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Country Inn & Suites University Place

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131 E McCullough Dr, Charlotte, NC 28262
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Country Inn & Suites University Place
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Country Inn & Suites University Place
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129 reviews from our community

Traveler rating
    32
    32
    31
    21
    13
See reviews for
49
16
7
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Athens, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

My small kids and my mother an I booked this hotel expecting it would be like the other Country Inns we usually stay in, other than the front desk staff being friendly, every other part of the hotel was pretty bad. Mold all along the tub, spout in tub loose (I have little kids so dangerous and disgusting) carpet was... More 

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Carlo Y, General Manager at Country Inn & Suites University Place, responded to this review

Sorry to heard that you had a bad experience at the property. Please get in touch with me at the hotel, I will love to make it right for you guys. The hotel will be going through a renovation starting this month. Please try us again after the renovation is complete. Thank you. More 

Columbia, South Carolina
Top Contributor
55 reviews 55 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed in Country Inn and Suites on recent business trip. While the lobby was nicely decorated and smelled clean, the rooms were another story. Room was not clean and somewhat sketch. Seemed a big pricier $180 for what I received (something more on par with Motel 6)

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Carlo Y, General Manager at Country Inn & Suites University Place, responded to this review

Please give us another chance after the renovation is complete. Thank you. More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 4 weeks ago

Love this hotel! I travel to Charlotte often and this is my home away from home. The price is right and I have yet to be let down. I really like the pool and jacuzzi as it is very relaxing after a long day. The rooms are always clean and the staff is always very welcoming. There are no complaints... More 

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Carlo Y, General Manager at Country Inn & Suites University Place, responded to this review

Thank you for giving us a great feedback. Please come back and see us as we are trying to improve our property. More 

Willow Springs, Missouri
Contributor
15 reviews 15 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very quite nice hotel. We had a King 2 room Suite which was PERFECT. You couldn't hear a pin drop! Loved it. nice continental breakfast. Great location. Shuttle to the Raceway. PERFECT! Laundry room facilities and private office if needed.

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Carlo Y, General Manager at Country Inn & Suites University Place, responded to this review

Thank you for giving us a great feedback. Please come back and see us as we are trying to improve our property. More 

Coral Springs, Florida
1 review
5 of 5 stars Reviewed January 28, 2015

I stayed at this hotel some time in mid 2014. I'm from FL and decided to take a vacation to Charlotte, FL. When I initially arrived to Charlotte, I stayed at the Hyatt for the 1st 2 nights paying only $85 a night before they decided to double the rate throughout the week. I then searched for another hotel that... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites University Place, responded to this review

Thank you for giving us a great feedback. Please come back and see us as we are trying to improve our property. More 

Columbia, South Carolina
1 review
2 of 5 stars Reviewed January 28, 2015

My family stayed here December 19-21, 2014. The first morning there my kids wake up to ants in their bed. We informed the front desk and moved to a downstairs room only to have the same thing happen again with ants coming in from the ceiling. Of course there was never a manager on duty to speak with so I... More 

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Shawnetta W, General Manager at Country Inn & Suites University Place, responded to this review

Thank you for providing your feedback.I sincerely apologize you were not satisfied with your stay. I would like to speak with you regarding your stay. I do not have your name to locate your profil but if you could contact me directly at the property I will be more than happy to look into this matter for you. More 

Atlanta
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 21, 2015

Affordable, great location. Staff was accommodating to our requests. The pet-friendly rooms were cleaned and fresh. Room 115 has a stale smokey smell and bed skirts were torn, and we were moved to another room. If you choose this hotel and the pool is important, ask if it is available. We found out on check in that the pool and... More 

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Miami Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

Very happy with our stay. We selected this hotel as it was close to a wedding we were attending. My wife and I were very happy with the accommodations. Rooms were clean and spacious, the bathrooms were nice and oversized, pool and jacuzzi were especially nice and the breakfast was above average. The best part, though, was the staff. Very... More 

Was this review helpful? Yes 1
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