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Westin Charlotte

4.0 of 5 601 S College St, Charlotte, NC 28202
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Westin Charlotte
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Westin Charlotte
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858 reviews from our community

Traveler rating
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    162
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    49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colorado Springs
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars NEW

We stayed at this hotel while attending a conference. It is across from the conference center - so a good hotel. Our room was nice and it is a great location The resturants are nice but expensive. It is near their fast train - we found out we could take the fast train to other areas of Charlotte and eat... More 

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Wilmington, North Carolina
Contributor
12 reviews 12 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We recently had a flight cancellation in Charlotte when they had a ice and snow storm. All flights were cancelled at the airport and it was a zoo. Rental cars were not available, the line for taxis was hundreds of people long and we had no luggage. Some how the airport arranged to buses to go to the Westin downtown... More 

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Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Enjoyed my experience at the Westin. Staff from the time I stepped out my car, to check in, and checking out were accommodating and friendly and service with a smile. I love the option of in/out parking garage for one fee. The rooms were clean and comfortable.

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WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We agree with you, our staff is the best! We hope to welcome you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager More 

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was large, clean and very well-maintained. Bed was comfortable and the bathroom was modern and clean. Overall, housekeeping has done a good job at keeping the room clean. I've stayed multiple times, and had very consistent housecleaning through out. I liked that the refrigerator is empty and not filled with mini-bar items. Starbucks coffee was replenished daily and... More 

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WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad you found our property to be clean as we take great pride in this. We look forward to welcoming you back on your next visit to Charlotte. Be well, Guntram Merl Hotel Manager More 

Miami, Florida, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I were there over Valentine's Day 2015. Upon arrival, we were greeted warmly by the staff and had no wait to check in. Our room was fine, perfectly adequate for the price. On the night of the 14th, we were tired from a day of sightseeing and chose to cancel our dinner reservation outside the hotel and... More 

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WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are sorry your previous stay did not meet your expectations. We appreciate feedback in all forms and use it to make ourselves better. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin Charlotte experience. Be... More 

Indian Land, South Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for two nights this past Valentine's Day weekend for our second babymoon. I must say it was hard to leave! Hotel: The Westin is right in Uptown located across from the Convention Center and next to a light rail station, The Epicentre is only a 10-minute walk away (yes, we braved the cold, but... More 

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WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad you got to partake in the Make a Green Choice program. It helps us do our part for the environment and reward the guest for their help. We look forward to welcoming you back on your next visit. Be well, Guntram Merl Hotel Manager More 

Salem, Oregon
Top Contributor
115 reviews 115 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've had the pleasure to stay at the Charlotte Westin three times now. It seems to be getting even better--from the front desk to the quality of service to the checkout, the Westin performed at a high level.

Was this review helpful? Yes
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad you had such a great time with us. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager More 

Goose Creek, South Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel, location and staff. Kobe burger at restaurant is fantastic but our server needed an attitude adjustment and a smile. However Ed the bartender is professional,knowledgeable about his city,and a true delight.

Was this review helpful? Yes
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are sorry your previous stay did not meet your expectations. We appreciate feedback in all forms and use it to make ourselves better. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin Charlotte experience. Be... More 

Panama
Top Contributor
50 reviews 50 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not your upscale Westin but, it is a good hotel. The people are great and the location is across the street from the Conference Center. It is maybe about 10-15 miles from the airport. There is a StarBucks in here for those coffee people. And as a hotel member they said I could check out one hour later than normal... More 

Was this review helpful? Yes
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are sorry your previous stay did not meet your expectations. We appreciate feedback in all forms and use it to make ourselves better. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin Charlotte experience. Be... More 

thomasville, NC
Top Contributor
57 reviews 57 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Customer service was great. Hotel seemed very clean. My biggest complaint was the theromstat...I like a toasty 74-75 degrees...well I could turn this sucker to 90 and the air never was very warm...I didn't freeze bc it wasn't that cold but it would've sucked otherwise. Bed and pillows were very comfortable.

Was this review helpful? Yes
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to let us know about your most recent stay at the Westin Charlotte. We are sorry your thermostat did not work to your liking. We look forward to welcoming you back on your next visit to the Queen City so we may provide you with a true Westin experience. Be well, Guntram Merl Hotel... More 

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Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
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Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#5 Luxury Hotel in Charlotte
#41 Romantic Hotel in Charlotte
#51 Business Hotel in Charlotte

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