We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westin Charlotte

4.0 of 5 601 S College St, Charlotte, NC 28202
Hotel website
Hotel deals
Click for phone number
Special Offer
Breakfast for 2 Included
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Westin Charlotte
Professional photos View all
Browse nearby
Westin Charlotte
Write a Review

804 reviews from our community

Traveler rating
    270
    257
    152
    76
    49
See reviews for
81
148
52
406
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (804)
  • Mar-May only
    (194)
  • Jun-Aug only
    (228)
  • Sep-Nov only
    (223)
  • Dec-Feb only
    (159)
All months
Roswell, New Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Spent two nights at the Westin and found the staff very friendly and helpful, the restaurant had good service and the food was good, Nice having a Starbuck's in the lobby. Across the street from the Convention Center and other eateries. I would stay again.

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
85 reviews 85 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is great for a business trip and I would highly recommend them for hosting a conference as well. The rooms are standard, but they are clean and the beds are super comfortable. You can't beat the location or the 15 minute drive from the airport. If you're traveling on business, I can't think of a better place to... More

Was this review helpful? Yes
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad you got to enjoy our proximity to all Uptown Charlotte has to offer. We look forward to welcoming you back for your next visit in the Queen City. Be well, Guntram Merl Hotel Manager More

Marion, Iowa
Contributor
19 reviews 19 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy drive from the airport. Beautiful hotel with great rooms. Pretty close to everything downtown when it comes to walkability. YOu have to pay $18/day to park which I guess is fine. But the parking garage has weird access to the hotel and the stairs/elevators are not very clearly marked. Did not eat at the restaurant or bar but according... More

Was this review helpful? Yes
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We appreciate feedback in all forms and we use it to improve. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin experience. Be well, Guntram Merl Hotel Manager More

West palm beach Florida
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First, I will say that I will not stay here again. It starts with the self park at the hotel. You go into the basement of an adjacent building. My car was parked under a steam pipe. There were not enough spaces and as a single woman, I did not feel safe in there. The spaces were so small that... More

Was this review helpful? Yes 1
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to share with the tripadvisor community your recent visit to The Westin Charlotte. We certainly appreciate your feedback, our goal is to provide all our guests with the exceptional service and the amenities our hotel is known for. Your experience was less than that and I sincerely apologize for this. If you would like... More

chicago
Contributor
20 reviews 20 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great hotel, clean, classy and with a great restaurant. great experience after the disaster in another hotel. they also have a starbucks in the hotel. overall a great experience and well worth the price.

Was this review helpful? Yes 1
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed yourself on your most recent visit. Yes, we agree with you, Ember Grille is fantastic. We look forward to welcoming you back on your next visit. Be well, Guntram Merl Hotel Manager More

Raleigh
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked through a discount site (only staying one night for Playoffs game) so I was pleasantly surprised to get this nice 4-star hotel for over 50% off the listed price. Check-in was a breeze and I was even offered to use my SPG account to get points for my stay which was also a pleasant surprise! The room as... More

Was this review helpful? Yes
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us. We look forward to your two night stay in the next coming week. Be well, Guntram Merl Hotel Manager More

georgia
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm going to start this review by asking the Westin Management....where did you get the heavenly bed? Please share:-) I stayed at the Westin Charlotte for a work related conference and after a long day and 3 1/2 hour drive from Atlanta the Westin Heavenly Bed is just what I needed. The hotel is located downtown in the Queen City... More

Was this review helpful? Yes 1
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We agree with you the Westin Heavenly Bed hits the spot for any weary traveler in need of rest. The bed may be purchased through Nordstrom, Pottery Barn, or The Westin Store. We enjoy knowing our industry leading bed can be brought home for guests to enjoy. We look forward... More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel recently and were very pleased with the service, location, and amenities. The hotel is very conveniently located in uptown Charlotte and within walking distance to many great restaurants and attractions, such as the NASCAR Hall of Fame and the Time Warner Arena.

Was this review helpful? Yes 1
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad you got the chance to enjoy our proximity to all Uptown Charlotte has to offer. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager More

Charlotte, North Carolina
Top Contributor
277 reviews 277 reviews
35 hotel reviews
200 helpful votes 200 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for our wedding night back in 2007, and it was one of the best hotel experiences I've ever had. I reserved a standard King Bedroom, and brought in a few candles to have in the room, and when we arrived at the hotel later in the evening, we found out that they had upgraded us to the... More

Was this review helpful? Yes 1
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad you got to come and relive some great memories, as we are in the business of providing those experiences which make great memories. It is the reason we do what we do, and why so many of us are in this business. Thanks for sharing. We look... More

Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here as I had an event at the convention center which is literally across the street. Parking is $18.00 per day to self park. I had a king size room on the 14th floor and it was very comfortable with great amenities. I needed to mail back a pkg to my office and the front desk took care... More

Was this review helpful? Yes
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad you got to enjoy our proximity to the convention center next door and the genuine customer service we strive to provide every guest. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Westin Charlotte? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
Reservation Options:
TripAdvisor is proud to partner with Starwood, Priceline, Travelocity, Expedia, Hotels.com, AAA Travel Services, TripOnline SA and Tingo so you can book your Westin Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin

171 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (97)
Viewed
Room/suite (29)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
View from room (15)
Viewed
Bathroom (10)
Viewed
Other (29)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (62)
Viewed
Amenities (15)
Viewed
Pool (4)
Viewed
Restaurants and Bars (16)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Dining (2)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay