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Country Inn & Suites By Carlson, Charlotte University Place

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131 East Mccullough Drive, Charlotte, NC 28262
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1 room 1 guest
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Country Inn & Suites By Carlson, Charlotte University Place
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170 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (170)
  • Mar-May only
    (43)
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Atlanta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff were very helpful particularly April at the front desk. She made an effort to find us a suitable room for my family in the last minute of our planning. She also was very pleasant. Breakfast was great too. The kids loved the pool, but i feel it could hv been cleaner. Overall the experience was satisfactory.

Review collected in partnership with Country Inns & Suites By Carlson

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Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

This was an amazing hotel. The staff is really amazing ( we had April Hines at the front a lot, you will love her!), they make sure you have everything you need, and whether you are here for a day/ night, or almost a week like us, they know your name! They even did our laundry when the laundry room... More 

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Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Property very well kept. And they are remodeling. Love! my trip was business and lesiure. Made suggestion on Internet connection it was a little hard but there was a lot of construction in the area as well for the light rail.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte University Place, responded to this review

It was great to learn that you had a great experience at our property. We are looking forward for you to come back and see us. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We have stayed at a few different Country Inn and Suites and did not have any problems. The staff and General Manager were very courteous. There is a sign in the lobby saying they were doing renovations. Our daughters enjoyed the pool that was half indoor and outdoors.

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte University Place, responded to this review

Thank you for a great review. It is very encouraging for our team for all the hard that we put into this place. Please come back and see us as we now have hot breakfast and we are starting to get newly renovated rooms. Thank you again. More 

Lewes, Delaware
2 reviews
3 of 5 stars Reviewed 4 weeks ago

My daughter and I were visiting Charlotte from June 23rd to June 27th and thought that this would be a great hotel, but when we arrived the hotel was undergoing renovations. Every time we entered the hotel we had to deal with dodging the construction workers to get to the ONE working elevator. The breakfast was ok but several of... More 

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte University Place, responded to this review

Sorry about the experience that you had with our property. Please understand that we are under renovation and try to improve the property. Please come back and stay with us after the renovation is complete. More 

Greensboro, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at this hotel July 17th-19th 2015 and when we arrived we were not prepared for all the renovations that were taking place. There were constructions crews everywhere and they the front lobby and dining room was a wreck. The elevators had fragments of dry wall and dust everywhere. When we went to our room it... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte University Place, responded to this review

Sorry about your experience that you had at the property. Please contract the general manager at the property. We want to make the experience right for you. Please come back after the renovation is complete. Thank you. More 

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