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All 170 Charlotte hotels

Courtyard Charlotte Billy Graham Parkway

321 West Woodlawn Road, Charlotte, NC 28217
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85%
Ranked #19 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
6Daysontheroad Houston, TX
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89 people have reviewed this hotel

Traveler rating
    48
    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Houston, TX
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Newly updated Courtyard. Airport Shuttle service and local restaurant shuttle service, shuttle service was very quick Good Wi-Fi access Good beds Good size desk area for work Met my needs for business travel

Was this review helpful? Yes 1
Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would like to personally thank the entire staff for being so professional. From the Manager Nikki,to Stephen and all of the friendly folks that work the front desk, to Alisha, Destiny, Stephen, and Mikhala in the kitchen and bar, and especially Anthony, and Israel. My experience has been unmatched by the level of customer service and hospitality I have... More

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for the fabulous review of your recent experience at The Marriott Courtyard Charlotte Billy Graham. We appreciate the opportunity to earn your business and will work hard to be your hotel of choice when visiting Charlotte. I am very pleased to see your comments calling out Nikki, Stephen, Destiny, Alisha, Mikhala, Anthony , & our newest associate Israel... More

Discovery Bay, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived early morning and grabbed a light breakfast at the Bistro restaurant at the hotel. Two employees there, Destiny and Jordon provided great friendly and efficient service and food. A nice first impression after all night flight.

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for providing a review and commendation for Destiny and Jordan in our Bistro. Im glad you enjoyed your experience and thankful for their efforts. I will be certain to thank them for a job well done. Hope you return soon. Sincerely Randy Rushakoff General Manager Courtyard Charlotte Billy Graham More

Atlanta
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a lacrosse tournament and found the hotel and pool to be good. The hotel is very clean and rooms are of a good size. There is no free breakfast but it does have a made to order food throughout the day. Wouldn't have a problem staying here. The area is OK but you can find restaurants... More

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for staying with us for the Lacrosse tournament. We do appreciate the opportunity to earn your business at The Courtyard Charlotte Billy Graham. Our Bistro is available for ala carte breakfast and dinner options with a full bar onsite. We do offer a complimentary shuttle to some local restaurants including IHOP, Bojangles, Carolina Prime Steakhouse, and Mckoy's. We... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was stuck in Charlotte after a flight cancellation due to depart at 2005 and finally cancelled well after midnight. I arrived at the property to a competent and friendly desk clerk who got me to my room in good time. I was pleasantly surprised to be greeted by Destiny at breakfast counter with a smile and a great attitude.... More

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for providing feedback from your recent visit to the Marriott Courtyard Charlotte Billy Graham. We are happy to provide complimentary airport shuttle transportation 24 hours a day. Thank you for the kind words about Destiny. We are very fortunate to work with her. I will be certain to praise her in our next team meeting. I hope you... More

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

Wonderful hotel! Great staff! Large clean, modern rooms! Beautiful outdoor space with fireplace for cool evenings and pool area. Plenty parking. Beautiful lobby with comfortable furniture. Will definitely stay again. Hoping to visit Charlotte in the fall. Courtyard , Carowinds , Concord Mills , and Car Museum.

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for providing feeback from your recent visit to Courtyard by Marriott Charlotte Billy Graham. Our property was completely renovated to a Marriott Courtyard in 2012. We appreciate the opportunity to earn your business. We have an ideal location for both business and leisure travel and are proud to host a Courtyard Brand NFL Tailgate on Thursday October 30th... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had a flight canceled and was welcomed with open arms at the courtyard Marriott Bedding 10 Cleanliness 10 Tech corner 10 (the free wifi was sweet) Oder free room 10 Would I come back ? Yes but this time with the family Restaurant was modern and clean

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for posting feedback from your recent visit to Marriott Courtyard Charlotte Billy Graham. We appreciate the opportunity to serve and hope you will return soon. Sincerely, Randy Rushakoff General Manager More

Jupiter, Florida
Top Contributor
85 reviews 85 reviews
56 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Supposedly an "airport" hotel it is a solid 15 minutes away from CLT. Place was clean, my stay was paid for by US Airways so I cannot complain. Although I thought it was petty they won't give you Marriott Rewards points if the airline paid. I still had a choice of hotels when they offered to put me up becuase... More

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for providing feedback from your recent visit. While we are not technically an airport hotel (There is a Marriott Courtyard Charlotte Airport- closer to CLT ) we do provide 24 hour complimentary shuttle transportation and have two vehicles to accommodate travelers during bad weather/ mechanical issues. I am very proud to hear your feedback and we are very... More

1 review
5 of 5 stars Reviewed June 18, 2014

I am in town with my company to recruit talent for a new store opening. I have never had better, more accomidating service in all my years staying in hotels for business. This courtyard rivals full service Marriotts across the country. I can truly say that i would hire any of the team from this hotel and wish I could.... More

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for the kind words about our team. We realize you have a lot of great hotel and meeting options in Charlotte to choose from, We are very thankful you have givie us the opportunity to earn your business. I will be certain to share your comments with the team at our next staff meeting. Yours in hospitality, Randy... More

Willow Grove, Pennsylvania
1 review
5 of 5 stars Reviewed June 18, 2014

I was there recently for 1 day company meeting. The staff was courteous and pleasant. They even provided transportation to and from Charlotte Airport. Thanks to my driver, Zerick. He showed great customer service.

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for the kind words about Zerick. We are very fortunate to get to work with him. We hope you will return for a meeting soon. Sincerely, Randy Rushakoff General Manager More

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Additional Information about Courtyard Charlotte Billy Graham Parkway

Address: 321 West Woodlawn Road, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#12 Business Hotel in Charlotte #40 Family Hotel in Charlotte
Official Description (provided by the hotel)
The Courtyard by Marriott Charlotte Billy Graham Parkway is Charlotte's newest Marriott Brand Hotel. We offer a complimentary airport shuttle, complimentary wireless internet, onsite Bistro, Business Center, and Outdoor Pool. It's a New Stay. ... more   less 
Number of rooms
175

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