit on the compulsive side of cleanliness- I was so relieved and extremely pleased with the updated features of the room. LOVED how it lacked that peculiar stale smell you can't help but feel un sure about. Front desk staff were... More

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for posting a review of your recent experience at Marriott Courtyard Charlotte Billy Graham. I hope you will return soon to visit as our new Charlotte Premium Outlets are opening July 31st. We are excited to partner with them and will offer a shopping package with gift card and breakfast included in the rate. We also will hold... More

1 review
5 of 5 stars Reviewed 4 days ago NEW

I was a guest unexpectedly fir the last two days and added a extra night for business purposes. The hotel should be a 4 star and not a 3.5 star. Everything was clean and visually appealing from the modern decor to the food presentation. I spent some time in the restaurant/ bar talking with Mikhala who by far is a... More

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for taking time to post a reveiw of your recent visit. We appreciate the opportunity to earn your business and realize you have a lot of great options in Charlotte. Im so proud of the accomplishments of Alisha and Mikhala. They bring high energy and truly care about making our guests happy. I will be certain to share... More

Woodstock, Illinois
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Bistro's breakfast team, Ms Destiny and Mikhala, make your morning routine a pleasure. Very friendly staff, high energy and always smiling. Room have been upgraded and all of it is very well maintained. Access from Hwy makes it a great location for downtown Charlotte access. All in all a great place to stay when traveling.

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for posting a review of your recent experience at Marriott Courtyard Charlotte Billy Graham. I will be certain to praise Destiny and Mikhala for a job well done at our all team meeting Thursday. They do a fantastic job and I appreciate you mentioning them by name. We appreciate the opportunty to earn your business. Sincerely, Randy Rushakoff... More

Houston, TX
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Newly updated Courtyard. Airport Shuttle service and local restaurant shuttle service, shuttle service was very quick Good Wi-Fi access Good beds Good size desk area for work Met my needs for business travel

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for sharing feedback from your recent visit. We appreciate the opportunity to be your hotel of choice when visiting Charlotte. Our shuttle is available 24 hours a day to transport between the airport and hotel. We are happy to shuttle to the light rail into Uptown or many dining options near the hotel including Olde Mecklenburg Brewery, Carolina... More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I would like to personally thank the entire staff for being so professional. From the Manager Nikki,to Stephen and all of the friendly folks that work the front desk, to Alisha, Destiny, Stephen, and Mikhala in the kitchen and bar, and especially Anthony, and Israel. My experience has been unmatched by the level of customer service and hospitality I have... More

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for the fabulous review of your recent experience at The Marriott Courtyard Charlotte Billy Graham. We appreciate the opportunity to earn your business and will work hard to be your hotel of choice when visiting Charlotte. I am very pleased to see your comments calling out Nikki, Stephen, Destiny, Alisha, Mikhala, Anthony , & our newest associate Israel... More

Discovery Bay, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived early morning and grabbed a light breakfast at the Bistro restaurant at the hotel. Two employees there, Destiny and Jordon provided great friendly and efficient service and food. A nice first impression after all night flight.

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for providing a review and commendation for Destiny and Jordan in our Bistro. Im glad you enjoyed your experience and thankful for their efforts. I will be certain to thank them for a job well done. Hope you return soon. Sincerely Randy Rushakoff General Manager Courtyard Charlotte Billy Graham More

Atlanta
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a lacrosse tournament and found the hotel and pool to be good. The hotel is very clean and rooms are of a good size. There is no free breakfast but it does have a made to order food throughout the day. Wouldn't have a problem staying here. The area is OK but you can find restaurants... More

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for staying with us for the Lacrosse tournament. We do appreciate the opportunity to earn your business at The Courtyard Charlotte Billy Graham. Our Bistro is available for ala carte breakfast and dinner options with a full bar onsite. We do offer a complimentary shuttle to some local restaurants including IHOP, Bojangles, Carolina Prime Steakhouse, and Mckoy's. We... More

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Additional Information about Courtyard Charlotte Billy Graham Parkway

Address: 321 West Woodlawn Road, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Business Hotel in Charlotte #34 Family Hotel in Charlotte
Official Description (provided by the hotel)
The Courtyard by Marriott Charlotte Billy Graham Parkway is Charlotte's newest Marriott Brand Hotel. We offer a complimentary airport shuttle, complimentary wireless internet, onsite Bistro, Business Center, and Outdoor Pool. It's a New Stay. ... more   less 
Number of rooms
175

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