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Dunhill Hotel

#25 of 171 Hotels in Charlotte
Certificate of Excellence
3.5 of 5
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237 N Tryon St, Charlotte, NC 28202
Dunhill Hotel
Best prices for: 1 room 1 guest
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Ranked #25 of 171 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Deborah M
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304 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed at the Dunhill Hotel for a wedding, and it was all I could have asked for in a historic luxery hotel. The food, service and atmosphere were top notch. The rooms were comfortable and clean. The staff were exceptional. Would definitely return if I ever needed to stay in Charlotte in the future.

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John B, General Manager at Dunhill Hotel, responded to this review

Dear Deborah, Thank you for your kind comments. We look forward to welcoming you back! Best wishes, John Beatty, General Manager More 

Jasper, Georgia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Have stayed at the Dunhill on several occasions, but my last stay several months ago will be my last. I was given a tiny, dingy, corner room that I can only assume is reserved for when the hotel is full (which it was not). As it was dinner time when I checked in I chose to accept the room and... More 

Was this review helpful? Yes 2
John B, General Manager at Dunhill Hotel, responded to this review

Dear Fuzzyverts, I'm sorry that our efforts to address the challenges you had during your most recent stay fell short of meeting your expectations. I'm also sorry that you feel that your troubles were not properly acknowledged by any of our associates through an apology. Given your previous positive experiences, I hope you will consider your most recent stay an... More 

Ripley, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My flight was two hours late getting in, I got lost driving out of the airport, so when I got to the Dunhill (after midnight) there were no bellmen on duty. Pete, the bartender, saw me struggling with my bags so he came out from behind the bar and helped me. I found that the entire hotel staff had that... More 

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John B, General Manager at Dunhill Hotel, responded to this review

Fetzer2, Isn't Pete great! I'm glad he was able to turn your travel experience around after what sounds like a a challenging journey. We hope to welcome you back to the hotel when your travels return you to Charlotte. Best wishes, John Beatty, General Manager More 

Winston Salem, North Carolina
Top Contributor
58 reviews 58 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A perfect weekend get away. Dunhill Hotel. In midtown Charlotte, but quiet, Close to museums, good restaurants. In the style of European boutique hotels with everything square on. Lovely room with lots of marble in the bath and a generous supply of linens. Valet parking with car available in a New York Minute. Comp breakfast in nicely appointed dining room... More 

Was this review helpful? Yes 1
John B, General Manager at Dunhill Hotel, responded to this review

clegget336, We're glad that you appreciate our attention to detail. The Asbury's menu changes seasonally with the food our local farmers are producing. So the next time you're here, there will be some new offerings to tempt your palate. We hope you'll try it out and join us at The Dunhill again soon. Best wishes, John Beatty, General Manager More 

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Travelled to Charlotte on business and spent 2 nights at the Dunhill with my wife. Staff were all charming and really seemed to care, room was well laid out and clean. Very happy with the ok and service, will be back.

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John B, General Manager at Dunhill Hotel, responded to this review

Travis S., Thank you for your sharing your great experience. We hope to see you again soon! Best wishes, John Beatty, General Manager More 

Winston Salem, North Carolina
Top Contributor
106 reviews 106 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Dunhill is a historic hotel located in the down town area of Charlotte. It is located conveniently to many restaurants. It’s across the street from the Discovery Place and about a three minute walk from the Blumenthal Center. We stayed here because we were attending a concert at the center. Our room was on the 7th floor. It was... More 

Was this review helpful? Yes
John B, General Manager at Dunhill Hotel, responded to this review

DPC_LJC_Travel, Thank you for choosing to stay with us and share your experience. We're delighted that you enjoyed your visit and that our location was so perfect for you. We hope we can welcome you back soon! Best wishes, John Beatty, General Manager More 

Fredericksburg, Virginia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Ate breakfast in the restaurant and ordered hash brown potatoes. They were literally GREY! We told the waiter who said he would tell the chef. They stopped serving them as we heard them tell the table next to us, but we thought they'd at least comp us the meal which they didn't. No word from the chef either. The room... More 

Was this review helpful? Yes 1
John B, General Manager at Dunhill Hotel, responded to this review

Dear Julie Y, Thank you for your feedback. I'm sorry that we didn't meet your expectations on several fronts. We definitely dropped the ball on your brunch experience. I'm going to send a direct message to you in hopes that we can have a conversation. Best wishes, John Beatty, General Manager More 

San Diego, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2015

Our first place we were staying was so dirty and uncomfortable I called up the Dunhill and asked if they had a room. They did, they were even so kind to upgrade our room after hearing our experience. Everything was clean, the staff were helpful and kind, and the views were beautiful. Breakfast was good and there were many things... More 

Was this review helpful? Yes 2
John B, General Manager at Dunhill Hotel, responded to this review

Dear Tonita A, We're delighted that you enjoyed your experience with us. We hope to see you again when your travels return you to Charlotte. Best wishes, John Beatty, General Manager More 

Easley, South Carolina
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 9, 2015

In November 2014 I made a reservation at the Dunhill Hotel via Expedia for 3/7/2014. I made it well in advance as I knew Charlotte had a big event that weekend-Fleetwood Mac. When I arrivied at 3:15 pm 3/7 for my stay I was told my the desk that my reservation had been cancelled by Expedia. I immediately called Expedia... More 

Was this review helpful? Yes 4
John B, General Manager at Dunhill Hotel, responded to this review

Dear Kathy G., I'm sorry you had this experience with us through Expedia. I'm further disappointed that what Expedia shared with you and the information in our records do not align. The hotel’s ability to contact a guest who books through a third-party is controlled by what contact information the third-party is willing to share with us. Your experience is... More 

Senior Contributor
27 reviews 27 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2015

stayed over valentines. Room very very clean. Comfortable bed. Nice large TV. Bartender open late and nice guy. Very friendly and professional staff. Just has a warm feel to it that you don't get with other hotels in downtown Charlotte.And walking distance to most places downtown.

Was this review helpful? Yes 2
John B, General Manager at Dunhill Hotel, responded to this review

Dear Morkfork G, Thank you for your review. We are delighted that you enjoyed your stay and look forward to your third visit being just as great! Best wishes, John Beatty, General Manager More 

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