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SpringHill Suites Charlotte University Research Park

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8700 Research Drive, Charlotte, NC 28262
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SpringHill Suites Charlotte University Research Park
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SpringHill Suites Charlotte University Research Park
SpringHill Suites Charlotte University Research Park
SpringHill Suites Charlotte University Research Park
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120 reviews from our community

Traveler rating
    40
    37
    30
    9
    4
See reviews for
44
16
11
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (120)
  • Mar-May only
    (30)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (27)
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Mount Carmel, Tennessee
Top Contributor
59 reviews 59 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed here several times over the years and we keep coming back. We stayed here for a weekend of NHRA drag racing at Zmax Dragway. Check in was easy and fast. The staff is very friendly and helpful. The hotel and grounds are clean and well kept. Our room was clean and was cleaned very well during our... More 

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Calabash, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

A friend and I were visiting on a NASCAR site seeing tour and had an exceptional 3-night stay at the hotel. Located just off the interstate, it was convenient to what we wanted to see without being in the middle of the trafiic and the hustle and bustle. The staff was very friendly and the manager was extremely helpful in... More 

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Candler
Top Contributor
83 reviews 83 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Exceptional! From the moment we walked in the door we felt welcomed. Check-in was seamless. The room was immaculate and tastefully decorated as was the entire establishment. When we requested dinner suggestions we were given several in different price ranges and meal types which is always great. We had an early morning meeting on Saturday so we turned in early... More 

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Jamie T, General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you so much for your great feedback! We are so glad you enjoyed your stay and hope you will come back again very soon. We appreciate your business! More 

Raleigh, North Carolina
1 review
3 of 5 stars Reviewed 3 weeks ago

I arrrived at this hotel on the 5th of this month ready to enjoy a get away with my college friends. That afternoon I notice blood stains on my sheets. I called the front office immediately and the nice guy who worked in maintenance came right away. The staff was friendly but the hotel cleanliness was horrible, Please check everything... More 

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Paul M, Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you so much for taking the time to share your feedback of our hotel. We take great pride in providing a clean and hospitable environment to all of our guests. Unfortuneately, we appear to have fallen short of that goal. I can assure you that this is not typical of our hotel, and i will share your feedback with... More 

Conway, South Carolina
Top Contributor
192 reviews 192 reviews
33 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed January 17, 2015 via mobile

This hotel has obviously just been renovated. My room was pristine as if no one had ever been there before. As a result, the place was immaculate. I wish every hotel looked like this one. The beds are exceptionally comfortable and even though the room has an odd layout it is more than anyone would need. The staff was very... More 

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Paul M, Manager at SpringHill Suites Charlotte University Research Park, responded to this review

It is quite an honor for us to recieve a five star review from a top tripadvisor contributor. We can see from your numerous reviews that you have a large number of hotels to compare us with. Knowing that we have pleased such a veteran traveler really makes us feel good about the efforts that we make here each and... More 

Norfolk, Virginia
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 8, 2015

Overall this was a lovely experience for New Years 2014! My husband and I checked in and the process was seamless.The room was very accommodating and spacious. My only concern was the breakfast, it was filled with carbs and could have offered more fresh selections. I utilized the fitness center which was empty everyday except for myself. The equipment was... More 

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Paul M, Manager at SpringHill Suites Charlotte University Research Park, responded to this review

We are happy to hear that you were pleased with your stay at our hotel. Thank you so much for sharing your feedback, and we hope to see you again the next time you are in the area. More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 30, 2014

This property is located just off I-85 which makes it convenient for access, and there are a number of restaurants in the immediate vicinity. However, you are not close to many sights or downtown. But, being this distance away from downtown does make the price more affordable. The rooms are spacious with a microwave, small fridge, and a sink. Also,... More 

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Paul M, Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for taking the time to share your experience at our hotel. We are pleased to hear that you found us to be a great value. We work very hard to provideeach and every one of our guests with a memorable stay. More 

Murphy, North Carolina
1 review
5 of 5 stars Reviewed December 16, 2014

I would highly recommend SpringHill Suites, to start the bed was extremely comfortable I would even have to say didn't even miss my own bed which is very unusual. The room was very clean and the staff was very kind and helpful. Needless to say I will definitely be staying here again! Thanks a million! Sherri

Was this review helpful? Yes
Jamie T, General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you so much for your kind words about your recent stay at our hotel. We hope you will come again and look forward to serving you again in the future. More 

1 review
5 of 5 stars Reviewed December 15, 2014

To whom it concerns: Just wanted to take a moment to give some feedback of my visit with Springhill Suites, First of all I will forever come there..you had the most pleasant front desk staff they made me feel at home to the point I had family members coming in on that weekend and I had them change their reservation... More 

Was this review helpful? Yes
Jamie T, General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

We are so glad to hear that you had such a good stay with us. I have shared your comments with Regenia and Rushieda and we hope that you will stay with us again the next time your travels bring you to Charlotte. We appreciate your business! More 

Marlinton, West Virginia
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 8, 2014

We traveled to Charlotte to see family and to see a Elio. We found the hotel very nice with a great staff and large clean rooms. The hotel was in a nice quiet area near Concord Mills and other shopping. Free breakfast was decent and fresh....above average free hotel food. EZ to get to and out of. Many thanks!

Was this review helpful? Yes
Paul M, Manager at SpringHill Suites Charlotte University Research Park, responded to this review

We are very happy to hear that you enjoyed your stay. Thank you so much for sharing your comments. More 

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