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Westin Charlotte

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601 S College St, Charlotte, NC 28202
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Westin Charlotte
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1,178 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Situated at the start of Uptown, the Westin Charlotte is a great property when doing business throughout the city. Common areas are gorgeous, staff is friendly & the housekeeping did a great job. Rooms definitely need updating, but they are clean, spacious & have beautiful 48" LG LED tv's. I would recommend if the price is right.

Helpful?
Thank Shoey2100
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had a spectacular stay at the Westin. The hotel was very accommodating, and when I went to their restaurant, Brian (our server) was fabulous. He did such a great job of being friendly and providing excellent customer service. I will come back every time I am in Charlotte. Great Customer Service!

Helpful?
Thank Aaron D
Nashville, Tennessee
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel is clean and the staff are friendly and courteous. One person that went above and beyond the call of duty was Brian in JP. My colleague and I were looking for breakfast after a late start, the hostess told us it was no longer an option. Brian showed up at the table moments later and asked if we... More 

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Thank TravelingJ2016
Level Contributor
125 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in a comped room for an athletic tournament across the street at the convention center. Location could not have been better. Parking is expensive (cheaper garage on Martin Luther and College a few blocks away) and breakfast is too but the internet is free and there is a good size frig in the room. I do prefer rooms with... More 

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Thank bdaygirl
Florida
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My favorite things about the Westin in Charlotte was definitely the location. It's close to public transportation and many places within the edge of the Charlotte uptown area. The pool area and the workout rooms were nice. The lobby is really nice, but a bit deceptive. The rooms really need updating. We booked a corner suite. There was a master... More 

Helpful?
Thank TripReviewer88
North Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

The Ballroom, meeting rooms, uptown location, and staff response for business meetings are the best in Charlotte! I attended an incredible USA Commerce Department meeting about export development at the Westin, and it was superbly accommodate for our international groups.

Helpful?
Thank Bob S
Fairfax, Virginia
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When the recent snow storm hit the East Coast, our flight out of DC was cancelled, so we decided to drive to Charlotte to catch our connection. I booked this hotel at the last minute, and I had pretty low expectations. However, I should have had more faith in the Westin brand. Located right by the convention center and the... More 

Helpful?
Thank khp_infairfax
Charlotte, North Carolina
1 review
1 of 5 stars Reviewed 3 days ago NEW

1. Upon entry to room it smelled like smoke. Went to front desk 3 times and was told that housekeeping would be coming and doing a full clean. No one ever showed up. The room was not cleaned the entire weekend. 2. My in laws had requested a early check in at 1:00pm Saturday and they did not have a... More 

Helpful?
Thank E8063SAchris
Zeist, The Netherlands
Level Contributor
126 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel is good but not great; rooms are a little noisy and in my case the view was limited to the roof of parking garage. Bed was excellent as always and breakfast was also good. Hotel is located easily for access from freeway and still on walking distance to downtown Charlotte (as far as one can speak of Charlotte downtown).

Helpful?
Thank SavertFamily
New York City, New York
Level Contributor
157 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed 1 week ago

Having stayed at the Charlotte Westin previously, I was really disappointed to have a really poor experience on a very recent visit. There were numerous problems and it seems that hotel management has simply stopped bothering to keep up with basic maintenance. The lobby was freezing all 3 days during my visit and the cold air carried into lounge areas,... More 

Helpful?
Thank MK_dogdad
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