Every time I have stayed here, 2 - 3 times a year, it has been a delightful experience. Great food, and friendly, helpful, respectful staff. It's close to CLT and the South Park Mall AND just off the interstate to be quiet and yet easy to find.

From the moment we arrived at Charlotte Airport, the service from this hotel was exceptional. I called the hotel as we left our gate (no checked luggage) and by the time we made it to the exit the shuttle was waiting for us. The driver was extremely pleasant and the ride was very comfortable. The gentleman who checked us in... More

I stayed here one night when I had an early morning flight. I arrived at the hotel after midnight. The clerk was not at all welcoming. He was simply "flat"--not the usual Southern welcome one expects. I was checked in and went to the room. Being tired, I did not do much more than unpack toiletries, put out my clothing... More

We arrived at the Springhill Suites Charlotte Airport on Saturday, October 22, 2011 by check in for our overnight stay in preparation for the Panthers game the next day. After getting settled in the room my husband and I went down stairs to the indoor pool which after much deliberation was one of the 3 reason that we chose this... More

This hotel is a great place to stay...if you need to stay close to the airport. Super friendly staff and very clean.

This place is definately not worth the money. I am actually sitting in the hotel as I type and I am totally disappointed. The Room is okay although there is only 1 t.v in the room and no door to separte the sleeping quarter from the living room, there was also alot of rust on the room carpet, and 1... More

This is a 5-6 year old 5 story property, in very good condition. If your main criterion is a place to crash near the airport, this is a good choice. Clean and comfortable rooms although the room size is a tad smaller than other SH properties I’ve lodged at. Friendly staff, free parking. Rooms have a small desk area with... More

Hotel was perfect in every way except for the ice cold indoor pool! Rooms were beautiful and clean, staff was friendly, and the breakfast was nice. Just wish we could have enjoyed the pool a little more -- 30 minutes at a time was about it because my children were turning blue. I will say the spa was broken when... More

US Airways did its usual job to upset their customers and forced them to stay overnight at Charlotte airport on August 11. Passengers wound up paying for their own hotel. Found this hotel by looking at their advertisement in the baggage claim area. The hotel provided the shuttle to and from their hotel so it was convinent. checked in their... More