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Wingate By Wyndham Charlotte Airport I-85/I-485

2.5 of 5 Motel   |   4238 Business Center Drive, I-85 Exit 32 - Little Rock Road, Charlotte, NC 28214
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Ranked #65 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
leonards991 Montgomery, Texas
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330 reviews from our community

Traveler rating
    138
    117
    46
    21
    8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Easton
1 review
3 of 5 stars Reviewed 1 week ago

Room was clean and price was reasonable. Front desk was not as it should be. When we checked in we did not receive any greeting and the women was dismissive. We asked for wake up call which we never got. Upon check out, the same women was working the front desk and again did not greet, thank or invite us... More 

Review collected in partnership with Wingate by Wyndham

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THESALESOFFICE, Director of Sales at Wingate By Wyndham Charlotte Airport I-85/I-485, responded to this review

Thank you so much for your review we take pride in value and cleanliness. We also take great pride in service and we are terribly sorry this was not displayed to you and other guests arriving this evening. This is being addressed immediately from our executive team. We look forward to welcoming you again with the kind southern service you... More 

Wilmington, North Carolina
1 review
3 of 5 stars Reviewed 1 week ago

Condition of tub and shower caulking was disappointing. Front desk clerk at 4:30 am was not very hospitable. Only powdered creamer for lobby coffee available at 4:30 am. Liked complimentary USA Today and stay and park service. Can't get much closer to the terminal for over night stay.

Review collected in partnership with Wingate by Wyndham

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THESALESOFFICE, Director of Sales at Wingate By Wyndham Charlotte Airport I-85/I-485, responded to this review

Thank you so very much for your review...As we enter the colder less humid season our tubs are re-caulked I am sorry the appearance of this rooms re-caulking was poor. Sometimes this occurs when to much caulk is used. We will address the lack luster morning greeting, and responsibility re refill our international delight creamers. I do trust you will... More 

New York City, New York
1 review
2 of 5 stars Reviewed 1 week ago

Found blood stain on sheet, asked the staff to relocate me to another room, wouldn't do it, just changed the sheet, couldn't fall asleep after this episode. Staff had no authority to do anything except for sending up the shuttle driver and try to replace the sheet to the best of his ability.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Wingate By Wyndham Charlotte Airport I-85/I-485, responded to this review

We certainly would have changed your room however we were at full occupancy. We take our cleanliness very serious as you can see from our guests previous reviews. I am terribly sorry that a stained spot remained on a clean sheet. More 

Flowood, Mississippi
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Used this hotel for surprise stay in Charlotte when our flight was cancelled late at night. I called from the airport, they had accomodations, we caught their shuttle, we checked in with no problem; had an early wake up call, we ate breakfast there and the hotel provided excellent shuttle sevice with our reserved seats for an early departure. Thanks,... More 

Review collected in partnership with Wingate by Wyndham

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THESALESOFFICE, Director of Sales at Wingate By Wyndham Charlotte Airport I-85/I-485, responded to this review

Hello and Happy New Year! Surprises are adventurous and I am happy you stumbled upon us. We truly value your review and cannot wait to share it with the team. Safe travels! More 

1 review
1 of 5 stars Reviewed 4 weeks ago

As soon as I walked through the door at 1:00 am after a long drive I was greeted by Unfriendly Staff who couldn't say welcome or break a smile. Breakfast is Terrible. There are literally egg patties, sausage patties and some cold danishes. Ohhhhh but what there was a waffle maker but only with sugar free syrup if thats your... More 

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Wingate By Wyndham Charlotte Airport I-85/I-485, responded to this review

It is never easy to respond to this kind of review. And with the many positive reviews about the hotel I can only assume that our true failure was in guest service to you. After a long drive and that early in the morning a kind welcome should be expected. I am sorry you did not enjoy our breakfast or... More 

Glen Allen
2 reviews
5 of 5 stars Reviewed December 15, 2014

I missed my connecting flight at Charlotte and ended up at this surprisingly great Airport Hotel. Desk Staff looked stressed and not knowing that they are in customer "Service" industry but the lady serving the morning breakfast was joyful and responsive to requests. The hotel premise is very clean with specious room and all amenities like microwave and Fridge in... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Wingate By Wyndham Charlotte Airport I-85/I-485, responded to this review

Missing a flight is stressful, and I cannot begin to tell you how honored we were to host you and assist in making this unexpected trip enjoyable. We do hope to welcome you next time on a planned visit as their is lots to experience in our beautiful city. Cheers... More 

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Additional Information about Wingate By Wyndham Charlotte Airport I-85/I-485

Address: 4238 Business Center Drive, I-85 Exit 32 - Little Rock Road, Charlotte, NC 28214
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wingate By Wyndham Charlotte Airport I-85/I-485 2.5*
Number of rooms: 80
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Also Known As:
Wingate By Wyndham Charlotte Airport Hotel Charlotte
Wingate Charlotte Airport
Wyndham Charlotte
Charlotte Wyndham
Hotel Style:
#37 Romantic Hotel in Charlotte
#44 Family Hotel in Charlotte
#59 Business Hotel in Charlotte

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