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Westin Charlotte

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601 S College St, Charlotte, NC 28202
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1 room 1 adult
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Westin Charlotte
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1,170 Reviews from our TripAdvisor Community

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Zeist, The Netherlands
Level Contributor
126 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel is good but not great; rooms are a little noisy and in my case the view was limited to the roof of parking garage. Bed was excellent as always and breakfast was also good. Hotel is located easily for access from freeway and still on walking distance to downtown Charlotte (as far as one can speak of Charlotte downtown).

Helpful?
Thank SavertFamily
New York City, New York
Level Contributor
157 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Having stayed at the Charlotte Westin previously, I was really disappointed to have a really poor experience on a very recent visit. There were numerous problems and it seems that hotel management has simply stopped bothering to keep up with basic maintenance. The lobby was freezing all 3 days during my visit and the cold air carried into lounge areas,... More 

Helpful?
Thank MK_dogdad
Atlanta, Georgia
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the outside, this is a basic conference hotel. I booked it because it is one a few in the area with an on-site spa and massage capabilities. The difference was the staff. I was honestly treated at some points like I was the only guest in the hotel. I have no idea how a hotel so large had the... More 

Helpful?
1 Thank momof3atl
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Kentrell and Adrienne made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager More 

San Antonio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I enjoyed my stay at the Westin for the V Wise Veteran Conference. There were a few hiccups that affected some of the ladies (alarm fiasco), but overall we enjoyed our stay. I was impressed with the service I received. The bar was a little pricey, but the bartenders were kind. I loved the bloody mary. I wish I knew... More 

Helpful?
Thank The White F
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed our one-of-a-kind Bloody Mary! Please enjoy with us again! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager More 

High Point, North Carolina
Level Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice hotel, very nice neutral tone decor in hotel rooms. I hope with new link with Marriott hotels means that Marriott doesn't do their terrible jewel tone color schemes and furnishings to this hotel. Lobby could use some more greenery or something to make more attractive. I would lose lobby water feature, makes it seem like indoor pool is somewhere... More 

Helpful?
Thank foodiewinee
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We apologize for the lack of attentive service that you deserve. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin experience. Be well, Guntram Merl Hotel Manager More 

Fairfax Station, Virginia
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I spent the weekend here with my wife attending the VWISE Conference. From the moment you arrive you realize this is real nice hotel, Parking is easy, the lobby is stunning and our room was spot on. Additionally, once I parked my vehicle I never move it again until time to depart. All the restaurants and shops were in walking... More 

Helpful?
Thank jbgaines04
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are happy you enjoyed your time with VWISE! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed at the Westin Charlotte for just a getaway. I was initially interested in the Presidential Suite but when I called to book (can't reserve this room online) I was told there was nobody available until Monday to reserve this room. That just seems ridiculous to me, I'm sure they are losing money by not offering this service. Reserved a... More 

Helpful?
Thank Nikki S
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. As we strive for the highest levels of customer service, I apologize that we fell short during your stay. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin Charlotte experience. Be well, Guntram Merl Hotel Manager More 

Connecticut
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I really tried to have higher expectations of this hotel after reading the other trip advisor reviews. We stayed here as it was the closest to the convention center that my husband was attending last week. Upon check in, Marisa, at the front desk, was so sweet and helpful, she got us a king bed (which they apparently ran out... More 

Helpful?
Thank ladylaw7
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. As we strive for the highest levels of customer service, I apologize that we fell short during your stay. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin Charlotte experience. Be well, Guntram Merl Hotel Manager More 

United States
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a great romantic weekend at the Westin with Dinner at Mortons. The staff was friendly and the rooms were modern and clean. I used their shuttle service on the way to Mortons but took a nice walk back to the hotel.

Helpful?
Thank Mister_Concierge
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager More 

Rochester NY
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a comfortable stay here during labor day weekend. Room was clean, affordable and had a nice view of the city. Not too far of a walk from the center city. Staff was very friendly and accommodating to requests.

Helpful?
Thank Louis P
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are happy you enjoyed your holiday break with us! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager More 

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