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TownePlace Suites by Marriott Charlotte Arrowood

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7805 Forest Point Blvd, Charlotte, NC 28217
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TownePlace Suites by Marriott Charlotte Arrowood
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TownePlace Suites by Marriott Charlotte Arrowood
TownePlace Suites by Marriott Charlotte Arrowood
TownePlace Suites by Marriott Charlotte Arrowood
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86 reviews from our community

Traveler rating
    23
    29
    21
    9
    4
See reviews for
32
15
2
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Cape Coral, Florida
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The trip to the track from the hotel isn't that bad. Pretty quick drive. Hotel needs some help. Marriott needs to call the contractor that built the hotel and let them know they built the walls out of paper and forgot the installation in the walls. You can hear every step and move that the people make above you. We... More 

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bbailey6088, General Manager at TownePlace Suites by Marriott Charlotte Arrowood, responded to this review

Thank you for reviewing your recent stay with us. I am very sorry to hear about the noise issues that you experienced from the neighboring guests and I would like to apologize for the inconvenience. I hope that overall you were able to enjoy your stay with us and we hope to be able to see you again the next... More 

Arlington, Virginia
Top Contributor
79 reviews 79 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here on points so it was fine as far as value goes. I would not stay here and pay the rate though. Seems high for the hotel quality. Rooms are clean and comfortable with friendly service at the desk. Breakfast was OK but the breakfast room is really tiny. Nice location for getting to airport, Charlotte uptown and southern... More 

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bbailey6088, General Manager at TownePlace Suites by Marriott Charlotte Arrowood, responded to this review

Thank you for taking the time to share about your recent stay with us at the TownePlace Suites Charlotte. We appreciate you sharing that the rooms were clean and the staff was friendly. We work very hard to try and make sure each and every guest enjoys their stay with us, and we hope to be able to see you... More 

Minneapolis, Minnesota, United States
Top Contributor
62 reviews 62 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed March 9, 2015

Hotel fills a need more than anything. We were in transition moving to Charlotte and needed a place to stay while our new construction home was being completed. We had 2 dogs so staying here was primarily due to being able to have both of them in the room with us (45lb and 65lb dogs). Our room was adequate but... More 

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bbailey6088, General Manager at TownePlace Suites by Marriott Charlotte Arrowood, responded to this review

Thank you for taking the time to share your experience with us during your stay. I would like to apologize for the inconveniences that you encountered with housekeeping, the toilet in your room, and also for the noise that caused you to have to move. We always want our guests to have an enjoyable stay and I am very sorry... More 

Greenville
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 24, 2015

We stayed at this hotel recently for a school sporting event and had a great time. We stayed in a two bedroom suite that had a nice sitting room and a small galley like kitchen (full refridgerator/stove/microwave, dishwasher, and plates/glasses). The room was nice and quiet. The hotel offered a breakfast free each morning that had a make your own... More 

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Manassas, Virginia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 24, 2015

I stayed here on 2/21/15 to 2/22/15, I have stayed here before and I don't remember it being this way. It appears the management is replacing the appliances but, in my opinion, they are not the greatest choices (see photos). Maybe these cost a little less but it makes for a cheap appearance and less functionality. For example the space... More 

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bbailey6088, General Manager at TownePlace Suites by Marriott Charlotte Arrowood, responded to this review

Thank you for taking the time to review your recent stay with us. I appreciate you sharing that you experienced good customer service and had no cleanliness issues during your stay. I will also be addressing the issues that you did experience, as I work with my staff to deliver a problem free experience to each and every guest. I... More 

Saint Louis, Missouri
Top Contributor
128 reviews 128 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 23, 2014 via mobile

No coffee at breakfast was a major defect. Hot water not hot also a big minus. Room was clean and decent. Fitness room so so with three machines Bottom line just okay and lots of other options in the area

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bbailey6088, General Manager at TownePlace Suites by Marriott Charlotte Arrowood, responded to this review

Thank you for taking the time to review your recent stay with us. I appreciate the comments that you shared and will be following up with the appropriate staff members. Our goal is to use any feedback that we are given as a way to better our employees and our property so that your next visit can meet your, and... More 

Fredericksburg, Virginia
Top Contributor
148 reviews 148 reviews
20 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed December 3, 2014

Hotel has two buildings, we were in the building across from the office and breakfast area. I can only guess that one is older than the other because our building sure smelled that way. A really funky smelling building. Thankfully only in the hall ways. Rooms were OK. TV was awkwardly positioned in the room. At the end of the... More 

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bbailey6088, General Manager at TownePlace Suites by Marriott Charlotte Arrowood, responded to this review

Thank you for taking the time to review your recent stay with us. As we are currently working to make improvements to the property, I appreciate all of the recommendations that you were able to share as we try to make all of our guest's stays more enjoyable. I was happy to hear that the staff was friendly and we... More 

Virginia
Top Contributor
55 reviews 55 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 6, 2014 via mobile

Having spent two nights at TPS....I can say I was very happy with my stay. This isn't a Four Seasons, but you will have quiet comfort and affordable travel. Breakfast bar leaves a bit to be desired but Starbucks is across the street. Worth a stop if you are travelling through.

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1 review
5 of 5 stars Reviewed September 17, 2014

Our experience here was absolutely great. We arrived on Saturday, September 13, 2014 and was very impressed with the lobby and the exterior landscaping. This location is located in a quiet neighbor right down the street from the freeway. We were greeted with a smile by Chris at the front desk. We were then greeted with a warm smile by... More 

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Pittsburgh, Pennsylvania
Top Contributor
72 reviews 72 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 10, 2014

We stayed for one night on way to Hilton Head and one night on the return the next weekend. The rooms were adequate although the second night it was obvious a smoker had used the non-smoking room as it reeked of smoke. The rooms were clean and the beds were comfortable. The breakfast actually included more than was advertised. There... More 

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