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TownePlace Suites Charlotte University Research Park

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8710 Research Drive, Charlotte, NC 28262
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TownePlace Suites Charlotte University Research Park
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TownePlace Suites Charlotte University Research Park
TownePlace Suites Charlotte University Research Park
TownePlace Suites Charlotte University Research Park
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70 reviews from our community

Traveler rating
    25
    20
    14
    6
    5
See reviews for
24
7
3
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Italian first
  • Any
English first
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    (70)
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    (19)
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    (28)
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Greensboro, North Carolina
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here when it was not so nice but recently stayed here and I'm not sure if all locations have upgraded but this location have upgraded and I love the new decor and upgraded appliances/furniture.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015

Great location. Easy access to highway 85. Stayed in a 2 br suite. Micheal, the front desk clerk, was very friendly and hospitable. He suggested several restaurants in the area to dine that evening. Room was spacious and clean. Nice size kitchen to prepare small meals for those staying for an extended period of time. Only flaw is that out... More 

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Top Contributor
51 reviews 51 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 31, 2015

My son and I arrived a little later than usual. Around 8:30. The young woman at the desk was very nice and checked us in quickly. No offer of an upgrade was offered for my Marriott Elite status. I was paying for the room entirely on points. The room was ok. Nothing special, but fine. The problem was when I... More 

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jason u, Manager at TownePlace Suites Charlotte University Research Park, responded to this review

Thank you for taking the time to review our hotel. I apologize for the trouble that you had with the heating unit during your recent stay. I understand how frustrating that must have been. I have informed the necessary staff on property and we have a plan to replace that unit. If there is anything that I can do for... More 

Staten Island, NY
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2015

Warm greeting, immaculate space-kitchen, bathroom, sleep/living area.Greeted by all the staff, all the time. They are always seeking to make the experience better, in ways large and small.One large example is that I wanted my hometown newspaper; the manager, Jason, spoke to his distributor, and my hometown and the local newspaper, and was able to determine where it can be... More 

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Raleigh, North Carolina
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 18, 2015

I travel a lot for work all across the state of NC, and every other month when I'm in Charlotte, I stay here!! It's spacious, clean, reasonably priced, has a wonderful staff, and is in a great location being literally right off of I-85!! I love this hotel and you will too!!

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maryland
Contributor
15 reviews 15 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 10, 2014

Never stayed at a Towneplace Suites before but we are loyal Marriott guests. The lobby was very small but the employees were pleasant at check in not so much at check out. It was clean and reasonably priced. Probably would stick to Residence Inn next time but it served the purpose. The space was clean but small..really too small for... More 

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Madison
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 9, 2014

This is a great location just off the interstate. It is not too far from the airport, about 20 mins. Parking appeared to be somewhat of a premium. We arrived after 10 pm, and it took a while to find a space. Front Desk staff in both evening and morning were great. Breakfast was buffet style and gave a great... More 

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1 review
5 of 5 stars Reviewed September 29, 2014

Everything from check in to check out was great! All the staff we encountered was friendly. The suites were clean and very roomy. Convenient to nearby attractions and restaurants. Would definitely stay here again!

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Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

Stayed while in town for a wedding. Property was clean, lady at check-in was very nice, and aware of area where we could grocery shop for room. I loved the full fridge, stove & microwave where we could heat up our leftovers from TGIFridays around the corner. Walmart & Harris Teeter were not that far awa, Near almost everything. Im... More 

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Maryland
1 review
1 of 5 stars Reviewed August 4, 2014

My sister, myself and our 4 children reserved (2) rooms at this hotel based on the ratings. When we arrived on 8/1, I was very disappointed. The room was very motel-ish; not at all Marriott standards. As my son opened the door to the room, his first response was it wreaked! The ac had a mildew smell. The closet door... More 

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jason u, General Manager at TownePlace Suites Charlotte University Research Park, responded to this review

Thank you for your comments. Our property is currently undergoing a full renovation. We are confident this will address all of our physical issues. Please let me know when you are back in our area and I will set you up personally. If there is anything else I can do for you please contact me directly. Thank you again, Jason... More 

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