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All 168 Charlotte hotels

SpringHill Suites Charlotte University Research Park

3.0 of 5 Hotel   |   8700 Research Drive, Charlotte, NC 28262
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SpringHill Suites Charlotte University Research Park
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66%
Ranked #66 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
iamsusied Mount Carmel, Tennessee
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87 people have reviewed this hotel

Traveler rating
    26
    29
    24
    7
    1
See reviews for
30
11
7
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • Any
English first
Mount Carmel, Tennessee
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have stayed here several times over the years and keep coming back. We were here April 11-13 and were well satisfied with our visit. The hotel is close to several restaurants and shopping plus 10 minutes from Lowe's Motor Speedway and Zmax Dragway. The room was very clean as well as the hotel . I was going to note... More

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Kernersville, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed at this location several times and typically have a great experience. This time though I did not have any hot water for my morning shower. The front desk did apologize and added points to my Marriott rewards for the inconvenience, but a cold shower is not acceptable. The breakfast is good and hot and decent selection for being... More

Was this review helpful? Yes 1
Jamie T, General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for your feedback about your recent stay. I sincerely apologize for the lack of hot water during your stay but did want to let you know that we are currently in the process of replacing a boiler tank. Please give us another try and hopefully we will exceed your expectations next time! More

Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2014

Good deal,for the cost. Comfortable, clean and quiet. It Is very close to the highway exit and easy access to a variety of stores nearby. The staff is very helpful. The stay includes a free continental bkfst.

Was this review helpful? Yes 2
Jamie T, General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for your feedback! We appreciate your business and hope to see you again very soon! More

Anderson
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 26, 2014

We stayed there one night and it was wonderful! The staff was friendly and helpful. They were really busy with some basketball tournaments that were going on, but they did a great job keeping up breakfast in the morning. (eggs, sausage, waffles, bagels, cereal,etc. Lots to choose from. It was easy to find if you knew in advance like I... More

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Ashley C, Assistant General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for thinking of us and for sharing your feedback! We're so happy you enjoyed your stay and your visit to Charlotte. If we can help with anything, please let us know. More

Columbia, South Carolina, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 22, 2014

I was picking up my husband from the airport so we stayed the night. It said it was near the airport it wasn't really real close. I booked an 89 dollar rate with hotel fees was 102 w/change got home was charged 130. will be giving my bank the copy of the reciept another hassle I didn't want. hotel was... More

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Ashley C, Assistant General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for staying at our SpringHill Suites and for your feedback! We're happy that you enjoyed the room cleanliness, comfortable bed and breakfast and we apologize for the noise from the elevators. I appreciate you mentioning the whirlpool. We have a team member assessing it to ensure that it is functioning properly. The amount you see on your account... More

New York
Contributor
16 reviews 16 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 19, 2014

Stayed for two nights visiting my nephew who recently moved to the area. Front desk staff was pleasant and check in was fast and easy. Arrived two days after charlotte was hit with snow and was surprised that nothing appeared to be done to clear the parking lot which was covered with melting, slushy snow. I understand that the area... More

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Ashley C, Assistant General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for your feedback! We appreciate your compliments to our staff, for your arrival experience and our convenient proximity to UNC-Charlotte. I apologize that the parking lot was not completely cleared of the snow from Charlotte's winter storm and understand the inconvenience this caused. We would love for you to come back to our SpringHill and experience our high... More

Maryland
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 14, 2014

We were in town for a college visit and interview at UNC-Charlotte and it was a great visit. The hotel is about an 8-10 minute drive away, the amenities were great, the staff was warm and hospitable, the room was clean, and beautifully decorated. The breakfast was plentiful, we never had to wait for a place to sit, there were... More

Was this review helpful? Yes 1
Ashley C, Assistant General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for thinking of staying at our SpringHill Suites- Charlotte University. We are happy to hear how well our property worked for you with our proximity to the UNCC campus, easy breakfast experience and your other travel needs this weekend! Your feedback is great and we are looking forward to seeing you again soon! More

Zebulon, Georgia
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2014 via mobile

Room was perfect for our family of 5. Breakfast was good but they couldn't keep it stocked. If there were a couple more choices on the breakfast bar then it wouldn't be gone so fast. Staff was extremely friendly. Price was perfect.

Was this review helpful? Yes 1
Ashley C, Assistant General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for thinking of Marriott and staying with us at the SpringHill Suites-University! We appreciate your great comments on our friendly staff, perfect price and breakfast. We look forward to hosting you and your family again soon. More

Maine
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 10, 2014

This hotel suited our needs perfectly for location and convenience - it got us a bit down the road from airport for next day's travel eastward, and it is near many restaurant choices (we walked to adjacent Macaroni Grill). We enjoyed the pool, and I like the spacious SpringHill Suites rooms. But, as at another SHS, the bathroom has no... More

Was this review helpful? Yes 1
Ashley C, Assistant General Manager at SpringHill Suites Charlotte University Research Park, responded to this review

Thank you for thinking SpringHill for your recent trip to Charlotte and thank you for your feedback! We're glad you were able to enjoy the pool, nearby restaurant and that our location worked well for you. I apologize that the condition was not up to standard but we have recently added an associate to work on those focus areas. We... More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2013

Really enjoyed the breakfast. and Christina was really helpful and nice. I was traveling out of the rain and pull over to first hotel, and did not need to go any further. my needs were taking care of.

Was this review helpful? Yes 1
Ashley C, Property Coordinator at SpringHill Suites Charlotte University Research Park, responded to this review

Dear Ellen, Thank you for choosing our SpringHill Suites! We're happy you enjoyed your stay with us and that our associates took great care of you. I look forward to sharing your experience with our team and hope we can accommodate you again soon! More

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Additional Information about SpringHill Suites Charlotte University Research Park

Also Known As:
Springhill Suites Charlotte University Research Park Hotel Charlotte
Springhill Suites Charlotte University Research Park Hotel
Springhill Suites Charlotte
Address: 8700 Research Drive, Charlotte, NC 28262
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Family Hotel in Charlotte
#66 Luxury Hotel in Charlotte
#66 Romantic Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Charlotte University Research Park 3*
Official Description (provided by the hotel):
SpringHill Suites Charlotte University Research Park has been updated with a fresh and relaxing design to give travelers the flexibility to work efficiently and rewind comfortably. Enjoy our suites in Charlotte, NC that are substantially larger than a traditional hotel guest room. This Charlotte area hotel offers new hot and healthy breakfast options, complimentary high-speed internet access and a quaint updated meeting room with a 37 " flat screen TV. ... more   less 
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