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All 168 Charlotte hotels

Country Inn & Suites University Place

2.5 of 5 Hotel   |   131 E McCullough Dr, Charlotte, NC 28262
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Ranked #94 of 168 hotels in Charlotte
A recent review
5 of 5 stars reviewed 3 weeks ago
HSG-SFO San Francisco, California
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84 people have reviewed this hotel

Traveler rating
    23
    20
    23
    10
    8
See reviews for
34
11
3
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
1 of 5 stars Reviewed 6 days ago NEW

Recently stayed in this place as I was traveling for work and needed a place to stay for about 6 months. They were such unfriendly people. I am disabled and manager stated that he would have a first floor for me when I arrived and I was put on the third floor. Every time I would ask for towels they... More

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CarlsonRezidor, Online Customer Care at Country Inn & Suites University Place, responded to this review

Dear Pam F, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We do apologize for the billing concerns you had during your stay, that the key card did not work, the location of... More

San Francisco, California
1 review
5 of 5 stars Reviewed 3 weeks ago

my family and I stayed here when I was taking a few courses at the unversity and when we were in town for a Graduation. This place is stone throw distance from the univerasity. Very affordable and clean. Good value for money. Had a IHOP around the corner and I couldn't possible ask for anything else :)) McDonalds across the... More

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Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Clean, good food, like the place...looked like it was just renovated. Good place to stay for business trip, my coworkers and I were there for a week really were satisfied with the welcoming staff. The manager was very helpful and knows a lot about businesses around. Our staff always stays with them when travelling, we have a great partnership contract.... More

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Richmond, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Loved the hotel, midpoint to go anywhwere, very close to NASCAR, Concord mills outlet (my fav!), food, uptown university you name it and it was right there. i'd recommend friends and family to stay here for an amazing charlotte experience. The Staff was actually able to recommend a few good places around the town to go visit, not many hotels... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel for 3 times now since our office has recently moved to Charlotte. Location is excellent near all the restaurants and the highway. People are friendly and treat everyone with respect. I like the pool setup and they've just remodeled the pool area and reprinted the spa and my kids really enjoyed it this last time... More

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Burlington, NC
Top Contributor
172 reviews 172 reviews
25 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed March 6, 2014

I stay at County Inn & Suites as often as possible, but this one (near UNCC) didn't really fit our expectations. We took a quick, one day trip to Charlotte for a show, and wanted to relax and enjoy the night. A big reason why we booked this place was the indoor pool and hot tub. Well,,, the indoor pool... More

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Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 15, 2014 via mobile

Hello, My fiancé and I reserved a room here for valentines day and were quite pleased to see that the hot tub and pool area had hours posted open until 1am. However, upon trying to enter to pool area at 12 midnight, the doors were locked. And after speaking with the "manager" at the service desk he said the hours... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Care at Country Inn & Suites University Place, responded to this review

Dear Sfeige00, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We do apologize for any miscommunication when it came to the hours of operation for the pool and hot tub. We hope for... More

Top Contributor
83 reviews 83 reviews
62 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 12, 2014

My stay was very nice. The front desk was friendly and helpful. My room was comfortable and clean. I did have some issues keeping the room temperature comfortable, but that is a common problem in mid level hotels. It was too hot... I could not figure out how to make it cooler without freezing. Bed was not bad, not great,... More

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Beckley, West Virginia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 6, 2014

Definitely not an original Country Inn and Suites. Overpriced. Kept shoes on in the room due to the poor carpet condition. Lighting not well placed. Beds seemed clean which is always helpful in a situation like this... Staff not knowledgable about rewards system, so we missed out on using our points with the company. Breakfast was offered and decent.

Was this review helpful? Yes 1
Mississauga
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 21, 2013

fair rooms...not as good as usual, overpriced....breakfast ok, room temp hard to adjust. bedspreads dirty and room very tired, all seems a bit seedy. reception was fine but my reservation did not go through

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Additional Information about Country Inn & Suites University Place

Also Known As:
Country Inn & Suites University Place Hotel Charlotte
Country Inn & Suites University Place Hotel
Country Inn And Suites University Place
Country Inn Charlotte
Country Inn University Place
Charlotte Country Inn
Address: 131 E McCullough Dr, Charlotte, NC 28262
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #94 of 168 hotels in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites University Place 2.5*
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