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Westin Charlotte

4.0 of 5 601 S College St, Charlotte, NC 28202
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Westin Charlotte
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Westin Charlotte
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837 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Westin Charlotte
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USA
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 20, 2010

Beautiful hotel with excellent service. The gym and pool are excellent. The hotel is across the street from the convention center where our conference was located. It is a short walk to downtown Charlotte. The service, rooms and beds were excellent. Wi-Fi is only available in the lobby. Access in the room costs an addition $11-14. If you drive you... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 17, 2010

Love the contemporary skyscraper like hotel. Excellent service. Dionne, our breakfast hostess is the sweetest person in the world. The omlette chef, David, made one of the best omlettes ever and delivered it to our table himself. Whole staff very helpful.

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Tarboro, North Carolina
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 13, 2010

Do not be lured by the beautiful exterior and lobby. You are right across the street from the Charlotte Convention Center. Despite whatever your plans may be, you are at the mercy of the Convention goers. We are always Omni Hotel people and were looking forward to trying the Westin for a weekend getaway. It was a $200 per night... More 

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Columbia, SC
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 13, 2010

We stayed at the Charlotte Westin for one night in July. We were attending a concert in town. When we first arrived, I was stunned at the beauty of the hotel. We quickly realized that there was a child beauty pageant occurring at the hotel. (Not the fault of the hotel, but VERY annoying.) Check in was very smooth and... More 

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TN
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 3, 2010

Great hotel! Helpful staff, check-in went smoothly. Rooms are nice and clean with great toiletries...high quality and smelled great :) "Heavenly shower" was heavenly...it's two shower heads for a nice spa-like experience. The *only* negative of the whole stay was that the bathtub was a little rust stained, but NOT dirty at all though, so it really wasn't a big... More 

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arliejirasek, Guest Experience Manager at Westin Charlotte, responded to this review

Thank you for being our guest. We are proud that you enjoyed the efforts of our staff and we greatly appreciate your feedback. Our gym is one of our brand standards that we are very proud of as we help you preserve wellness through travel. The 25th floor of our building has unparallel views of Charlotte and I am so... More 

Pittsburgh, Pennsylvania
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 2, 2010

The Westin in Charlotte is a great Hotel. Very friendly and helpful staff. Nice rooms, very good gym. Not directly downtown but still everything is in walking distance. The beds are very comfortable.

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arliejirasek, Guest Experience Manager at Westin Charlotte, responded to this review

Thank you very much for your kinds words. We are delighted to hear you enjoyed The Westin Charlotte experience. We also appreciate your comments regarding of staff, rooms and Heavenly Beds. When you travel back to Charlotte we look forward to having you as a guest again. More 

marrero
2 reviews
4 of 5 stars Reviewed June 25, 2010

We were in town for faith based conference,staff found rooms for our group at conference rate on late check in.Staff Jennifer found accomadation for 8 at last minute.Rooms were large and well serviced

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arliejirasek, Guest Experience Manager at Westin Charlotte, responded to this review

Thank you for being our guest at The Westin Charlotte. We are proud that you enjoyed the efforts of our staff and we greatly appreciate your feedback. I am happy we were able to accommodate your rooms last minute and look forward to welcoming you back in the future! More 

North Georgia
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 10, 2010

I stayed in the Charlotte Westin every year since it opened. No question it is an impressive outline against the Queen City skyline. However, the ever changing hotel market has forced me to rethink my lodging plans. It is not that the Westin has done anything wrong; it is not competitive with the surrounding properties. As a traveler, I have... More 

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arliejirasek, Guest Experience Manager at Westin Charlotte, responded to this review

Thank you for your patronage and we have just recently celebrated our 7 year anniversary here in the Queen City! The Starwood brand of which we are a part of, focuses on providing excellent guest service, impeccable accommodations and quality that is unmatched. With your frequent stays may I suggest that, if you aren’t already, enrolling in our Starwood Preferred... More 

Dunbar, West Virginia
1 review
5 of 5 stars Reviewed June 7, 2010

The Heavenly Bed is the BOMB! So comfy, you want to stay in bed all day!

Was this review helpful? Yes
arliejirasek, Guest Experience Manager at Westin Charlotte, responded to this review

Thank you for kind compliments about Heavenly Bed and quality of the accommodations! We are delighted you had such a wonderful stay with us and look forward to welcoming you back soon! More 

Orlando, Florida
1 review
5 of 5 stars Reviewed June 6, 2010

Upon arriving at this hotel, I was assembling our luggage from the airport shuttle, when I realized that our carry on luggage, with my computer and medications, were left at the airport. I was frantic, as I was travelling with my diabetic husband and the medication was vital. I didn't remember where I might have left it, but I was... More 

Was this review helpful? Yes
arliejirasek, Guest Experience Manager at Westin Charlotte, responded to this review

We are lucky to have empowerment as Westin employees to be able to make decisions and follow through on actions such as those explained in your story. I can’t thank you enough for sharing your story, and I have personally sent the review to Katherine, Taeisha and Jonathan so they can see what their efforts meant to you. It’s exciting... More 

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Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Starwood, Hotels.com, AAA Travel Services, TripOnline SA and Tingo so you can book your Westin Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#5 Luxury Hotel in Charlotte
#37 Romantic Hotel in Charlotte
#49 Family Hotel in Charlotte
#49 Business Hotel in Charlotte

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