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Sun Suites of Charlotte

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8530 East Independence Blvd, Charlotte, NC 28227
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Sun Suites of Charlotte
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45 Reviews from our TripAdvisor Community

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Traveler rating
    14
    13
    2
    3
    13
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2
9
12
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (45)
  • Mar-May only
    (13)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (14)
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 10, 2015

I do not think I would allow farm animals stay in this hotel. This was the worst hotel, it was dirty, full of roaches, un-stocked kitchen, as if anyone travels with dishes, silverware and pots and pans. This is an extended stay type hotel, none that I know of, have an empty kitchen. The staff doesn't care about making resolution... More 

Was this review helpful? Yes 2
Pikesville, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 10, 2015

I arrived at 11:00 P.M. and found the "kitchenette" is bring your own equipment. Roaches were ALL OVER. They weren't even afraid of the light! No trolley to help with the luggage. I needed a room for an extended stay of weeks for business, I don't travel "light". But I still don't travel with kitchen accessories and pest control. This... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 2, 2015 via mobile

Me and some some girls stayed 2 night and 3 days for the ciaa weekend. S the next day i called the front desk and ask for some clean towels. They said we waited and waited they never came. So we called back the office is closed. So we called the after hours number. the man tells us they don't... More 

Was this review helpful? Yes 2
Charlotte, North Carolina
1 review
3 of 5 stars Reviewed March 15, 2014

My boyfriend and I stayed here for 2 months after our lease ended in our apartment.I checked several extended stays in the area and this place is by far the cleanest.The staff is very friendly and I would recommend this place to anybody who needs temporary housing.The only bad thing is the neighbors around you are a little scary,but they... More 

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charlottesun, General Manager at Sun Suites of Charlotte, responded to this review

I would like to thank you for your recent stay with us. We are delighted you receive the service you expected. Your honest feedback is greatly appreciated as it provides us an opportunity to improve upon our customer service, hopefully allowing every guest to have the enjoyable stay we hope to provide them. We are continuing to improve our hotel... More 

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed January 5, 2014

The office staff - Ashley, the manager and Javonda, the assistant - are friendly and helpful. Ashley resolves issues quickly and with professionalism. The hotel overall is clean, attractive and well maintained - a great value for this price point. The environment is generally quiet and the wifi is up to normal speed. Bring your own toilet paper - not... More 

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charlottesun, General Manager at Sun Suites of Charlotte, responded to this review

Ms. Charlene Thank you fro taking the time to share your Sun Suites experience. I am delighted that you chose us for your hotel needs and that you are enjoying your time here. As always, we value your business and hope that you will choose us again in the future. Thank you, More 

Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 31, 2013

My husband and I recently had a horrible experience at this hotel. On a prior visit, it was an ok experience. So beware that your stay can be dictated by which room you get, and who is working that night. I also responded to the corporate office with the following email: "My most recent stay at the Sun Suites in... More 

Was this review helpful? Yes 5
1 review
5 of 5 stars Reviewed July 30, 2013

I've been staying at Sunsuites off and on for over 3 years and have NEVER had any problems. I work at a local hospital prn (when needed) and it has been a perfect place for me to stay. The entire staff, especially Keesha and Jackie, are always super sweet and have gone above and beyond to accommodate my needs. Rooms... More 

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Queen Creek, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 30, 2013

Although a bit higher priced than value place or in town suites, it is slightly better. the room didnt smell as bad but still had some funk to it. (The other 2 choke you with smoke and heavy cleaners) Its an older hotel and it shows wherever you look. Faded torn carpet and drapes, doors that dont even come close... More 

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 10, 2013

This place is not bad at all. I enjoyed the management especially Ashley she is such a wonderful person and a great help when it comes to needing anything to help my stay be as comfortable as possible. The rooms size is great and the showers were amazing I love the fact that the water temp. remains so hot for... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 9, 2013

Cheap price only worth it if you can overlook the smell of stale cigarettes in what they said was a NS room: plus the noise from the refrigerator, heater, neighbors and their TVs, and in my case, a dripping bathroom faucet disurbed my sleep...and the customer service at check-in was unfriendly and unprofessional. Won't stay here again.

Was this review helpful? Yes 1
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