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All 170 Charlotte hotels

Courtyard Charlotte Billy Graham Parkway

321 West Woodlawn Road, Charlotte, NC 28217
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87%
Ranked #14 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
K W Salt Lake City, Utah
  • Overview
  • Reviews (109)
  • Photos (90)
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  • Room tips (30)
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109 people have reviewed this hotel

Traveler rating
    64
    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
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English first
Salt Lake City, Utah
Top Contributor
125 reviews 125 reviews
69 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is a nice Marriott property and the rooms and amenities are what one would expect. The location is convenient, but not perfect. No worry, they have an accommodating shuttle driver. Plus, being a bit away from the airport and from downtown offered a much quieter venue. Great beds, clean room, good wifi, good on-site dining. But the staff--from... More

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for the kind comments from your recent visit. Im very proud to hear your comments and feel very fortunate to work alongside this team. I hope you had a great trip home and will return soon. Our team will be very appreciative to hear your review. Sincerely, Randy Rushakoff General Manager Marriott Courtyard Charlotte Billy Graham More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

I stayed for a 3 day, 2 night business meeting and was very happy with the facility and staff. The property was very clean and my room appeared to be recently updated. The shuttle service made the experience even better. Good job by all who made the trip enjoyable.

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for sharing feedback from your recent visit. We appreciate the opportunity to earn your business while visiting Charlotte. Sincerely, Randy Rushakoff General Manager Courtyard Charlote Billy Graham More

Santa Ynez, California
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in town for a conference and thoroughly enjoyed my stay. I was extremely pleased that a room was available upon my early arrival, per my request. The staff was always friendly and helpful. I especially liked that a shuttle was available generally in a timely manner to transport me to/from the light rail when needed and it was... More

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for posting a review of your recent visit. We love hosting reunions and conferences and are glad you had a nice time. Our shuttle is available 24 hours a day and we can quickly take guests to the Light Rail stop. Our proximity to the light rail makes our hotel a great affordable choice for sporting events like... More

Stoughton, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed a month at the Courtyard Billy Graham, in Charlotte, NC, and the staff were the most friendly (all day, all the time). Thank you to all the shuttle drivers, the Bistro team, and the housekeeping team for keeping the room spotless. Special thanks to Wanda L., housekeeping for the inspiring notes. I highly recommend this hotel for any... More

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for the great review from your recent visit. I will be certain to share your comments with our team. Thank you for calling out Wanda by name. I will praise her for a job well done. Sincerely, Randy Rushakoff General Manager Marriott Courtyard Charlotte Billy Graham More

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Courtyard Marriott Billy Graham for my sorority's convention this past weekend, and it was awesome. The rooms were very nice, clean, spacious, and comfortable. The hotel staff were all very friendly and very helpful. I really liked that there was a Starbucks / Bistro right next to the lobby. I was working the entire weekend so... More

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for posting a review. We appreciate the opportunity to earn your sorority's convention and banquet business. Im very glad to hear you enjoyed the service our team provides and hope you will return soon. Randy Rushakoff General Manager More

Toronto, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family stayed here on the way down to Florida from Toronto. It's located right off I77. We also stayed here on the way back north. The staff are very polite, we found the rooms exceptionally clean, and there's a decent (if pricy) restaurant in the lobby area that serves freshly made, quite tasty food. Starbucks coffee is also available.... More

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for posting a review of your recent visit. I'm glad you gave us a chance to earn your business and hope you will return your next time through Charlotte. Safe Travels, Randy Rushakoff General Manager Courtyard Charlotte Billy Graham More

San Clemente, California
Contributor
18 reviews 18 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

En route to Charlotte, NC for Liverpool vs AC Milan soccer game, I went online to find a deal on a hotel and landed in a gold mine! For $76, I got a king suite. The bed was fabulous, and I am very picky when it comes to mattresses and pillows!! Even the pullout sleeper sofa for my son was... More

Was this review helpful? Yes
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for the kind comments. Anthony works very hard to keep our pool looking great and I will be certain to share your comments with him. We truly enjoyed hosting the soccer match and hope to have many more games in the future. Sincerely, Randy Rushakoff General Manager Marriott Courtyard Charlotte Billy Graham More

Atlanta, Georgia
Top Contributor
109 reviews 109 reviews
71 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I found the staff very friendly once my check-in process got started. One clerk was busy on the computer and could not check me in so I had to wait in line for the one clerk that was working. Once in the room I found it to be clean and properly stocked with amenities. I had dinner in the Bistro... More

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for providing feedback from your recent visit. Im especially proud of this Bistro team and thank you for calling them out. I hope you will return soon. Sincerely, Randy Rushakoff General Manager Marriott Courtyard Charlotte Billy Graham More

Longmeadow, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Staff was great including the 20 year old van driver from Chicago. Destiny was very helpful and service oriented. The desk manager and head engineer were very helpful as well. Bill Skelley 8-07-14 Rm#127

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for sharing feedback from your recent visit. We apprecaite having you and will work hard to be your hotel of choice when in Charlotte. I will be certain to share your comments with our team and praise Destiny for a job well done. Sincerely, Randy Rushakoff General Manager Marriott Courtyard Charlotte Billy Graham More

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed a week for a conference, hotel staff professional and courtesy, rooms sufficiently clean (I am a harsh judge of the cleanliness of rooms), and shuttle service a perk. Restaurant sufficient and nice atmosphere.

Was this review helpful? Yes 1
Randy R, General Manager at Courtyard Charlotte Billy Graham Parkway, responded to this review

Thank you for posting a review of your recent experience. I hope you will return soon. Sincerely, Randy Rushakoff General Manager Marriott Courtyard Charlotte Billy Graham More

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Additional Information about Courtyard Charlotte Billy Graham Parkway

Address: 321 West Woodlawn Road, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
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Other (27)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#12 Business Hotel in Charlotte #14 Luxury Hotel in Charlotte #14 Best Value Hotel in Charlotte #27 Family Hotel in Charlotte #39 Romantic Hotel in Charlotte
Official Description (provided by the hotel)
The Courtyard by Marriott Charlotte Billy Graham Parkway is Charlotte's newest Marriott Brand Hotel. We offer a complimentary airport shuttle, complimentary wireless internet, onsite Bistro, Business Center, and Outdoor Pool. It's a New Stay. ... more   less 
Number of rooms
175

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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