We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Charlotte University Place, NC

Hotel website
Hotel deals
131 East Mccullough Drive, Charlotte, NC 28262
Special Offer
Book early and Save 15%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Country Inn & Suites By Carlson, Charlotte University Place, NC
Professional photos View all
Browse nearby
Country Inn & Suites By Carlson, Charlotte University Place, NC
Write a Review

144 reviews from our community

Traveler rating
    36
    35
    31
    25
    17
See reviews for
56
19
8
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (144)
  • Mar-May only
    (43)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (30)
All months
Springfield, Massachusetts
1 review
1 of 5 stars Reviewed 4 days ago NEW

I woke up the second day to find a brown roach in my bathroom. After reporting this, the staff failed to offer courtesy refund so I may stay elsewhere. Since I paid for four nights, I was stuck. Terrible.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte University Place, NC, responded to this review

Sorry about the experience that you have. Please give a chance again when you are in the area. Thank you for your feedback. More 

Panama City Beach, Florida
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This property is not up to spec with other Country Inn & Suites we have stayed in the past. It was outdated and worn. As many have already stated, the breakfast isn't worth considering beyond a cup of coffee and a piece of fruit. The breakfast area was not clean at all... And not from messy guests, but from lack... More 

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte University Place, NC, responded to this review

Thank you for your feedback. We are having a major renovation at the property and we will continue to improve the property, we are looking to complete the renovation at the end of June and the beginning of July. Please come back and stay with us after the renovation is complete. More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

Super nice staff, safe, and very convenient to numerous restaurants. I needed help with faxing, locating food in the area, and the staffs willingness to assist me was efficient and with a smile which meant a lot!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte University Place, NC, responded to this review

Thank you for staying with us. We are looking forward to serve you again next time. More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

I stay at this hotel twice a year for business and every stay has been exceptional. I haven't had one bad experience in over 3 years. The front desk is always very friendly and helpful. Carlo, the manager, is always greeting me and helping me if I need anything. I know they are doing renovations which will really make everything... More 

Was this review helpful? Yes 1
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte University Place, NC, responded to this review

Thank you for a great feedback. We are looking forward to serving you again. Thank you. More 

Wilmington, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 10, 2015

We checked into this hotel a half an hour ago and would not even put our luggage down. If I hadn't been so appalled I would have taken a photo. Filthy! The sofa was in shreds and totally disgusting. I've seen better on the side of the road. The carpet had not been vacuumed in a long time. We immediately... More 

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte University Place, NC, responded to this review

I am sorry about the experience that you had at the property. We had addressed the issues and hope that you can come back and see us in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay