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All 170 Charlotte hotels

Sonesta ES Suites Charlotte

3.0 of 5 Hotel   |   7925 Forest Pine Drive, Charlotte, NC 28273
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71%
Ranked #63 of 170 Hotels in Charlotte
A recent review
5 of 5 stars reviewed 3 weeks ago
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139 reviews from our community

Traveler rating
    52
    43
    21
    14
    9
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46
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34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Contributor
15 reviews 15 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are looking for a modern, well equipped hotel room - look no further. You will be pleasantly surprised. The room is spacious, has a huge, tall bed, a thoughtful bath room, a neat dining table and open plan kitchen. Everything is well designed and business user friendly (iron, many power outlets, cable TV and free wifi). The place... More

Was this review helpful? Yes
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Dear Joinseekers, Thank you for taking the time to review your recent stay with us. I am delighted to hear that you enjoyed your accommodations. Our rooms have been renovated with guest’s needs in mind so it is great that our layout was convenient for your stay. The next time you are in Charlotte, I hope that Sonesta ES Suites... More

Charlotte
1 review
4 of 5 stars Reviewed August 8, 2014

The accommodations and appearance of the renovated suite was excellent. Even thru all the current construction my stay was excellent. The staff was professional and did alert me prior to my arrival of the construction. The hotel is convenient to shopping and restaurants. I recommend this hotel.

Review collected in partnership with Sonesta

Was this review helpful? Yes
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Dear Dianna B, Thank you for staying at Sonesta ES Suites in Charlotte. I am pleased to hear that you were able to enjoy your stay although we are currently renovating. We do our best to personally notify our guests of any changes that may affect their stay with us. It is definitely a perk for the hotel to be... More

Philadelphia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

Even though the place is under construction it is well worth driving out of your way to stay it was an amazing stay. Staff is extra nice. Bathrooms were amazing and clean!I loved this hotel. Great location as well

Was this review helpful? Yes 1
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Dear Sliptera, Thank you for your excellent review! It brings me great pleasure to know how welcoming the staff is as well as how great housekeeping is. Please be sure to come back and stay with us at Sonesta ES Suites Charlotte once renovations are complete so you can take full advantage of our new amenities. More

Waynesville
Top Contributor
56 reviews 56 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 5, 2014

We stayed here to find out that only the third floor had been renovated. The advertised "hot breakfast" was some granola bars and yogurt because the lobby was being renovated. When we called about renovations they never mentioned this to us. In the morning, the construction crew began working by 8am, but we couldn't take the kids to the pool... More

Was this review helpful? Yes
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing to stay with Sonesta ES Suites Charlotte. I am sorry to hear that you did not enjoy your stay. Unfortunately during your stay we were experiencing difficulties with the cable box that provides the HBO for our hotel and I apologize for your inconvenience. I am glad to report that the problem has since been fixed.... More

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed July 29, 2014

I've stayed in this hotel on and off for more than four months this year. They are currently undergoing a major renovation to every room and the lobby and dining room. The third floor is finished and beautiful. If you can tolerate the construction, the staff more than make up for the mess. Wonderful people who bend over backwards to... More

Review collected in partnership with Sonesta

Was this review helpful? Yes
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for writing such positive comments about your experience at our hotel. I am so pleased to hear that we were able to meet and exceed your expectations. We look forward to providing you with another enjoyable stay in the future. Thank you for continuing to stay at Sonesta ES Suites Charlotte. We cannot wait to have you back... More

Charlotte
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

I had a great time staying in this hotel. The staff was so helpful and very friendly. The room was very clean and being able to do my own meal was a plus. Breakfast was good and I love the make your own Belgian waffle. Elevator was old but still functional although might need to have a new one. All... More

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Dear Laurie Z, Thank you for giving us an excellent review. I am happy to know that you enjoyed your stay with us and you were able to take advantage of the breakfast buffet. Our elevator is in need of a little TLC. Fortunately it will get the attention it deserves with our renovation. Thank you for staying at Sonesta... More

Charlotte
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

Fantastic suite, full size fridge, 4 eye stove top, dishes and dishwasher. Free breakfast and evening snacks. Staff at Charlotte location were friendly and helpful. You occasionally hear an airplane due to being near the airport, but that is the only thing I can even tease them about. I was very pleased. I will go back.

Was this review helpful? Yes 1
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing to stay at the Sonesta ES Suites Charlotte and summing up the fantastic amenities we offer here at the hotel. Being located close to an airport is a major convenience for many travelers who want to be a short travel time to the airport but not right next door. I am very pleased to hear that... More

Wilmington, North Carolina
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 7, 2014

The unit was on the 3rd floor with views of the fireworks from Carowinds and Downtown Charlotte. The bed was comfortable and the bedding was similar (if not the same) as the bedding on the Disney Cruise. The bathroom soaps, shampoos, and conditioners were Poggesi and were luxurious to say the least. This was the same cost of other hotels... More

Was this review helpful? Yes 1
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for staying at Sonesta ES Suites in Charlotte. I am pleased to hear that you and your family were able to take full advantage of the many amenities we offer. It is great that you were able to experience your stay in one of our newly renovated rooms. Here at Sonesta ES Suites, we believe in exceeding our... More

Columbia, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2014

We stayed here back in May for a overnight stay going to Carowinds. At that time they were in middle of hotel renovations. Pictures were promising of the new renovations. Our stay was awesome then. Now we stayed here again because last visit was a excellent stay. We got a newly renovated king suite. The rooms are very modern and... More

Was this review helpful? Yes 2
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for returning to Sonesta ES Suites Charlotte and for giving great reviews each time. Every recommendation you give us is greatly appreciated and valued. It brings me great pleasure to hear that you chose to stay at our hotel each time you came to Carowinds. Our convenient location is less than five miles from the amusement park. I... More

Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 1, 2014

The hotel is remodeling, but there was minimal noise while we were there. Having a stocked kitchen was a nice bonus, even though our dishwasher didn't work the way it was supposed to. Grills outside for guest use was a plus, since there is no oven in the kitchenette. The updated rooms are clean and appealing in décor. The AC... More

Was this review helpful? Yes 1
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you choosing to stay with us at the Sonesta ES Suites in Charlotte and thank you for your great review. I happy to hear you enjoyed our new décor and enjoyed our great, hot breakfast buffet served daily. Your comments regarding the furniture in the living room and the a/c unit were very helpful and I will be sure... More

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Additional Information about Sonesta ES Suites Charlotte

Address: 7925 Forest Pine Drive, Charlotte, NC 28273
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sonesta ES Suites Charlotte 3*
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Also Known As:
Staybridge Suites Charlotte Arrowood Hotel Charlotte

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