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All 168 Charlotte hotels

Westin Charlotte

4.0 of 5 Hotel   |   601 S College St, Charlotte, NC 28202 (Second Ward)
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Ranked #62 of 168 hotels in Charlotte
A recent review
3 of 5 stars reviewed 2 days ago
Toddb62 Columbia, South Carolina
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687 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Columbia, South Carolina
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We had a decent stay at this property. The staff is friendly and attempts to offer solid service. The hotel is very clean and in a good location in Charlotte. The bed is comfortable as you would expect from a Westin. As far as branding, in the overall branding scheme of SPG this should be a Sheraton.I stay in many... More

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Orlando
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I really wanted to like this Westin, it has a great location, the staff are friendly and efficient. But for over $300 a might I expected a really great room. It was clean, but it was just so average, small really. The A/C was blowing warm air, the room was just stuffy, so I tried to turn down the thermostat.... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here back in October 2013 attending a friend from college's wedding which was also at the property. I come from the hospitality industry so when I stay at hotel I tend to be very observant of service. When it comes to hospitality this hotel gets it right everytime. There was not one interaction I had with staff that... More

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Blackpool, UK
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for two nights in March and I couldn't be more impressed by a hotel if I tried. It's situated right in the centre of Charlotte, about a five minute walk from the Time Warned Arena, Bank of America Stadium and the Epicentre....or a two minute taxi ride. When I arrived at the hotel, I was greeted by... More

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Brussels, Belgium
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I went there for one week attending a conference. Even for a "reduced" price of 179 $/day, where you have to add about 15% taxes, and not including breakfast, you may expect something. Check-in and -out efficient and friendly. Front desk also efficient during the week. Room is spacious; confortable bed, but walls might need refreshment. Electrical sockets in the... More

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Sao Paulo, SP
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Very clean and the staff was very good. The location is very good, in downtown. Beside de convention center that where I had a meeting. Internet had to be paid, its not good thing and there's no shuttle to airport.

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Knoxville, Tennessee
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our room was very clean and while it was on the 11th floor, facing the freeway, we heard no freeway noise at night. We were in room 1106 and we requested that a microwave be brought up to our room, which they did. The left side of the electrical outlet behind the desk in the room did not work, so... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel staff was super friendly and just plain awesome. They were very knowledgeable! I totally recommend the Westin. The rooms were very neat and clean. Everything is up to date. If you are looking for the refridgerator in the room. It's apart of the dresser! Just open it up. There were 3 of us in a room; we were... More

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WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you so much for your kind review! We love having the Mary Kay team here! We look forward to your next visit! Be well. - Guntram Merl, Hotel Manager More

Austin, Texas
Top Contributor
52 reviews 52 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Super friendly staff. Rooms were clean and fresh smelling. Hotel was is very good order as were the rooms. Convenient location. Good internet connection. Hotel restaurant has very good food. I enjoyed my stay and would stay there again. Great job, Westin!

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WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you so much for your review! We are delighted you enjoyed your stay with us. We look forward to your next visit! Be well. - Guntram Merl, Hotel Manager More

Bronte, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is my first review. Perhaps I should review the countless good hotels I have stayed in - but I never felt motivated. This hotel I am motivated. Motivated by rage. I could not be more unhappy with this hotel if my pillow were smeared with faeces. I had the misfortune of being stuck in this hotel when sick -... More

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WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for providing us with your feedback, and let me apologize that your experience during your stay was less than what you desired. Please reach out to me directly so we can discuss your stay. Thank you again for being our guest. - Guntram Merl, Hotel Manager More

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Additional Information about Westin Charlotte

Also Known As:
Westin Charlotte Hotel Charlotte
Westin Charlotte Hotel
Charlotte Westin
Address: 601 S College St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Charlotte
#49 Business Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Charlotte 4*
Official Description (provided by the hotel):
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 
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