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All 170 Charlotte hotels

Comfort Suites Airport

2.5 of 5 Hotel   |   3425 Mulberry Church Road, Charlotte, NC 28208
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Ranked #83 of 170 hotels in Charlotte
A recent review
3 of 5 stars reviewed 2 days ago
Traveller B Montreal, Canada
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  • Reviews (149)
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149 people have reviewed this hotel

Traveler rating
    31
    42
    34
    19
    23
See reviews for
47
29
10
36
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Not the most updated or maintenance hotel, but It was nice to have free breakfast every morning, free wifi, and free parking. The king room was very nice, looked a lot like a suite. There was a nice kitchenette. The only downside about the room was that there wasn't any safe. Other than that, the staff were great and very... More

Was this review helpful? Yes
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Beds were comfy and shuttle driver drive us where we wanted to go. Not expensive at all and suited our needs. Great stop for our layover. Have to admit the local area not too far was kind of sketchy. All in all it was a great inexpensive stay and there were plenty of places that would deliver to the hotel.

Was this review helpful? Yes 2
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us, and for taking the time to review your experience. We are so glad you had a good stay and found our shuttle and other amenities to your liking, and another thanks for pointing out our great value! We hope to see you back again soon! More

Wilmington, North Carolina
2 reviews
2 of 5 stars Reviewed 1 week ago

This is my second trip at this hotel in the past month. The hotel has been under "remodeling" both times, although I cannot see any changes from month to month. What I can see are boxes and furniture stacked in front of the elevators so that is the first thing you see when you get off on your floor. The... More

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us, and for taking the time to share your experiences. We appreciate you mentioning some of our best features and our staff, in particular, thanks you for recognizing them. I am very sorry we apparently fell short of exceeding your expectations due to our renovations, and offer our sincere apologies. We have been doing our... More

Newport News
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The 4th of July weekend was booked and teeming with travelers. We found our room (Nonsmoking King Suite) to be very nice and comfortable especially for the price. The breakfast was filling and delicious. GREAT! We would gladly stay again if we are in Charlotte.

Was this review helpful? Yes 2
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for choosing our hotel for your stay, and for taking the time to write this nice review. We are so glad you enjoyed your stay, and hope to see you back soon! More

Owasso, Oklahoma, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was trapped in CLT after a misconnect due to weather and stayed at this place. The shuttle was prompt, only waited about 15 minutes. Upon arrive it is evident that there isn't anything nearby to eat. It feels secluded. The front desk lady was not friendly but I guess I can understand because she was approaching the end of... More

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us, and for taking the time to write this review. Thank you for mentioning our proximity to the airport and our convenient shuttle. It appears, however, that your stay in general failed to exceed your expectations, and I offer our sincere apologies. Our hotel is in the midst of renovations and while we are trying... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Sorry but this place is pretty awful. It was my only choice on an otherwise sold-out city and it did its job, ie provided a bed but that was about as good as it got. Patches in the walls, crunchy carpet and about a half inch gap between my front door and the frame. I could see out the corridor... More

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for choosing our hotel and for taking the time to share your experience. I am very sorry that we apparently failed to exceed your expectations and I offer our sincere apologies. We have noted the specific issues you mentioned and corrective action is being taken immediately. In general, our hotel is in the final stages of major renovations,... More

Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was nice and I will recommend it to anyone planning a trip to Carowinds. But the kitchen in our room needed some attention and the shower was slippery. The breakfast attendant was friendly and the front desk associates were welcoming. Will be back next year.

Was this review helpful? Yes 2
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for choosing our hotel and for taking the time to write this review. We are so glad you enjoyed your stay, and apologize for the issues you pointed out. We are in the process of completing renovations now, and new bath tubs, showers, etc. as well as attention to the wet bar areas are in progress, and should... More

Arlington, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My family and I booked this hotel through Hotwire thinking we were getting a true 3 1/2 star hotel when this is what we got I was ok but upset that this place is considered a 3 star. They are currently renovating and there are boxes trash cans etc. all over the hallways it's so bad in fact that a... More

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us and for taking the time to share your observations. While I realize with the third party booking web site you chose, you don’t have a choice of hotels, please note that our hotel is not rated 3 or 3½ “stars” on that site. We actually are 2½ on that site and their associated sites.... More

Whispering Pines, North Carolina
Top Contributor
52 reviews 52 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Judging from the plane noise, this hotel is located very close to the airport. Rooms are a decent size. Carpets are dingy and could be cleaned or updated. Pool was clean. Landscaping outside could use a touch up. Breakfast was standard. We had biscuits and gravy, sausage patty, and scrambled eggs. Self serve waffle maker too. Cereal and yogurt varieties.... More

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us and for taking the time to share your experience. We are glad you had a good stay. We appreciate your comments and suggestions, and will be using them to help ensure a great stay for all future guests. We hope to see you again! More

Columbia
Contributor
18 reviews 18 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for a USA Track and Field event. I was a little disappointed with the outdated furniture that was damaged. The carpet was torn and the setup of our suites was different. The free breakfast was really good but you had to search to find the staff the get them to refill any items that were... More

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us and for taking the time to write this review. Our Front Desk staff appreciates your recognition of their dedication and tireless efforts, and we thank you for that! On behalf of our entire staff, I offer our apologies for the issues you pointed out where we failed to exceed your expectations. Our goal is... More

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Additional Information about Comfort Suites Airport

Address: 3425 Mulberry Church Road, Charlotte, NC 28208
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
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Also Known As:
Comfort Suites Airport Hotel Charlotte
Charlotte Comfort Suites
Comfort Suites Charlotte

26 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
*Services including: 100% Smoke Free Hotel (Designated Smoking Area Available), Deluxe Full Hot Breakfast Buffet, Fitness Center, Large Heated Indoor Pool, Self Service Business Center, Free Transportation To & From Charlotte Douglas International Airport (5 Am – Midnight), 84 Spacious Suites, Including Both One Room And Two Room (One Bedroom) Suites, Two – 2 Line Phones With Personal Voice Mail And Data Ports, Free Local Calls, Extended Cable TV With HBO, Free USA Today Newspapers, Laundry/Valet Service, and Two Coin Operated Laundry Facilities.Access to room upgrades (when available). *All rooms at the Comfort Suites Airport are comfortably appointed with the following amenities: Microwave, Refrigerator, Wet Bar, High-Speed Internet Access, Voice Mail, Work Desk, Coffee Maker, Hair Dryer, Iron and Ironing Board, and Remote Control 25” TV with Digital Cable. •Access to Choice Privilege Rewards program. ... more   less 
Number of rooms
80

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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