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All 168 Charlotte hotels

Westin Charlotte

4.0 of 5 Hotel   |   601 S College St, Charlotte, NC 28202 (Second Ward)
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Westin Charlotte
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Ranked #62 of 168 hotels in Charlotte
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685 people have reviewed this hotel

Traveler rating
    223
    213
    141
    68
    40
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66
128
49
351
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here back in October 2013 attending a friend from college's wedding which was also at the property. I come from the hospitality industry so when I stay at hotel I tend to be very observant of service. When it comes to hospitality this hotel gets it right everytime. There was not one interaction I had with staff that... More

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Blackpool, UK
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for two nights in March and I couldn't be more impressed by a hotel if I tried. It's situated right in the centre of Charlotte, about a five minute walk from the Time Warned Arena, Bank of America Stadium and the Epicentre....or a two minute taxi ride. When I arrived at the hotel, I was greeted by... More

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Brussels, Belgium
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I went there for one week attending a conference. Even for a "reduced" price of 179 $/day, where you have to add about 15% taxes, and not including breakfast, you may expect something. Check-in and -out efficient and friendly. Front desk also efficient during the week. Room is spacious; confortable bed, but walls might need refreshment. Electrical sockets in the... More

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Sao Paulo, SP
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice hotel. Very clean and the staff was very good. The location is very good, in downtown. Beside de convention center that where I had a meeting. Internet had to be paid, its not good thing and there's no shuttle to airport.

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Knoxville, Tennessee
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our room was very clean and while it was on the 11th floor, facing the freeway, we heard no freeway noise at night. We were in room 1106 and we requested that a microwave be brought up to our room, which they did. The left side of the electrical outlet behind the desk in the room did not work, so... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel staff was super friendly and just plain awesome. They were very knowledgeable! I totally recommend the Westin. The rooms were very neat and clean. Everything is up to date. If you are looking for the refridgerator in the room. It's apart of the dresser! Just open it up. There were 3 of us in a room; we were... More

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WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you so much for your kind review! We love having the Mary Kay team here! We look forward to your next visit! Be well. - Guntram Merl, Hotel Manager More

Austin, Texas
Top Contributor
52 reviews 52 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Super friendly staff. Rooms were clean and fresh smelling. Hotel was is very good order as were the rooms. Convenient location. Good internet connection. Hotel restaurant has very good food. I enjoyed my stay and would stay there again. Great job, Westin!

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WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you so much for your review! We are delighted you enjoyed your stay with us. We look forward to your next visit! Be well. - Guntram Merl, Hotel Manager More

Bronte, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is my first review. Perhaps I should review the countless good hotels I have stayed in - but I never felt motivated. This hotel I am motivated. Motivated by rage. I could not be more unhappy with this hotel if my pillow were smeared with faeces. I had the misfortune of being stuck in this hotel when sick -... More

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WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for providing us with your feedback, and let me apologize that your experience during your stay was less than what you desired. Please reach out to me directly so we can discuss your stay. Thank you again for being our guest. - Guntram Merl, Hotel Manager More

Robbinsville, North Carolina
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed 3 weeks ago

Enjoyed having our dog with us (we had to remind the staff about the bed & bowls) but Had a bad experience with the CIAA folks in the lobby but the Westin couldn't help that issue. Had a GREAT nights sleep!

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WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for your review. We are delighted you and your pup stayed with us! We hope you will stay with us again soon, so we can turn this 4-star review into a 5-star one. Be well! - Guntram Merl, Hotel Manager More

Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall, this is a fairly solid hotel. The decor is modern; the hotel is clean; and the staff was helpful. My room had nice views (albeit of an interstate) and the hotel is close to everything in downtown Charlotte. Nothing great, but nothing bad, so all in all, I'd recommend it, but don't expect to be wow'd.

Was this review helpful? Yes 1
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for your feedback. I'm glad you had an enjoyable experience, but hope you will stay with us again and allow us the opportunity to show you a true Westin WOW. Be well. - Guntram Merl, Hotel Manager More

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Additional Information about Westin Charlotte

Also Known As:
Westin Charlotte Hotel Charlotte
Westin Charlotte Hotel
Charlotte Westin
Address: 601 S College St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Charlotte
#47 Family Hotel in Charlotte
#48 Business Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Charlotte 4*
Official Description (provided by the hotel):
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 
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