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Sonesta ES Suites Charlotte

3.0 of 5
7925 Forest Pine Drive, Charlotte, NC 28273 (Formerly Staybridge Suites Charlotte Arrowood)
Hotel amenities
Sonesta ES Suites Charlotte
Ranked #79 of 166 hotels in Charlotte
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69 reviews from our community

    Trip type
Traveler rating
    21
    22
    13
    9
    4
Date Rating
1 review
5 of 5 stars Reviewed May 21, 2013 NEW

Great place, wonderful staff but one problem I have with hotel was the blinds. The blinds are a sheer linen and the drapes cannot be pulled closed, so if you don't want to wake up at the break of dawn I suggest using a few safety pins or bobby pins to pull the drapes shut. It worked wonders for us.

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Gloucester, VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013

If I were looking only for a place with friendly and accommodating staff, this hotel would top the list. From front desk to management to housekeeping staff, all were friendly and took such good care of us. They have been well trained in hospitality and it shows. The hotel itself is showing signs of age, but is being kept clean... More

Was this review helpful? Yes 1
Greenville, South Carolina
2 reviews
5 of 5 stars Reviewed May 13, 2013

We were very pleased with our visit at the Sonesta ES! As our first trip ever to Charlotte, the staff was very helpful in greeting us and giving us maps to find our way around, even suggesting the best places to eat and visit. Our room was very clean and cozy! We even booked an extra night! Very pleased with... More

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Greenville, South Carolina, USA
1 review
5 of 5 stars Reviewed May 10, 2013

This was the first time we had stayed at a Sonesta ES Suites, and we're very fairably impressed! The breakfasts were always fresh, hot and delicious. We found all of the staff friendly and helpful, particularly Marty, the cook. The room was okay, not in the best condition but more than worth the price. Great location right off of 1-77.... More

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Labanon
1 review
1 of 5 stars Reviewed May 6, 2013

Despite a friendly staff this place is awful. The carpets, walls and lampshades are all stained and dirty. Our mattress was old, I think it was purchased the same time the 20 year old tv and VCR were purchased. Breakfast buffet consisted of some kind of synthetic egg product and fruit that left us asking "what is that?". Do not... More

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4 of 5 stars Reviewed May 5, 2013

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Review collected in partnership with Easytobook.com

Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review
May 19, 2013

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Beaufort, South Carolina
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 2, 2013

We came here and had a One Bedroom Suite as we had our nieces with us for a weekend at Carowinds. (Which was a short drive away.) The staff are very friendly and will help you with any of your needs. The room was clean and comfortable. The breakfast bar included scrambled and hard boiled eggs, turkey bacon, grits, waffles,... More

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Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review
May 19, 2013

Dear beaufortgirl1959, Thank you for your great review and thank you for noticing our efforts at revamping our breakfast buffet. We know this is an important part of the experience for our guests and we worked hard to come up with a healthy, appetizing selection. As you may know, Carowinds is open all summer long and since we are only... More

Pawleys Island, South Carolina
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 29, 2013

I got a deal for cheap on a discount website because all of my favorite Charlotte hotels were crazy expensive or sold out that night. When I arrived at noon the folks at Sonesta were so nice to let me check in early and get some sleep. About the "suite" itself- it was not clean. The paint on the walls... More

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See 7 more reviews by IceCold40 for Charlotte
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review
May 14, 2013

Dear IceCold40, I am glad you were able to take advantage of some promotional rates and specials that we run periodically at the Sonesta ES Suites in Charlotte. I am disappointed to learn that our cleanliness and quality were not up to standard and for that I apologize. We are committed to raising our standards and to be more consistent... More

Scranton, Pennsylvania, United States
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed April 22, 2013

This is what you pay for. Very good breakfast. The beds were very comfortable. Everyone (staff and other customers) is really really nice. It needs a little upkeep (cracked outlet) but nothing serious. You also get a kitchen area and sofa area. Overall a great stay for a great price.

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Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review
May 13, 2013

Dear Katie, Thank you for taking the time to write us a review and compliment the team we have at the Sonesta ES Suites in Charlotte. Our guests are truly the friendliest in North Carolina and I am glad you had the opportunity to meet some of them. I want you to know that we are working very hard to... More

Aiken, South Carolina
2 reviews
5 of 5 stars Reviewed April 16, 2013

My husband and I traveled with our two kids for a vacation at Carowinds which was in great driving distance. When entering the hotel we were greeted by staff and was given our room key the room we was assigned to was not the same one that we booked online we immediatley notified the staff and was moved to the... More

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Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review
May 13, 2013

Dear Crystal, Thank you so much for your raving review. It is so rewarding for us here at the Sonesta ES Suites in Charlotte when our guests leave our company happy. We are a great choice for guests visiting Carowinds as we are located only 8 minutes from the theme park. As the summer gets hotter, you can enjoy the... More

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Additional Information about Sonesta ES Suites Charlotte

Also Known As:
Staybridge Suites Charlotte Arrowood Hotel
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Staybridge Suites Charlotte
Address: 7925 Forest Pine Drive, Charlotte, NC 28273 (Formerly Staybridge Suites Charlotte Arrowood)
Region: United States > North Carolina > Charlotte
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotels in Charlotte
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Sonesta ES Suites Charlotte located in the Arrowood Business District offers a choice of three spacious suite accommodations: studio, one bedroom and two bedroom/two bath. An extended stay hotel with suites featuring well-appointed kitchens, including microwave, coffee maker and apartment size refrigerator with ice maker. Separate living and work areas come complete with Complimentary high-speed internet, dual line speaker phone, data port and personalized voice mail. We offer a premium cable package with over 65 total channels available. When you visit Charlotte, NC, the home of the Carolina Panthers, Charlotte Bobcats and NASCAR, you will find our hotel conveniently located to Bank of America Stadium, the Charlotte Coliseum, Carowinds, Ray's Splash Planet, US National Whitewater Center and Lowes Motor Speedway. Our on-site convenience store, laundry room and business center are all open around the clock. When it's time to unwind we offer a variety of options including our fitness center, outdoor sports court, heated pool, barbecue pavilion, electronic entertainment and even a library. A deluxe Continental breakfast (including hot items) is included complimentary daily. We also offer a complimentary evening three evenings per week. Pets are welcome with a $100 non-refundable pet fee. ... more   less 
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Sonesta ES Suites Charlotte
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