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SpringHill Suites Charlotte University Research Park

3.0 of 5 8700 Research Drive, Charlotte, NC 28262
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SpringHill Suites Charlotte University Research Park
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SpringHill Suites Charlotte University Research Park
SpringHill Suites Charlotte University Research Park
SpringHill Suites Charlotte University Research Park
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113 reviews from our community

Traveler rating
    36
    35
    29
    9
    4
See reviews for
44
13
9
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • All months
    (113)
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    (26)
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    (34)
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Murphy, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I would highly recommend SpringHill Suites, to start the bed was extremely comfortable I would even have to say didn't even miss my own bed which is very unusual. The room was very clean and the staff was very kind and helpful. Needless to say I will definitely be staying here again! Thanks a million! Sherri

Was this review helpful? Yes
Jamie T, General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you so much for your kind words about your recent stay at our hotel. We hope you will come again and look forward to serving you again in the future. More 

1 review
5 of 5 stars Reviewed 1 week ago

To whom it concerns: Just wanted to take a moment to give some feedback of my visit with Springhill Suites, First of all I will forever come there..you had the most pleasant front desk staff they made me feel at home to the point I had family members coming in on that weekend and I had them change their reservation... More 

Was this review helpful? Yes
Jamie T, General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

We are so glad to hear that you had such a good stay with us. I have shared your comments with Regenia and Rushieda and we hope that you will stay with us again the next time your travels bring you to Charlotte. We appreciate your business! More 

Marlinton, West Virginia
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We traveled to Charlotte to see family and to see a Elio. We found the hotel very nice with a great staff and large clean rooms. The hotel was in a nice quiet area near Concord Mills and other shopping. Free breakfast was decent and fresh....above average free hotel food. EZ to get to and out of. Many thanks!

Was this review helpful? Yes
Paul M, Manager at SpringHill Suites Charlotte University Research Park, responded to this review

We are very happy to hear that you enjoyed your stay. Thank you so much for sharing your comments. More 

Saluda, North Carolina, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

While in Charlotte for our son's UNC Charlotte orientation we took advantage of SpringHill Suites offer for this event. The suite was large, clean, modern and very comfortable. We could have stayed longer! The hot breakfast was well planned and had many options.

Was this review helpful? Yes
Paul M, Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for taking the time to share your experience. We hope to see you again the next time you are in Charlotte. More 

Lafayette, Louisiana
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was much better than expected. When we entered we were greeted by a very pleasant young lady, who seemed to really love her work. We received keys to our room immediately, and we were surprised to find a nice room with lots of room. The desk area, microwave, sink and refrigerator were all at an arm's distance. The pool... More 

Was this review helpful? Yes
Paul M, Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for sharing your great family experience! Our staff takes great pride in delivering a memorable experience, and they really enjoy hearing that their hard work has paid off. More 

Senior Contributor
40 reviews 40 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 18, 2014

This hotel is conveniently located off the interstate. It was clean and the staff was friendly. The check in process was slow but the staff was very helpful. The only undesirable was breakfast. It was bland and the layout was terrible because you couldn't get around the tables to the short breakfast area. It needs revamped to accommodate the flow... More 

Was this review helpful? Yes
Paul M, Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for taking the time to post your review. We are pleased to hear that your found our hotel to be clean and our staff to be friendly. We hope to see you again. More 

Winston Salem, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 16, 2014

Great location and predictably great Marriott service. Good breakfast, spacious rooms, helpful staff. The location is minutes from Interstate 85 and 77, near great shopping and many options for restaurants.

Was this review helpful? Yes
Jamie T, General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for the great comments! We appreciate your business and hope you will come again! More 

Grand Rapids, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 15, 2014

I'm currently staying in this hotel. I have 3 more nights to go. Working strange hours and having to sleep at times...which is what a hotel is for (or so I had hoped). Not happening. The STAFF (housekeeping/maintenance) is SOOO LOUD for the past 3 hours (9 AM to 12 PM...). I know it's nice to have fun at work... More 

Was this review helpful? Yes
Jamie T, General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you so much for your feedback about your stay! We have heard you and will definitely try to keep it quiet in the hallways. Thank you for letting us know. We definitely want you to enjoy yourself while you are here. Please try us again! More 

Saint Augustine, Florida
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 8, 2014 via mobile

The hotel itself was decent. Except the pool and spa was so covered in algae you could see where people's legs and feet had rubbed it off the sides!My big issue was with Regina at the front desk and Paul the GM. I checked in late Saturday night on business, which was on a corporate authorization and Regina knew that.... More 

Was this review helpful? Yes
Jamie T, General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

I am so sorry for the problems with your recent visit. If you would like to discuss this any further, please feel free to reach out to me directly at the hotel. More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed November 6, 2014

The staff were friendly except the breakfast attendant she was very rude, I stayed three nights and every morning she would have the worst attitude. Not to mention they cleaned the breakfast up on the dot if you were late even a minute it was too late. Everything else was fine rooms were clean and the location was a little... More 

Was this review helpful? Yes
Paul M, Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for taking the time to review our hotel. We are certainly glad that you found our staff to be friendly. As for your interaction with our breakfast attendant, I will certainlty look into this matter immediately, as sh is usually very friendly and helpful..Our staff takes great pride in providing excellent service to all of our guests. More 

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Additional Information about SpringHill Suites Charlotte University Research Park

Address: 8700 Research Drive, Charlotte, NC 28262
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Charlotte University Research Park 3*
Number of rooms: 136
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Also Known As:
Springhill Suites Charlotte University Research Park Hotel Charlotte
Hotel Style:
#39 Family Hotel in Charlotte

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