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Super 8 Charlotte Sunset Road

1.5 of 5
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4930 Sunset Road, I-77 Exit #16A, Charlotte, NC 28269
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1 room 1 guest
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Super 8 Charlotte Sunset Road
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111 Reviews from our TripAdvisor Community

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Traveler rating
    4
    11
    25
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    51
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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North Port, Florida
1 review
2 of 5 stars Reviewed 4 days ago NEW

The clerk was very helpful but after you walked away from her everything went down hill, nonworking bulbs next to the bed, no light in bathroom over the sink in case you needed to shave, wash cloth and bath towel almost as thin as paper, what I enjoyed most was the location in relation to off and on to the... More 

Review collected in partnership with Super 8

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Travelers are raving about these Charlotte hotels

Shreveport
1 review
1 of 5 stars Reviewed 1 week ago

My husband and I booked this hotel from their website. The picture of the room that's showing on their website is NOT the actual picture of how the room looks. They either tagged this off of another hotel's website. The tub was filthy filthy filthy. Toilet tissue hadn't been replaced. Towels looked as though they had been used. Had to... More 

Review collected in partnership with Super 8

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Hal C, Front Office Manager at Super 8 Charlotte Sunset Road, responded to this review

Ma'am, We are sorry to hear you had problems with your room. We are in the process of improving some of the maintenance and house keeping issues. Once again we apologize your stay was inadequate to your standards. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staff was friendly and our stay was pleasant. Bed was comfortable and clean. Room was quiet and we didn't have any issues. Breakfast in the morning and Coffee pot in room was bonus. We enjoyed the stay and will definitely recommend to others.

Was this review helpful? Yes
Hal C, Assistant Manager at Super 8 Charlotte Sunset Road, responded to this review

Ma'am, We are glad to hear we were able to accommodate your stay. Also that you enjoyed our beds, breakfast, and coffee in the morning. it was our pleasure to have to stay with us and we look forward to seeing you again. More 

Fairview, North Carolina
1 review
1 of 5 stars Reviewed 3 weeks ago

Rooms are dirty, no pot for coffee maker, did not leave clean towls twice, guest are loud and leave beer cans everywhere

Review collected in partnership with Super 8

Was this review helpful? Yes
Hal C, Front Office Manager at Super 8 Charlotte Sunset Road, responded to this review

Sir/ma'am, We apologize we could not accommodate your needs better. We are in the process of retraining our staff and are dedicated to serving our customers better. Once again we do apologize. More 

Edenton, North Carolina
1 review
2 of 5 stars Reviewed 3 weeks ago

Towels looked dirty didn't sweep carpet pitcher above bed was missing walls looked dirty bath room was unclean guests washing machine out of order only 6 chanels on TV no cable

Review collected in partnership with Super 8

Was this review helpful? Yes
Hal C, Front Office Manager at Super 8 Charlotte Sunset Road, responded to this review

Sir/ma'am, We are sorry to hear the condition of your room was not satisfactory. We are currently working on retraining the house keepers and installing cable boxes in every room at the moment. Once again we would like to apologize. More 

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