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TownePlace Suites by Marriott Charlotte Arrowood

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7805 Forest Point Blvd, Charlotte, NC 28217
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TownePlace Suites by Marriott Charlotte Arrowood
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TownePlace Suites by Marriott Charlotte Arrowood
TownePlace Suites by Marriott Charlotte Arrowood
TownePlace Suites by Marriott Charlotte Arrowood
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84 reviews from our community

Traveler rating
    23
    29
    19
    9
    4
See reviews for
32
14
2
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (24)
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    (22)
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Minneapolis, Minnesota, United States
Top Contributor
60 reviews 60 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel fills a need more than anything. We were in transition moving to Charlotte and needed a place to stay while our new construction home was being completed. We had 2 dogs so staying here was primarily due to being able to have both of them in the room with us (45lb and 65lb dogs). Our room was adequate but... More 

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bbailey6088, General Manager at TownePlace Suites by Marriott Charlotte Arrowood, responded to this review

Thank you for taking the time to share your experience with us during your stay. I would like to apologize for the inconveniences that you encountered with housekeeping, the toilet in your room, and also for the noise that caused you to have to move. We always want our guests to have an enjoyable stay and I am very sorry... More 

Greenville
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel recently for a school sporting event and had a great time. We stayed in a two bedroom suite that had a nice sitting room and a small galley like kitchen (full refridgerator/stove/microwave, dishwasher, and plates/glasses). The room was nice and quiet. The hotel offered a breakfast free each morning that had a make your own... More 

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Manassas, Virginia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here on 2/21/15 to 2/22/15, I have stayed here before and I don't remember it being this way. It appears the management is replacing the appliances but, in my opinion, they are not the greatest choices (see photos). Maybe these cost a little less but it makes for a cheap appearance and less functionality. For example the space... More 

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bbailey6088, General Manager at TownePlace Suites by Marriott Charlotte Arrowood, responded to this review

Thank you for taking the time to review your recent stay with us. I appreciate you sharing that you experienced good customer service and had no cleanliness issues during your stay. I will also be addressing the issues that you did experience, as I work with my staff to deliver a problem free experience to each and every guest. I... More 

Saint Louis, Missouri
Top Contributor
118 reviews 118 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 23, 2014 via mobile

No coffee at breakfast was a major defect. Hot water not hot also a big minus. Room was clean and decent. Fitness room so so with three machines Bottom line just okay and lots of other options in the area

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bbailey6088, General Manager at TownePlace Suites by Marriott Charlotte Arrowood, responded to this review

Thank you for taking the time to review your recent stay with us. I appreciate the comments that you shared and will be following up with the appropriate staff members. Our goal is to use any feedback that we are given as a way to better our employees and our property so that your next visit can meet your, and... More 

Fredericksburg, Virginia
Top Contributor
139 reviews 139 reviews
18 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed December 3, 2014

Hotel has two buildings, we were in the building across from the office and breakfast area. I can only guess that one is older than the other because our building sure smelled that way. A really funky smelling building. Thankfully only in the hall ways. Rooms were OK. TV was awkwardly positioned in the room. At the end of the... More 

Was this review helpful? Yes
bbailey6088, General Manager at TownePlace Suites by Marriott Charlotte Arrowood, responded to this review

Thank you for taking the time to review your recent stay with us. As we are currently working to make improvements to the property, I appreciate all of the recommendations that you were able to share as we try to make all of our guest's stays more enjoyable. I was happy to hear that the staff was friendly and we... More 

Virginia
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 6, 2014 via mobile

Having spent two nights at TPS....I can say I was very happy with my stay. This isn't a Four Seasons, but you will have quiet comfort and affordable travel. Breakfast bar leaves a bit to be desired but Starbucks is across the street. Worth a stop if you are travelling through.

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1 review
5 of 5 stars Reviewed September 17, 2014

Our experience here was absolutely great. We arrived on Saturday, September 13, 2014 and was very impressed with the lobby and the exterior landscaping. This location is located in a quiet neighbor right down the street from the freeway. We were greeted with a smile by Chris at the front desk. We were then greeted with a warm smile by... More 

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Pittsburgh, Pennsylvania
Top Contributor
72 reviews 72 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 10, 2014

We stayed for one night on way to Hilton Head and one night on the return the next weekend. The rooms were adequate although the second night it was obvious a smoker had used the non-smoking room as it reeked of smoke. The rooms were clean and the beds were comfortable. The breakfast actually included more than was advertised. There... More 

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Reno, Nevada
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 31, 2014

The rooms are clean since it is newly remodeled but housekeeping is horrible. I had constant mold in my shower because it was never cleaned in the 3 weeks I stayed there. The counter tops were never wiped down I'm not disgusting but I left many dots of coffee on my countertop to see if housekeeping would wipe it down.... More 

Was this review helpful? Yes 1
United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2014

This was a great place to stay, very affordable! I loved the reception area, very cute and fun. It was so nice to have a basket of fruit and many different flavored waters available at check in. They even went above and beyond and got us some peanut butter to go with our banana. Our room was very clean and... More 

Was this review helpful? Yes 1
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