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All 168 Charlotte hotels

SpringHill Suites Charlotte Airport

3.0 of 5 Hotel   |   3055 Scott Futrell Drive, Charlotte, NC 28208
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Ranked #84 of 168 hotels in Charlotte
A recent review
3 of 5 stars reviewed 1 week ago
CHERYL T Overland Park, Kansas
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135 people have reviewed this hotel

Traveler rating
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    35
    12
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
Overland Park, Kansas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Hotel staff was friendly and room clean. Location was near the airport but the only non-tired person on the shuttle to the airport was the driver. He obliviously didn't sleep in the hotel, everyone else had the same problem. The hotel location is next to an all night "strip club" was ridiculous. Screaming people, horns honking, cars racing. It went... More

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Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for taking the time to share your experience with the SpringHill Suites Charlotte Airport. I apologize that your recent stay was not satisfactory and appreciate your feedback. I apologize that you experienced noise issues during your stay with us. There is a "gentleman's club" behind us but there should be no reason for this excessive noise. Please be... More

Glen Cove, New York
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my first stay at this property, although I do prefer the SpringHill brand. Being close to an airport, one would expect noise, so that wasn't an issue, they have a bowl of earplugs at the lobby desk, but I'm a sound sleeper so I was able to sleep. The hotel looked updated, although my room wasn't as clean... More

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Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for taking the time to share your experience with the SpringHill Suites Charlotte Airport. I apologize that your recent stay was not satisfactory and appreciate your feedback. We are conveniently located right off of I-85 and about 1.5 from the airport. Unfortunately, being so close can cause some noise issues at times. Thank you for mentioning that we... More

Boxford, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Bottom line - NEVER STAY HERE!!! I have stayed in this hotel a number of times in the past - as a frequent business traveler, location near the airport trumps a lot of mediocres qualities you tolerate for a night. A recent booking issue caused some problems with a reservation as my wife was passing through Charlotte on the way... More

Was this review helpful? Yes 1
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for sharing your experience with the SpringHill Suites Charlotte Airport. You indicated in your response that your stay with us was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns... More

Lake Charles, Louisiana
Top Contributor
55 reviews 55 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This facility is very well maintained. The staff is very friendly. The road noise is exceptionally loud. I was woke up from a dead sleep numerous times due to the extreme road noise. I will not be returning under any circumstances. Should have slept anywhere else.

Was this review helpful? Yes 1
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for taking the time to write a review of our property. We use these comments to improve our property and services. I'm sorry that you were not able to rest comfortably during your stay. We are located conveniently off of I-85 and within 1.5 of the Charlotte Airport. This makes us a ideal location for guests who are... More

virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

As a long time Marriott customer, I was very disappointed in this hotel. Located near the Airport for early flight seemed convenient. Room adequate but deficits included, cold indoor pool,poor room insulation from hallway and street noise, room clock not working gave wrong time and could not be changed,light by bed out, no restaurant, but most important my early morning... More

Was this review helpful? Yes 1
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for taking the time to write a review of your stay with us. I apologize that your recent stay was not satisfactory and appreciate your feedback. I was actually the clerk who checked you out, so I remember you and the issues you experienced. There was a glitch in our wake up system the morning you checked out... More

Top Contributor
53 reviews 53 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 12, 2014 via mobile

I always like staying at Springhill Suites and this place is no exception. I like the 24 hour coffee and tea availability. The breakfast is always the best with lots of good fresh fruit, Greek yogurt and oatmeal with lots of toppings including chocolate chips. The night clerk who checked me in must have had a bad day. She wasn't... More

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Saint Augustine, Florida
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2014

This week was my third time staying at this hotel and I realized why I keep coming back. Yes, it is close to my work location but so are other hotels. What I realized on this visit is just how friendly the staff has been on all of my visits. The breakfast is great with a good selection and the... More

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Chapel Hill, Tennessee, United States
Top Contributor
140 reviews 140 reviews
56 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 25, 2014

I stayed here while on business in Charlotte. I had to pick up someone at the airport so it was very convenient. It is approx 3 miles from the airport. My room was very spacious like most Springhills. The hotel was fairly quiet at night when not a lot of planes are in the air. The staff was helpful in... More

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Apex
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 24, 2014

We stayed 2 very noisy bad sleepless nights in this hotel. The room itself was adequate except they have switched to the window air units which cycle on and off making it hard to get a quiet night. But the worst was the all night Gentlemen's Club behind the hotel. Car horns, revving sports car engines, lots of yelling in... More

Was this review helpful? Yes 2
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for taking the time to share your experience at the SpringHill Suites Charlotte Airport. I apologize that your recent stay was not satisfactory and appreciate your feedback. Please be assured that we are taking immediate corrective steps to avoid such problems in the future. I will be speaking with our breakfast attendants and making sure that no matter... More

Greensboro, NC
Senior Contributor
48 reviews 48 reviews
40 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 17, 2014

Hotel is very nice and clean. Rooms can comfortably sleep 5-6 people. The room has 1 tv which can be viewed from the living room area or bedroom area.The rooms have both a fridge and microwave which came in very handy. The bathroom has a bathtub(not just shower). The breakfast had a good selection and offered several healthy options. There... More

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Additional Information about SpringHill Suites Charlotte Airport

Also Known As:
Springhill Suites Charlotte Airport Hotel Charlotte
Springhill Suites Charlotte Airport Hotel
Springhill Suites Charlotte
Charlotte Springhill Suites
Address: 3055 Scott Futrell Drive, Charlotte, NC 28208
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#84 Romantic Hotel in Charlotte
#84 Luxury Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Charlotte Airport 3*
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