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SpringHill Suites Charlotte Airport

3.0 of 5 3055 Scott Futrell Drive, Charlotte, NC 28208
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SpringHill Suites Charlotte Airport
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SpringHill Suites Charlotte Airport
SpringHill Suites Charlotte Airport
SpringHill Suites Charlotte Airport
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162 reviews from our community

Traveler rating
    44
    45
    43
    16
    14
See reviews for
30
33
12
57
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Raleigh, North Carolina
Top Contributor
124 reviews 124 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

So this is my first stay in a Springhill Suites, although I stay in various other Marriott properties. My normal suites hotel chain is Embassy Suites by Hilton, and these are usually quite nice, large atrium lobby deals. So my benchmark expectation was high. Although the Springhill does not have the big atrium lobby, nor a cooked to order breakfast... More 

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Hollywood, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

My flight to Charlotte was delayed so I knew I was going to miss my connecting flight. I called up Marriott reservations and they booked me this hotel since I needed something near the airport to continue my journey to Norfolk. When I got into Charlotte I called the hotel about the shuttle service, and they were honest with me... More 

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Nazareth, Pennsylvania
Top Contributor
139 reviews 139 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here one night when my flight out of Charlotte was cancelled. This was my second time staying at a Spring Hill Suites property. Even though they don't have an on-site restaurant and hence no room service, they have a small grocery where you can buy microwaveable food. The room is large with a small kitchenette and sink separated from... More 

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Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you sjc43 for your recent review of our property. We hate to hear your flight was cancelled but glad that you enjoyed your stay with us at the SpringHill Suites Charlotte Airport! Being located just 2 miles from the Charlotte Douglass Airport, we have distressed passengers stay with us and know this can be frustrating. I'm glad that we... More 

Lakeland, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

the staff were wonderful and the room was excellent! The only issue was that they only had one luggage cart and it was gone most of the time! I had to make three trips to get my stuff down and loaded in my car cause THE cart was not around. I even searched the corridors on each floor to no... More 

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Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you floridawright for your review. We are happy to hear that you enjoyed your time with us here at the SpringHill Suites Charlotte Airport! I apologize that only one cart was available during your stay with us. We have more than one cart but I know we were replacing some tires on our other carts that made them unavailable.... More 

London
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We missed our airport shuttle bus by five minutes but the Courtyard Marriott driver offered to take us instead. Our check-in lady was very friendly and helpful. Our room was comfortable and fairly large for a regular hotel. We also had a small kitchenette which would have been helpful on a longer stay. We could turn off the air-con if... More 

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Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

We are so happy that you enjoyed your stay with us at the SpringHill Suites Charlotte Airport! Our airport shuttle runs 24 hours a day to and from the Charlotte Douglass airport. As you mentioned, it also can take guests to area restaurants and stores. Thank you for mentioning our staff and how friendly that were during your stay. We... More 

Spartanburg, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I live in Upstate South Carolina about 1 1/2 hours from Charlotte. My sister & her family and I were going to Charlotte for the Belk Bowl on December 30, 2014. I reserved 2 suites based on the price, location and the pictures/reviews on the hotel's website. Both suites had 2 queen beds and a pullout sofa. We arrived at... More 

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Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Dear KimbaJ89, Thank you for taking the time to review your stay with us at the SpringHill Suites Charlotte Airport. We are so happy that you enjoyed your stay with us! You mentioned you were here with us for the Belk Bowl at the Bank of America Stadium. We hope your team won and you found it easy to get... More 

Chapel Hill, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed December 8, 2014

We stayed here for one night as a stopover in our Thanksgiving travels. Very nice staff at check-in and at breakfast in the morning. The room was clean with a couple small problems like a dripping tub and closet doors that wouldn't move, but overall fine for one night. We did make note of what was wrong with the room... More 

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Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for taking the time to review our property and give us your comments from your stay. As you mentioned, we are located just off of I-85 and only 2 miles from the Charlotte Douglass Airport. We feel this adds a great convenience to our guests as they are traveling. You also mentioned looking for restaurants in our area.... More 

Harrisburg, Pennsylvania
Top Contributor
51 reviews 51 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 4, 2014

OK, so maybe not the most luxurious spot for a Springhill Suites, but it was clean, quiet, and ultra-handy to the highway and airport. Less than five minutes to return my rental car at CLT International - doesn't get any simpler than that! Staff was very friendly and helpful. I would definitely stay here again!

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Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you ChrisM for your recent review. We are glad to hear that you enjoyed your stay with us at the SpringHill Suites Charlotte Airport! As you mentioned, we are only about 2 miles from the Charlotte Douglass Airport and right off of I-85. It is very convenient for our guests traveling through the area, as we are minutes away... More 

Nashville, Tennessee
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

We were coming to town to catch a minor league hockey game before heading on to Raleigh to catch an NHL game and found a great rate on this hotel. It exceeded our expectations. It was clean and the people at the front desk were very helpful. We asked for a dinner recommendation and it was amazing!

Was this review helpful? Yes
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you mcstaci for your recent review of the SpringHill Suites Charlotte Airport! We are glad that we were able to provide exceptional service during your stay. You mentioned you were in town to catch a minor league hockey game. We are just 5 miles from the Time Warner arena where the Charlotte Checkers play so we hope you enjoyed... More 

kentucky
Top Contributor
119 reviews 119 reviews
72 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed November 25, 2014

First time staying here I picked it because of price and proximity to the airport. I will say the property is clean but it is dated and worn. My room was a typical Springhill Suites room which is fine but the carpet was stained and the furnishings worn. The staff of this hotel go above and beyond when it came... More 

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Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for providing your feedback from your stay and mentioning our staff and the service they provided. I always say that our team provides exception customer service and are the reason that guests keep coming back to stay with us! Again, thank you for your feedback and we look forward to serving you again in the future! More 

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Additional Information about SpringHill Suites Charlotte Airport

Address: 3055 Scott Futrell Drive, Charlotte, NC 28208
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Charlotte Airport 3*
Number of rooms: 95
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Also Known As:
Springhill Suites Charlotte Airport Hotel Charlotte
Charlotte Springhill Suites

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