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All 170 Charlotte hotels

Comfort Suites Airport

2.5 of 5 Hotel   |   3425 Mulberry Church Road, Charlotte, NC 28208
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Ranked #84 of 170 Hotels in Charlotte
A recent review
4 of 5 stars reviewed 1 week ago
moodybridge Asheville, North Carolina
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170 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Asheville, North Carolina
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

It is just off 85 and 5 mins from airport but you do not hear the planes... I've stayed at other hotels near this airport and this hotel is not in their flight path. The room was clean and quite. I did not hear any one during our stay after 2000. The king bedroom we had also had a small... More 

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Greenacres, Florida, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My room is spacious, clean, smoke-free, and updated. The sheets are clean and the bed is comfortable. The small kitchen has a mini fridge, 600 watt microwave, and coffeemaker. The bathroom is clean and upgraded with marble countertops. Breakfast is great. They have hot items like scrambled eggs, grits, biscuits, and two types of waffles. They also have danish, yogurt,... More 

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William M, General Manager at Comfort Suites Airport, responded to this review

Thank you so much for staying with us, and for taking the time to write this awesome review. We are so glad you enjoyed your stay, and thanks again for pointing out many of our best features. Our staff, in particular, really appreciates your recognition of their hard work and dedication to giving their best to all of our guests.... More 

1 review
3 of 5 stars Reviewed December 21, 2014

Amazingly friendly staff. The room isn't bad but, we found a folded pizza box and a bunch of empty beer bottles in the cabinet above the sink shortly after we checked in. House keeping just isnt what it should be. Also the water doesn't get hot, warm at best.

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William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us, and for taking the time to share your experience. I offer our sincere apologies for the housekeeping problem you encountered. This is very unusual for us, and I'm sure it was just an extremely rare oversight. In any case, there was no excuse for this, and please rest assured that we are taking action... More 

McDonough, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

We drove to Charlotte for the ACC Football Championship and stayed one night at Comfort Suites Airport. It was a nice 2 room suite with separate bathroom and vanity. Price was very reasonable. The included breakfast the next morning was Great. Wish we could have stayed longer. We will return to Charlotte in the future for sight seeing and will... More 

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William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for choosing our hotel, and for taking the time to write this very nice review! We are so glad you enjoyed your stay and hope to see you back with us soon! More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 2, 2014

Nice hotel near the airport. We waited a long while before the shuttle finally showed up....in the interim, I called the hotel multiple times and was repeatedly assured that it was on the way. Was charged a high rate, considering I was stuck with flight cancellation. Okay stop, but had to ask for everything two or more times before they... More 

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for choosing our hotel, and for taking the time to share your experience. I am very sorry to learn that we apparently failed to exceed your expectations, and offer our sincere apologies. We will be using the information you have provided to improve our services and hope to see you back with us again so you can see... More 

Bern, Switzerland
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 25, 2014

Conveniently close to the airport, other then that , it is an average hotel, clean room, very large room with kitchenette. Nothing bad to say about it. It is ok for a short stay, but not the hotel I would choose for a longer stay

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us, and for taking the time to share your experience. We sincerely appreciate your positive comments and we're glad you would return. If we failed to meet your expectations in any way with regard to the possibility of a longer term stay, we offer our apologies. Again, thank you, and we hope to see you... More 

Atlanta, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

I really enjoyed the hotel but I could hear some of everything going on around the hotel. I have to admit that I liked the breakfast. The people were friendly and the food great. I wished the building was more sound proof that I could have gotten to sleep sooner.

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us, and for taking the time to share your experience. We are glad you enjoyed your stay in general, and our staff sincerely appreciates your recognition of their tireless efforts. We offer our sincere apologies for falling short of your expectations with regard to noise. Our building does have extra soundproofing, and we very rarely... More 

Marina del Rey, California
Top Contributor
53 reviews 53 reviews
44 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 13, 2014

I wish all hotels tried as hard as this place. It's hard to give it only three stars because it deserves more in terms of effort and maintenance, but it's limited by its location. First, the good parts: the rooms are quite nice, large and well-maintained for a hotel of this class. The staff is friendly and helpful, the free... More 

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William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us, and for taking the time to write this detailed and interesting review. We sincerely appreciate you pointing out many of our pluses, and our staff members in particular appreciate your recognition of their hard work and excellent service. We are sorry to learn that our location appears to have fallen short of your expectations.... More 

Grand Rapids, Michigan, USA
Top Contributor
222 reviews 222 reviews
61 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed November 12, 2014

At first was excited as I got an upgrade room but after settling in I noticed three things. Food crumbs from the prior guest on the counter, a sink the drained ever so slowly and a broken toilet seat (would not stay up). I know this is not the Hilton, but I thought it was better than a Super 8.

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us, and for taking the time to share your experience. We are sorry you found problems in your upgraded suite. I offer our sincere apologies. There are no excuses for the issues you mentioned being the way you found them, and I have taken corrective action to ensure issues such as these will not be... More 

Manitowoc, Wisconsin
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 24, 2014

I was at the end of a long trip so I picked something close the airport. Location means constant noise from the airport. It also means that is great for kids to watch the planes. It was great to see families outside looking at the planes go overhead. Keep in mind there is nothing in the area so you have... More 

Was this review helpful? Yes
William M, General Manager at Comfort Suites Airport, responded to this review

Thank you for staying with us, and for taking the time to share your experience. We are so glad you enjoyed your stay. While we do have a few guests that notice the airplane noise, most do not find it to be troubling. Our building is very well soundproofed, and noise is not usually a problem. And, as you mentioned,... More 

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Additional Information about Comfort Suites Airport

Address: 3425 Mulberry Church Road, Charlotte, NC 28208
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Airport Hotel Charlotte
Charlotte Comfort Suites
Comfort Suites Charlotte

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