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Suburban Extended Stay Hotel of Charlotte - WT Harris

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8615 Hankins Road, Charlotte, NC 28269
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Suburban Extended Stay Hotel of Charlotte - WT Harris
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Suburban Extended Stay Hotel of Charlotte - WT Harris
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21 reviews from our community

Traveler rating
    7
    5
    3
    2
    4
See reviews for
1
5
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Bern
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Where do I begin...booked a non smoking double bed room, got a smoking single bed room. Night clerk was too busy with her phone call to really help, even though I had the printout of my reservation. So my friend had to sleep in the chair and I had to suffer with my allergies from the smoke smell in the... More 

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Charlotte, North Carolina
1 review
3 of 5 stars Reviewed 2 weeks ago

The good: The staff is great. Especially lady at front desk..very accommodating. The bad: 1parking sucks..do tight and truckers taking 3 to 4 spacing; Had to park across the street once. 2none of the floors are smoke free..I had a bad headache my last night there because my neighbor was smoking at 4am in his room...I could not call downstairs... More 

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Point Pleasant
Top Contributor
103 reviews 103 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On the way home from long vacation and arrived her about 11pm... what I did not know was that you can not check in after 11!! Just caught the nite clerk and she pointed that I was late but did let me in. In all fairness after looking at my confirmation I did see this was their rule...so pay attention.... More 

Was this review helpful? Yes 1
Odessa
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 14, 2015

Close to work last weekend at Metroliner price was right and close to places to eat or cook and eat in room. Staff was friendly and very helpful. Ample parking for big truck tractors. for a extended stay hotel everything worked.

Was this review helpful? Yes 2
Liz M, General Manager at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review

Thank you for taking the time to rate our hotel on TripAdvisor. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Liz Miller General Manager Suburban Extended Stay Charlotte... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 9, 2015

U did not like my stay. Bed was not as advertise, bed hard, pillow hard, bed small was not a queen size bed. Wanted to leave could not get a refund. Was not happy with this hotel. Will not recommend any to stay here

Was this review helpful? Yes 1
Liz M, General Manager at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review

Thank you so much for taking the time to write a review. We appreciate any and all feedback as this helps us to improve our service. We so take pride in our Hotel and keep as clean as we possibly can. I'm sorry that you thought the bed size would be different but it was reserved for a room with... More 

Barstow, California
1 review
5 of 5 stars Reviewed September 17, 2014

The person at the front desk was very friendly and helpful when I checked in. The room was great! Very Clean. Would definitely stay at this hotel again. Easy access to local sites and the entire staff was pleasant.

Review collected in partnership with this hotel

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Savannah, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

The staff is great! Hotel was clean and well maintained. A must stay in Charlotte. A+ Great value for price paid. Great location to the race track and I will definitely be coming back. Elizabeth the General Manager was very helpful with restaurant recommendations.

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Liz M, General Manager at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review

Thank you so much for taking the time to write a review. We appreciate any and all feedback as this helps us to improve our service. We so take pride in our Hotel and keep as clean as we possibly can. Thank you for saying that it was clean and that I was helpful with a restaurant suggestion. We value... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 18, 2014

If you are looking for a great place to stay that is very clean, has a great staff, and is family friendly then this is the place to stay. While I was staying here I manage to erase my card and it wouldn't work to get into the hotel late at night. No one was at the front desk and... More 

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Diest, Belgium
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 11, 2014

stayed there one night during the weekend, good and safe location close to highway; shops and restaurants, rooms are clean, people are friendly. a clean room, a flatscreen tv, wireless internet for free and a good bed for less than 55 $, what can one ask more Would go there again

Was this review helpful? Yes 1
Liz M, General Manager at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review

Dear Traveler, We would like to thank you for taking the time review our Hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we hope to see you again in the future. Kind Regards, Liz... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2014 via mobile

I travel for a living and frequently stay in hotels. The rooms are clean and comfortable .....and extremely affordable! You can't find a better hotel for the price. All the rooms have complete kitchens. There are no amenities, but you are not paying for amenities. I absolutely love the employees! They remember me every time I come here and always... More 

Was this review helpful? Yes 1
Liz M, General Manager at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review

Thank you so much for taking the time to write a review for our Hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

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