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SpringHill Suites Charlotte Airport

3.0 of 5 3055 Scott Futrell Drive, Charlotte, NC 28208
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SpringHill Suites Charlotte Airport
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SpringHill Suites Charlotte Airport
SpringHill Suites Charlotte Airport
SpringHill Suites Charlotte Airport
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169 reviews from our community

Traveler rating
    46
    47
    46
    16
    14
See reviews for
31
35
12
60
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Avon, Connecticut
Top Contributor
83 reviews 83 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our US Air flight into a New England was cancelled when we arrived in Charlotte. We needed a hotel fast and close to the airport. Springhill Suites fit the bill. They run a shuttle to the airport. In fact, they were already picking up someone else, so we didn't have to wait. They were already there. So it was about... More 

Was this review helpful? Yes
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you HPLowry for providing feedback from your stay with us. We are glad that you enjoyed your stay and were able to take advantage of some of our amenities during your stay. As you mentioned, our airport shuttle does run 24 hours a day to provide a complimentary ride to and from the airport for our guests. If the... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had to stay in NC for two nights, chose a Marriott close to the airport. We had a few mishaps with the shuttle, but have to say they go their way to please guests! Would choose it again, if needed.

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Long Island, New York
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When our connecting flight out of Charlotte was cancelled due to a blizzard, the ticket agent rebooking us for the next day advised us to book a room somewhere fast before they were all gone and we had to spend the night in the airport! I didn't want to spend a lot, so I booked this hotel since it was... More 

Was this review helpful? Yes 1
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you providing feedback from your stay. I'm sorry that we did not meet your or our own expectations of your stay. In your response, you did mention that you took the Courtyard shuttle to our property. I apologize that it was not prompt in picking you up and that you did have to wait. The same airport shuttle does... More 

Winston Salem, North Carolina
Top Contributor
68 reviews 68 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For the money this was a great hotel. It was clean, fairly quiet, breakfast was fine, checkin easy. Nothing fancy but good for the money. My daughter came on the trip with my. My only criticism is that her pullout dogs bed was a bit dirty. I suppose that's common.

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Huntington, West Virginia
Top Contributor
159 reviews 159 reviews
21 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently had to stay at this hotel during a business trip. I was surprised by the value of the hotel. The price was very affordable at $79 per night. It is located within 3 miles of the Charlotte airport. Chyna at the front desk was very helpful and accommodating upon check-in. They offer a continental breakfast that includes the usuals... More 

Was this review helpful? Yes 2
Clearwater, Florida
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Reservation was quick and easy. Staff was pleasant, friendly and helpful. Room was very clean, light and airy with great temperature control. Complimentary breakfast was fresh, hot and well organized with a reasonable variety of options. I will definitely be back on my next trip through Charlotte. Thank you!

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Salisbury, North Carolina
Top Contributor
74 reviews 74 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was our second stay at this hotel. It is conveniently located near the Charlotte airport and allows for travelers to leave their car on premises while away. The hotel is quiet but is now beginning to show wear. The carpet in our room had multiple stains, the toilet needed adjusting, and there was limited hot water. The staff was... More 

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Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for providing feedback from your stay. I'm sorry that it did not live up to your previous stay with us. We have trained our staff to be looking for the issues that you mentioned in your response and I apologize that they were not fixed before you checked in. I hope that you did stop by the Front... More 

Raleigh, North Carolina
Top Contributor
129 reviews 129 reviews
33 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

So this is my first stay in a Springhill Suites, although I stay in various other Marriott properties. My normal suites hotel chain is Embassy Suites by Hilton, and these are usually quite nice, large atrium lobby deals. So my benchmark expectation was high. Although the Springhill does not have the big atrium lobby, nor a cooked to order breakfast... More 

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Hollywood, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 16, 2015

My flight to Charlotte was delayed so I knew I was going to miss my connecting flight. I called up Marriott reservations and they booked me this hotel since I needed something near the airport to continue my journey to Norfolk. When I got into Charlotte I called the hotel about the shuttle service, and they were honest with me... More 

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Nazareth, Pennsylvania
Top Contributor
141 reviews 141 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 13, 2015

Stayed here one night when my flight out of Charlotte was cancelled. This was my second time staying at a Spring Hill Suites property. Even though they don't have an on-site restaurant and hence no room service, they have a small grocery where you can buy microwaveable food. The room is large with a small kitchenette and sink separated from... More 

Was this review helpful? Yes
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you sjc43 for your recent review of our property. We hate to hear your flight was cancelled but glad that you enjoyed your stay with us at the SpringHill Suites Charlotte Airport! Being located just 2 miles from the Charlotte Douglass Airport, we have distressed passengers stay with us and know this can be frustrating. I'm glad that we... More 

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Additional Information about SpringHill Suites Charlotte Airport

Address: 3055 Scott Futrell Drive, Charlotte, NC 28208
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Charlotte Airport 3*
Number of rooms: 95
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Also Known As:
Springhill Suites Charlotte Airport Hotel Charlotte
Charlotte Springhill Suites

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