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Country Inn & Suites University Place

2.5 of 5 131 E McCullough Dr, Charlotte, NC 28262
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Country Inn & Suites University Place
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Country Inn & Suites University Place
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122 reviews from our community

Traveler rating
    30
    31
    30
    19
    12
See reviews for
46
15
6
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (26)
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Atlanta
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Affordable, great location. Staff was accommodating to our requests. The pet-friendly rooms were cleaned and fresh. Room 115 has a stale smokey smell and bed skirts were torn, and we were moved to another room. If you choose this hotel and the pool is important, ask if it is available. We found out on check in that the pool and... More 

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Miami Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very happy with our stay. We selected this hotel as it was close to a wedding we were attending. My wife and I were very happy with the accommodations. Rooms were clean and spacious, the bathrooms were nice and oversized, pool and jacuzzi were especially nice and the breakfast was above average. The best part, though, was the staff. Very... More 

Was this review helpful? Yes 1
Wappingers Falls, New York
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed here before and was very happy with the condition and price for this hotel, which is why I chose to stay here again. I was a little disappointed at what I saw. First, the pool area is definitely on the decline. The hot tub was not working and the was a ton of mold on the ceiling.... More 

Was this review helpful? Yes
Shawnetta W, General Manager at Country Inn & Suites University Place, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More 

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I had stayed at this hotel in April of 2005 before I moved to Charlotte. At the time I believe it was very new (less than a year old) and it was absolutely wonderful. From the room to the pool to the staff to the breakfast it could not have been better. Staying at this Country Inns and Suites in... More 

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Shawnetta W, General Manager at Country Inn & Suites University Place, responded to this review

Thank you for your feedback. I apologize you were not satisfied with your stay. Please contact the property directly so that I may further assist you with this. More 

Wilmington, North Carolina
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 30, 2014

We've stayed at several Country Inn's & Suites along the East Coast and have had excellent stays; thus, we had great expectations about celebrating my 70th birthday at this motel. We still had an excellent time but we had a few problems with this property. The beds were extremely soft & I woke up with a sore back. The indoor... More 

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New York City, New York
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 28, 2014

I've stayed at quite a few County Inns now and have been very pleased with the brand's target goal of treating guests as family. I also like the direction they are headed, and learned that this property was about to take that path with a makeover of the lobby, breakfast room, and other public spaces. But what REALLY impressed me... More 

Was this review helpful? Yes 1
Charlotte, United States
1 review
2 of 5 stars Reviewed November 24, 2014

Internet was so slow it was unusable. The first room assigned to me did not have a functioning door lock. The breakfast options are poor (would rather have nothing and pay less) 200characters200characters200characters200characters200characters200characters200characters200characters200characters200characters200characters

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites University Place, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the condition of your room's wi-fi service and the door lock. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. Also, we are sorry to hear... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 11, 2014

Hotel was nice. Breakfast was good but would have been better with fresh eggs and potatoes like other country innns. Water pressure wasnt strong and at night couldn't get hot water to take a bath. Took forever to fill the tub. Hot tub was out of order which was disappointing. Staff was nice and will be back next year.

Was this review helpful? Yes
Shawnetta W, General Manager at Country Inn & Suites University Place, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are in the process of a new renovation and this new breakfast will be implemented very soon. Please come back and visit us after we bring breakfast standards to your liking. More 

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Additional Information about Country Inn & Suites University Place

Address: 131 E McCullough Dr, Charlotte, NC 28262
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites University Place 2.5*
Number of rooms: 100
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Also Known As:
Country Inn & Suites University Place Hotel Charlotte
Country Inn And Suites University Place
Country Inn Charlotte
Country Inn University Place
Charlotte Country Inn

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