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All 170 Charlotte hotels

Comfort Suites Airport

2.5 of 5 Hotel   |   3425 Mulberry Church Road, Charlotte, NC 28208
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Ranked #82 of 170 Hotels in Charlotte
A recent review
4 of 5 stars reviewed 4 days ago
42toro Estes Park, Colorado
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156 reviews from our community

Traveler rating
    35
    43
    36
    19
    23
See reviews for
47
31
10
38
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Estes Park, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice rooms. We enjoyed our stay. Nothing fancy just a relaxing stay at a place you can trust. No surprises makes the stay even better. Very friendly and helpful staff. I will stay here next time I am in town.

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us and for tanking the time to write this very nice review! We’re glad you enjoyed your stay, and thank you especially for recognizing the tireless efforts of our staff. They truly appreciate that! Thanks again, and we hope to see you back with us soon! More

1 review
5 of 5 stars Reviewed 1 week ago

It was late when my fiancé and I arrived at the hotel. After searching for hours for something reasonable, comfortable and clean & sanitary , I found all of the above with the greatest guest service after 3:00am at Comfort Suites! The guest server, Leslie, was the greatest! Her attitude was welcoming, refreshing, genuine smile and she gave us her... More

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us, and for taking the time to write this wonderful review! Thanks, first of all, for your recognition of Leslie. She is truly one of the best, and she, along with our entire staff truly appreciate your kind words. Thank you also for mentioning some of our greatest features and amenities, from the clean bathroom... More

2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Comfort Inn Suites Airport the night prior to leaving for vacation in St. John. We've stayed here before and will stay here again. It is comfortable, the staff are very gracious, love the fact that there is a refrigerator and microwave in the room. Also love the fact that I am able to leave my car... More

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you so much for being a returning guest! We are so glad you enjoy your stays here, and you find our Park and Fly Package useful and convenient. We appreciate you staying with us, and look forward to your next visit! More

Boone, North Carolina
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

I chose this hotel for location to a training site. The hallway to my room is dark and with horror movie lighting. The room is ok but has a stale/ dirty vacuum smell. What minimal interaction I have had with staff has been positive. The location is such that you immediately want to lock your doors. I have stayed at... More

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us, and for taking the time to share your experience. I am sorry to learn that apparently we fell short of exceeding your expectations. I offer our sincere apologies. Our staff truly appreciates your recognition of their hard work. They are the best! I'm sorry, however, that you were not happy with our location. Our... More

1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment we walked in the receptionist Leslie was the best. She made us feel welcome from the start,so that of course started me out on the right foot. Once we were in the room,the room was neat and clean. The sheets were a crisp white,the set up was beautiful and very roomy,and don't get me started on the... More

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for choosing to stay with us, and for taking the time to share your experience in this review! We are so glad you enjoyed your stay. Leslie is one of our best, and our entire staff appreciates your recognition of her dedication to total satisfaction for all of our guests. And, thanks for mentioning the hard work of... More

Inman, Kansas, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Rooms were very spacious and the beds were very comfortable. Front desk very friendly.Had a microwave and small kitchenette with refrigerator. We got a great price on hotel from hotwire and were very satisfied with service and hotel..

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us and for taking the time to share your observations. We are so glad you enjoyed your stay and thank you for pointing out some of our best features. Our Front Desk staff, in particular, appreciates your recognition of their tireless efforts to be the best. Thanks again, and we hope to see you again... More

Weatherford
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has just gone through a remodel. The rooms are large and the breakfast offered lots of choices. We stayed at this hotel for the airport shuttle. The driver was very nice and we left on time to go to the airport. The staff was very friendly.

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for choosing our hotel, and for taking the time to write this very nice review. We’re glad you enjoyed your stay and liked our “new” look. Our shuttle is one of our big features, and our drivers, as well as our entire staff, appreciate your recognition of their tireless efforts and hard work as they strive to provide... More

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not the most updated or maintenance hotel, but It was nice to have free breakfast every morning, free wifi, and free parking. The king room was very nice, looked a lot like a suite. There was a nice kitchenette. The only downside about the room was that there wasn't any safe. Other than that, the staff were great and very... More

Was this review helpful? Yes 2
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us and for taking the time to write this review! We are glad you enjoyed your stay and appreciate you pointing out some of our best features, and our staff really appreciates your recognition of their dedication and hard work. You are correct, we do not have safes in our suites, and we also do... More

Top Contributor
50 reviews 50 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 12, 2014

Beds were comfy and shuttle driver drive us where we wanted to go. Not expensive at all and suited our needs. Great stop for our layover. Have to admit the local area not too far was kind of sketchy. All in all it was a great inexpensive stay and there were plenty of places that would deliver to the hotel.

Was this review helpful? Yes 3
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us, and for taking the time to review your experience. We are so glad you had a good stay and found our shuttle and other amenities to your liking, and another thanks for pointing out our great value! We hope to see you back again soon! More

Wilmington, North Carolina
2 reviews
2 of 5 stars Reviewed August 12, 2014

This is my second trip at this hotel in the past month. The hotel has been under "remodeling" both times, although I cannot see any changes from month to month. What I can see are boxes and furniture stacked in front of the elevators so that is the first thing you see when you get off on your floor. The... More

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us, and for taking the time to share your experiences. We appreciate you mentioning some of our best features and our staff, in particular, thanks you for recognizing them. I am very sorry we apparently fell short of exceeding your expectations due to our renovations, and offer our sincere apologies. We have been doing our... More

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Additional Information about Comfort Suites Airport

Address: 3425 Mulberry Church Road, Charlotte, NC 28208
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
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Also Known As:
Comfort Suites Airport Hotel Charlotte
Charlotte Comfort Suites
Comfort Suites Charlotte

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