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Courtyard Charlotte Billy Graham Parkway

321 West Woodlawn Road, Charlotte, NC 28217
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Courtyard Charlotte Billy Graham Parkway
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Courtyard Charlotte Billy Graham Parkway
Courtyard Charlotte Billy Graham Parkway
Courtyard Charlotte Billy Graham Parkway
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140 reviews from our community

Traveler rating
    84
    38
    11
    4
    3
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23
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61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Top Contributor
59 reviews 59 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Staff was friendly and helpful. The meeting room is well suited for presentations for around 25. Large stone deck overlooking pool is nice. It has a large gas fireplace that makes for a good social hang out. Rooms are clean but air systems could work better.

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Midlothian, Tx
1 review
5 of 5 stars Reviewed 1 week ago

Great customer service is really hard to find these days. All of the staff were amazing. We had most interaction with Destiny, Alisha and Steven. They should make the management of this hotel very proud!! Cant wait til next time!! Dale and Amber

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Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for the 5 star review. Destiny, Alisha and Stephen do indeed make me very proud! Im so proud of the accomplishments of this team. Our team in fact won the Select Service Hotel of the Year award just yesterday from the Visit Charlotte. I hope you return soon. Sincerely, Randy Rushakoff General Manager More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I was warned to keep my stuff in my room since the parking lot has had a few problems. I did that!... They just forgot to warn me about the house keepers there. They are the ones who will steal your stuff and then tell you to check your room over and over again... Front staff wouldn't do a thing... More 

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for taking the time to leave your review. I am very sorry to hear that your experience did not meet either your or my expectations. I would appreciate the opportunity to be in touch with you personally, as direct feedback is extremely important to us. I may be reached at 704-945-6801 and I look forward to hearing from... More 

Detroit, Michigan
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Crashed here in comfy beds after a long day on the road. Rooms were clean and quiet and had good showers. Had to make a wicked u-turn to get to the place. Only beef is that the free WiFi is kinda slow... at least there is speed upgrade option.

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Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for sharing feedback from your recent visit. We appreciate having you. Randy Rushakoff General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Entry is tricky to find from Interstate but worth the effort. Great stay! We stopped because we were both badly in need of R&R. This stop fit our needs perfectly. We did not use any extra amenities so we cannot rate those.

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Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thanks for sharing feedback from your recent visit. We appreciate your business. We are located off Exit 6B from Interstate 77 right at the corner of Woodlawn and S Tryon (321 W Woodlawn is our physical address) Our location is convenient for travelers needing to be close to the Interstates (77 & 85), Uptown, Southpark, and Charlotte Douglas Airport. We... More 

Whitetop, Virginia
Top Contributor
128 reviews 128 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our SINCERE thanks to Colt, Front Desk Representative, during our stay. My husband and I were traveling with his Mom (91 years old) and were on the floor with handicap accessible rooms. The room was all we could ask for, but our neighors were a bit noisy - starting at 12:00 AM. We had an "adjoining room," but didn't know... More 

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Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thanks for the great review and for calling Colt out by name. We are very fortunate to have him on the team. I will be certain to commend him for a job well done. Sincerely, Randy Rushakoff General Manager More 

Tennessee
Top Contributor
58 reviews 58 reviews
33 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

My wife and I had the pleasure of staying here for one night after another reservation and hotel stay wasn't up to par. It was further away from our destination in Rock Hill SC, but well worth the distance. The check in staff was very professional and very friendly. Our room was wonderful, spacious and with a very comfortable bed.... More 

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Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for the great review. We appreciate the opportunity to be on your list of favorite hotels in the area. Sincerely, Randy Rushakoff General Manager More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed December 14, 2014

Very clean and courteous staff made my stay very enjoyable. The décor of the hotel and rooms were just like the pictures that are posted, and the room had a very fresh smell. It is located close to airport, downtown area and close to amusement park. The hotel wasn't overpriced and I will absolutely stay here again the next time... More 

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Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for the great comments. Have a Happy Holiday Season. Randy Rushakoff General Manager More 

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 14, 2014

My son and I stayed here on the last night in a series of college tours/Marriott Courtyards. As several of the reviewers have mentioned, the staff was excellent! The woman at the front desk (black woman in her 30s? - wish I could remember her name) was awesome! Very professional and helpful. We decided to return our rental car early,... More 

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Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Congrats on your son's College tours. As a parent I cant think of too many more exciting times than seeing the success of your child. Thank you for the great comments. We appreciate you giving us the opportunity to earn your business. Happy Holidays! Randy Rushakoff General Manager More 

Davenport, Iowa
Top Contributor
124 reviews 124 reviews
80 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed December 7, 2014

I stayed at this hotel to catch an early morning flight from the Charlotte Airport. And try as I might I cannot think of a single thing I did not like. They have a restaurant/grill/bar in the hotel. Nothing fancy but you can easily get some food. They have impeccably clean rooms; clean, comfortable and equipped with free wifi. The... More 

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for sharing feedback from your recent visit. Im sorry that you were disturbed by a noisy guest. I will review our noise disturbance procedures with our third shift team to ensure all guests have the opportunity for some quiet relaxful sleep. I hope you will give us another opportunity to earn your business soon. Sincerely, Randy Rushakoff General... More 

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Additional Information about Courtyard Charlotte Billy Graham Parkway

Address: 321 West Woodlawn Road, Charlotte, NC 28217
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Number of rooms: 175
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Hotel Style:
#13 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
#24 Romantic Hotel in Charlotte

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