We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 170 Charlotte hotels

Westin Charlotte

4.0 of 5 Hotel   |   601 S College St, Charlotte, NC 28202 (Second Ward)
Hotel website
Hotel deals
Hotel amenities
Special Deal
Complimentary Breakfast
Save Saved
You added Westin Charlotte to your Saves list
Westin Charlotte
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
66%
Ranked #64 of 170 hotels in Charlotte
A recent review
4 of 5 stars reviewed 2 days ago
Marc K Montvale, NJ
  • Overview
  • Reviews (765)
  • Photos (164)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (151)
  • Location
  • More
true
Write a Review

765 people have reviewed this hotel

Traveler rating
    250
    245
    148
    72
    50
See reviews for
74
144
51
385
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Montvale, NJ
Top Contributor
89 reviews 89 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've never had any issues with staying at a Westin. The rooms were very nice. Bathroom looked brand new - granite and big rain shower. Bed was extremely comfortable. The location was great being right downtown. My meetings were just down the street. I was pleasantly surprised at 8:30 on a Thursday night the restaurants and bars around the hotel... More

Was this review helpful? Yes
Oklahoma City, Oklahoma
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We attended the National Jack and Jill of America,Inc.Convention in July. Most sessions were across the street at the Convention Center. Location is convenient for travel around town. Staff was polite.

Was this review helpful? Yes
Here
2 reviews
1 of 5 stars Reviewed 1 week ago

Went for a convention and felt spied upon at every step ... a BOOK convention! Readers and authors couldn't possibly do anything for staff to treat them this way. Ugh and prices in the hotel [gift shop for a 2 band aid emergency box was $5] didn't redeem the experience!

Was this review helpful? Yes 1
Louisville, Kentucky
1 review
2 of 5 stars Reviewed 1 week ago

If you don't care about getting the most for your money, stay here. From the moment you check in, it's about how much they can get out of you. Parking was 18.00 a day. Okay understandable it's downtown, but not when it's $8 down the road. Breakfast buffet is $25.00! A simple omelette that doesn't hold up to it's asking... More

Was this review helpful? Yes
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for staying with us at The Westin Charlotte and writing a review of your experience. Our Heavenly guest rooms leave one feeling refreshed and renewed and our Westin Workout facility allows for guests to have a great fitness experience. We are situated in a great location allowing guests to experience the sights and sounds of Uptown Charlotte. I... More

Spartanburg, South Carolina
Top Contributor
80 reviews 80 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was spacious, clean, and comfortable. Loved the well-lit, and upgraded shower (rain head and separate wand) -- so often the shower heads in hotels way to low. Was nice to be able to stand *under* the shower head. No extra outlets on the bed tables or immediately adjacent. We did breakfast in the hotel restaurant. Genevieve was friendly and... More

Was this review helpful? Yes
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for staying with us at The Westin Charlotte and for also writing a review of your experience. Our Heavenly guest rooms leave one feeling refreshed and renewed and I am pleased to know that you enjoyed your experience. We are luck to have Genevieve as apart of our staff. I hope to welcome you back in the future... More

1 review
1 of 5 stars Reviewed 1 week ago

I was attending a convention and the staff on the convention room floor made me feel like they wanted us to not be there. The wait staff took my food away at lunch i was not finished. The food was way over priced 22 for breakfast and never mind room service. The coffee shop closed at 1. And they did... More

Was this review helpful? Yes
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for staying with us at The Westin Charlotte. We strive for excellence and I apologize that your experience left you desiring more and that you felt unwelcome. I hope you allow us another opportunity to leave you feeling refreshed and renewed. If you would like to discuss this further please do not hesitate to contact me at 704.375.2600.... More

1 review
3 of 5 stars Reviewed 1 week ago

The room was clean upon checking in. Bathroom clean aswell. I often don't pay over a $100 for a room but was one of the two hotels listed to stay at this weekend. The self parking $18a day is steap with othet parking at $8 a day just down the road. No free internet here othet hotels offers free Internet... More

Was this review helpful? Yes
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for staying with us at The Westin Charlotte. I am pleased to know that our Heavenly guest room left you feeling refreshed and renewed. I apologize that our Westin Workout left you desiring more. I hope to welcome you back in the near future to leave you feeling rejuvenated. Be Well. Guntram Merl - Hotel Manager More

Augusta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

DO NOT STAY HERE!!! Overpriced. I could have stayed at a Holiday Inn Express and been happier! The overly expensive hotel's breakfast was a joke. My eggs were dry, the biscuits were stale, the gravy flavorless and if that wasn't enough, the fruit was sad and lacking. Then to top it off I got sick after eating there. Quite a... More

Was this review helpful? Yes 1
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for staying with us at The Westin Charlotte. We have fantastic views of Uptown Charlotte and its surrounding areas. The Heavenly guest rooms allow one to feel relaxed and rejuvenated. I apologize that your expectations were not met and you were left desiring more. We strive for excellence and the safety of our guests as well as our... More

Seattle, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed at The Westin last week and I have to say it's not nearly as pleasant as it was a few years ago. Within 24 hours of my arrival my sinuses were freaking out. I thought maybe it was the climate change or the dry hotel air. But by day 2 my nose was bleeding and the person sharing... More

Was this review helpful? Yes 1
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for staying with us at The Westin Charlotte and your review of your experience. I am sorry to hear that your experience left you desiring more and that your expectations were not met. I hope to welcome you back in the future to allow us another try to leave you feeling rejuvenated. If you wish to discuss this... More

Holiday, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I was in town for a convention so we didnt really leave the hotel. We paid a huge sum of money for the Con and that was fine but then to be charged 18 a day for parking, the the food. 7 for a bagel!!! The waitstaff was friendly to us but i know others had complaints. I arrived on... More

Was this review helpful? Yes 1
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for your review of The Westin Charlotte. I am sorry that your expectations were not met and that you left not feeling refreshed and renewed. The safety of our guests as well as our associates is of the utmost importance. The Westin Charlotte's food and safety practices are of the highest standards and precautions which is evident in... More

Owners: What's your side of the story?
If you own or manage Westin Charlotte, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Westin Charlotte? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Charlotte 4*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Amex, Expedia, Travelocity, Priceline, Tingo, Hotels.com, Venere and Otel so you can book your Westin Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin

164 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (90)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
View from room (15)
Viewed
Room/suite (25)
Viewed
Bathroom (10)
Viewed
Hotel & grounds (9)
Viewed
Other (27)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (62)
Viewed
Amenities (15)
Viewed
Pool (4)
Viewed
Restaurants and Bars (16)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Dining (2)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Charlotte with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Luxury Hotel in Charlotte #52 Business Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 
Number of rooms
700

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Westin Charlotte and other travelers.
1 question
Ask a question
A TripAdvisor Member
9 days ago

See all questions (1)

Questions? Get answers from Westin Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer